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15
www.napoleongrills.com
N415-0275-AU JAN 24.18
WARNING! When reinstalling the burner aer cleaning it is very
important that the valve/orice enters the burner tube before lighng your
gas grill. If the valve is not inside the burner tube a re or explosion could
occur.
Protecon Of Infrared Burners: The infrared burners of your grill are designed to provide a long service
life, though care must taken to prevent cracking of their ceramic surfaces. Fractures will cause the burners
to malfuncon. The following provides a few of the causes of cracks and the steps you can take to avoid
them. Damage caused by failure to follow these steps is not covered by your grill warranty.
1. Impact with hard objects - Never allow hard objects to strike the ceramic. Take care when inserng or
removing cooking grates and accessories into or from the grill.
2. Contact with water or other liquids - Cold liquids contacng the hot ceramic surfaces can cause them
to break. Never throw water into the grill to douse a ame. If the ceramic or interior of a burner becomes
wet while not in use, later operaon of the burner can create steam, which can produce sucient
pressure to crack the ceramic. Repeated soaking of the ceramic can also cause it to swell and expand. This
expansion causes undue pressure on the ceramic that can cause it to crack and crumble.
i) Never throw water into the grill to control are-ups.
ii) Do not aempt to operate the infrared burners in open air while raining.
iii) If you nd standing water in your grill (because of exposure to rainfall, sprinklers, etc.), inspect
the ceramic for evidence of possible watersoaking. If the ceramic appears to be wet, remove
the burner from the grill. Turn it upside down to drain the excess water and bring indoors to dry
thoroughly.
3. Impaired venlaon of hot air from the grill - For the burners to funcon properly, hot air must have a
way to escape the grill. If the hot air is not allowed to escape, the burners can become deprived of oxygen
causing them to back-ash. If this occurs repeatedly, the ceramic could crack. Never cover more than 75%
of the cooking surface with solid metal (i.e., griddle or large pan).
4. Incorrect cleaning - Do not clean the ceramic le with a wire brush. If debris is collecng on your
burner, light the burner and operate on high for 5 minutes with the lid open, allowing debris to burn o.
Infrared Burners: Because of the high intensity of the infrared burner, most drippings and food parcles
that fall onto the burner surface are immediately incinerated. However, some debris and residue may
remain. To remove this residue aer cooking, operate the grill on high for 5-10 minutes. Do not clean the
ceramic le with a wire brush.
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame
when valve turned to
high.
For Universal Liqueed Petroleum Gas -
improper lighng procedure.
For natural gas - undersized supply line.
For both gases - improper preheang.
Ensure lighng procedure is followed carefully.
All gas grill valves must be in the o posion
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighng instrucons.
Pipe must be sized according to installaon
code.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Excessive are-ups/
uneven heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the
holes towards the front and the slots on the
boom. See assembly instrucons.
Preheat grill with both main burners on high
for 10 to 15 minutes.
Clean sear plates and drip pan regularly. Do
not line pan with aluminum foil. Refer to
cleaning instrucons.
Burners burn with
yellow ame,
accompanied by the
smell of gas.
Possible spider web or other debris, or
improper air shuer adjustment.
Thoroughly clean burner by removing. See
general maintenance instrucons. Open air
shuer slightly according to combuson air
adjustment instrucons. (This must be done
by a qualied gas installer.)
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