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Problem Possible cause Remedy
The fuse is blown. Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
You do not set the heat setting for
10 seconds.
Activate the hob again and set the
heat setting in less than 10 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates. You put something on the sensor
field .
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Hob²Hood does not work. You covered the control panel. Remove the object from the control
panel.
You use a very tall pot which blocks
the signal.
Use a smaller pot, change the cooking
zone or operate the hood manually.
Automatic Heat Up does not op‐
erate.
The zone is hot. Let the zone become sufficiently cool.
The highest heat setting is set. The highest heat setting has the same
power as the function.
The heat setting changes be‐
tween two levels.
Power management operates. Refer to "Daily use".
The sensor fields become hot. The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware does not cover the
cross / square.
Cover the cross / square fully.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints
and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
ENGLISH 15
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