User Manual GE GSS23SGSASS 23.1 Cu. Ft. Stainless Side-By-Side Refrigerator

Parts and accessories may be returned for credit up to
90 days from the date the part or accessory was
shipped to you from our warehouse. Returns need at
least one billing cycle (30 days) to be processed before
your account can be credited.
- 30 Day Return Policy Items may be returned within 30
days from the date they were shipped from our
warehouse without a restocking fee.
- 31-90 Day Return Policy Items may be returned within
31-90 days from the date they were shipped from our
warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped
more than 90 days ago cannot be returned.

Returning a Part
- If you ordered a part online that you would like to
return, please start by requesting a Return Materials
Authorization (RMA). Once you complete and submit
the return form, you will receive a confirmation email
within approximately 20 minutes. Print the shipping
label included in the email and attach to the outside of
your package. The label contains the RMA number and
correct warehouse address for your return. To receive
credit for returned part and accessories, all items must
be in sellable condition. Please allow one billing cycle
for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date
the part or accessory was shipped to you from our
warehouse. The part or accessory may be returned for a
$15 re-stocking fee between 31 and 90 days from
shipment. After 90 days the part or accessory may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the return is determined to be our error, we
will refund the shipping cost of your original order.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current
item and place a new order for the item you need.

In order to return damaged or unneeded parts, you need
to complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this
process, you will be given instructions on how to return
the item, including the return shipping address. A RMA
number is required for a return and must be visible on
the return package or the return will not be processed.