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9
Read ALL steps before attempting.
1 Turn the phone off.
2 Press and hold the following keys at the same time: V
olume Down Key +
Power/Lock Key
on the back of the phone.
3 Release the P
ower/Lock Key only when the LG logo is displayed, then
immediately press and hold the Power/Lock Key
again.
4 Release all keys when the Factory hard reset screen is displayed.
5 Press the V
olume Keys to highlight Yes, then press the Power/Lock
Key
to continue.
6 Press the V
olume Keys to highlight Yes, then press the Power/Lock
Key
once more to confi rm.
7 Your device will perform a factory reset.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you see the T-Mobile booting
animation press and hold the Volume Down Key
until you see the Home
screen.
OR
While the phone is on, press and hold the Power/Lock Key
until the
Phone options menu is displayed. Then touch and hold Power off and tap
OK. Your Home screen will then be displayed with the words "Safe mode"
in lower left corner.
2 From the Home screen, tap
> > Settings > General tab > Apps.
3 Tap one of the available options at the top of the screen and select the
application y
ou wish to uninstall.
4 Tap Uninstall and OK t
o confi rm.
5 After uninstalling the application, turn off and reboot your phone.
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