User Manual GE AEZ10AQH1 115 Volt Electronic Room Air Conditioner

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Specifications

GE - General Electric AEZ10AQH1 Questions and Answers


#1 Where should returned, damaged, or unneeded parts and
accessories be
shipped?

In order to return damaged or unneeded parts, you need to
complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this
process, you will be given instructions on how to return the
item, including the return shipping address. A RMA number
is required for a return and must be visible on the return
package or the return will not be processed.

#2 What is the warranty for parts and accessories?

All parts and accessories have a limited one-year warranty,
with the exception of water filters, which have a 30-day
warranty. If your part fails because of a manufacturing
defect within one year from the date
of original purchase, we will provide a new or, at our option,
rebuilt part
without charge. Return the defective part to the vendor
from whom it was purchased with a copy of the "proof of
purchase." If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning the
part to the vendor from which it was purchased, labor to
remove, install or diagnose the failure, parts used
in commercial applications, incidental or consequential
damage caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest
period allowed by law.

#3 Is there a time limit on returning a part or accessory?

Parts and accessories may be returned for credit up to 90
days from the date the part or accessory was shipped to
you from our warehouse. Returns need at least one billing
cycle (30 days) to be processed before your account can
be credited.
- 30 Day Return Policy Items may be returned within 30
days from the date they were shipped from our warehouse
without a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-
90 days from the date they were shipped from our
warehouse. A $15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more
than 90 days ago cannot be returned.