Loading ...
Loading ...
Loading ...
en-us
17
Before Calling for Service
Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Ice Maker
Fault Possible cause Remedial action
Appliance has no refrigeration
capacity.
The light does not work.
The display does not
illuminate.
Appliance has been switched Off. Press the POWER Button.
Power failure. Check whether the power is on.
The fuse has been switched Off. Check the fuse.
The Power Plug has not been
inserted properly.
Check whether the Power Plug is secure.
The refrigeration unit is
switching On more frequently
and for longer.
Appliance opened frequently. Do not open the appliance unnecessarily.
The Ventilation Openings have been
covered.
Remove obstacles.
Large quantities of fresh food are
placed in the freezer.
Switch Super Freezing On.
The light (LED) does not work. The LED lamp is defective. Call Customer Service.
Light switch is jammed. Check whether it can be moved.
Display indicates “E..”. Electronics have detected a fault. Call Customer Service.
Display indicates
“LOWPOWER”.
The line voltage falls below
the permitted limiting value.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer,
inform the energy supply company.
Display indicates
“HIGHVOLT”.
The line voltage exceeds
the permitted limiting value.
When the line voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer,
inform the energy supply company.
Fault Possible cause Remedial action
The Ice Maker doesn’t work. Ice Maker is not connected
to the power supply.
Call Customer Service.
Ice Maker does not contain any fresh
water.
Ensure that the water is properly connected.
Temperature in the Freezer
Compartment is too warm.
Set temperature slightly colder in the
Freezer Compartment.
The Ice Maker does not make
enough ice or the ice is
deformed.
The appliance or Ice Maker has only
just been switched On.
Approximately 24 hours is needed until ice
production starts.
A lot of ice has been taken. Approximately 24 hours is needed until
the Ice Cube Container is filled again.
Low water pressure. Connect the appliance to the stipulated
water pressure only (see chapter
“Connecting Appliance”, section “Water
Connection”).
The Filter Cartridge is blocked or
needs to be replaced.
Exchange the Filter Cartridge.
Temperature in the Freezer
Compartment is too warm.
Set temperature slightly colder
in the Freezer Compartment.
Loading ...
Loading ...
Loading ...