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29
Before Requesting Service
The oven is not plugged in se-
curely.
Remove plug from outlet, wait 10
seconds and re-insert.
Main circuit breaker or main fuse
is tripped or blown.
Reset main circuit breaker or re-
place main fuse.
The door is not closed
completely.
Close the oven door securely.
Start Pad was not touched after
programming.
Touch Start Pad.
The program is not correct. Program again according to the
Operating Instructions.
Stop/Reset Pad has been
touched accidentally.
Program oven again.
Another program is already en-
tered into the oven.
Touch Stop/Reset Pad to cancel
the previous program and enter
new program.
There is a problem with the out-
let.
Plug another appliance into the
outlet to check if it is working.
PROBLEM POSSIBLE CAUSE REMEDY
Oven will not turn on.
Oven will not start
cooking.
The Glass Tray is not
positioned properly on the Roller
Ring or there is food under the
Roller Ring.
Take out Glass Tray and Roller
Ring. Wipe with a damp cloth and
reset Roller Ring and Glass Tray
properly.
The Glass Tray
wobbles.
The Roller Ring and oven
bottom are dirty.
Clean these parts according to
Care and Cleaning of your
Microwave oven (see page 28).
When the oven is
operating, there is
noise coming from
the glass tray.
The CHILD LOCK was
activated.
Deactivate LOCK by touching Stop/
Reset Pad 3 times.
The word “LOCK”
appears in the display
window.
This displaying indicates a prob-
lem with the microwave genera-
tion system.
Please contact an authorised Ser-
vice Center (see page 30).
The oven stops cook-
ing and “H00”, “H97” or
“H98” appears in the
display window.
The oven may be in stand-by
mode.
Ensure the oven is plugged
in. Open and close the door to
activate.
The control panel keys
do not respond when
touched.
Demo mode was selected “On”. Deactivate mode by touching
Power Level key once Start Key 4
times and Stop/Reset Key 4 times.
The word “DEMO
MODE” appears in the
display Window.
These things are normal:
The oven causes in-
terference with my TV.
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth
or other wireless equipment interference might occur when you
cook with the microwave oven. This interference is similar to the
interference caused by small appliances such as mixers, vacuums,
blow dryers, etc. It does not indicate a problem with your oven.
Steam accumulates
on the oven door and
warm air comes from
the oven vents.
During cooking, steam and warm air are given off from the food.
Most of the steam and warm air are removed from the oven by
the air which circulates in the oven cavity. However, some steam
will condense on cooler surfaces such as the oven door. This is
normal. After use, the oven should be wiped dry (see page 28).
F0003BP20AP_En.indd 29F0003BP20AP_En.indd 29 2015/1/7 14:19:492015/1/7 14:19:49
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