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18 49-60615-4
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING
PROPERLY
• Package or bottle may be holding door open.
• Check the door gasket; it may be out of position
• Refrigerator is not level. See Installation Instructions.
• Hinge springs deactived. See Installation Instructions.
REFRIGERATOR TOO WARM • Temperature control not set cold enough. See Temperature Control.
• Hot weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
ACTUAL TEMPERATURE
NOT EQUAL TO SET
TEMPERATURE
• Refrigerator just plugged in. Allow 24 hours for system to stabilize.
• Door open for too long. Allow 24 hours for system to stabilize.
• Warm food added to refrigerator. Allow 24 hours for system to stabilize.
• Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE CRYSTALS
ON FROZEN FOOD
(Frost within package is
normal)
• Drawer left open or package holding door open.
• Too frequent or too long door openings.
• Drawer may have been left open.
• Ice cubes or some other object may be stuck behind the drawer.
SLOW ICE CUBE FREEZING • Drawer may have been left open.
• Turn temperature control to a colder setting.
• Package may be holding drawer open.
ICE CUBES HAVE ODOR/
TASTE
• Old cubes need to be discarded.
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste to ice cubes.
• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Change the water filter.
AUTOMATIC ICEMAKER
DOES NOT WORK
• Icemaker is turned off.
• Water supply turned off or not connected.
• Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off too soon.
Level cubes by hand.
• Ice bin is not in position.
• Clogged water filter.
• Reverse osmosis system installed.
MOISTURE FORMS ON
OUTSIDE OF REFRIGERATOR
• Not unusual during periods of high humidity. Wipe surface dry.
• Turn on the External Moisture Control feature.
MOISTURE COLLECTS INSIDE • Too frequent or too long door openings.
• In humid weather, air carries moisture into refrigerator when doors are
opened.
• Lower drawer switched from (freezer) to chill or wine.
REFRIGERATOR HAS ODOR • Foods with strong odors should be tightly covered.
• Check for spoiled food.
INTERIOR LIGHTS DO NOT
WORK
• No power at outlet.
• LEDs need replacing. See Consumer Service Section.
DOOR DIFFICULT TO
REOPEN IMMEDIATELY
AFTER CLOSING
• Tight door seal is due to pressure equalizing within the refrigerator. After
closing the door, wait 5–30 seconds to reopen.
The Problem Solver
30” Bottom-Freezer
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