
The numbers stated below refer to the overview images on the previous page of this manual.
Dishwasher interior components
* optional feature which may or may not be included with your dishwasher.
Display indicators
Menu overview
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Use the function keys A , B and C to change the settings.

To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.
Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator on the display 3. If this indicator lights up, you need to refill the rinse aid dispenser 31 by following the directions below.
NOTICE
To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 31. Wipe up any spills with a damp cloth.
1. Open the rinse aid dispenser 31 by pressing on the latch of the lid and pull it open.
2. Add liquid rinse aid to the dispenser 31 until it is full. Do not overfill. Avoid spilling into air vent hole.
3. Close the lid. Lid must be fully closed until it clicks in order to seal.
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
The indicator light will go out a few moments after the dishwasher door is shut
Setting the amount of rinse aid used
The amount of rinse aid dispensed can be set from
to
The factory setting is
You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).
( x can be any number). Release both buttons.
Turning off rinse aid indicator
Proceed as described in the section"Setting the amount of rinse aid used” and set value to
. The rinse aid indicator is now turned off
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.
Recommended
Aluminum:
China, Crystal, Stoneware
Glass
Non-stick Coatings
Plastics
Stainless Steel, Sterling Silver and Silver Plates
Not Recommended
Acrylic
Adhesive Joined Pieces
Bone-Handled Utensils
Iron Iron will rust.
Non-Dishware Items
Pewter, Brass, Bronze
Tin
Wood
For best dishwashing results, observe the following when loading the dishwasher:
Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack 30 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 25 connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
Place large items in the lower rack 30. Load pots, pans and bowls upside down. Do not block the vent hole 25 with tall baking sheets.
Load these items on the right side of the dishwasher.
For daily, regular or typical use place setting
12 place setting

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.

10 place setting

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.
The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
The Double Flex silverware basket
This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 30, greatly increasing the lower rack’s loading versatility. The basket snaps together either side by side or back to back.
To split the Double Flex silverware basket:
Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

This dishwasher is equipped with a silverware drawer that should accommodate most silverware loading needs. However, if you are washing while the silverware drawer has been removed, or with excess silverware, a silverware basket is also included.
When loading the silverware basket you should avoid excessive contact points and nesting of similar items allowing two spons to rest inside one another).
A good way to avoid excessive contact points is to load the silverware basket with the lids closed, inserting each piece of silverware into one of the individual slots as shown.

Unloading the dishwasher
When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 30 first. Next, unload the silverware basket 29 followed by the upper rack 22, and then the third rack (if equipped).
Note: Dishes are more likely to chip when unloading before cooling.
If required, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.

Arrange large plates up to a diameter of 13.4 in (34 cm) in the lower basket 30 as illustrated.

The height of the upper rack 12 can be adjusted in 3 steps to create more space.

Note: Check spray arm for clearance after adjustment.
Rack accessories
Flip tines
The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack.
Lower rack flip tines: To fold down, pull flip tine gently forward and release it from the notch. Push the flip tine downward. To fold up, push flip tines into an upright position until the holder engages in the notch.
Upper rack flip tines: To fold down, push flip tines downward with gentle pressure. To fold up, push flip tines into an upright position until the holder engages in the notch.
Third rack
The third rack 21 horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

You can fold down the side shelves to provide more room for taller items of silverware. The front rows of prongs can be folded down to provide room for wider handles

Cup shelves
The cup shelves and the space underneath them can be used for small cups or for larger serving utensils.
Removing/Installing third rack

Removing third rack 21

Installing third rack 21


Removing upper rack 22

Installing upper rack 22

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE
To avoid damage to dishwasher or dishware:
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table

Adding detergent
1. If the detergent dispenser 32 is still closed, push the button 33 to open it.
Note: Make sure the detergent dispenser is dry and clear of detergent residue.
2. Pour detergent into the dry detergent dispenser 32 only. Add detergent. Do not overfill the detergent dispenser.

When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.
Note: Do not place detergent tabs or utensils in the detergent tab tray 24. Place tabs or other detergent forms directly in the detergent dispenser 32.
Dosage: see manufacturer’s instructions on the packaging.
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.
The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 24 where it dissolves during the cycle.
Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Allows you to delay the start time of your dishwasher up to 24 hours.
Can reduce water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity.
Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status.
This additional option is ideal for cleaning items such as chopping boards and baby bottles.
Using the Sanitize option may also improve drying. The cycle time and energy usage may be increased.
Used in combination with a wash cycle (except Rinse), the Extra Dry option raises the temperature and extends the drying time to further enhance drying results and provide a brilliant shine. The energy usage may be increased.
To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F(49°C), your dishwasher’s cycle times may be impacted.


Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.
Protection against unintentional operation
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).
After setting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.
This function will be activated when:
Note: This function cannot be deactivated.
The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.
The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button 6 again.
When a wash cycle is selected the remaining wash cycle time is shown on the display 3.
The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).
You can delay the start of the cycle in one hour increments up to 24 hours.

To set Delay start:
To cancel Delay start:
is indicated on the digital display 3.Wash cycle end
The wash cycle has ended when the display 3 reads 
Auto power off
This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is 
If the signal tone has been set, the wash cylce end is also indicated by a buzzer.

To change the signal volume:
(x can be any number). Release both buttons.
.
, the display jumps back to
(off).This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is
This setting can be adjusted from
to

To change the setting:
x (x can be any number).
Short time after the end of the wash cycle:
WARNING
RISK OF INJURY!
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
CAUTION: Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
Short time after the end of the wash cycle:
While the wash cycle is running, a light spot shines on the floor under the appliance door.
Do not open the appliance door until the light point is no longer visible on the floor.
If the appliance door is not completely closed, the light spot flashes*.
If the appliance is installed at eye-level, with flush furniture front, the light point is not visible.
In darkened rooms, some light scattering may be visible. This is normal and cannot be changed.
You can switch the Infolight on or off.

To change the setting:
(x can be any number). Release both buttons.
or off 
The final rinse uses a higher temperature which improves the drying result. The cycle time and energy usage may be increased. (Caution if utensils are delicate!)
This feature has two settings:

(x can be any number).
or 
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
NOTICE
The Bosch® filter system 28 is designed to prevent the need to pre-rinse normally attached food soils from your dishes. Simply scrape leftover food soils off of dishware before loading. This process will conserve time, water and the energy require to heat your household water supply.
Your dishwasher filter system is designed to filter 100% of the water entering the spray arms to provide a continuous supply of clean water to remove food soils from your dishware.
Filter components
The filter system 28 consists of three parts.

Cleaning intervals
The filter system 28 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.
Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.
Your filter system may need to be cleaned when:
When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance.
To check or clean the filter system:
1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.


2. Remove any residue and clean filters by rinsing under running water. Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.
3. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.
Spray arms
Check spray arms 23, 26 for grease and limescale deposits. If you find such deposits:

Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

WARNING: Use caution when removing parts for cleaning as some debris may be sharp.
Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
Preparing your unit for vacation
NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.
Winterizing your unit
NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures holiday home or through a vacation period), have your dishwasher winterized by a professional service.
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself.
The following information may help you with a dishwasher problem without involving a repair professional.
Dishwasher does not start
Cycle does not resume after door is opened and closed during cycle.
Display does not illuminate
Dishwasher seems to run a long time
Dishes are not getting clean enough
Streaks on glassware or residue on the dishes
Dishwasher not filling with water or "Check water supply” display lights up
Fascia panel discolored or marked
Noise during wash cycle
Water leaks
Tub stains
Detergent dispenser cover will not shut
Unable to select desired cycle
Reference file: Bosch SHP865WD5N 500 Series 24" Pocket Handle Dishwasher
Series: 500 Series
Additionally, the document applies to other Bosch models: SHP865WD2N, SHP865WD6N