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25
EN
No. Malfunction Possible Causes Solutions
1 DEEBOT is not charging.
DEEBOT is not switched ON. Switch ON DEEBOT.
DEEBOT has not connected to the Docking
Station.
Be sure that the robot’s Charging Contacts have
connected to the Docking Station Pins.
The Power Cord is not connected to the
Docking Station.
Make sure the Power Cord is firmly connected to the
Docking Station.
The battery is completely discharged.
Re-activate the battery. Switch ON. Place DEEBOT on
the Docking Station by hand, remove after charging for 3
minutes, repeat 3 times; then charge normally.
Make sure the Docking Station is connected
to the power supply.
The Docking Station is not connected to the power
supply.
2
DEEBOT cannot return to the
Docking Station.
The Docking Station is not correctly placed.
Refer to section 3.2 to correctly place the Docking
Station.
3
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the floor
(electrical wires, curtains, carpet fringing, etc.).
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
4
DEEBOT returns to the
Docking Station before it has
finished cleaning.
When the battery gets low, DEEBOT
automatically switches to Return to Charger
Mode and returns to the Docking Station to
recharge itself.
This is normal. No solution necessary.
Working time varies according to floor
surface, room complexity and the Cleaning
Mode selected.
This is normal. No solution necessary.
6. Troubleshooting
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