Owners; Guide Washers and Dryers
WARNING: when sorting laundry, make sure:
- have eliminated metallic objects such as hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
- to have removed rollers, hooks or clips from curtains;
- to have carefully read clothing washing labels;
- to have removed any persistent stains using specific detergents.
A guide environmentally friendly and economic use of your appliance.
Maximise The Load Size
Do you need to pre-wash?
Is a hot wash required?
Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses.
When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.
For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling.
For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing.
For washing wool or silk, only use detergents specifically formulated for these fabrics.
To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.

The manufacturers warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve.
This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.
Should power go out when the washing machine is running, a special memory saves the settings and, when power returns, the machine resumes the cycle from where it left off.
Water pressure: min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp / Supply voltage: See rating plate.

A Programme selector with OFF position
B START/PAUSE button
C DELAY START button
D OPTIONS button
E RAPID / STAIN LEVEL button
F TEMPERATURE SELECTION button
G SPIN SPEED button
F+G KEY LOCK
H Digital display
I OPTIONS indicator lights
L DOOR LOCKED indicator light
M KG DETECTOR indicator light
N KEY LOCK indicator light
O TEMPERATURE SELECTION indicator lights
P SPIN SPEED indicator lights
Q SMART TOUCH area
A special safety device prevents the door from being opened immediately after the end of the cycle. Wait for 2 minutes after the wash cycle has finished and the "Door Security" light has gone out before opening the door.
When the programme selector is turned the display lights up to show the settings for the programme selected. For energy saving, at the end of the cycle or with an inactivity period, the display level contrast will decrease.
N.B.: To switch the machine off, turn the programme selector to the OFF position.
The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started.
Close the door BEFORE selecting the button START/PAUSE.
When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working.
ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE)
Before you open the door, please check water level is below the door opening to avoid flooding.
CANCELLING THE PROGRAMME
If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.
The option buttons should be selected before pressing the START/PAUSE button.
This button allows you to choose between three different options:
- EXTRA RINSE
- HYGIENE +
Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash.
- EASY IRON
This function allows you to minimizes creases as much as possible, eliminating the intermediate spins or reducing the intensity of the last one.
If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.
This button allows you to choose between two different options, depending on the selected programme.
- RAPID
The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated.
- STAIN LEVEL button
An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.
The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine.
The display’s indicator system allows you to be constantly informed about the status of the machine.

This appliance is equipped with Smart Touch technology that allows you to interact, via the App, with smartphones based on Android operating system and equipped with NFC (Near Field Communication) function.
The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones. However, you can interact with the machine and take advantage of the potential offered by Smart Touch only with Android smartphones equipped with NFC technology, according to following functional scheme:

FUNCTIONS
The main functions available using the App are:
HOW TO USE SMART TOUCH
FIRST TIME - Machine registration
NEXT TIME – Regular usage

NOTES: Place your smartphone so that the NFC antenna on its back matches the position of the Smart Touch logo on the appliance (as illustred below).

If you do not know the position of your NFC antenna, slightly move the smartphone in a circular motion over the Smart Touch logo until the App confirms the connection. In order for the data transfer to be successful, it is essential TO KEEP THE SMARTPHONE ON THE DASHBOARD DURING THESE THE FEW SECONDS OF THE PROCEDURE; a message on the device will inform about the correct outcome of the operation and advise you when it is possible to move the smartphone away.
Thick cases or metallic stickers on your smartphone could affect or prevent the transmission of data between machine and telephone. If necessary, remove them.
The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non-original ones, could result in the NFC antenna removal, preventing the full use of the App.
The management and the control of the machine via App is only possible "by proximity": it is therefore not possible to perform remote operations (e.g.: from another room; outside of the house).

Please read these notes:
* Maximum load capacity of dry clothes, according to the model used (see control panel).
** STANDARD COTTON PROGRAM ACCORDING TO UAE.S5010-2:2013
*** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.
COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.
COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.
These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing cotton laundry.
These programmes have been developed to be compliant with the temperature on the wash label on the garments and the actual water temperature may slightly differ from the declared temperature of the cycle.
(Only for models with liquid detergent compartment) When only a limited number of articles have stains which require treatment with liquid bleaching agents, preliminary removal of stain can be carried out in the washing machine. Pour the bleach into the liquid bleach container, inserted into the compartment marked "2" in the detergent drawer, and set the special programme RINSE. When this phase has terminated, turn the programme selector to the OFF position, add the rest of the fabrics and proceed with a normal wash on the most suitable programme.
To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).
Whites
An intensive wash. The final spin at maximum speed gives more efficient removal.
Cotton + Prewash
This programme has been designed to remove the stronger stains from cotton white clothes. The prewash guarantees the tough dirt removal. Add into compartment "1" a quantity of detergent equal to 20% of that used for main wash.
EcoMix 20°
This innovative programme, allows you to wash different fabrics and colours together, such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent cleaning performance. Consumption on this program is about 40% of a conventional 40°C. cottons wash.
Cottons 
This program is suitable to clean normally soiled cotton laundry and it is the most efficient program in terms of combined energy and water consumptions for washing cotton laundry.
Synthetics
The washing and rinsing optimise the speed and rhythm of the drum action and water levels. The gentle spin, ensures a reduced formation of creases in the fabric.
Daily 59 Min.
This specially designed programme maintains the high quality wash performance whilst greatly reducing the wash time. The programme is designed for a reduced load (see table of programmes).
Rapid (14/30/44 Min.)
Washing cycle suggested for low loads and slightly dirty. With this program it is recommended to reduce the quantity of detergent normally used, in order to avoid unnecessary waste. Selecting the RAPID program and acting on the button you can choose one of three programs available.
Rinse
This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button) . It is used for rinsing any type of fabric, for example after a wash carried out by hand.
Drain + Spin
The program completes the drain and a maximum spin. It is possible to delete or reduce the spin with the SPIN SPEED button.
Delicates
This program has reduced periods of drum rotation during the cycle and is particularly suitable or washing delicate fabrics. The wash cycle and rinses are carried out with a high level of water to ensure the best performance.
Jeans
This program has been designed to have the highest quality cleaning of fabrics such as denim: ideal for removing dirt without affecting the elasticity of the fibers.
Baby Care
This program allows you to wash all baby clothes getting a perfect clean and sanitizing effect, setting the temperature at 60°C minimum. To optimize the result of the sanitizing effect we recommend the use of powder detergent.
Wool
This program performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, or the articles to be washed by hand.
Hand Wash
Program for hand wash only clothes, the program ends with 3 rinses and a slow spin.
Smart Touch
Customizable setting of the knob that you have to select when you would like to transfer a command from the App to the machine and to download/start a cycle (see the dedicated section and the user manual of the App for more info). In the Smart Touch option the factory sets as a default the "Auto-Clean" cycle, made to clean the drum, remove bad smells and extend the life of the washing machine. Make sure there is no load in the drum before starting the "Auto-Clean" cycle, use a proprietary washing machine cleaning agent or powder detergent. Leave the door of the machine open at the end of the cycle to allow the drum to dry. Recommended every 50 washes.
If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.
FOR SMART TOUCH MODELS The Candy simply-Fi app has a Smart Check-up function that allows you to confirm the functionality and status of the product at any time. To use the Candy simply-Fi app you will need an Android smartphone with NFC technology. More info can be found on the App.
If the display of the machine is showing an error (by a code or blinking LEDs), you should turn on the App on your Android smartphone, with NFC on. Place your smart phone against the Smart Touch logo on the control panel. You should now be able to read the fault directory to solve the issue.
ERROR CODE FORMAT
| Error shown | Possible causes and practical solutions |
| E2 (with display) 2 flashes of the LEDs (without display) |
The machine cannot load water.
|
| E3 (with display) 3 flashes of the LEDs (without display) |
The washing machine does not drain water.
|
| E4 (with display) 4 flashes of the LEDs (without display) |
There is too much foam and/or water. Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine. |
| E7 (with display) 7 flashes of the LEDs (without display) |
Door problem. Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door. |
| Any other code | Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly. |
| Problem | Possible causes and practical solutions |
| The washing machine does not work / start |
|
| Water leaked on the floor near the washing machine |
|
| The washing machine does not spin |
The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-
If this is experienced remove the load de-tangle it, reload it and restart the spin program. This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section. Some models include a "no spin" function: make sure it is not selected. Check which options are selected and their effect on the spin cycle. Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used. |
| Strong vibrations / noises are heard during the spin cycle |
|
The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.
The use of ecological detergents without phosphates may cause the following effects:
- cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
- white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.
- foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
- abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.
It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.