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11
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Operation
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
Start/Pause not touched rmly or held
long enough.
Touch and hold START/PAUSE for 2-5 seconds.
Household fuse is blown, circuit
breaker has tripped, or dryer is not
plugged in.
There may be two household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset the
circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240-volt or 208-volt power supply. Check
with a qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not turn o Dryer door was opened prior to the
end of the Wrinkle Guard™ option.
If you open the dryer door prior to the end of the Wrinkle
Guard™ option, the dryer will go into Pause mode. You will
need to touch Power to turn o or touch Start/Pause to continue
Wrinkle Guard™.
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
a qualied electrician.
Incorrect power supply. Electric dryers require 240-volt or 208-volt power supply. Check
with a qualied electrician.
The gas supply line valve not open. For gas dryers, make sure that the valve on the gas supply line
is open.
Unusual Noise
Thumping noise Dryer hasn’t been used in a while. This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating noise A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in rm contact with
the oor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily, clothes are
balling or tangling, or
drying times are too long
Lint screen or lint screen housing
is clogged with lint.
Clean lint screen before each load. Clean space where lint screen
is located, as needed. Using a vacuum, gently remove any lint
that has accumulated outside of the lint screen.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air
movement, clean exhaust system of lint or replace exhaust vent
with a heavy metal or exible metal vent. See the Installation
Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
The exhaust vent diameter is not
the correct size.
Use 4" (102 mm) diameter vent material.
The dryer is not level. Clothes are not contacting the moisture sensors during Sensing
Cycles. See “Level Dryer” in the Installation Instructions.
The Air Dry Temp setting has been
selected.
Select the correct temperature for the types of garments being
dried. See “Cycle Guide.”
The load is too large and heavy
to dry quickly.
Separate the load to tumble freely.
Fabric softener sheets are blocking
the grille.
Check that the air outlet grille is not blocked by a fabric softener
sheet. Use only one fabric softener sheet, and use it only once.
First try the solutions suggested here for assistance and to possibly avoid a service call.
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