Loading ...
Loading ...
Loading ...
12
Troubleshooting
All program buttons are flashing.
The motor is not rotating and is experiencing a locked rotor
condition. Turn power switch to OFF ( ) and remove blender jar.
Turn power switch to ON (I), run blender without jar in place on
HI for 30 seconds to 1 minute, and resume normal operation.
NOTE: Buttons start flashing 2–3 seconds after a problem has
occurred.
Blender fails to start and program lights are not illuminated.
Make sure main power ON(I)/OFF( ) switch is in the ON (I)
position.
Check to see if unit is securely plugged into an electrical outlet of
proper voltage and frequency.
Check to see if fuse for electrical outlet has blown or if a circuit
breaker has tripped.
Ingredients will not mix properly.
Check to see if enough liquid has been added to ingredients.
Mixture should be fluid and free-running at all times.
Solid pieces are too large.
Container is too full. Do not fill past highest (6.5 cups/1.5 L)
graduation marking.
Cutting blade assembly blades are not sharp or are damaged.
Inspect container and cutting blade assembly daily.
Select speed to create a fluid blend.
Blender smells like it is burning.
Turn off blender and allow unit to cool.
Although motors are tested during the manufacturing process,
heavy use may cause curing of motor windings. The smell may
quickly dissipate after a few heavy uses.
If smell continues after additional heavy uses, call our customer
care center.
There is grease around bottom of blender jar or on counter top.
Monitor problem and source. This may indicate an issue with jar
bearings.
Call our customer care center if condition persists.
Loading ...
Loading ...
Loading ...