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The Problem Solver
Icemaker
14
Questions?
Use this
problem solver!
ICEMAKER PUMPS
CONTINUOUSLY, BUT
PRODUCES NO ICE
• Power cord is not plugged into a live outlet.
• The control is set at OFF.
• The fuse is blown/circuit breaker is tripped. Replace fuse or
reset the breaker.
• High mineral content in the water supply. Water may need to
be filtered or treated.
• Food items stored in ice bin. Do not store any foods in the
ice bin.
• Packaging materials were not removed. Make sure that all
packaging materials were removed at the time of installation.
• Ice storage bin needs cleaning.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• The control is set at OFF.
• Water supply is not connected.
• Condenser is dirty. Dirt or lint may be blocking the airflow
through the condenser. See Care and Cleaning---Condenser.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• Check for a kink in the drain hose from the ZPK1 Drain
Pump Kit to the house drain.
• Water supply has been interrupted.
• Have a plumber check for a clogged water valve.
• Room temperature is colder than normal. Room temperature
must be above 55˚F (13˚C). Otherwise, bin thermostat may
sense cold room temperature and shut off even though the bin
is not full of ice. Also, unit may not restart once it does shut off.
• Condenser is dirty. Dirt or lint may be blocking the airflow
through the condenser. See Care and Cleaning---Condenser.
• Scale has built up in the icemaker. If there is white scale
buildup in the icemaker’s water or freezing system, you should
clean the icemaker. See Care and Cleaning---Icemaker System.
• Water is leaking from the water reservoir because the drain cap
is not secure. Make sure the drain cap is securely tightened.
Refer to illustration in Care and Cleaning—Icemaker System section.
• Room temperature is too hot. Room temperatures of more
than 90˚F (32˚C) will reduce ice production.
• The ice sheet is trapped on the cutter grid. Unplug the
icemaker or disconnect power. Remove the cutter grid cover
and move the ice sheet to the cutter grid. Refer to illustration
in Features of your icemaker section. Reinstall the cutter grid
cover and reconnect power. Turn on the icemaker. The
icemaker will reset itself and start a new cycle after flushing
water through the system. NOTE: Follow the directions in the
Care and Cleaning—Icemaker System section to clean with the
Nickel Safe Ice Machine Cleaner.
PROBLEM POSSIBLE CAUSE
ICEMAKER DOES NOT
OPERATE
ICE CUBES HAVE
ODOR/TASTE
ICEMAKER IS ON, BUT
DOESN’T PRODUCE ICE
ICEMAKER IS ON, BUT
PRODUCES LITTLE OR
NO ICE
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