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SIRIUS troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.
No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure.
There is an internal
module or system
failure present.
If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no
longer available.
Tune to another
channel or choose
another preset.
Unsubscribed Channel. Your subscription does
not include this
channel.
Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.
The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel
programming in
progress.
No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474.
Your satellite service is
no longer available.
Contact SIRIUS at
1-888-539-7474 to
resolve subscription
issues.
456 MyFord Touch® (If Equipped)
2014 Flex (471)
Owners Guide gf, 1st Printing, April 2013
USA (fus)
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