en
2
en Table of contents
en Us e r manual
( Safety instructions . . . . . . . . . . . 4
About these instructions . . . . . . . . . . . 4
Risk of explosion . . . . . . . . . . . . . . . . .4
Risk of electric shock . . . . . . . . . . . . .4
Risk of cold burns . . . . . . . . . . . . . . . . 4
Risk of injury . . . . . . . . . . . . . . . . . . . . 5
Fire hazard/Danger due
to refrigerants . . . . . . . . . . . . . . . . . . .5
Fire hazard. . . . . . . . . . . . . . . . . . . . . . 5
Avoiding placing children and
vulnerable people at risk . . . . . . . . . . .5
Damage. . . . . . . . . . . . . . . . . . . . . . . .6
Weight . . . . . . . . . . . . . . . . . . . . . . . . .6
8 Intended use . . . . . . . . . . . . . . . . 6
7 Environmental protection . . . . . 6
Packaging . . . . . . . . . . . . . . . . . . . . . . 6
Old appliances . . . . . . . . . . . . . . . . . . 6
5 Installation and connection . . . . 7
Scope of supply. . . . . . . . . . . . . . . . . . 7
Technical specifications. . . . . . . . . . . . 7
Installing the appliance . . . . . . . . . . . . 7
Cavity dimensions . . . . . . . . . . . . . . . .7
Side by-side installation . . . . . . . . . . . .7
Tips for saving energy . . . . . . . . . . . . . 8
Before using your appliance
for the first time . . . . . . . . . . . . . . . . . .9
Electrical connection . . . . . . . . . . . . . .9
* Getting to know your
appliance . . . . . . . . . . . . . . . . . . 10
Appliance. . . . . . . . . . . . . . . . . . . . . .10
Controls . . . . . . . . . . . . . . . . . . . . . . .10
Interior fittings . . . . . . . . . . . . . . . . . .11
1 Operating the appliance . . . . . .12
Switching on the appliance . . . . . . . 12
Switching off and disconnecting
the appliance . . . . . . . . . . . . . . . . . . 12
Setting the temperature . . . . . . . . . . 12
Super cooling . . . . . . . . . . . . . . . . . . 13
Super freezing . . . . . . . . . . . . . . . . . 13
Holiday mode . . . . . . . . . . . . . . . . . . 13
M Alarm . . . . . . . . . . . . . . . . . . . . . .14
Door alarm . . . . . . . . . . . . . . . . . . . . 14
Temperature alarm . . . . . . . . . . . . . . 14
o Home Connect . . . . . . . . . . . . . .14
Setting up Home Connect . . . . . . . . 15
Installing updates for the
Home Connect software. . . . . . . . . . 17
Information on data protection . . . . . 18
Declaration of conformity . . . . . . . . . 18
U Refrigerator compartment. . . . .18
Note when storing food . . . . . . . . . . 19
Note the chill zones in
the refrigerator compartment . . . . . . 19
T Cool-fresh compartment . . . . . .19
Vegetable container . . . . . . . . . . . . . 19
Cool-fresh container . . . . . . . . . . . . . 20
Storage times at 0 °C . . . . . . . . . . . 20
en
3
W Freezer compartment . . . . . . . . 20
Freezing small amounts of food . . . . 20
Maximum freezing capacity . . . . . . . 21
Fully utilising the freezer volume. . . . 21
Purchasing frozen food. . . . . . . . . . . 21
Note when loading products. . . . . . . 21
Freezing fresh food. . . . . . . . . . . . . . 21
Thawing frozen food . . . . . . . . . . . . . 22
= Defrosting. . . . . . . . . . . . . . . . . . 23
Refrigerator compartment. . . . . . . . . 23
Freezer compartment . . . . . . . . . . . . 23
D Cleaning . . . . . . . . . . . . . . . . . . . 23
Cleaning the equipment . . . . . . . . . . 23
l Odours . . . . . . . . . . . . . . . . . . . . 24
9 Lighting. . . . . . . . . . . . . . . . . . . . 24
> Noises . . . . . . . . . . . . . . . . . . . . . 24
Normal noises . . . . . . . . . . . . . . . . . 24
Preventing noises . . . . . . . . . . . . . . . 24
3 Faults – what to do? . . . . . . . . . 25
4 Customer service. . . . . . . . . . . . 27
Appliance self-test . . . . . . . . . . . . . . 27
Repair order and advice on faults . . 27
Guarantee. . . . . . . . . . . . . . . . . . . . . 27
en
4
( Safety instructions
Safety i nst r uct i ons
This appliance complies with
the relevant safety regulations
for electrical appliances and is
fitted with noise suppression.
The refrigeration circuit has
been checked for leaks.
About these instructions
■ Read and follow the
operating and installation
instructions. They contain
important information on how
to install, use and maintain
the appliance.
■ The manufacturer is not
liable if you disregard the
instructions and warnings in
the operating and installation
instructions.
■ Retain all documents for
subsequent use or for the
next owner.
Risk of explosion
■ Never use electric
appliances inside the
appliance (e.g. heaters or
electric ice makers).
■ Do not store products which
contain flammable propellant
(e.g. spray cans) or
explosive substances in the
appliance.
■ Store high-percentage
alcohol tightly sealed and in
an upright position.
■ Do not use additional means
to accelerate the defrosting
process other than those
recommended by the
manufacturer.
Risk of electric shock
Improper installations and
repairs may put the user at
considerable risk.
■ When installing the
appliance, ensure that the
mains cable is not trapped or
damaged.
■ If the mains cable is
damaged: immediately
disconnect the appliance
from the electricity supply.
■ Do not use multiple sockets,
extension leads or adapters.
■ Have the appliance repaired
by the manufacturer,
Customer Service or a
similarly qualified person
only.
■ Use original parts supplied
by the manufacturer only.
The manufacturer
guarantees that these parts
satisfy the safety
requirements.
Risk of cold burns
■ Never put frozen food
straight from the freezer
compartment into your
mouth.
Safety instructions en
5
■ Avoid prolonged contact of
skin with frozen food, ice and
the tubes in the freezer
compartment.
Risk of injury
Containers which contain
carbonated drinks may burst.
Do not store containers which
contain carbonated drinks in
the freezer compartment.
Fire hazard/Danger due
to refrigerants
The tubes of the refrigeration
circuit convey a small quantity
of an environmentally friendly
but flammable refrigerant
(R600a). It does not damage
the ozone layer and does not
contribute to the greenhouse
effect. If refrigerant escapes, it
may injure your eyes or ignite.
■ Do not damage the tubes.
If the tubes are damaged:
■ Keep naked flames and
ignition sources away from
the appliance.
■ Ventilate the room.
■ Switch off the appliance and
pull out the mains plug.
■ Please contact Customer
Service.
Fire hazard
Portable multiple outlets
or power supplies may
overheat, causing a fire.
Never leave portable multiple
outlets or portable power
supplies behind the appliance.
Avoiding placing children and
vulnerable people at risk
At risk are:
■ Children,
■ People who have limited
physical, mental or sensory
abilities,
■ People who have inadequate
knowledge concerning safe
operation of the appliance.
Measures:
■ Ensure that children and
vulnerable people have
understood the hazards.
■ Children or vulnerable
people must be supervised
by a responsible person
when using the appliance.
■ Only children from 8 years
and above may use the
appliance.
■ Supervise children while the
appliance is being cleaned
or maintained.
■ Never allow children to play
with the appliance.
en Intended use
6
Risk of suffocation
■ If the appliance features a
lock: keep the key out of the
reach of children.
■ Keep children away from the
packaging and its parts.
Damage
To prevent damage:
■ Do not stand or support
yourself on the base, runners
or doors.
■ Keep plastic parts and door
seals free of oil and grease.
■ Pull the mains plug – not the
power cord.
Weight
When installing and
transporting the appliance, note
that it may be very heavy.
~ "Installation location"
on page 7
8 Intended use
Intended use
Use this appliance
■ only for the cooling and freezing of
food and for making ice.
■ only in the home and in the home
environment.
■ only according to these operating
instructions.
This appliance is intended for use up to
a maximum height of 2000 metres
above sea level.
7 Environmental
protection
Env i r on ment al pr ot ec t i on
Packaging
All materials are environmentally safe
and recyclable:
■ Dispose of packaging in an
environmentally friendly manner.
■ Please ask your dealer or inquire at
your local authority about current
means of disposal.
Old appliances
Valuable raw materials can be
reclaimed by recycling old appliances.
:Warning
Children may become locked in the
appliance and suffocate!
■ To prevent children from climbing in,
leave shelves and containers in the
appliance.
■ Keep children away from the
redundant appliance.
Caution!
Refrigerant and harmful gases may
escape.
Do not damage the tubes of the
refrigerant circuit and insulation.
1. Remove the mains plug.
2. Sever the power cord.
3. Have the appliance disposed of
professionally.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste electrical
and electronic equipment - WEEE). The
guideline determines the framework for
the return and recycling of used
appliances as applicable throughout the
EU.
Installation and connection en
7
5 Installation and
connection
Installation and connec t i on
Scope of supply
After unpacking all parts, check for any
damage in transit.
If you have any complaints, contact the
dealer from whom you purchased the
appliance or our customer service.
~ "Customer service" on page 27
The delivery consists of the following
parts:
■ Built-in appliance
■ Interior fittings (depending on model)
■ Installation material
■ User manual
■ Installation instructions
■ Customer service booklet
■ Warranty enclosure
■ Information on the energy
consumption and noises
Technical specifications
Refrigerant, cubic capacity and further
technical specifications can be found on
the rating plate.
~ "Getting to know your appliance"
on page 10
Installing the appliance
Installation location
The more refrigerant an appliance
contains, the larger the room must be in
which the appliance is situated. In
rooms which are too small leaking
refrigerant can form a flammable gas-air
mixture.
Per 8 g of refrigerant the room must be
at least 1 m³ in size. The amount of
refrigerant in your appliance is indicated
on the rating plate inside the appliance.
~ "Getting to know your appliance"
on page 10
The weight of the appliance may be up
to 75 kg depending on the model.
Permitted room temperature
The permitted room temperature
depends on the climatic class of the
appliance.
Information on the climatic class can be
found on the rating plate.
~ "Getting to know your appliance"
on page 10
The appliance is fully functional within
the permitted room temperature.
If an appliance of climatic class SN is
operated at colder room temperatures,
the appliance will not be damaged up to
a room temperature of +5 °C.
Cavity dimensions
Cavity depth
A cavity depth of 56 cm
is recommended for the appliance.
If the cavity depth is smaller – at least
55 cm – the energy consumption
increases slightly.
Cavity width
An inside cavity width of at least 56 cm
is required for the appliance. If this is
not the case, problems may occur when
installing the appliance.
Side by-side installation
It is only possible to install appliances
side by side with a gap of at least
15 cm.
Climatic cate-
gory
Permitted room temperature
SN +10 °C ... 32 °C
N +16 °C ... 32 °C
ST +16 °C ... 38 °C
T +16 °C ... 43 °C
en Installation and connection
8
Tips for saving energy
If you follow the instructions below, your appliance will use less power.
Note: The arrangement of the features does not affect the energy consumption of
the appliance.
Installing the appliance
Keep the appliance out of direct sunlight. The appliance must cool less frequently at low
ambient temperatures and therefore consumes less
power.
Install the appliance as far away as possible from
heating elements, cooker and other heat sources:
3 cm to electric or gas cookers.
30 cm to an oil or solid-fuel cooker.
Note: If this is not possible, attach an insulating
plate between the appliance and heat source.
Select an installation location at a room temperature
of approx. 20 °C.
Use a cavity depth of 56 cm.
Caution!
Risk of burns!
Individual parts of the appliance become hot during
operation. Touching these parts may result in burns.
The air on the rear panel of the appliance does not
warm up so intensely. The appliance consumes less
power if the warm air can escape.
Do not cover or block the ventilation openings.
Ventilate the room daily.
Using the appliance
Open the appliance door only briefly. The air in the appliance does not warm up so
intensely. The appliance must cool less frequently
and therefore consumes less power.
Transport purchased food in a cold bag and place
quickly in the appliance.
Allow warm food and drinks to cool down before
placing in the appliance.
Thaw frozen food in the refrigerator compartment in
order to utilise the low temperature of the frozen
food.
Always leave a space between the food and the back
wall.
The air can circulate and the humidity will remain
constant. The appliance must cool less frequently
and therefore consumes less power.
Pack food airtight.
Do not cover or block the ventilation openings. The air on the back wall of the appliance does not
warm up so intensely. The appliance consumes less
power if the warm air can escape.
Installation and connection en
9
--------
Before using your appliance
for the first time
1. Remove information material,
adhesive tape and protective film.
2. Clean the appliance.
~ "Cleaning" on page 23
Electrical connection
Caution!
Do not connect the appliance to
electronic energy saver plugs.
Note: You can connect the appliance
to mains-controlled and sine-controlled
inverters.
Mains-controlled inverters are used for
photovoltaic systems which are
connected directly to the national grid.
Sine-controlled inverters must be used
for isolated applications. Isolated
applications, e.g. on ships or in
mountain lodges, which are not
connected directly to the national grid.
1. After installing the appliance, wait at
least 1 hour before connecting it to
prevent damaging the compressor.
2. Connect the appliance via a
correctly installed socket.
The socket must comply with the
following data:
Outside Europe: Check whether the
indicated current type of the
appliance corresponds with the
values of your power supply.
Appliance specifications are on the
rating plate.
~ "Getting to know your appliance"
on page 10
3. Connect the appliance to a socket
near the appliance.
The socket must also be freely
accessible following installation of
the appliance.
:Warning
Risk of electric shock!
If the length of the mains cable is
inadequate, never use multiple
sockets or extension leads.Instead,
please contact Customer Service for
alternatives.
Defrost the freezer compartment regularly. A layer of hoarfrost or ice in the freezer compart-
ment impairs refrigeration of the frozen food and
increases power consumption.
Close the freezer compartment door properly. The freezer compartment will become covered in
thick ice. If greater demands are made of the appli-
ance, the power consumption will increase.
Using the appliance
Socket with 220 V ... 240 V
Conductor 50 Hz
Fuse 10 A ... 16 A
en Getting to know your appliance
10
* Getting to know your
appliance
Get t i ng to know your appl i anc e
Fold out the last page with the
diagrams. The appliance and diagrams
may differ according to features.
Appliance
~ Fig. !
* Not all models.
Controls
~ Fig. "
# Refrigerator compartment
+ Cool-fresh compartment
3 Freezer compartment
(...)" Controls
)* Lighting
)2 Partition with humidity
controller
): Vegetable container
)B Cool-fresh container
)J* Freezer container (flat)
)R* Freezer drawer
)Z Frozen food container
(large)
)b Freezer container (small)
)j Rating plate
1" Butter and cheese
compartment
1* Tray for large bottles
( Button #
Switches the appliance on or off.
0 Button Super freezer
compartment
Switches Super freezing on or
off.
8 Button ( / ) freezer compartment
Sets the temperature of the
freezer compartment.
@ Freezer compartment
temperature display
Indicates the set temperature
in °C.
H Button Alarm
Switches the warning signal off.
P 0°C
Lights up when the appliance is
in operation.
X F button
Switches Home Connect on or
off.
` Button ( / ) refrigerator
compartment
Sets the temperature of the
refrigerator compartment.
h Refrigerator compartment
temperature display
Indicates the set temperature
in °C.
)" Button Super refrigerator
compartment
Switches Super cooling on or off.
Getting to know your appliance en
11
Interior fittings
(not all models)
Shelf
~ Fig. #
You can vary the shelf:
■ Pull out and remove the shelf.
Bottle shelf
~ Fig. $
Bottles can be stored securely on the
bottle shelf.
You can vary the shelf:
■ Pull out and remove the shelf.
Vegetable container
~ Fig. %
You can remove the container:
■ Lift the container at rear and remove.
You can insert the container:
■ Place the container on the telescopic
rails and push into the appliance.
Freezer tray
~ Fig. &
You can remove the tray:
1. Pull the container out all the way.
2. Lift tray and remove.
Frozen food container
~ Fig. '
You can remove the container:
■ Pull out the container all the way, lift
at the front and remove.
Storage compartment
~ Fig. (
You can remove the storage
compartment:
■ Lift up storage compartment and
remove.
Butter and cheese compartment
~Fig. )
The compartment is easy to open:
■ Lightly press the flap below in the
middle.
The compartment opens
downwards. The flap is pushed
under the compartment.
Bottle holder
~ Fig. *
When you open and close the door:
■ The bottle holder prevents the
bottles from overturning.
Ice cube tray
You can make ice cubes:
1. Fill the ice cube tray 3/4 full with
water and place in the freezer
compartment.
Note: If the ice cube tray is stuck to
the freezer compartment, loosen with
a blunt implement only (e.g. spoon
handle).
2. To loosen the ice cubes, twist the ice
cube tray slightly or hold briefly
under flowing water.
Ice pack
In the event of a power failure or a fault:
■ The ice pack delays the warming of
the stored frozen food.
Note: The longest storage time is
obtained by placing the ice pack on the
food in the top compartment.
You can take out the ice pack for
temporarily keeping food cool, e.g. in a
cool bag.
en Operating the appliance
12
1 Operating the
appliance
Oper at i ng the appl i ance
Switching on the appliance
1. Press the # button.
The appliance begins to cool.
Warning signal, flashing temperature
display on the freezer compartment
and lit button Alarm indicate that the
freezer compartment is still too
warm.
2. Press the Alarm button.
The warning signal switches off.
3. Setting the required temperature.
~ "Setting the temperature"
on page 12
Operating tips
■ After the appliance has been
switched on, it may take several
hours until the set temperatures
have been reached. Do not put in
any food until the selected
temperature has been reached.
■ The fully automatic NoFrost system
ensures that the freezer
compartment remains free of ice.
Defrosting is not required.
■ The sides of the housing are partly
heated slightly. This prevents
condensation in the area of the door
seal.
■ If the freezer compartment door
cannot be immediately re-opened
after it has been closed, wait until the
resulting low pressure has
equalised.
Switching off and
disconnecting the appliance
Switching off the appliance
■ Press the # button.
The appliance no longer cools.
Disconnecting the appliance
If you do not use the appliance for a
prolonged period:
1. Press the # button.
The appliance no longer cools.
2. Pull out the mains plug or switch off
the fuse.
3. Clean the appliance.
4. Leave the appliance open.
Setting the temperature
Recommended temperature
Refrigerator compartment
■ Keep pressing the button ( / ) until
the display indicates the required
temperature.
Cool-fresh compartment
The temperature in the cool-fresh
compartment is kept at around 0 °C.
Note: If frost forms on the food items in
the cool-fresh compartment, set a
higher temperature. ~ "Faults – what
to do?" on page 25
Freezer compartment
■ Keep pressing the button ( / ) until
the display indicates the required
temperature.
Refrigerator compartment: +4 °C
Freezer compartment: –18 °C
Operating the appliance en
13
Super cooling
Super cooling cools the refrigerator
compartment as cold as possible.
Switch on super cooling mode, e.g.:
■ before placing large quantities of
food in the compartment
■ for cooling drinks quickly
Note: When super cooling is switched
on, increased operating noises may
occur.
After 15 hours the appliance switches to
normal operation.
Switching Super cooling on/off:
■ Press the Super button.
The button is lit when Super cooling
is switched on.
Super freezing
Automatic super freezing
Automatic super freezing automatically
switches on when warm food is placed
in the freezer.
With automatic super freezing the
freezer compartment cools down to a
much lower temperature than for normal
mode.
Super freezing freezes food quickly right
through to the centre.
Note: When automatic super freezing is
switched on, the Super button lights up
and increased operating noise may
occur.
Once the automatic super freezing has
finished, the appliance automatically
switches to normal mode.
Manually cancelling automatic super
freezing:
■ Press Super button.
Manual super freezing
Manual super freezing cools the freezer
compartment as cold as possible.
Switch on super freezing mode, e.g.:
■ to freeze food solid as quickly as
possible
■ 4 ... 6 hours before freezing food
weighing 2 kg or more
■ to use the max. freezing capacity
~ "Maximum freezing capacity"
on page 21
Note: When super freezing is switched
on, increased operating noises may
occur.
After approx. 2 ^ days the appliance
switches to normal operation.
Switching Super freezing on/off:
■ Press the Super button.
The button is lit when Super freezing
is switched on.
Holiday mode
If leaving the appliance for a long
period of time, you can switch
the appliance over to the energy-saving
holiday mode.
The temperature in the refrigerator
compartment is automatically switched
to +14 °C.
Do not store any food in the refrigerator
compartment during this time.
The temperature in the freezer
compartment remains unchanged.
Switch on holiday mode:
■ Press button ) refrigerator
compartment until the display h
shows Ho.
When holiday mode is switched on,
the refrigerator compartment
temperature display no longer
indicates a temperature.
en Alarm
14
Switch off holiday mode:
■ Press button ¾ refrigerator
compartment until the display h
shows the required temperature.
M Alarm
Al a r m
Door alarm
If the appliance door is open for a while,
the door alarm switches on.
■ Close the door or press
Alarm button.
The warning signal is switched off.
Temperature alarm
If the freezer compartment becomes too
warm, the temperature alarm is
switched on.
Caution!
Bacteria may develop during the
thawing process and spoil the frozen
food
Do not refreeze thawing or thawed food.
Refreeze food only after cooking. Do
not store the frozen food for the
maximum storage period.
Note: The alarm may be actuated
without risk to the frozen food in the
following cases:
■ The appliance is switching on.
■ Large quantities of fresh food are put
in.
■ The freezer compartment door has
been open too long.
Indicating warmest temperature and
switching off warning signal:
■ Press the Alarm button.
The display briefly indicates the
warmest temperature reached in the
freezer compartment. Then the
display indicates the set temperature
again.
From this time on the warmest
temperature is recalculated and
saved.
Note: The button Alarm remains lit
until the set temperature has been
reached again.
o Home Connect
Ho me Connect
This appliance is Wi-Fi-capable and can
be remotely controlled using a mobile
device.
Note: Wi-Fi is a registered trademark of
the Wi-Fi Alliance.
In the following cases, the appliance
functions like a refrigerator without a
network connection and can still be
manually operated via the controls:
■ The appliance is not connected to a
home network.
■ Home Connect service is not
available in the country in which the
appliance is set up. For an overview
of the countries in which Home
Connect is available, see
www.home-connect.com.
Note: Please observe the safety
information in this instruction manual.
Ensure that this is also observed if you
operate the appliance via the Home
Connect app and are not at home when
doing so.
~ "Safety instructions" on page 4
Follow the instructions in the Home
Connect app as well.
Home Connect en
15
Setting up Home Connect
Notes
■ Observe the Home Connect
supplementary sheet, which is
available for download under
www.neff-home.com with the
instructions. To do so, enter the
E-number of your appliance in the
search field.
■ After switching on the appliance,
wait at least two minutes until
internal device initialisation is
complete. Only then start setting up
Home Connect.
■ To implement settings with Home
Connect, the Home Connect app
must be installed on your mobile
device.
Observe the supplied Home
Connect documents for this.
Follow the steps specified by the
app to implement the settings.
■ The Home Connect menu will close
automatically when the appliance is
not operated for a lengthy period of
time. You can find information on
how to open the Home Connect
menu at the start of the appropriate
sections.
Automatic connection with the home
network (WLAN)
If a WLAN router with WPS function is
available, the refrigerator can
automatically connect to the home
network.
1. Press the F button.
The refrigerator compartment
temperature display shows Cn.
2. Press button ( / ) refrigerator
compartment until the refrigerator
compartment temperature display
shows AC and the freezer
compartment temperature display
shows OF.
3. Press button ( / ) freezer
compartment.
The appliance is ready for the
automatic connection.
Freezer compartment temperature
display shows an animation for 2
minutes.
The appliance is ready for the
automatic connection for as long as
the animation is displayed.
4. Within those 2 minutes, activate the
WPS function on the home network
router (e.g. using the WPS/WLAN
button; observe information on this
topic in the router documentation).
If the connection is successful, On
flashes up in the freezer
compartment temperature display.
The refrigerator is ready to connect
with the app.
Note: If the freezer compartment
temperature display shows OF, no
connection could be established.
1. Check whether the refrigerator is
located within the range of the home
network (WLAN).
2. Repeat the process or establish the
connection manually.
Manual connection with the home
network (WLAN)
If the WLAN router present does not
have a WPS function, or if this is
unknown, you can manually connect the
refrigerator with the home network.
1. Press the F button.
The refrigerator compartment
temperature display shows Cn.
2. Press button ( / ) refrigerator
compartment until the refrigerator
compartment temperature display
shows SA and the freezer
compartment temperature display
shows OF.
en Home Connect
16
3. Press button ( / ) freezer
compartment.
The appliance is ready for the
manual connection.
The freezer compartment
temperature display shows an
animation.
The appliance is ready for the
manual connection for as long as
the animation is displayed.
4. The refrigerator has now set up its
own WLAN network with the network
name HomeConnect.
You can now access this network
with your mobile device.
5. Call up the WLAN settings in the
settings menu of the mobile device.
6. Connect the mobile device with the
WLAN network HomeConnect.
Password: HomeConnect
It can take up to 60 seconds to
establish the connection.
7. After successfully connecting, open
the Home Connect app on the
mobile device.
The app will search for the
refrigerator.
8. As soon as the refrigerator has been
found, enter the network name
(SSID) and the password (Key) of
your own home network (WLAN) into
the corresponding fields.
9. Confirm with the button Transmit to
domestic appliances.
– If the connection is successful,
On flashes up in the freezer
compartment temperature
display.
You can now connect the
refrigerator with the app.
– If the freezer compartment
temperature display shows OF,
no connection could be
established.
Check whether the refrigerator is
located within the range of the
home network (WLAN).
Repeat the process.
Connecting the refrigerator to the
Home Connect app
1. Press F button.
The refrigerator compartment
temperature display shows Cn.
2. Keep pressing ( / ) button
refrigerator compartment until the
refrigerator compartment
temperature display shows PA and
the freezer compartment
temperature display shows OF.
3. Press ( / ) button freezer
compartment to connect the
appliance to the app.
The freezer compartment
temperature display shows an
animation.
As soon as the refrigerator and the
app are connected, the freezer
compartment temperature display
shows On.
4. Open the app and wait until the
refrigerator is displayed.
Use Add to confirm the connection
between the app and the
refrigerator.
If the refrigerator is not automatically
displayed, click on Add appliance in
the app and follow the instructions.
As soon as your refrigerator is
displayed, add it with +.
5. Follow the instructions in the app
until the process is complete.
The refrigerator compartment
temperature display shows PA and
the freezer compartment
temperature display shows On.
The refrigerator has been connected
to the app.
If the connection fails, check whether
the mobile device is connected to
the home network (WLAN).
Then try to establish the connection
again.
If Er appears in the freezer
compartment temperature display,
reset the Home Connect settings.
Note: On resetting, all Home
Connect settings are reset.
Home Connect en
17
Verify signal strength
You should verify the signal strength if
no connection can be established.
1. Press the F button.
The refrigerator compartment
temperature display shows Cn.
2. Press button ( / ) refrigerator
compartment until the refrigerator
compartment temperature display
shows SI. In the freezer
compartment temperature display a
value appears between 0 (no signal)
and 3 (full signal).
The signal strength should be at
least 2. If the signal strength is too
weak, the connection may be
interrupted.
– Place the router and refrigerator
closer together.
– Ensure that the connection is not
interfered with by screening walls.
– Alternatively, install a repeater to
make the signal stronger.
Resetting Home Connect settings
If there is a problem when trying to
establish a connection or if you would
like to register the appliance in a
different home network (WLAN), the
Home Connect settings can be reset:
1. Press the F button.
The refrigerator compartment
temperature display shows Cn.
2. Press button ( / ) refrigerator
compartment until the refrigerator
compartment temperature display
shows rE and the freezer
compartment temperature display
shows OF.
3. Press button ( / ) freezer
compartment.
Freezer compartment temperature
display shows an animation for 15
seconds.
Then the freezer compartment
temperature display shows OF.
The Home Connect settings have
been reset.
Installing updates for the
Home Connect software
The refrigerator checks at regular
intervals whether updates are available
for the Home Connect software.
If an update is available, the refrigerator
compartment temperature display
shows UP.
Pressing any button will reset the
display to the set temperature.
Installing the update:
1. Press the F button.
The refrigerator compartment
temperature display shows Cn.
2. Press button ( / ) refrigerator
compartment until the refrigerator
compartment temperature display
shows UP and the freezer
compartment temperature display
shows OF.
3. Press button ( / ) freezer
compartment.
The freezer compartment
temperature display shows an
animation.
The update will be installed.
During the installation, all buttons are
locked.
– If the installation was successfully
completed, the freezer
compartment temperature display
will show On.
– If the installation was not
successfully completed, the
freezer compartment temperature
display will show Er.
Start the update again at a later
time.
Inform the Customer Service if
the installation has still not been
successfully completed after
several attempts.
en Refrigerator compartment
18
Information on data protection
The first time your Home Connect
appliance is registered on the WLAN
network connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
■ Security certificate of the Wi-Fi
communication module (to ensure a
secure IT connection).
■ The current software and hardware
version of your domestic appliance.
■ Status of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Note: Be aware that the Home Connect
functions can only be utilised with the
Home Connect app. Information on data
protection can be called up in the Home
Connect app.
Declaration of conformity
Constructa Neff Vertriebs-GmbH hereby
declares that the appliance with
wireless functionality meets the
essential requirements and the other
relevant provisions of the Directive
2014/53/EU.
A detailed RED Declaration of
Conformity can be found online
at www.neff-home.com among the
additional documents on the product
page for your appliance.
2.4 GHz band: 100 mW max.
5 GHz band: 100 mW max.
U Refrigerator
compartment
Ref r i ger at or compar t ment
The refrigerator compartment is
suitable for storing dairy products, eggs,
cooked meals, pastries, preserves once
opened and hard cheese.
The temperature can be set from
+3 °C ... +8 °C.
The refrigerator compartment can also
be used to store highly perishable foods
in the short to medium term. The lower
the selected temperature, the slower the
enzymatic and chemical processes and
deterioration by microorganisms. A
temperature of +4 °C or lower ensures
optimum freshness and safety of the
stored foods.
y
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz WLAN: for indoor use only
Cool-fresh compartment en
19
Note when storing food
■ Store fresh, undamaged food.
The quality and freshness will then
be retained for longer.
■ In the case of ready products and
bottled goods do not exceed the
minimum sell-by date or use-by-date
indicated by the manufacturer.
■ To retain aroma, colour
and freshness, pack or cover food
well before placing it in the
appliance.
This avoids transference of flavours
and discolouration of the plastic
parts.
■ Leave warm food and drinks to cool
down before placing them in the
refrigerator compartment.
Note the chill zones
in the refrigerator
compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is on the partition and
in the storage area for large bottles.
Warmest zone
The warmest zone is at the very top of
the door.
Notes
■ Store e.g. hard cheese and butter in
the warmest zone. Cheese can then
continue to release its aroma and
the butter will still be easy to spread.
■ Store perishable food such as fish,
sausages and meat in the cool-fresh
compartment. ~ "Cool-fresh
compartment" on page 19
T Cool-fresh
compartment
Cool - f r es h compar t ment
The temperature in the cool-fresh
compartment is kept at around 0 °C.
The low temperature and the optimum
moisture provide ideal storage
conditions for fresh food.
With cool-fresh storage, you can keep
fresh foodstuffs fresh for up to three
times longer than in the refrigerator
compartment – for even longer
freshness, nutrient retention and better
flavour.
Vegetable container
~ Fig. +
The vegetable container is the best
storage location for fresh fruit and
vegetables.You can adjust the humidity
in the vegetable container via the
humidity controller of the division plate
and a special seal.
The humidity in the vegetable container
can be set according to the type and
amount of products to be stored:
■ Mainly fruit as well as for a large
load – set lower air humidity
■ Mainly vegetables as well as for a
mixed or small load – set higher air
humidity
Notes
■ Fruit sensitive to cold (e.g.
pineapple, banana, papaya and
citrus fruit) and vegetables sensitive
to cold (e.g. aubergines, cucumbers,
courgettes, peppers, tomatoes and
potatoes) should be stored outside
the appliance at temperatures of
approx. +8 °C ... +12 °C for
optimum preservation of quality and
flavour.
en Freezer compartment
20
■ Condensation may form in the
vegetable container depending on
the food and quantity stored.
Remove condensation with a dry
cloth and adjust the humidity in the
vegetable container with the humidity
controller.
Cool-fresh container
~ Fig. !/)B
The storage climate in the cool-fresh
container offers ideal conditions for the
storage of fish, meat and sausage.
Storage times at 0 °C
The storage times are dependent on the
original quality.
W Freezer compartment
Fr eezer compar t men t
The freezer compartment is suitable for:
■ storing frozen food
■ making ice cubes
■ freezing food
The temperature can be set from
–16 °C ... –24 °C.
The freezer compartment can be used
to store perishable foods long-term
almost without any noticeable reduction
in quality, as the low temperatures
considerably slow down or stop
deterioration. Appearance, flavour and
all valuable ingredients are largely
retained.
Long-term storage of food should be at
–18 °C or lower.
The time between putting fresh food in
the freezer compartment and it freezing
solid depends on the following factors:
■ set temperature
■ type of food
■ amount of food in the freezer
compartment
■ quantity and type of storage
Freezing small amounts of
food
Freezing food:
■ in the freezer tray positioned at the
rear on the large freezer container or
in the flat freezer container
~ "Getting to know your appliance"
on page 10
■ starting from the outer right
■ over a wide area
Food will freeze most quickly this way.
Fresh fish, seafood: up to 3 days
Poultry, meat (boiled/fried): up to 5 days
Beef, pork, lamb, sausage
products (cold meat):
up to 7 days
Smoked fish, broccoli: up to 14 days
Salad greens, fennel, apri-
cots, plums:
up to 21 days
Soft cheese, yoghurt, quark,
buttermilk, cauliflower:
up to 30 days
Freezer compartment en
21
Maximum freezing capacity
The maximum freezing capacity
indicates the quantity of food that can
be frozen solid within 24 hours.
Information about the maximum freezing
capacity can be found on the rating
plate.
~ "Getting to know your appliance"
on page 10
To use the maximum freezing capacity,
switch on Super freezing 24 hours
before placing the fresh food in the
freezer compartment.
~ "Super freezing" on page 13
Prerequisites for max. freezing
capacity
1. Approx. 24 hours before inserting
fresh produce: switch on super
freezing.
~ "Manual super freezing"
on page 13
2. Take the container out of the freezer
compartment and stack the food
directly on the shelves and on the
floor of the freezer compartment.
3. First fill the upper compartment with
food. This is where the food will
freeze most quickly.
4. If the top compartment is
inadequate, store the remaining
quantity in the compartment
underneath starting at the front right
side.
5. Freeze fresh food as close as
possible to the side panels.
Fully utilising the freezer
volume
To place the maximum quantity of
frozen food in the freezer compartment:
■ remove all fittings.
■ Store food directly on the shelves
and on the floor of the freezer
compartment.
Purchasing frozen food
■ Check the packaging is not
damaged.
■ Check there is a sell-by date.
■ The temperature in the supermarket
freezer must be -18 °C or lower.
■ Do not interrupt the freezing chain. If
possible, transport frozen food in a
cool bag and place in the freezer
compartment quickly.
Note when loading products
■ Freeze large quantities of food in the
top compartment.
This is where the food will freeze
especially quickly and gently.
■ Distribute food in the compartments
or frozen food containers.
■ Do not bring food which is to be
frozen into contact with frozen food.
If required, restack frozen food in the
frozen food containers.
■ Important for unrestricted air
circulation in the appliance:
push in frozen food container all the
way.
Freezing fresh food
Freeze only fresh and undamaged food.
Food which is boiled, fried or baked is
more suitable for freezing than food
which is raw.
Before freezing food, make preparations
appropriate to the food in order to retain
the best possible nutritional value,
flavour and colour:
■ Vegetables: wash, chop, blanch.
■ Fruit: wash, pit and perhaps peel,
possibly add sugar or ascorbic acid
solution.
Information on how to do this can be
found in the relevant literature.
en Freezer compartment
22
Suitable for freezing
■ Baked goods
■ Fish and seafood
■ Meat
■ Poultry and game
■ Vegetables, fruit and herbs
■ Eggs without shells
■ Dairy products, e.g. cheese, butter
and quark
■ Ready meals and leftovers, e.g.
soups, stews, cooked meat and fish,
potato dishes, soufflés and desserts
Not suitable for freezing
■ Types of vegetables which are
usually eaten raw, e.g. lettuce or
radishes
■ Unpeeled or hard boiled eggs
■ Grapes
■ Whole apples, pears and peaches
■ Yoghurt, soured milk, sour cream,
creme fraiche and mayonnaise
Packing frozen food
The correct type of packaging and
material selection are decisive factors in
the retention of the product quality and
prevent the development of freezer
burn.
1. Place food in packaging.
2. Remove air.
3. Pack food airtight to prevent it from
losing flavour and drying out.
4. Label packaging with contents and
date of freezing.
Suitable packaging:
■ Plastic film
■ Tubular film made of polyethylene
(PE)
■ Aluminium foil
■ Freezer containers
Suitable locks:
■ Rubber bands
■ Plastic clips
■ Cold-resistant adhesive tape
Not suitable packaging:
■ Wrapping paper
■ Greaseproof paper
■ Cellophane
■ Refuse bags and used shopping
bags
Shelf life of frozen food at –18 °C
Freezer calendar
The imprinted freezer calendar indicates
the maximum storage duration in
months at a constant temperature of –
18 °C.
Thawing frozen food
The thawing method must be adjusted
to the food and application in order to
retain the best possible product quality.
Thawing methods:
■ in the refrigerator compartment
(especially suitable for animal-based
foods such as fish, meat, cheese,
quark)
■ at room temperature (bread)
■ in the microwave (food for
immediate consumption or
immediate preparation)
■ in the oven/cooker (food for
immediate consumption or
immediate preparation)
Caution!
Do not refreeze thawing or thawed food.
You can only refreeze the food when it
has been used for a ready-to-eat meal
(boiled or fried).
The frozen food can no longer be stored
for the maximum duration.
Fish, sausage, ready meals
and cakes and pastries:
up to 6 months
Meat, poultry: up to 8 months
Fruit, vegetables: up to 12 months
Defrosting en
23
= Defrosting
Def r os t i ng
Refrigerator compartment
The defrost process is performed
automatically.
Freezer compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains free of ice. Defrosting is no
longer required.
D Cleaning
Cl e a n i n g
Caution!
Avoid damaging the appliance and the
fittings.
■ Do not use abrasive, chloride or
acidic cleaning agents or solvents.
■ Do not use scouring or abrasive
sponges.
The metallic surfaces may corrode.
■ Never clean the shelves
or containers in the dishwasher.
The parts may become deformed.
Proceed as follows:
1. Switch off the appliance.
2. Pull out the mains plug or switch off
the fuse.
3. Take out the food and store in a cool
location.
If present: place ice pack
on the food.
4. If present: wait until the layer of frost
has thawed.
5. Clean the appliance with a soft cloth,
lukewarm water and a little
pH-neutral washing-up liquid.
Caution!
The rinsing water must not run into
the light or through the drainage
hole into the evaporation area.
6. Wipe door seal with clear water and
dry thoroughly with a cloth.
7. Reconnect and switch on appliance
and put in food.
Cleaning the equipment
To clean, take the variable parts out of
the appliance.
~ "Interior fittings" on page 11
Partition and vegetable container
cover
Taking out the partition
~ Fig. ,
■ Remove glass plate, press levers on
the underside on both sides, pull
partition forwards, lift and swivel out
to the side.
Taking out the vegetable container
cover
■ Lift cover, pull forwards and swivel
out to the side.
Inserting vegetable container cover
and partition
~ Fig. .
1. Insert vegetable container cover.
2. Insert partition.
3. Insert glass plate.
en Odours
24
Telescopic rails
~ Fig. -
Removing telescopic rails
1. Pull out telescopic rail.
2. Push lock in the direction of the
arrow.
3. Detach telescopic rail from the rear
pin.
4. Push telescopic rail together, push
backwards above the rear pin and
disengage.
Installing telescopic rails
1. Place the extended telescopic rail on
the front pin.
2. Pull the telescopic rail forwards
slightly until it engages.
3. Insert telescopic rail on the rear pin.
4. Push lock backwards.
l Odours
Odour s
If you experience unpleasant odours:
1. Switch off the appliance with
the On/Off button #.
2. Take all food out of the appliance.
3. Clean the inside.~ "Cleaning"
on page 23
4. Clean all packages.
5. Seal strong smelling food in order
to avoid odours from forming.
6. Switch the appliance on again.
7. Store food in the appliance.
8. Check whether the formation of
odours is still occurring after
24 hours.
9 Lighting
Li ght i ng
Your appliance features a
maintenance-free LED light.
Only customer service or authorised
technicians may repair the light.
> Noises
No i s e
Normal noises
Note: When automatic or manual super
freezing is switched on, increased
operating noises may occur.
Droning: A motor is running, e.g.
refrigerating unit, fan.
Bubbling, buzzing or gurgling:
Refrigerant is flowing through the tubes.
Clicking: Motor, switches or solenoid
valves are switching on and off.
Cracking: Automatic thawing
successful.
Preventing noises
Appliance is not level: Align appliance
using a spirit level. If required, place a
little packing underneath.
Containers, shelves or storage
compartments wobble or stick: Check
the removable fittings and re-insert if
required.
Bottles or receptacles are touching
each other: Move bottles or receptacles
away from each other.
Faults – what to do? en
25
3 Faults – what to do?
Fau l t s – wh a t to do?
Before you call customer service, use this table to check whether you can rectify the
fault yourself.
Temperature differs greatly from the set value.
Switch off appliance for 5 minutes.
~ "Switching off and disconnecting the appliance"
on page 12
If the temperature is too warm, check temperature
again after a couple of hours.
If the temperature is too cold, check temperature
again on the following day.
Displays do not illuminate.
The mains plug has not been inserted properly. Connect the mains plug.
The fuse has tripped. Check the fuses.
The power has failed. Check whether the power is on.
Display shows E....
Electronics have detected a fault. Call Customer Service.
~ "Customer service" on page 27
A warning signal sounds and the Alarm button is lit.
Press the Alarm button. Alarm is switched off.
Appliance door is open. Close the appliance door.
Ventilation openings have been covered. Clear ventilation openings.
Large quantities of fresh food were placed in the
appliance.
Do not exceed max. freezing capacity.
Display flashes, warning signal sounds and button Alarm is lit.
Press the Alarm button. Alarm is switched off.
Appliance door is open. Close the appliance door.
Ventilation openings have been covered. Clear ventilation openings.
Large quantities of fresh food were placed in the
appliance.
Do not exceed max. freezing capacity.
en Faults – what to do?
26
--------
Display flashes.
The temperature in the freezer compartment was
too warm.
When button Alarm has been pressed, the warmest
temperature reached in the freezer compartment is
displayed for 5 seconds. Press the Alarm button.
The display stops flashing.
Appliance is not cooling, display and lighting are lit.
Showroom mode switched on. Start the appliance self-test.
~ "Appliance self-test" on page 27
When the programme has ended, the appliance
switches over to normal operation.
Automatic super freezing does not switch on.
The appliance decides independently whether auto-
matic super freezing is required and switches it on or
off automatically.
It is too warm or too cold in the cool-fresh compartment.
The standard setting has been set too high or low
(e.g. frost in the cool-fresh compartment).
You can set the temperature in the cool-fresh com-
partment to be 3 settings warmer or colder. If the
temperature in the refrigerator compartment is set
to setting 0, the cool-fresh compartment has a tem-
perature of around 0 °C.
1. Press and hold the refrigerator
compartment Super button until the display
temperature refrigerator compartment flashes.
2. Press ( / ) button to change the setting.
Setting –3 corresponds to the coldest setting.
Setting +3 corresponds to the warmest setting.
The selected setting is saved after one minute.
Customer service en
27
4 Customer service
Cu s t o mer ser v i c e
If you are unable to rectify the fault,
please contact our customer service.
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
The contact information for your nearest
customer service can be found here or
on the enclosed customer service list.
When calling, please state the product
number (E-Nr.) and the production
number (FD) which can be found on the
rating plate.
~ "Getting to know your appliance"
on page 10
Trust the expertise of the
manufacturer. You can therefore be
sure that the repair is carried out by
trained service technicians who carry
original spare parts for your domestic
appliances.
Appliance self-test
Your appliance features a self-test
programme which displays the fault
which your customer service can rectify.
1. Switch off the appliance and wait
5 minutes.
2. Switch on the appliance.
3. Within the first 10 seconds, press
and hold the freezer compartment
Super button for 3 ... 5 seconds until
an audible signal sounds.
The self-test programme starts.
While the self-test is running, a long
audible signal sounds in the
meantime.
■ If 2 audible signals sound after the
end of the self-test and the set
temperature is displayed, your
appliance is OK.
■ If, at the end of the self-test, 5
audible signals sound and the
freezer compartment Super button
flashes for 10 seconds, inform
customer service.
When the programme has ended,
the appliance switches over to normal
operation.
Repair order and advice on
faults
Contact information for all countries can
be found on the enclosed customer
service list.
--------
Guarantee
Detailed information on the warranty
period and warranty conditions in your
country are available from your
customer service, your dealer and on
our website.
GB 0344 892 8989 Calls charged at local or
mobile rate.
IE 01450 2655 0.03 € per minute at
peak. Off peak 0.0088 €
per minute.
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