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20
BEFORE YOU CALL
The number in the setting
indicator is flashing.
Incorrect cookware used. See “Using Proper Cookware” on page 9.
Cookware is the wrong size or incorrectly positioned in the cooking zone. See “Pan
Sensing” on page 10.
The letter E appears in a setting
indicator
An error has occurred. This may happen because cookware has boiled dry. Remove
cookware and turn off the cooktop. After 30 seconds, turn on the cooktop. If the
cookware was the problem, E will no longer display.
An error may occur because of water, oil, or food on the controls. Clean the control
panel.
Disconnect the power to the cooktop for a minute, then reconnect it. If the error still
occurs, call an authorized dealer or service technician.
The letter L appears in the setting
indicators.
The cooktop is locked. See “Lock or Unlock the Cooktop” on page 15.
The cooktop deactivates
A signal sounds when the
cooktop is not operating
There is an object on the controls. Remove the object. See “Key-Stuck Function” on
page 16.
The Hot Cooktop warning did not
come on
The cooktop did not get hot enough to activate the warning.
If the cooktop was running long enough for the surface to get hot, call an authorized
dealer or service technician.
The control area becomes hot The cookware is too large or too close to the controls. Put large cookware on a rear
zone if possible.
A dash (-) shows in the setting
indicator
Turn the cooktop off, then turn it back on.
Problem Cause / Solution
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