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15EN
9 Troubleshooting
Warning
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
Ensure that the AC power plug of the
clock radio is connected properly.
Ensure that there is power at the AC
outlet.
No sound
Adjust the volume.
No response from the clock radio
Disconnect and reconnect the AC power
plug, then turn on the clock radio again.
Poor radio reception
Keep the clock radio away from other
electronic devices to avoid radio
interference.
Fully extend and adjust the position of the
antenna.
In DAB mode, if the error rate is above 50,
the sound may be intermittent or muted.
Adjust the position of the antenna for
better reception.
When charging your devices or enjoying
audio from external devices, keep the
USB or AUDIO IN cable as far away as
possible from the antenna to avoid noise
interference.
Alarm does not work
Set the clock/alarm correctly.
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