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The Problem Solver
Digital Radiant Cooktop
18
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FAN SOUND • A cooling fan will start and run as soon as any surface unit is turned
on. This is to insure safe and reliable operation of the cooktop.
“E” OR “F” FLASH • If all displays flash either “E” or “F” there is an error in the operation
IN ALL OF THE of the control due to overheating or other causes. To attempt to clear
DISPLAYS the error, touch any ON/OFF pad. If the error continues and if the
cooktop has been in use, allow it to cool completely. After cooling
touch any ON/OFF pad again. If the displays still show the error,
disconnect all power to the cooktop for one minute. If “E” or “F”
error reappears, disconnect power to the cooktop and call for service.
SURFACE UNITS WILL • You must use pans which are absolutely flat. If light can be seen
NOT MAINTAIN A between the pan bottom and a straight edge, the surface units
ROLLING BOIL OR will not transfer heat properly.
FRYING RATE IS NOT
• Pan bottoms should closely match the diameter of the surface
FAST ENOUGH
unit selected.
COOKTOP • The glass cooktop surfaces may seem hotter than you are used to.
FEELS HOT This is normal. Make sure flat-bottomed pans are used.
FOODS COOK • Improper cookware being used. Pan bottoms should be flat, fairly
SLOWLY heavy weight and the same diameter as the surface unit selected.
• If the cooktop is connected to 208 Volts, you will notice some
increase in cooking times.
SURFACE UNITS • Difficulty may be in the main distribution panel of the house,
DO NOT WORK caused by a blown cooktop-circuit fuse, a tripped cooktop-circuit
PROPERLY breaker, the main fuse or the main circuit breaker, depending on
the nature of the power supply. If a circuit breaker is involved,
reset it. If the control box uses fuses, the cooktop fuse (a cartridge-
type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
WITH ELECTRICAL CIRCUITS. If after performing one of these
procedures, the fuse blows or circuit breaker trips again, call
for service.
NOTE: Apartment tenants or condominium owners should ask their
building management to perform this check before calling for service.
• Cooktop surface unit controls are not properly set, or the wrong
control is set for the surface unit you are using.
TOUCH CONTROLS • Cooktop may be locked. Press the LOCK pad for 2 seconds.
DO NOT WORK
• The touch controls may be wet. Dry them with a clean paper towel.
• Turn off the power to the cooktop at the circuit breaker or fuse box
for one minute. Turn power back on and check if cooktop works.
If not, call for service.
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