Instruction manual Dishwasher
Diagrams of the control panel and the interior of the appliance can be found at the front of the manual. Individual positions are referred to in the text.


20. Top basket
21. Knife rack *
22. Tablet collecting tray
23. Upper spray arm
24. Bottom spray arm
25. Dispenser for special salt
26. Filters
27. Cutlery basket *
28. Bottom basket
29. Dispenser for rinse aid
30. Detergent dispenser
31. Lock for detergent dispenser
32. Rating plate
Overview of menu
The dishwasher has been preset with certain settings for your convenience. The settings can be found in the individual chapters. You can change these factory settings.
As soon as the rinse-aid refill indicator [10] is lit on the fascia, there is still a rinse-aid reserve of 1-2 rinsing processes. Refill with rinse aid.
The rinse aid is required for stain-free utensils and clear glasses. Use only rinse aid for domestic dishwashers.
Combined detergents with rinse-aid component may be used up to a water hardness of 21° dH (37° fH, 26° Clarke, 3.7 mmol/l) only. If the water hardness is over 21° dH, rinse aid must be used.
1. Open the dispenser [29] by pressing and lifting the plate on the cover.

2. Carefully pour rinse aid up to the max. mark in the filler opening.

3. Close cover until it clicks shut.
4. To prevent excessive foam formation during the next rinse cycle, remove any rinse aid which has run over with a cloth.
The amount of rinse aid dispensed can be set in 4 stages. Accordingly 0, 1, 2 or 3 displays are lit (see water hardness table).
Factory setting: 1.
Do not change the amount of rinse aid unless streaks (select lower setting) or water stains (select higher setting) are left on the utensils.
To change the setting:
If the rinse-aid refill indicator [10] is impaired (e.g. when using combined detergents containing rinse-aid component), it can be switched off.
The rinse aid refill indicator [10] is now switched off.
Aluminium and silver parts have a tendency to discolour and fade during the wash cycle. Even some types of glass (e.g. crystal glass objects) may turn cloudy after many wash cycles.
Causes:
Recommendation:
Very small utensils should not be washed in the machine, as they may fall out of the baskets.
To prevent water from dripping off the upper basket onto the utensils in the lower basket, it is recommended to empty the appliance from the bottom up.
Hot utensils are sensitive to shock! Therefore, when the programme ends, leave the utensils to cool down in the dishwasher until they can be handled.
Note: When the programme ends, water droplets can still be seen inside the appliance. This does not affect the drying of the utensils.
Top basket [20]

Note: Utensils must not be placed above the tablet collecting tray [22]. These may block the lid of the detergent dispenser and prevent it from opening fully

Bottom basket [28]

Tip: Heavily soiled utensils (pans) should be placed in the bottom basket. The more powerful spray jet provides a better dishwashing result.
Tip: Other examples, such as the best way of loading your dishwasher, can be found on our homepage as a free download. The corresponding Internet address can be found on the back page of these instructions for use.
You should always place cutlery unsorted with the points downwards.
To prevent injuries, place long, pointed implements and knives on the knife shelf.

The etagere and the space underneath can be used for small cups and glasses or for larger items of cutlery, such as wooden spoons or serving cutlery. The etagere can be folded up if not required.

* Depending on the model, a 3-fold height adjustment is possible. To do this, first place the etagere vertically and pull up, then place at a slight angle, push down to the required height (1, 2, or 3) and snap into place.
* depending on model
The spikes can be folded down to improve arrangement of pans, bowls and glasses.

* depending on model
Light-weight plastic accessories, e.g. cups, lids, etc. can be held securely in the small accessories holder.

Knife shelf *
* depending on model
Long knives and other utensils can be arranged horizontally.

Adjusting the height of the basket*
* depending on model
If required, the height of the upper utensils basket [20] can be adjusted to provide more space for tall utensils either in the upper or lower basket

Select one of the two following procedures according to the design of the top basket for your appliance model:
1. Pull out the top basket [20] out.
2. To lower the basket, press in the left and then the right lever on the outside of the basket. In doing so, hold the sides of the basket along the upper edge to prevent it from suddenly dropping.

3. To raise the basket, hold the basket on the sides of the upper edge and lift it up.
4. Before re-inserting the basket again, ensure that it is at the same height on both sides. Otherwise, the appliance door cannot be closed and the upper spray arm will not be connected to the water circuit.
1. Pull out the top basket [20] out.
2. Remove the upper basket and reattach it to the upper (stage 3) or lower (stage 1) rollers.

You can use tablets as well as powder or liquid detergents for dishwashers, but never use washing-up liquid. The dosage can be individually adjusted with powder or a liquid detergent according to the degree of soiling. Tablets contain an adequately large amount of active ingredients for all cleaning tasks. Modern, powerful detergents predominantly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. To remove coloured stains (e.g. tea, ketchup), oxygen-based bleaching agents are generally used.
Note: To ensure a good washing result, always follow the instructions on the detergent packaging! If you have further questions, we recommend that you contact the detergent manufacturers’ helpline.
Warning – Read and observe the safety information and instructions for use on the packaging for cleaning and rinsing agents.
1. If the detergent dispenser [30] is still closed, press the lock [31] to open the detergent dispenser.
Pour detergent into the dry detergent dispenser [30] only (insert tablet flat, not on its edge).
Dosage: see manufacturer’s instructions on the packaging.
The graduated detergent dispenser [30] helps you add the correct amount of powder or liquid detergent.
Usually 20 ml–25 ml are adequate for normal soiling. If using tablets, one tablet is adequate.

2. Close the cover on the detergent dispenser by sliding it up until the lock engages without difficulty.

The detergent dispenser opens automatically at the optimum time depending on the programme. The powder or liquid detergent is distributed in the appliance and is dissolved, the tablet falls into the tablet collecting tray where it dissolves in doses.
Tip: If the utensils are only lightly soiled, slightly less than the indicated amount of detergent is usually adequate. Suitable detergents and care products can be purchased online via our website or via customer service (see back page).
Apart from conventional detergents (Solo), a number of products are offered with additional functions. These products contain not only the detergent but also rinse-aid and salt replacement substances (3in1) and, depending on the combination (4in1, 5in1, etc.), additional components such as glass protection or stainless steel cleaner. Combination detergents function only up to a specific degree of hardness (usually 21°dH). Over this limit salt and rinse-aid must be added.
As soon as combined detergents are used, the rinse programme is adjusted automatically to ensure the best possible rinsing and drying result.
Warning – Do not place small parts for washing in the tablet collecting tray [22]; this prevents the tablet from dissolving evenly.
Warning – If you want to add more utensils after the programme has started, do not use the tablet collecting tray [22] as a handle for the upper basket. The tablet could already be there and you will touch the partially dissolved tablet.
Notes
The programme data (consumption values) can be found in the summary of instructions. This data refers to normal conditions and the water hardness set value 2. Different influencing factors such as water temperature or mains pressure may result in deviations.
* depending on model
The Aqua sensor is an optical measuring device (light barrier) which measures the turbidity of the rinsing water.
The Aqua sensor is used according to the programme. If the Aqua sensor is active, “clean” rinsing water can be transferred to the next rinse bath and water consumption can be reduced by 3–6 litres. If the turbidity is greater, the water is drained and is replaced with fresh water. In the automatic programmes the temperature and running time can also be adjusted to the degree of soiling.
Note - for environmentally friendly operation of the dishwasher: For ecological reasons the Eco 50° programme is preset whenever the appliance starts. This conserves environmental resources and not least saves you money.
The Eco 50° programme is a particularly environmentally friendly programme. According to EU regulation 1016/2010 it is the “Standard programme” which is the most efficient standard cleaning cycle for cleaning normally soiled utensils in terms of the combined energy and water consumption for cleaning these types of utensils.
* depending on model While the programme is running, a light spot shines on the floor under the appliance door. Do not open the dishwasher door until the light point is no longer visible on the floor.
If the appliance is installed at eye-level, with flush furniture front, the light point is not visible.
* depending on model
You can delay the start of the programme by 3, 6 or 9 hours
The programme has ended when neither of the two displays [8] or [7] is lit.
The end of the programme is also indicated by an acoustic signal. The buzzer volume can be set in 4 stages. Accordingly 0, 1, 2 or 3 displays are lit (see water hardness table). Factory setting: 2. This function can be changed as follows:
To change the setting:
Note: To save energy, the dishwasher automatically switches off after the end of the programme.
When the START button [9] has been pressed, the programme cannot be changed.
The only way a programme can be changed is by Cancel programme (Reset).
The final rinse uses a higher temperature which improves the drying result. The running time may increase slightly. (Caution if utensils are delicate!)
To change the setting:
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents problems.
If you find such deposits:
Clean the appliance with detergents/ appliance cleaners which are particularly suitable for use with dishwashers.
Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any consequential damage.
Regularly wipe the front of the appliance and fascia with a damp cloth; water and a little washing up liquid are adequate. Do not use sponges with a rough surface or abrasive detergents, as these could scratch the surfaces.
Stainless steel appliances: To prevent corrosion, avoid using sponge cloths or wash them out thoroughly several times before using for the first time.
Warning – Health hazard: Never use other domestic detergents, e.g. containing chlorine!
The filters [26] keep large foreign objects in the rinsing water away from the pump. These foreign objects may occasionally block the filters.
The filter system consists of a coarse filter, a flat fine filter and a microfilter.
1. After each washing cycle check the filters for residue.
2. Unscrew filter cylinder as illustrated and take out filter system.

3. Remove any residue and clean filters under running water.
4. Re-install filter system in reverse sequence and ensure that the arrow marks are opposite each other after closing the filter system.
Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms [23] and [24].
1. Check outlet nozzles on the spray arms for blockages.
2. Unscrew the upper spray arm [23] (1/4 revolution)..

3. Remove the lower spray arm [24] upwards

4. Clean spray arms under running water.
5. Re-engage or screw on spray arms.
Experience has shown that you can rectify most faults which occur in daily operation yourself. This ensures that the machine is quickly available to you again. In the following overview you can find possible causes of malfunctions and helpful information for rectifying them.
Note: If the appliance stops during dishwashing or does not start for no obvious reason, first run the Abort programme function (Reset). (See chapter entitled “Operating the appliance”)
Warning – Don’t forget: Repairs may be carried out by technicians only. If a component has to be replaced, ensure that only original spare parts are used. Improper repairs or use of non-original spare parts may cause considerable damage and put the user at considerable risk.
Large food remnants or foreign objects which were not captured by the filters may block the waste water pump. The rinsing water will then be above the filter.
Warning – Risk of cuts! When cleaning the waste water pump, ensure that you do not injure yourself on pieces of broken glass or pointed implements.
In this case:
1. First always disconnect the appliance from the power supply.
2. Take out top basket [20] and bottom basket [28].
3. Remove the filters [26].
4. Scoop out water, use a sponge if required.
5. Prise out the white pump cover (as illustrated) using a spoon. Grip the cover on the crosspiece and lift diagonally inwards. Remove cover completely.

6. Check impeller wheel and remove any foreign objects.
7. Place cover in the original position and press down until it engages (click).

8. Install filters.
9. Re-insert baskets.
Fault | Cause | Remedial action |
"Check water supply" display [7] lights up. | Supply hose kinked. | Install supply hose without kinks. |
Tap turned off. | Turn on the tap. | |
Tap jammed or calcified. | Turn on the tap. Flow rate must be min. 10 l/min. when water supply is open. | |
Filter in the water supply blocked. | Switch off the appliance and pull out the mains plug. Turn off the tap. Unscrew water connection. ![]() Clean filter in the supply hose. Screw water connection on again. Check for leaks. Reconnect power supply. Switch on the appliance. | |
Filters [26] are soiled or blocked. | Clean filters. (see “Cleaning and maintenance”) | |
Waste-water hose kinked or blocked. | Install hose without kinks, remove any residue. | |
| Siphon connection still sealed. | Check connection to siphon and open if required. | |
| Waste water pump blocked or cover on the waste water pump is not locked in position. | Lock cover correctly. (See “Waste water pump”) | |
Display "Check water supply" [12] flashes. | A technical fault has probably occurred. | Switch off appliances with the ON/OFF switch [1]. After a short time restart the appliance. If the problem recurs, turn off the tap, pull out the mains plug and call customer service. |
Refill indicator for salt [11] flashes. | Heating element calcified or soiled. | Clean appliance with dishwasher cleaning agent or descaler. Operate the dishwasher with water softening system and check the setting (see chapter "Water softening system/Special salt"). |
| Displays flash. | Door not closed properly. | Close the door. Ensure that no objects (utensil, fragrance dispenser) are protruding over the basket and preventing the door from closing. |
| Refill indicator for salt [10] and/or rinse-aid [11] is lit. | No rinse aid. | Refill rinse aid. |
| No salt. | Refill with special salt. | |
| Sensor does not detect salt tablets. | Use different special salt. | |
| Refill indicator for salt [11] and/or rinse-aid [10] is not lit. | Refill indicator switched off. | Activation/deactivation (see chapter Water softening system/Special salt or Rinse aid). |
| There is still enough special salt/ rinse aid available. | Check refill indicator, levels. | |
| Water is left in the appliance at the end of the programme. | Filter system or area under the filters [26] is blocked. | Clean filters and area underneath (see “Waste water pump”). |
| Program has not ended yet. | Wait until programme ends or reset (see “Terminating the programme”). | |
| Utensils not dry | No or too little rinse aid in the dispenser. | Refill rinse aid. |
| Programme selected without drying. | Select programme with drying (see “Overview of programmes”, “Programme sequence”). | |
| Water collecting in depressions on the utensils and cutlery. | Arrange utensils in a sloping position, arrange affected utensils as sloping as possible. ![]() | |
| The combined detergent used has a poor drying performance | Use different combination detergent with better drying performance. Use of rinse aid also increases the drying performance. | |
| Intensive drying to increase drying not activated. | Activate intensive drying (see "Operating the appliance") | |
Utensils were removed too early or drying process had not ended yet. | Wait until program ends or wait until 30 min after program ends before removing utensils. | |
The eco rinse aid used has a poor drying performance. | Use a proprietary rinse aid. Eco products are much less effective. | |
| Plastic utensils not dry. | Special properties of plastic. | Plastic has a lower heat storage capacity and therefore dries less well. |
Cutlery not dry. | Cutlery not arranged properly in the cutlery basket. | Separate cutlery if possible, prevent contact points. |
Cutlery not arranged properly in the cutlery drawer. | Arrange cutlery properly and separate if possible. | |
Appliance interior wet after rinse cycle. | No appliance fault | On account of the "Condensation drying" principle, water droplets are physically induced and required in the container. The humidity in the air condenses on the inner walls of the dishwasher, drains and is pumped out. |
Food remnants on the utensils. | Utensils placed too closely together, utensils basket overfilled. | Arrange utensils with adequate clearance between them ensuring that the spray jets can reach the surface of the utensils. Prevent contact points. |
| Spray arm rotation obstructed. | Arrange utensils so that the spray arm can rotate without obstruction. | |
| Spray arm nozzles are blocked. | Clean the spray arm nozzles. (see "Cleaning and maintenance"). | |
| Filters [26] dirty. | Clean filters (see "Cleaning and maintenance"). | |
| Filters [26] inserted incorrectly and/or not engaged. | Insert and engage filters correctly. | |
| Rinse programme too weak. | Select a more intensive rinse programme. | |
| Utensils precleaned too intensely; sensors therefore decide on weak programme sequence. Stubborn soiling cannot be completely removed. | Do not prerinse utensils. Remove only large food remnants. Recommended programme Eco 50° or Intensive. | |
| Tall narrow receptacles in corner areas are not rinsed adequately. | Do not place hollow receptacles too obliquely and do not place in the corner area. | |
| Top basket [20] on right and left not set to same height. | Set top basket to same height using side levers. | |
Detergent residue. | Detergent dispenser cover blocked by utensils and therefore does not open fully. | Detergent dispenser cover must not be obstructed by utensils. Do not place utensils or fragrance dispenser in the tablet collecting tray. |
Detergent dispenser cover blocked by the tablet. | Tablet must be inserted flat and not upright. | |
Tablets used in the quick or short programme. Dissolving time of the detergent is not reached in the selected short programme. | Dissolving time of tablets too long for a quick or short programme. Use a detergent powder or select a more intensive programme. | |
Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy. | Change detergent. | |
Water stains on plastic parts. | Droplet formation on plastic surface is physically unavoidable. After drying, water stains are visible. | Use a more intensive programme (more water changes). Arrange utensils in a sloping position. Use rinse aid. If required, increase softening setting. |
Washable or water-soluble coatings in the container or on the door. | Detergent substances are deposited. These coatings cannot usually be removed with chemicals (appliance cleaner, ...). | Change detergent brand. Clean appliance mechanically. |
| If there is a "white coating" on the container floor, the water softening system has been set marginally. | Increase softening setting and change detergent if required. | |
| Salt dispenser cover 1 25 1 not closed. | Close salt dispenser cover correctly. | |
| Only for glasses: Initial glass corrosion - can only apparently be wiped off. | See "Glass and utensil damage". | |
White, stubborn coatings; limescale on the utensils, container or door. | Detergent substances are deposited. These coatings cannot usually be removed with chemicals (appliance cleaner, ...). | Change detergent brand. Clean appliance mechanically. |
Hardness range incorrectly set or water hardness greater than 8.9 mmol/l. | Set water softening system according to instructions for use or top up salt. | |
3 in 1 detergent or bio/eco detergent not effective enough. | Set water softening system according to instructions for use or use separate detergents (proprietary detergent, salt, rinse aid). | |
Underdosing of detergent. | Increase detergent dosage or change detergent. | |
Too weak rinse programme selected. | Select a more intensive rinse programme. | |
Tea or lipstick residue on the utensils. | Too low rinsing temperature. | Select programme with higher washing temperature. |
Too little or unsuitable detergent. | Use suitable detergent at correct dosage. | |
Utensils precleaned too intensely; sensors therefore decide on weak programme sequence. Stubborn soiling cannot be completely removed. | Do not prerinse utensils. Remove only large food remnants. Recommended programme Eco 50° | |
Coloured (blue, yellow, brown), difficult to remove to non-removable coatings in the appliance or on stainless steel utensils. | Film formation consisting of ingredients from vegetables (e.g. cabbage, celery, potatoes, noodles, ...) or the tap water (e.g. manganese). | Can be partly removed with machine cleaner or by mechanical cleaning. Coatings are harmless. |
Film formation caused by metallic components on silver or aluminium utensils. | Can be partly removed with machine cleaner or by mechanical cleaning. | |
Coloured (yellow, orange, brown), easily removable deposits inside the appliance (mainly in the floor area) | Film formation consisting of ingredients from food remnants and substances from the tap water (limescale), "soapy" | Check function of the water softening system (refill with salt) or, if using combined detergents (tablets), activate water softening system (see chapter "Water softening system/Special salt") |
Discolouration of the plastic parts inside the appliance. | Plastic parts inside the appliance may become discoloured during the service life of the dishwasher. | Discolouration is normal and will not impair the function of the dishwasher. |
Plastic parts discoloured. | Too low rinsing temperature. | Select programme with higher washing temperature. |
Utensils precleaned too intensely; sensors therefore decide on weak programme sequence. Stubborn soiling cannot be completely removed. | Do not prerinse utensils. Remove only large food remnants. Recommended programme Eco 50° | |
Removable streaks on glasses, glasses with metallic appearance and cutlery. | Too much rinse aid. | Set rinse aid amount to lower setting. |
No rinse aid added or setting too low. | Add rinse aid and check dosage (recommended setting 4-5). | |
Detergent residue in the final rinse programme section. Detergent dispenser cover blocked by utensils (cover does not open fully). | Detergent dispenser cover must not be obstructed by utensils. Do not place utensils or fragrance dispenser in the tablet collecting tray. | |
Utensils precleaned too intensely; sensors therefore decide on weak programme sequence. Stubborn soiling cannot be completely removed. | Do not prerinse utensils. Remove only large food remnants. Recommended programme Eco 50° | |
Initial or existing, irreversible clouding of glass. | Glasses not dishwasher-proof, only suitable for dishwasher. | Use dishwasher-proof glasses. Avoid long steam phase (standing time after wash cycle ends). Use wash cycle at lower temperature. Set water softening system according to the water hardness (if required one setting lower). Use detergent with glass protection component. |
Rust spots on the cutlery. | Cutlery not adequately rust-resistant. Knife blades are frequently more severely affected. | Use corrosion-resistant cutlery. |
| Cutlery will also rust if rusting parts are rinsed at the same time (pan handles, damaged utensil baskets, etc.). | Do not wash rusting parts. | |
| Salt content in the rinsing water too high, as salt dispenser lock not fastened firmly or salt was spilled while being refilled. | Fasten salt dispenser lock firmly or remove spilled salt. | |
Appliance does not start. | The mains fuse has tripped. | Check mains fuse. |
Power cord not inserted. | Ensure that the power cord is plugged all the way into the back of the appliance and into the socket. Check that the socket functions. | |
The appliance door has not been shut properly. | Close the door. | |
Programme starts automatically. | You did not wait until programme ended. | Perform reset. (See "Terminating the programme"). |
The door is difficult to open. | Child lock is activated. | Deactivate child lock. (See instructions for use at the back) |
Door cannot be closed. | Door lock has been activated. | Close door with increased force. |
Door cannot be closed due to installation. | Check appliance installation: Door or attached parts must close without obstruction. | |
Cover on the detergent dispenser cannot be closed. | Detergent dispenser or cover guide blocked by sticky detergent residue. | Remove detergent residue. |
Detergent residue in the detergent dispenser or in the tablet collecting tray. | Spray arms blocked by utensils, therefore detergent is not rinsed out. | Ensure that the spray arms can rotate freely. |
The detergent dispenser was damp when filled. | Pour detergent into the dry detergent dispenser only. | |
Appliance stops in the programme or programme is interrupted. | Door not closed properly. | Close the door. |
Do not place utensils or fragrance dispenser in the tablet collecting tray. Top basket presses against the door and prevents door from being closed securely. | Check whether rear panel is being pressed in, e.g. by socket or by hose holder which has not been removed. | |
| ||
Power and/or water supply interrupted. | Restore power and/or water supply. | |
Filling valves making striking noises. | Depends on domestic installation, as appliance is not defective. No effect on appliance function. | No remedial action possible. |
Knocking or rattling noise. | Spray arm strikes the utensils, utensils not positioned correctly. | Position utensils so that the spray arms do not strike the utensils. |
| If there is a low load, the water jets strike the washing tank directly. | Load the appliance with more utensils or distribute the utensils more evenly in the dishwasher. | |
| Light utensils move during the wash cycle. | Arrange light utensils securely. | |
| Unusual foam formation. | Handwash liquid in the rinse aid dispenser. | Immediately refill rinse aid dispenser with rinse aid. |
| Rinse aid spilled. | Remove rinse aid with a cloth. |
Reference file: Bosch SPV25CX00G Serie | 2 Fully-integrated dishwasher 45 cm
Series: Serie 2
Additionally, the document applies to other Bosch models: SP...