User Manual Bosch SHP865WD5N 500 Series 24" Pocket Handle Dishwasher

Bosch SHP865WD5N 500 Series 24" Pocket Handle Dishwasher - Use Manual - Use Guide PDF.
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  • Owner's manual - (English, French)



User Manual Dishwasher

Getting Started

Appliance overview

The numbers stated below refer to the overview images on the previous page of this manual.

Operating pane

1 On/Off button
2 Wash cycles
3 Digital display
4 Delay start button
5 Wash cycle options
6 Start button

Dishwasher interior components

20 Interior light *
21 Third rack
22 Upper rack
23 Upper spray arm
24 Detergent tab tray
25 Vent hole

See other models: SGE53X55UC SHEM3AY56N SHEM63W52N SPE53U56UC SHEM3AY55N
26 Lower spray arm
27 Dispenser for special salt*
28 Filters
29 Silverware basket
30 Lower rack
31 Rinse aid dispenser
32 Detergent dispenser
33 Lock for detergent dispenser
34 Rating plate

* optional feature which may or may not be included with your dishwasher.

Display indicators

Menu overview

The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.

Use the function keys A , B and C to change the settings.

Rinse Aid

To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.

Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator on the display 3. If this indicator lights up, you need to refill the rinse aid dispenser 31 by following the directions below.

Adding rinse aid

NOTICE

To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 31. Wipe up any spills with a damp cloth.

1. Open the rinse aid dispenser 31 by pressing on the latch of the lid and pull it open.

2. Add liquid rinse aid to the dispenser 31 until it is full. Do not overfill. Avoid spilling into air vent hole.

3. Close the lid. Lid must be fully closed until it clicks in order to seal.

4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.

The indicator light will go out a few moments after the dishwasher door is shut

Setting the amount of rinse aid used

The amount of rinse aid dispensed can be set from to The factory setting is

You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

  1. Press the On/Off button 1
  2. Hold down the function key A and press the Start button 6 until the display 3 indicates ( x can be any number). Release both buttons.
  3. Press the function key A until the display 3 shows
  4. Press the function key C to select the desired setting.
  5. Press the Start button 6 to save the setting.

Turning off rinse aid indicator

Proceed as described in the section"Setting the amount of rinse aid used” and set value to . The rinse aid indicator is now turned off

Loading the Dishwasher

Dishware material

Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.

Recommended

Aluminum:

  • Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad.

China, Crystal, Stoneware

  • Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle.

Glass

  • Make sure to use dishwasher-safe glass. Milk glass may discolor or become yellow.

Non-stick Coatings

  • Apply a light coating of vegetable oil to non-stick surfaces after drying.

Plastics

  • Make sure the plasticware is dishwasher-safe.

Stainless Steel, Sterling Silver and Silver Plates

  • Load these so they do not come in contact with other metals, stainless steel dishwasher tub walls or the inner door.

Not Recommended

Acrylic

  • Crazing or small cracks throughout the acrylic, may occur.

Adhesive Joined Pieces

  • Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen.

Bone-Handled Utensils

  • Handles may separate.

Iron Iron will rust.

  • Hand wash and dry immediately.

Non-Dishware Items

  • Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware.

Pewter, Brass, Bronze

  • These items will tarnish. Hand wash and dry immediately.

Tin

  • Tin will stain. Hand wash and dry immediately.

Wood

  • Wooden bowls, wooden utensils and utensils with wooden handles can crack, warp and lose their finish

Loading the racks

For best dishwashing results, observe the following when loading the dishwasher:

  • Do not pre-wash items with loosely attached food soil.
  • Remove all food particles, bones, toothpicks and excessive grease.
  • Pre-treat items having burned-on, baked-on or starchy soils.
  • Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms.
  • Avoid nesting and contact points between dishes.
  • Separate items of dissimilar metals. Use care to not block movement of the spray arms.
  • Only wash household dishware and kitchenware rated as dishwasher-safe. Refer to the Dishware Materials section for more information about dishware suitability.

Loading the upper rack

Ensure items do not protrude through the bottom of the racks and block the spray arms.

Note: When pushing the upper rack 30 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 25 connects to the water supply at the back of the tub. Do not push racks in using the door.

Loading the lower rack

Place large items in the lower rack 30. Load pots, pans and bowls upside down. Do not block the vent hole 25 with tall baking sheets.

Load these items on the right side of the dishwasher.

Recommended loading pattern

For daily, regular or typical use place setting

12 place setting

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.

Additional loading pattern place setting

10 place setting

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.

Loading the silverware basket

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.

WARNING
RISK OF INJURY!

The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.

The Double Flex silverware basket

This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 30, greatly increasing the lower rack’s loading versatility. The basket snaps together either side by side or back to back.

To split the Double Flex silverware basket:

Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

This dishwasher is equipped with a silverware drawer that should accommodate most silverware loading needs. However, if you are washing while the silverware drawer has been removed, or with excess silverware, a silverware basket is also included.

When loading the silverware basket you should avoid excessive contact points and nesting of similar items allowing two spons to rest inside one another).

A good way to avoid excessive contact points is to load the silverware basket with the lids closed, inserting each piece of silverware into one of the individual slots as shown.

Unloading the dishwasher

When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 30 first. Next, unload the silverware basket 29 followed by the upper rack 22, and then the third rack (if equipped).

Note: Dishes are more likely to chip when unloading before cooling.

Adjusting the height of the rack

If required, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.

Arrange large plates up to a diameter of 13.4 in (34 cm) in the lower basket 30 as illustrated.

RackMatic®

The height of the upper rack 12 can be adjusted in 3 steps to create more space.

  1. Pull the upper rack out of the dishwasher until it stops.
  2. To lower the rack, push the RackMatic® lever inward.
  3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.

Note: Check spray arm for clearance after adjustment.

Rack accessories

Flip tines

The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack.

Lower rack flip tines: To fold down, pull flip tine gently forward and release it from the notch. Push the flip tine downward. To fold up, push flip tines into an upright position until the holder engages in the notch.

Upper rack flip tines: To fold down, push flip tines downward with gentle pressure. To fold up, push flip tines into an upright position until the holder engages in the notch.

Third rack

The third rack 21 horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

You can fold down the side shelves to provide more room for taller items of silverware. The front rows of prongs can be folded down to provide room for wider handles

Cup shelves

The cup shelves and the space underneath them can be used for small cups or for larger serving utensils.

Removing/Installing third rack

Removing third rack 21

  1. Pull out third rack all the way (1).
  2. Lift upper rollers over the stopper hooks of both rails (2).
  3. Pull third rack out forward and upward so the the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).

Installing third rack 21

  1. Pull out third rack rails all the way (1).
  2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).
  3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).
  4. Push in third rack (4).

Removing/Installing upper rack with Rackmatic®

Removing upper rack 22

  1. Pull out upper rack all the way (1).
  2. Lift front rollers over the stopper hook of the rail (2).
  3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).

Installing upper rack 22

  1. Pull out upper rack rails all the way (1).
  2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).
  3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).
  4. Push in upper rack (4).

Detergent

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.

NOTICE

To avoid damage to dishwasher or dishware:

  • Do not use hand dishwashing products in your dishwasher.
  • Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china.

This dishwasher uses less water than most, therefore, less detergent is required. With soft water, tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). tablespoons (45 ml) of detergent will completely fill the detergent dispenser.

Note: If you do not know the hardness of your water supply, use ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.

Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table

Adding detergent

1. If the detergent dispenser 32 is still closed, push the button 33 to open it.

Note: Make sure the detergent dispenser is dry and clear of detergent residue.

2. Pour detergent into the dry detergent dispenser 32 only. Add detergent. Do not overfill the detergent dispenser.

When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.

Note: Do not place detergent tabs or utensils in the detergent tab tray 24. Place tabs or other detergent forms directly in the detergent dispenser 32.

Dosage: see manufacturer’s instructions on the packaging.

3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.

The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 24 where it dissolves during the cycle.

Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Dishwasher Cycles

Dishwasher Cycle Options

Delay

Allows you to delay the start time of your dishwasher up to 24 hours.

Half Load

Can reduce water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity.

Sanitize

Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status.

This additional option is ideal for cleaning items such as chopping boards and baby bottles.

Using the Sanitize option may also improve drying. The cycle time and energy usage may be increased.

Extra Dry

Used in combination with a wash cycle (except Rinse), the Extra Dry option raises the temperature and extends the drying time to further enhance drying results and provide a brilliant shine. The energy usage may be increased.

Wash Cycle Information

To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F(49°C), your dishwasher’s cycle times may be impacted.

Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.

Operating the Dishwasher

Protection against unintentional operation

Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).

After setting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.

This function will be activated when:

  • pressing Start to begin a wash cycle
  • setting Delay time and pressing
  • Start opening the door while Delay time is active
  • opening the door during a wash cycle.

Note: This function cannot be deactivated.

AquaSensor

The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.

The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.

Switching the appliance on

  1. Turn the water supply on fully.
  2. Press the On/Off button 1 The AUTO wash cycle has been preset as a default whenever the appliance starts. This wash cycle remains selected if no other wash cycle button 2 is pressed. Select any desired option.
  3. Press Start button 6 .Wash cycle sequence starts.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button 6 again.

Time display

When a wash cycle is selected the remaining wash cycle time is shown on the display 3.

The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).

Delay start

You can delay the start of the cycle in one hour increments up to 24 hours.

To set Delay start:

  1. Press On/Off button 1 Select a cycle.
  2. Press Delay button 5 until the displayed time corresponds with your requirements.
  3. Press Start button 6 to activate Delay start.

To cancel Delay start:

  1. Press Delay button until is indicated on the digital display 3.
  2. Press Start button 6 to save setting.

Wash cycle end

The wash cycle has ended when the display 3 reads

Auto power off

This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is

If the signal tone has been set, the wash cylce end is also indicated by a buzzer.

To change the signal volume:

  1. Open the door.
  2. Press the On/Off button 1.
  3. Hold down function key A and press Start button 6 until the display 8 indicates (x can be any number). Release both buttons.
  4. Press function key A until the display shows .
  5. Press function key C. Each time the button is pressed the set value increases by one level; when it reaches the value , the display jumps back to (off).
  6. Press Start button 6 to save the setting.

Auto power off

This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is

This setting can be adjusted from to

To change the setting:

  1. Press the On/Off button 1.
  2. Hold down the function key A and press the Start button 6 until the display 3 indicates x (x can be any number).
  3. Release both buttons.
  4. Press the function key A until the display 8 indicates
  5. Press the function key 3 until the display corresponds with your requirements.
  6. Press the Start button 6.

Switching off the appliance

Short time after the end of the wash cycle:

  1. Open the door.
  2. Switch off On/Off button 1.
  3. Turn off water supply.
  4. Remove the utensils when they have cooled down.

WARNING

RISK OF INJURY!

To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

Interrupting the wash cycle

CAUTION: Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.

  1. Open the door.
  2. Switch off On/Off switch 1. The LED’s go out. The wash cycle is saved.
  3. To continue the wash cycle, switch on the On/Off switch 1 again.
  4. Close the door.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

Switching off the appliance (Reset)

Short time after the end of the wash cycle:

  1. Press On/Off button 1
  2. Remove the utensils when they have cooled down.

InfoLight®

While the wash cycle is running, a light spot shines on the floor under the appliance door.

Do not open the appliance door until the light point is no longer visible on the floor.

If the appliance door is not completely closed, the light spot flashes*.

If the appliance is installed at eye-level, with flush furniture front, the light point is not visible.

In darkened rooms, some light scattering may be visible. This is normal and cannot be changed.

You can switch the Infolight on or off.

To change the setting:

  1. Open the door.
  2. Press the On/Off button 1.
  3. Hold down function key A and press Start button 6 until the display 3 indicates (x can be any number). Release both buttons.
  4. Press function key A until the display shows
  5. Press the function key C to switch the InfoLight® feature on or off
  6. Press Start button 6 to save the setting.

Intensive drying

The final rinse uses a higher temperature which improves the drying result. The cycle time and energy usage may be increased. (Caution if utensils are delicate!)

This feature has two settings:

  1. Press the On/Off button 1
  2. Hold down function key A and press Start button 6 until the display 3 indicates (x can be any number).
  3. Release both buttons.
  4. Press function key A until the display 3 indicates the factory set value
  5. Press function key C to switch the intensive drying feature on or
  6. Press Start button 6 to save setting. en-us Care and Maintenance

Care and Maintenance

A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.

Overall condition of the dishwasher

NOTICE

  • Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
  • Regularly wipe the front of the appliance with a damp cloth - water and a small amount of liquid soap is adequate. Do not use sponges as they could scratch the surfaces.
  • Do not use bleach-based wipes as they could damage the surface or printing.
  • Stainless steel appliances: To prevent corrosion, do not use sponges or chlorine based cleaners. Use a stainless steel polish to seal and protect the surface. Do not use chlorine based cleaners or wipes.
  • Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse agent is full and functioning properly.
  • Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.

Filters

The Bosch® filter system 28 is designed to prevent the need to pre-rinse normally attached food soils from your dishes. Simply scrape leftover food soils off of dishware before loading. This process will conserve time, water and the energy require to heat your household water supply.

Your dishwasher filter system is designed to filter 100% of the water entering the spray arms to provide a continuous supply of clean water to remove food soils from your dishware.

Filter components

The filter system 28 consists of three parts.

A Large Object Trap
Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.
B Flat Fine Filter
Prevents food particles from entering the wash chamber and directs particles toward the micro filter.
C Micro Filter
Directs the smallest of particles to the household plumbing drain.

Cleaning intervals

The filter system 28 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.

Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.

Your filter system may need to be cleaned when:

  • You notice food soils remaining on the filter system or objects trapped in the Large Object Trap.
  • A drop in cleaning performance or a gritty film forms on the dishware.

When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance.

To check or clean the filter system:

1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.

2. Remove any residue and clean filters by rinsing under running water. Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.

3. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.

Spray arms

Check spray arms 23, 26 for grease and limescale deposits. If you find such deposits:

  • Fill detergent dispenser 32 with detergent and start the appliance without utensils in the cycle with the highest rinsing temperature. → "Wash Cycle Information" on page 25 Inspect for deposits.
  • Clean the appliance with detergents/appliance cleaners which are particularly suitable for use with dishwashers.
  • Unscrew the upper spray arm 23 and pull off the lower spray 26 arm as shown.

Drain pump

Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

  • Disconnect the appliance from the power supply.
  • Remove the filters. → "Filters" on page 33
  • Scoop out standing water - use a sponge if necessary.
  • Using a spoon, pry off the pump cover until it clicks, then grip the cover and pull upward until it resists and then pull forward.

  • Check inner compartment and remove any foreign objects.

WARNING: Use caution when removing parts for cleaning as some debris may be sharp.

  • Place cover in the original position, press down and engage.
  • Reinstall filters.

Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.

Preparing your unit for vacation

NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.

Winterizing your unit

NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures holiday home or through a vacation period), have your dishwasher winterized by a professional service.

Troubleshooting

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself.

The following information may help you with a dishwasher problem without involving a repair professional.

Dishwasher does not start

  • Door may not be properly latched.
    • Shut the door completely until you hear a click.
  • Dishwasher may not be turned on.
    • Press the main power switch 1 to turn dishwasher on.
  • Dishwasher not reset or previous cycle not completed.
    • Reset the dishwasher.
  • Delay start engaged.
    • Reset Delay start. → "Delay Start" on page 28
  • Interruption of electrical power supply to dishwasher or blown fuse.
    • Check circuit breaker.
  • The door may have been closed without first selecting a cycle.
    • Select a cycle and close the door.
  • Water supply may not be turned on.
    • Check and turn on water supply.

Cycle does not resume after door is opened and closed during cycle.

  • Door is opened longer than 4 seconds after a cycle has started.
    • Press Start button again to resume cycle.

Display does not illuminate

  • A fuse may have been blown or circuit breaker tripped.
    • Check the fuse or circuit breaker box and replace the fuse or reset the breaker if necessary.
  • Door not closed or latched. Note: For models with controls on top of the door, the display only illuminates when the door is opened and controls are visible.
    • Ensure the dooe is properly latched and completely closed

Dishwasher seems to run a long time

  • Incoming water is not warm enough.
    • Before starting a cycle, run hot water faucet at the sink closest to the dishwasher.
  • Cycle time can vary due to soil and water conditions.
    • Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected.
  • Rinse aid dispenser 31 is empty, or rinse aid setting has been set to
    • Add rinse aid, or change rinse aid setting.
  • Dishwasher connected to cold water supply. Note: Check the typical wash cycle length. → "Wash Cycle Information" on page 25
    • Verify dishwasher is connected to hot water supply plumbing.

Dishes are not getting clean enough

  • Spray arm movement obstructed.
    • Ensure that spray arm movement is not blocked by hand rotating spray arms 23 , 26 before starting cycle.
  • Spray arm nozzles clogged.
    • Remove spray arms 23, 26 and clean them. → "Spray arms" on page 32
  • Improper use of detergents.
    • Increase or decrease detergent depending on the water hardness.
  • Filters 28 could be clogged.
    • Clean the filters 28 . → "Filter components" on page 31
  • Dishes are nested or loaded too closely together.
    • Rearrange load such that water spray can reach all items in the dishwasher. → " Loading the Dishwasher" on page 13
  • Selected wash cycle is not suitable for food soil conditions.
    • Refer to Wash Cycle Information. → "Wash Cycle Information" on page 25

Streaks on glassware or residue on the dishes

  • Incorrect rinse aid setting.
    • Depending on the hardness of water, adjust the rinse agent dispenser 9*. → "Rinse Aid" on page 12
Dishes are not getting dry enough
Note: Plastic or Teflon do not typically dry as well as other items due to their inherent properties.
  • Rinse aid dispenser 31 is empty or incorrect rinse aid amount is set.
    • Add rinse aid or adjust setting - the use of rinse agent improves drying, use the Auto cycle, use the Sanitize option.
  • Improper loading of dishes.
    • Rearrange load to ensure items are not nesting. → "Loading the Dishwasher" on page 13 Note: Select models offer an extra heating option to improve drying performance.
Odor
Note: Water testing is done in the factory. Occasionally water may still appear in dishwasher at purchase which may create an odor.
  • Food debris is present at the bottom of the dishwasher.
    • Remove the filters and clean them. →"Care and Maintenance" on page 30
  • Food particles are present near the door seal.
    • → "Care and Maintenance" on page 30
  • Residual water is present at the bottom of the dishwasher.
    • Ensure the dishwasher has completely drained from the last cycle.
  • Drain hose is obstructed.
    • Remove any obstructions from the drain hose by calling qualified personnel. Note: If odor still persists, run the Normal/ Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the upper rack and then finish the cycle.

Dishwasher not filling with water or "Check water supply” display lights up

  • Restriction in the water supply system.
    • Ensure that the water supply valve (typically located under kitchen sink) is open and check that the water supply line has no kinks or clogs.
  • Previous wash cycle was not completed.
    • →"Operating the Dishwasher" on page 27
  • Delay start is active.
    • Cancel the delay start or wait until delay start time completes.
  • Household water supply turned off.
    • Turn on water supply.

Fascia panel discolored or marked

  • Abrasive cleaner used.
    • Use mild detergents with soft damp cloth.

Noise during wash cycle

  • Dishes may not be arranged properly.
    • Water circulation sound is normal, but if you suspect items are banging into each other or into the spray arms, check optimal arrangement of dishes. → "Loading the Dishwasher" on page 13

Water leaks

  • Suds.
    • Using wrong type of detergent or overfilling the rinse aid dispenser results in suds and leaks - use only dishwasher detergents. If suds still persist, add one tablespoon of vegetable oil at the bottom of the dishwasher and run the desired cycle.
  • Door seal could be pulled away from track.
    • Ensure the door seal is in the track.
  • Condensation vent is blocked.
    • Ensure that condensation vent is not blocked.
  • Improper installation.
    • Have proper installation verified by qualified personnel (water supply, drain system, leveling, plumbing).

Tub stains

  • Stains on the dishwasher interior are due to water hardness.
    • Concentrated lemon juice can reduce the build-up of hard water stains. Run Normal/Regular cycle until it flushes and interrupt the cycle and then place an 8 oz. cup of the concentrated lemon solution on the upper rack and finish the cycle. This can be done periodically to avoid build-up.
  • Silverware in contact with tub.
    • Ensure that silverware does not make contact with the tub while running a cycle.

Detergent dispenser cover will not shut

  • Improper operation of detergent cover.
    • For instructions on opening and closing the dispenser → "Detergent" on page 22
  • Previous cycle was not finished or interrupted
    • → "Operating the Dishwasher" on page 27

Unable to select desired cycle

  • Previous cycle not finished.
    • → "Operating the Dishwasher" on page 28

Bosch SHP865WD5N | Series: 500 Series | File type: PDF | Filename: Bosch 500 Series 24" Pocket Handle Dishwasher SHP865WD5N .pdf | Size: 6.76 MB | Language: English, French

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Bosch SHP865WD5N Questions and Answers

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Q: I have electric to the dishwasher but it won't start. there's a red light showing up on the right side on the floor . What does that mean Reply