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13
WASHING THE BRUSH BARS
Your machine has two washable brush bars, check and wash these regularly
according to the following instructions to maintain performance.
• Ensure the machine is disconnected from the charger before removing the brush
bar. Be careful not to pull the 'ON' trigger.
TO REMOVE, WASH AND REPLACE BRUSH BARS:
• Please refer to the ‘Washing the brush bars’ illustrations alongside the
instructions below.
• Turn the cleaner head upside down so the underside of the cleaner head is facing
you. Use a coin to turn the fastener one quarter counterclockwise until it clicks into
the unlocked position.
• Rotate the end cap to the open position. Gently slide the large brush bar away from
the cleaner head.
• Remove the end cap from the large brush bar. Do not wash the end cap.
• Lift out the small brush bar from the octagonal end and pull away from the
cleaner head.
• Hold the brush bars under running water and gently rub to remove any lint or dirt.
• Stand both brush bars upright. Ensure the large brush bar is stood upright as
shown. Leave to dry completely for a minimum of 24 hours.
• Before replacing, check that the brush bars are completely dry. Refit the small brush
bar before the large one. Insert the round end of the small brush bar into place.
Push down the octagonal end until it clicks into place.
• Reattach the end cap to the brush bar.
• Slide the large brush bar back onto the cleaner head, around the motor. The end
cap should be in the open position as shown. Once in place, rotate the end cap
back into the closed position.
• Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is
fully turned and the brush bars are secure.
WASHING THE FILTER UNIT
Check and wash the filter unit, according to the instructions, to
maintain performance.
• Remove the filter unit by twisting counterclockwise to the open position. Gently pull
away from the machine.
• Wash the inside of the filter unit first; hold it upright under the cold water tap and
agitate using a rotating motion.
• Wash the outside of the filter unit; fill the unit with cold water, place your hand over
the open end and shake gently.
• Repeat washing the inside and outside of the filter unit until the water runs clear.
• Gently tap the filter unit to remove any excess water and leave to dry with the filter
end down.
• Leave the filter unit to dry completely for a minimum of 24 hours.
• Check that the filter unit is completely dry.
• To refit, return the filter unit to the open position and twist clockwise until it clicks
into place.
The filter unit may require more frequent washing if vacuuming fine dust or using
mainly maximum suction.
Do not put the filter unit in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
• This machine is fitted with an automatic cut-out.
• If any part becomes blocked the machine may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession) and the blockage indicator LED will illuminate.
• Leave to cool down before looking for blockages.
• Ensure the machine is disconnected from the charger before looking for blockages.
Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using. Clearing blockages is not covered by your
warranty.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is a
blockage. Please follow the instructions below to locate the blockage:
• Ensure the machine is disconnected from the charger before looking for blockages.
Be careful not to pull the “ON” trigger.
• Do not operate while checking for blockages as doing so could result in
personal injury.
• Leave to cool down before looking for blockages.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the machine, remove the clear
bin following the instructions in the cleaning the clear bin section and remove
the blockage.
• If you cannot clear an obstruction you may need to remove the brush bars, please
follow the instructions below:
– To remove the soft roller cleaner head brush bars, please refer to the 'Washing
the soft roller cleaner head brush bars' section. Remove the obstruction and
replace the brush bars as shown in the ‘Washing the soft roller cleaner head
brush bars’ section. Ensure that the fastener is fully turned and the base plate
and brush bars are secure before operating the machine.
– To remove the brush bar from the mini motorised tool/torque drive cleaner
head, use a coin to unlock the fastener and slide the brush bar out of the cleaner
head. Remove the obstruction. Replace the brush bar and secure it by tightening
the fastener. Ensure it is fixed firmly before operating the appliance.
• This machine has carbon fiber brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
CHARGING AND STOR AGE
• This machine will switch “OFF” if the battery temperature is below 37.4°F (3°C). This
is designed to protect the motor and battery. Do not charge the machine and then
move it to an area with a temperature below 37.4°F (3°C) for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
• Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
• If the battery needs replacing please contact the Dyson Helpline.
• Use only Dyson chargers for charging this Dyson machine.
• The battery is a sealed unit and under normal circumstances poses no safety
concerns. Liquid ejected from the battery may cause irritation or burns. In the
unlikely event that liquid leaks from the battery do not touch the liquid and observe
the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F (60°C), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
ONLINE SUPPORT
• For online help, general tips, videos and useful information about Dyson.
www.dyson.com/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE.
After registering your 2year warranty, your Dyson machine will be covered for
parts and labor (excluding filters) for 2years from the date of purchase, subject
to the terms of the warranty. If you have any questions regarding your Dyson
machine, visit www.dyson.com for online help, general tips and useful information
about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where/when you bought the machine.
If your Dyson machine needs a repair, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a covered
repair, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline on 1-855-533-1098.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an insurance loss,
and enable us to contact you if necessary.
2 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHAT IS COVERED
Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labor and
parts necessary to ensure your machine is in proper operating condition during
the warranty period. The replacement of any part of your machine under warranty
will not extend the period of warranty. Any parts which are returned to Dyson will
become the property of Dyson. Please call the Dyson Helpline at 1-855-533-1098
for more information.
For refurbished machines, length of warranty may differ, please see warranty letter
included with machine for warranty terms.
This limited warranty is subject to the following terms:
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