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Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving.......................................251
Driving Through Water................................251
Floor Mats......................................................252
Roadside Emergencies
Roadside Assistance...................................254
Hazard Warning Flashers...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need................262
In California (U.S. Only)...............................263
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program
(Canada Only)...........................................265
Getting Assistance Outside the U.S. and
Canada.......................................................265
Ordering Additional Owner's
Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada
Only)............................................................268
Fuses
Fuse Specification Chart............................269
Changing a Fuse..........................................286
Maintenance
General Information.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291
Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb............................................301
Bulb Specification Chart..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information.....................................305
Cleaning Products.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine....................................307
Cleaning the Windows and Wiper
Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................310
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents
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