User Manual GE HEN30ET 30 Pint Capacity, Electronic Control - 115 volt Dehumidifier

Documents for GE - General Electric HEN30ET

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Specifications

GE - General Electric HEN30ET Questions and Answers


#1 Is there a time limit on returning a part or accessory?

Parts and accessories may be returned for credit up to
90 days from the date the part or accessory was
shipped to you from our warehouse. Returns need at
least one billing cycle (30 days) to be processed before
your account can be credited.
- 30 Day Return Policy Items may be returned within 30
days from the date they were shipped from our
warehouse without a restocking fee.
- 31-90 Day Return Policy Items may be returned within
31-90 days from the date they were shipped from our
warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped
more than 90 days ago cannot be returned.

#2 What is the warranty for parts and accessories?

All parts and accessories have a limited one-year
warranty, with the exception of water filters, which have
a 30-day warranty. If your part fails because of a
manufacturing defect within one year from the date of
original purchase, we will provide a new or, at our option,
rebuilt part without charge. Return the defective part to
the vendor from whom it was purchased with a copy of
the "proof of purchase." If the part is defective it will be
exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning
the part to the vendor from which it was purchased,
labor to remove, install or diagnose the failure, parts
used in commercial applications, incidental or
consequential damage caused by possible defects with
the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the
shortest period allowed by law.

#3 I already have a RMA number - how do I complete my
return?

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return package
should be addressed to the warehouse that originally
shipped the part. You should have received an email
that includes your RMA number as well as the correct
return address and a printable return label.