User Manual - Page 271

For 2017 MKZ HYBRID.

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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require the
same response for an electric or
hybrid-electric vehicle.
If possible:
Move your vehicle to a safe, nearby
location and remain on the scene.
Roll down the windows before switching
your vehicle off.
Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers and
move your key(s) at least 15 ft (5 m) away
from the vehicle.
Always:
Call emergency assistance if needed and
advise that an electric or hybrid-electric
vehicle is involved.
Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
When emergency responders arrive, tell
them that the vehicle involved is an
electric vehicle or hybrid-electric vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle and
try to stay clear of the smoke.
Exit the vehicle immediately.
Advise emergency assistance that an
electric or hybrid-electric vehicle is
involved.
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
Stay out of the roadway and stay out of
the way of any oncoming traffic while
awaiting the arrival of emergency
responders.
Post-Incident
Do not store a severely damaged vehicle
with a lithium-ion battery inside a
structure or within 49 ft (15 m) of any
structure or vehicle.
Make sure that passenger and luggage
compartments remain ventilated.
Call emergency assistance if you observe
leaking fluids, sparks, smoke or flames,
or hear gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
You press the hazard control button.
You press the panic button on the remote
entry transmitter (if equipped).
Your vehicle runs out of power.
268
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Roadside Emergencies
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