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• Has a fuse blown or is the circuit breaker open? If problem
continues, call an electrician.
• Are you using an extension cord? Do not use an extension
cord.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
• Is the washer overloaded? Wash smaller loads.
• Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Washer won't drain or spin
• Is the drain hose clogged, or the end of the drain hose
more than 96 in. (244 cm) above the floor? See the
Installation Instructions for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent.
Follow manufacturer's directions. If you have very soft water,
you may need to use less detergent.
Is your voltage low? Check your electrical source or call an
electrician. Do not use an extension cord.
Washer continues to fill or drain, cycle seems stuck
Is the top of drain hose lower than the water level in
washer? The top of the hose must be higher than the water
level in the washer for proper operation. See the Installation
Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
fit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
Wash temperature not what I selected
• Are the hot and cold water inlet hoses reversed? See the
Installation Instructions for more information. As your
frequency of loads washed increases, the water temperature
may decrease for hot and warm temperature selections. This
is normal.
Did you use enough detergent? Follow manufacturer's
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing.
Check the following:
Was paper or tissue left in the pockets?
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
Did you use the proper cycle time for the load? Reducing
wash time (duration) is another way to reduce lint.
Stains on load
Did you follow the manufacturer's directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and add to the rinse
portion of a cycle only. Do not drip fabric softener on clothes.
• Is there above average iron (rust) in water?. You may need
to install an iron filter.
• Did you properly sort the load? Sort dark clothes from
whites and lights.
• Did you unload the washer promptly? To avoid dye transfer,
unload the washer as soon as it stops.
Load is wrinkled
• Did you unload the washer promptly? Unload the washer
as soon as it stops.
Did you use the right cycle for the load being washed?
Use the cycle for Casual or Permanent Press clothes or
another cycle with low spin speeds (if available) to reduce
wrinkling.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more space.
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses? If safe for the load, use warm or
hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed? Check to be
sure the hot and cold water hoses are connected to the right
faucets. See the Installation Instructions.
Load too wet Load is tangled or twisted
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you use a cold rinse? Cold rinses leave loads wetter
than warm rinses. This is normal.
Residue or lint on load
• Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely.
Lint can be trapped in the load if overloaded. Wash smaller
loads.
Did you select the correct water level? The water level
should be correct for the load size. Clothes should move
freely in the water.
• Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
• Did you wrap items around the agitator? Drop items
loosely into the washer. Do not wrap items around the
agitator.
Gray whites, dingy colors
• Did you properly sort the load? Dye transfer can occur
when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
• Was the wash temperature too low? Use hot or warm
washes if safe for the load. Make sure your hot water system
is adequate enough to provide a hot water wash.
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