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9
TROUBLESHOOTING
If you experience Possible Causes Solution
Clothes are not drying
satisfactorily, drying times
are too long, or load is
too hot
Lint screen clogged with lint. Lint screen should be cleaned before each load.
Load too large and heavy to dry quickly. Separate the load so it tumbles freely.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Run the dryer for 5-10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air
movement, clean exhaust system of lint or replace exhaust vent with
heavy metal or flexible metal vent. See the Installation Instructions.
Fabric softener sheets blocking
the grille.
Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct length.
Check that the exhaust vent is not too long or has too many turns. Long
venting will increase drying times. See the Installation Instructions.
Exhaust vent diameter not the
correct size.
Use 4" (102mm) diameter vent material.
Dryer located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Dryer located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127mm). See the Installation Instructions.
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
Start button not pressed firmly or held
long enough.
Press the START button until you hear the dryer drum moving.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use two household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the fuse
or reset the circuit breaker. If the problem continues, call a qualified
electrician.
Incorrect power supply. Electric dryers require 240-volt power supply. Check with a
qualified electrician.
Wrong type of fuse. Use a time-delay fuse.
Unusual sounds Dryer had a period of non-use. If the dryer hasn’t been used for awhile, there may be a thumping
sound during the first few minutes of operation.
A coin, button, or paper clip is caught
between the drum and front or rear of
the dryer.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering garments.
It is a gas dryer. The gas valve clicking is a normal operating sound.
The four legs are not installed, and the
dryer is not level front to back and side
to side.
The dryer may vibrate if not properly installed.
See the Installation Instructions.
Clothing knotted or balled up. When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
No heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers
use two household fuses or circuit breakers. Replace both fuses or
reset the circuit breaker. If the problem continues, call a qualified
electrician.
Supply line valve not open. For gas dryers, ensure the valve is open on the supply line.
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualified electrician.
First try the solutions suggested here or visit our website at www.maytag.com/help.
In Canada, visit www.maytag.ca for assistance and to possibly avoid a service call.
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