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Problem Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the mains sock-
et.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
The appliance fills with
water and drains im-
mediately.
• Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation instruc-
tion".
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter,
if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
• Make sure that the water inlet hose and the drain hose have
no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
• Make sure that a washing programme that ends with water in
tub, has not been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
If you need to open the door, please read carefully "Emergen-
cy door opening".
The appliance makes
an unusual noise and
vibrates.
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are re-
moved. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme dura-
tion increases or de-
creases during pro-
gramme execution.
• The ProSense System is able to adjust the programme dura-
tion according to the type and the laundry load size. Refer to
"The ProSense System load detection" in "Daily Use" chapter.
ENGLISH 43
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