User Mnul
Exactly what
you need
Model Code/s:
EPAC29C
EPAC38C
Online:
esatto.house
Product:
2.9kW Portable Air Conditioner
3.8kW Portable Air Conditioner
User Manual esatto.house 2 3
Page 4
Welcome
Page 5
Your Esatto
Air Conditioner
Page 6
Safety Warnings
Page 8
Installation
Instructions
Page 11
Operation
Instructions
Page 15
Maintenance
Page 16
Troubleshooting
Page 17
Specications
Page 19
Social Remark
Page 20
Warranty
Information
Page 22
Receipt
Page 23
Purchase Details
Contents
Applinces
Exactly what
you need
User Manual esatto.house 4 5
Welcome
Congratulations on purchasing your new air conditioner. The Esatto brand is proudly
distributed within Australia by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual for information regarding your
product’s parts and labour warranty, or visit us online at: www.residentiagroup.com.au
At Residentia Group, we are customer obsessed and our Support Team are there to
ensure you get the most out of your appliance. Should you want to learn more about your
unit such as the various temperature guides or importantly taking care of the appliance,
our Support Team are here to help.
You can use our online Support Centre at any time by visiting:
→ http://support.residentiagroup.com.au
Or you can contact us via phone by dialling: 1300 11 HELP (4357).
It is important that you read through the following use and care manual thoroughly to
familiarise yourself with the installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Esatto air conditioner and we look forward to being
of service to you.
Kind Regards,
The Residentia Team
Residentia Group
—
Head Office
165 Barkly Avenue
Burnley Victoria
Australia 3121
—
ACN
600 546 656
—
Online
residentia.group
—
Postage
PO Box 5177
Burnley Victoria
Australia 3121
—
Telephone
1300 11 4357
—
Email
suppor[email protected]
Your Esatto Air Conditioner
Model B
Model A
Note: All manual illustrations are for explanation purpose only. Your air conditioner may be slightly dierent.
r earfront
control panel
handle
(both sides)
horizontal louver
blade
Caster
power plug socket
power cord buckle
bottom tray
drain outlet
power cord outlet
drain outlet
(only for pump
heating mode)
upper air filter
(behind the grille)
upper air intake
air outlet
lower air filter
lower air intake
drain outlet
r ear
power plug socket
power cord buckle
vent control
bottom tray
drain outlet
power cord outlet
drain outlet
(only for pump
heating mode)
upper air filter
(behind the grille)
upper air intake
air outlet
lower air filter
lower air intake
drain outlet
User Manual esatto.house 6 7
• This appliance can be used by children aged from 8
years and above and person with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children
without supervision. (be applicable for the European
Countries)
• This appliance is not intended for use by persons
(including childern) with reduced physical, sensory
or mental capabilities or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. (be applicable for
other countries except the European Countries )
• Children should be supervised to ensure that they
do not play with the appliance. Children must be
supervised around the unit at all times.
• If the supply cord is damaged, it must be replaced
by the manufacturer,its service agent or similarly
qualied persons in order to avoid a hazard.
• Prior to cleaning or other maintenance, the
appliance must be disconnected from the supply
mains.
• Do not remove any xed covers. Never use this
appliance if it is not working properly, or if it has
been dropped or damaged.
• Do not run cord under carpeting. Do not cover cord
with throw rugs, runners, or similar coverings. Do not
route cord under furniture or appliances. Arrange
cord away from trac area and where it will not be
tripped over.
• Do not operate unit with a damaged cord, plug,
power fuse or circuit breaker. Discard unit or return
to an authorized service facility for examination
and/or repair.
• To reduce the risk of re or electric shock, do not use
this fan with any solid-state speed control device.
• The appliance shall be installed in accordance with
national wiring regulations.
• Contact the authorised service technician for repair
or maintenance of this unit.
• Contact the authorised installer for installation of
this unit.
• Do not cover or obstruct the inlet or outlet grilles.
• Do not use this product for functions other than
those described in this instruction manual.
• Before cleaning, turn o the power and unplug
the unit.
• Disconnect the power if strange sounds, smell, or
smoke comes from it.
• Do not press the buttons on the control panel with
anything other than your ngers.
• Do not remove any xed covers. Never use this
appliance if it is not working properly, or if it has
been dropped or damaged.
• Do not operate or stop the unit by inserting or pulling
out the power cord plug.
• Do not use hazardous chemicals to clean or come
into contact with the unit. Do not use the unit in the
presence of inammable substances or vapour such
as alcohol, insecticides, petrol,etc.
• Always transport your air conditioner in a vertical
position and stand on a stable, level surface
during use.
• Always contact a qualied person to carry out
repairs. If the damaged power supply cord must be
replaced with a new power supply cord obtained
from the product manufacturer and not repaired.
• Hold the plug by the head of the power plug when
taking it out.
• Turn o the product when not in use.
Safety Warnings
IMPORTANT: Please ensure that you read the entire
instructions carefully before beginning the installation
of your air conditioner. Always retain this instruction
user manual.
WARNING: To prevent injury to the user or other people
and property damage, the following instructions must
be followed. Incorrect operation due to ignoring of
instructions may cause damage or serious harm.
• Installation must be performed according to the
installation instructions. Improper installation can
cause water leakage, electrical shock, or re.
• Use only the included accessories and parts, and
specied tools for the installation. Using non-
standard parts can cause water leakage, electrical
shock, re, and injury or property damage.
• Make sure that the outlet you are using is grounded
and has the appropriate voltage. The power cord
is equipped with a three-prong grounding plug to
protect against shock. Voltage information can be
found on the nameplate of the unit.
• Your unit must be used in a properly grounded wall
receptacle. If the wall receptacle you intend to use
is not adequately grounded or protected by a time
delay fuse or circuit breaker (the fuse or circuit
breaker needed is determined by the maximum
current of the unit. The maximum current is
indicated on the nameplate located on unit), have a
qualied electrician install the proper receptacle.
• Install the unit on a at, sturdy surface. Failure to
do so could result in damage or excessive noise and
vibration.
• The unit must be kept free from obstruction to
ensure proper function and to mitigate safety
hazards.
• DO NOT modify the length of the power cord or use
an extension cord to power the unit.
• DO NOT share a single outlet with other electrical
appliances. Improper power supply can cause re
or electrical shock.
• DO NOT install your air conditioner in a wet room
such as a bathroom or laundry room. Too much
exposure to water can cause electrical components
to short circuit.
• DO NOT install the unit in a location that may be
exposed to combustible gas, as this could cause
re.
• The unit has wheels to facilitate moving. Make sure
not to use the wheels on thick carpet or to roll over
objects, as these could cause tipping.
• DO NOT operate a unit that it has been dropped or
damaged.
• The appliance with electric heater shall have at
least 1 meter space to the combustible materials.
• Do not touch the unit with wet or damp hands or
when barefoot.
• If the air conditioner is knocked over during use,
turn o the unit and unplug it from the main power
supply immediately. Visually inspect the unit to
ensure there is no damage. If you suspect the
unit has been damaged, contact a technician or
customer service for assistance.
• In a thunderstorm, the power must be cut o to
avoid damage to the machine due to lightning.
• Your air conditioner should be used in such a way
that it is protected from moisture.
e.g. condensation, splashed water, etc. Do not
place or store your air conditioner where it can fall
or be pulled into water or any other liquid. Unplug
immediately if it occurs.
• All wiring must be performed strictly in accordance
with the wiring diagram located inside of the unit.
• The unit’s circuit board(PCB) is designed with a fuse
to provide overcurrent protection. The specications
of the fuse are printed on the circuit board, such as:
T 3.15A/250V, etc.
User Manual esatto.house 8 9
Installation Instructions
Note: All manual illustrations are for explanation purpose only. Your air conditioner may be slightly dierent.
Accessories
North America
Check your window size and choose the fit window slider.
Part Description
1 pc 2 pc
1 pc 2 pc
1 pc 2 pc
1 pc
1 pc
1 pc
2 pc
2 pc
1 pc
2 pc
1 pc
1 pc
1 pc
1 pc
1 pc
1 pc
1 set
1 set
Unit Adaptor
Window Slider Adaptor
Window Slider A
Window Slider A
Window Slider B
Window Slider C(optional)
Exhaust Hose
Bolt
Foam Seal A (Adhesive)
Foam Seal B (Adhesive)
Foam Seal C (Non-adhesive)
Security Bracket and Screw
Drain Hose
Drain Hose Adaptor(only for
heat pump mode)
Quantity
single-exhaust
unit(MODEL A)
double-exhaust
unit(MODEL B)
Part Description Quantity
2 pc
1 pc
Bolt(optional)
Remote Controller
and Battery
ON/OFF
TEMP
SHORT
CUT
TIMER
ON
TIMER
OFF
MODE
FAN
SLEE P
SWING
LED
NOTE: Items with are optional. Slight variations in design may occur.
*
Foam Seal A (Adhesive)(optional)
Foam Seal B (Adhesive)(optional)
Foam Seal C (Non-adhesive)
(optional)
*
*
*
*
*
Power Cord Buckle
Installation
Choosing The Right Location
Recommend Installation
Your installation location should meet the following requirements:
-Make sure that you install your unit on an even surface to
minimize noise and vibration.
-The unit must be installed near a grounded plug, and the
Collection Tray Drain (found on the back of the unit) must be
accessible.
-The unit should be located at least 30cm (12”) from the nearest
wall to ensure proper air conditioning.
-DO NOT cover the Intakes, Outlets or Remote Signal Receptor
of the unit, as this could cause damage to the unit.
NOTE:
All the illustrations in the manual are for explanation
purpose only. Your machine may be slightly different.
The actual shape shall prevail.
The unit can be controlled by the unit control panel
alone or with the remote controller. This manual does
not include Remote Controller Operations, see the
<<Remote Controll Illustration>> packed with the unit
for details.
When there are wide differences between
“INSTRUCTION MANUAL” and “Remote controll
Illustration” on function description, the description on
“INSTRUCTION MANUAL ” shall prevail.
Tools Needed
-Medium Philips screwdriver; -Tape measure or ruler; -Knife or scissors; -Saw (optional, to shorten window
adaptor for narrow windows)
5
50cm
19.7inch
Installation
6
Window Installation Kit
Press the exhaust hose into the window slider adaptor
and unit adaptor, clamp automatically by elastic buckles
of the adaptors.
Step One: Preparing the Exhaust Hose assembly
Step Two: Install the Exhaust hose assembly to the unit
Insert unit adaptor of the Exhaust hose assembly into the
lower groove of the air outlet of the unit while the hook of
the adaptor is aligned with the hole seat of the air outlet
and slide down the Exhaust hose assembly along the arrow
direction for installation.
Unit adaptor
Window slider
adaptor
Exhaust hose
Press into Press into
Exhaust hose
assembly
or
Make sure the hook of the adaptor is aligned
with the hole seat of the air outlet.
Hook
Hole Seat
Lower groove
adaptor
Type round:
Make sure the adaptor is
inserted into the lower
groove of the air outlet.
Step Three: Preparing the Adjustable Window Slider
1. Depending on the size of your window, adjust the size of the
window slider.
2. If the length of the window requires two window sliders, use the bolt
to fasten the window sliders once they are adjusted to the proper
length.
3. For some models, if the length of the window requires three window
sliders(optional), use two bolts to fasten the window sliders once they
are adjusted to proper length.
Window slider A
MODEL A
MODEL A
MODEL B
MODEL B
Window slider B
Bolt
Window slider A Window slider B
Bolt
or
or
Window slider A Window slider B
Window slider C
Bolts
Window slider A Window slider B
Window slider C
Bolts
Other Regions
Part Description
1 pc
1 pc
1 pc
1 pc
1 pc
1 pc
1 pc
1 pc
1 pc
2 pc
1 pc
1 pc
1 pc
2 pc
1 set
1 set
Unit Adaptor
Window Slider Adaptor
Window Slider A
Window Slider B
Exhaust Hose
Bolt
Foam Seal A (Adhesive)
Foam Seal B (Adhesive)
Foam Seal C (Non-adhesive)
Security Bracket and Screw
Drain Hose
Drain Hose Adaptor(only for
heat pump mode)
Quantity Part Description Quantity
Remote Controller
and Battery
ON/OFF
TEMP
SHORT
CUT
TIMER
ON
TIMER
OFF
MODE
FAN
SLEE P
SWING
LED
4 set
Wall Exhaust Adaptor A
(only for wall installation)
Wall Exhaust Adaptor B(with cap)
(only for wall installation)
Screw and anchor
(only for wall installation)
NOTE: Items with are optional. Slight variations in design may occur.
*
*
*
*
*
*
*
*
*
*
*
*
Power Cord Buckle
User Manual esatto.house 10 11
Installation Instructions (Continued)
Installation
7
3.Cut the non-adhesive foam seal C strip to match the width of the
window. Insert the seal between the glass and the window frame to
prevent air and insects from getting into the room.
4.If desired, install the security bracket with 2 screws as shown.
2 Screws
Security Bracket
Foam seal B
(Adhesive type-shorter)
Foam seal A
(Adhesive type)
Window slider A
Window slider B
(if required)
Foam seal C
(Non-adhesive type)
Foam seal C
(Non-adhesive type)
2 Screws
Security
Bracket
Type 2: Wall Installation(optional)
1.Cut a 125mm (4.9inch) hole into the wall for the Wall
Exhaust Adaptor B. 2.Secure the Wall Exhaust Adaptor B
to the wall using the four Anchors and Screws provided in
the kit. 3.Connect the Exhaust Hose Assembly(with Wall
Exhaust Adaptor A) to the Wall Exhaust Adaptor B.
Note: Cover the hole using the
adaptor cap when not in use.
Note: To ensure proper function, DO NOT overextend or
bend the hose. Make sure that there is no obstacle around
the air outlet of the exhaust hose (in the range of 500mm)
in order to the exhaust system works properly. All the
illustrations in this manual are for explanation purpose only.
Your air conditioner may be slightly different. The actual
shape shall prevail.
max 120cm or 47 inch
min 30cm or 12 inch
Expansion anchor
position
Adaptor cap
Wall Exhaust
Adaptor B
Note: Once the Exhaust Hose assembly and Adjustable Window Slider
are prepared, choose from one of the following installation methods.
1.Cut the adhesive foam seal A and B strips to the
proper lengths, and attach them to the window sash
and frame as shown.
or
or
or
or
or
or
MODEL A
MODEL B
2.Insert the window slider assembly into the window opening.
Type 1: Hung Window or Sliding Window Installation(optional)
Foam seal B
(Adhesive type-shorter)
Foam seal A
(Adhesive type)
Window slider A
Window slider B
(if required)
VENT CONTROL feature
The Vent Control is located at the back of the air
conditioner. The OPEN position removes stale air
from the room and exhausts it to the outside. Fresh
air is drawn in through normal passages in the home.
When not need to circulate the room air, set Vent
Control to CLOSE position. This function is only
applicable for MODEL B.
5.Insert the window slider adaptor into the hole of the window slider.
CL OS E
OP EN
Operation Instructions
Note: The control panel may look like the following:
Note: Features such as ION, SWING, HEAT, WIRELESS etc. are optional and may not be applicable for your
air conditioner.
Note: Your unit may look like one of the following:
User Manual esatto.house 12 13
Operation Instructions (Continued)
WIRELESS BUTTON MAY NOT BE APPLICABLE
Used to initiate the wireless connection mode. For the
rst time to use wireless function, press the wireless
button for 3 seconds to initiate the wireless connection
mode. The LED DISPLAY shows ‘AP’ to indicate you
can set wireless connection. If connection(router) is
successful within 8 minutes, the unit will exit wireless
connection mode automatically and the wireless
indicator illuminates. If connection is failure within
8 minutes, the unit exits wireless connection mode
automatically. After Wireless connection is successful,
for some models you can press Wireless and DOWN
(-) buttons at the same time for 0.5 seconds to turn
o Wireless function and the LED DISPLAY shows
‘OF’ for 3 seconds, press Wireless button to turn on
Wireless function and the LED DISPLAY shows ‘ON’ for
3 seconds.
NOTE: When you restart the wireless function, it
may take a period of time to connect to the network
automatically.
SWING BUTTON MAY NOT BE APPLICABLE
Used to initiate the Auto swing feature. When the
operation is ON, press the SWING button can stop the
louver at the desired angle.
SLEEPECO/FILTER BUTTON
Used to initiate the SLEEP/ECO operation.
NOTE: After 250 hours of operation, the lter indicator
light illuminates. This feature is a reminder to clean the
Air Filter for more ecient operation. Press this button
for 3 seconds to cancel the reminder.
TIMER BUTTON
Used to initiate the AUTO ON start time and AUTO OFF
stop time program, in conjuction with the Up & Down
buttons. The timer on/o indicator light illuminates
under the timer on/o settings.
FAN/ION BUTTON ION MAY NOT BE APPLICABLE
Control the fan speed. Press to select the fan speed in
four steps-LOW, MID(MED), HIGH and AUTO. The fan
speed indicator light illuminates under dierent fan
settings.
NOTE: Press this button for 3 seconds to initiate ION
feature. The ION light illuminates. The ion generator is
energized and will help to remove pollen and impurities
from the air, and trap them in the lter. Press it for
3 seconds again to stop the ION feature.
MODE BUTTON
Selects the appropriate operating mode. Each time
you press the button, a mode is selected in a sequence
that goes from AUTO, COOL, DRY, FAN and HEAT
(cooling only models without). The mode indicator light
illuminates under the dierent mode settings.
UP AND DOWN BUTTONS
Used to adjust (increasing/decreasing) temperature
settings in 1°C/1°F (or 2°F) increments in a range of
17°C/62°F to 30°C/86°F (or 88°F) or the TIMER setting in
a range of 0~24hrs.
NOTE: The control is capable of displaying temperature
in degrees Fahrenheit or degrees Celsius. To convert
from one to the other, press and hold the Up and Down
buttons at the same time for 3 seconds.
POWER BUTTON
Power switch on/o.
LED DISPLAY
Shows the set temperature in °C or °F and the
Auto-timer settings. While on DRY and FAN modes, it
shows the room temperature.
Shows Error codes and protection code:
E1 - Room temperature sensor error.
E2 - Evaporator temperature sensor error.
E3 - Condenser temperature sensor error
(on some models).
E4 - Display panel communication error.
EC - Refrigerant leakage detection malfunction
(on some models).
E7 - Zero-crossing malfunction.
P1 - Bottom tray is full—Connect the drain hose and
drain the collected water away. If protection
repeats, call for service.
NOTE: When one of the above malfunctions occurs,
turn o the unit, and check for any obstructions.
Restart the unit, if the malfunction is still present, turn
o the unit and unplug the power cord. Contact the
manufacturer or its service agents or a similar qualied
person for service.
COOL OPERATION
• Pressi the “MODE” button until the “COOL” ndicator
light comes on.
• Press the ADJUST buttons “+” or “-” to select your
desired room temperature. The temperature can be
set within a range of 17°C~30°C/62°F~88°F
(or 86°F).
• Press the “FAN SPEED” button to choose the
fanspeed.
HEAT OPERATION MAY NOT BE APPLICABLE
• Press the “FAN SPEED” button to choose the fanspeed.
• Press the “MODE” button until the “HEAT” indicator
light comes on.
• Press the ADJUST buttons “+” or “-” to select your
desired room temperature. The temperature can be
set within a range of 17°C~30°C/62°F~88°F(or 86°F).
• Press the “FAN SPEED” button to choose the fan speed.
• For some models, the fan speed can not be adjusted
under HEAT mode.
DRY OPERATION
• Press the “MODE” button until the “DRY” indicator
light comes on.
• Under this mode, you cannot select a fan speed or
adjust the temperature. The fan motor operates at
LOW speed.
• Keep windows and doors closed for the best
dehumidifying eect.
• Do not put the duct to window.
AUTO OPERATION
• When you set the air conditioner in AUTO mode, it
will automatically select cooling, heating(cooling
only models without), or fan only operation
depending on what temperature you have selected
and the room temperature.
• The air conditioner will control room temperature
automatically round the temperature point set by you.
• Under AUTO mode, you can not select the fan speed.
NOTE: Under AUTO mode, both the AUTO mode
and the actual operation mode indicator light (A)
illuminate for some models.
FAN OPERATION
• Press the “MODE” button until the”FAN “ indicator
light comes on.
• Press the “FAN SPEED” button to choose the fan
speed. The temperature can not be adjusted.
• Do not put the duct to window.
TIMER OPERATION
• When the unit is on, press the Timer button will
initiate the Auto-o stop program, the TIMER OFF
indicator light illuminates. Press the UP or down
button to select the desired time. Press the TIMER
button again within 5 seconds, the Auto-on start
program is initiated. And the TIMER ON indicator
light illuminates. Press the up or down button to
select the desired Auto-on start time.
• When the unit is o, press the Timer button to initiate
the Auto-on start program, press it again within ve
seconds will initiate the Auto-o stop program.
• Press or hold the UP or DOWN button to change the
Auto time by 0.5 hour increments, up to 10 hours,
then at 1 hour increments up to 24 hours. The control
will count down the time remaining until start.
• The system will automatically revert back to display
the previous temperature setting if there is no
operation in a 5 seconds period.
• Turning the unit ON or OFF at any time or adjusting
the timer setting to 0.0 will cancel the Auto Start/
Stop timer program.
• When the malfunction occurs, the Auto Start/Stop
timed program will also be cancelled.
SLEEP/ECO OPERATION
• Press this button, the selected temperature will
increase (cooling) or decrease(heating) by 1°C/2°F
(or 1°F) 30 minutes. The temperature will then
increase (cooling) or decrease (heating) by another
1°C/2°F (or 1°F) after an additional 30 minutes. This
new temperature will be maintained for 7 hours before
it returns to the originally selected temperature. This
ends the Sleep/Eco mode and the unit will continue to
operate as originally programmed.
NOTE: This feature is unavailabe under FAN or DRY mode.
User Manual esatto.house 14 15
Upper filter
(take out)
lower filter B
(take out)
lower filter A
(Press the grill down
slightly and pull the lower
filter A out at the same time)
Uper air filter
(take out)
Lower air filter
(take out)
WARNING:
• Always unplug the unit before cleaning or servicing.
• DO NOT use ammable liquids or chemicals to
clean the unit.
• DO NOT wash the unit under running water. Doing
so causes electrical danger.
• DO NOT operate the machine if the power supply
was damaged during cleaning. A damaged power
cord must be replaced with a new cord from the
manufacturer.
• Clean the Air Filter
IMPORTANT:
DO NOT operate the unit without lter because dirt
and lint will clog it and reduce performance.
CLEAN THE UNIT
Clean the unit using a damp, lint-free cloth and mild
detergent. Dry the unit with a dry, lint-free cloth.
Store the unit when not in use
• Drain the unit’s water collection tray according to
the instructions in the following section.
• Run the appliance on FAN mode for 12 hours in a
warm room to dry it and prevent mold.
• Turn o the appliance and unplug it.
• Clean the air lter according to the instructions in
the previous section. Reinstall the clean, dry lter
before storing.
• Remove the batteries from the remote control.
Be sure to store the unit in a cool, dark place.
Exposure to direct sunshine or extreme heat can
shorten the lifespan of the unit.
NOTE: The cabinet and front may be dusted with an
oil-free cloth or washed with a cloth dampened in a
solution of warm water and mildliquid dishwashing
detergent. Rinse thoroughly and wipe dry. Never use
harsh cleansers, wax or polish on the cabinet front.
Be sure to wring excess water from the cloth before
wiping around the controls. Excess water in or
around the controls may cause damage to the unit.
Operation Instructions (Continued)
OTHER FEATURES:
FOLLOW ME/TEMP SENSING feture(optionl)
NOTE: This feature can be activated from the remote
control ONLY. The remote control serves as a remote
thermostat allowing for the precise temperature control
at its location. To activate the Follow Me/Temp Sensing
feature, point the remote control towards the unit and
press the Follow Me/Temp Sensing button. The remote
control will send this signal to the air conditioner until
press the Follow Me/Temp Sensing button again. If
the unit does not receive the Follow Me/Temp Sensing
signal during any 7 minutes interval, the unit will exit the
Follow Me/Temp Sensing mode.
NOTE: This feature is unavailabe under FAN or DRY mode.
AUTORESTART MAY NOT BE APPLICABLE
If the unit breaks o unexpectedly due to the power
cut, it will restart with the previous function setting
automatically when the power resumes.
WAIT 3 MINUTES BEFORE RESUMING OPERATION
After the unit has stopped, it can not be restarted
operation in the rst 3 minutes. This is to protect the
unit. Operation will automatically start after 3 minutes
AIR FLOW DIRECTION ADJUSTMENT
• The louver can be adjusted automatically. Adjust
the air ow direction automatically (NOTE:On some
models the louver can be adjusted manually only)
• When the Power is ON, the louver opens fully.
• Press the SWING button on the panel or remote
controller to initiate the Auto swing feature. The
louver willl swing up and down automatically.
• Please do not adjust the louver manually.
POWER MANAGEMENT FEATUREOPTIONAL
When the ambient temperature is lower than the
setting temperature for a period of time, the unit will
be automatically operate power management feature.
The compressor will stop, then the fan motor for some
models may stop. When the ambient temperature is
higher than the setting temperature, the unit will be
automatically quit the power management feature.
The compressor and fan motor run.
WATER DRAINAGE
During dehumidifying modes, remove the upper
drain plug from the back of the unit, install the drain
connector (5/8” universal female mender) with 3/4”
hose (locally purchased). For the models without drain
connector, just attach the drain hose to the hole. Place
the open end of the hose directly over the drain area in
your basement oor.
During heating pump mode, remove the lower drain plug
from the back of the unit, install the drain connector(5/8”
universal female mender) with 3/4” hose (locally purchased).
For the models without drain connector, just attach the drain
hose to the hole. Place the open end of the Hose adaptor
directly over the drain area in your basement oor.
NOTE: Make sure the hose is secure so there are no leaks.
Direct the hose toward the drain, making sure that there
are no kinks that will stop the warter owing.Place the
end of the hose into he drain and make sure the end of
the hose is down to let the water ow smoothly. (See
Figs with
✓ ). Do never let it up. (See Figs with ✕ ).When
the continuous drain hose is not used, ensure that the
corresponding drain plug and knob are installed rmly to
prevent leakage.
When the water level of the bottom tray reaches
a predetermined level, the unit beeps 8 times, the
digital display area shows “P1” . At this time the air
conditioning/dehumidication process will immediately
stop. However, the fan motor will continue to
operate(this is normal). Carefully move the unit to a
drain location, remove the bottom drain plug and let the
water drain away. Reinstall the bottom
drain plug and restart the machine
until the “P1” symbol disappears. If the
error repeats, call for service.
NOTE: Be sure to reinstll the bottom
drin plug rmly to prevent lekge
before using the unit.
Remove the
upper drain plug
Continuous
drain hose
Remove the
upper drain plug
Continuous
drain hose
✓ Model B✓ Model A
✓ Model B✓ Model A
drain hose
adaptor
Continuous
drain hose
Remove the
lower drain plug
Continuous
drain hose
Remove the
lower drain plug
Press the power
cord buckle into
the rear cover.
delivery lift <1.8m
drain hose
adaptor
drain hose
adaptor
Maintenance
Model BModel A
Remove the air lter
User Manual esatto.house 16 17
Troubleshooting Specications
Maintenance
12
Please check the machine according to the following form before asking for maintenance:
Faults Diagnosis
Problem Possible Cause
P1 Error Code
In COOL mode: room
temperature is lower than
the set temperature
The air filter is blocked with
dust or animal hair
The unit is low on
refrigerant
Temperature setting is too
high
The windows and doors in
the room are open
The room area is too large
Troubleshooting
Reset the temperature
Unit does not turn
on when pressing
ON/OFF
button
Unit does not cool
well
The unit is noisy
and vibrates too
much
The unit makes a
gurgling sound
Exhaust hose is not
connected or is blocked
The Water Collection Tray is full.
Turn off the unit, drain the water
from the Water Collection Tray
and restart the unit.
There are heat sources
inside the room
Turn off the unit and clean the
filter according to instructions
Call a service technician to inspect
the unit and top off refrigerant
Decrease the set temperature
Make sure all windows and doors
are closed
Double-check the cooling area
Turn off the unit, disconnect the
hose, check for blockage and
reconnect the hose
Remove the heat sources if
possible
The ground is not level
Place the unit on a flat, level
surface
The air filter is blocked with
dust or animal hair
Turn off the unit and clean the
filter according to instructions
This sound is caused by the
flow of refrigerant inside
the unit
This is normal
Maintenance Tips
Clean the Unit
Store the unit when not in use
-Be sure to clean the air filter every 2 weeks for optimal performance.
-The water collection tray should be drained immediately after P1
error occurs, and before storage to prevent mold.
-In households with animals, you will have to periodically wipe down
the grill to prevent blocked airflow due to animal hair.
Clean the unit using a damp, lint-free cloth and mild
detergent. Dry the unit with a dry, lint-free cloth.
-Drain the unit’s water collection tray according to the instructions in
the following section.
-Run the appliance on FAN mode for 12 hours in a warm room to
dry it and prevent mold.
-Turn off the appliance and unplug it.
-Clean the air filter according to the instructions in the previous
section. Reinstall the clean, dry filter before storing.
-Remove the batteries from the remote control.
Be sure to store the unit in a cool, dark place. Exposure to direct
sunshine or extreme heat can shorten the lifespan of the unit.
NOTE: The cabinet and front may be dusted with an oil-free
cloth or washed with a cloth dampened in a solution of
warm water and mildliquid dishwashing detergent. Rinse
thoroughly and wipe dry. Never use harsh cleansers, wax
or polish on the cabinet front. Be sure to wring excess
water from the cloth before wiping around the controls.
Excess water in or around the controls may cause
damage to the unit.
NOTE: Please review the chart below before calling for service.
13
Design and Compliance Notes
Design Notice
Energy Rating Information
The design and specifications are subject to change without prior notice for
product improvement. Consult with the sales agency or manufacturer for details.
Any updates to the manual will be uploaded to the service website, please check
for the latest version.
The Energy Rating for this unit is based on an installation using an
un-extended exhaust duct without window slider adaptor or wall exhaust
adaptor A (as shown in the Installation section of this manual).
Unit Temperature Range
NOTE: To be in compliance EN 61000-3-11, the product MPPFB-12CRN1-QC1 shall be connected only to a
supply of the system impedance: | Zsys|=0.452 ohms or less, the product MPPFB-12CRN7-QB6 shall be
connected only to a supply of the system impedance: | Zsys|=0.371 ohms or less. Before connect the product
to public power network, please consult your local power supply authority to ensure the power network meet
above requirement.
≤
Cool 17-35°C (62-95°F)
Dry
Heat(pump heat
mode)
Heat(electrical
heat mode)
13-35°C (55-95°F)
5-30°C (41-86°F)
30°C (86°F)
Mode Temperature Range
Exhaust hose installation:
The exhaust hose and adaptor must be installed or removed in accordance with the usage mode.
For COOL,HEAT(heat pump type) or AUTO mode must be installed exhaust hose.
For FAN,DEHUMIDIIFY or HEAT(electrical heat type) mode must be removed exhaust hose.
Note About Fluorinated Gasses
-Fluorinated greenhouse gases are contained in hermetically sealed equipment. For specific information on
the type, the amount and the CO2 equivalent in tonnes of the fluorinated greenhouse gas(on some models),
please refer to the relevant label on the unit itself.
-Installation, service, maintenance and repair of this unit must be performed by a certified technician.
-Product uninstallation and recycling must be performed by a certified technician.
User Manual esatto.house 18 19
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Social Remark
When using this unit in the European countries, the following information must be followed:
DISPOSAL: Do not dispose this product as unsorted municipal waste. Collection of such waste
separately for special treatment is necessary.
It is prohibited to dispose of this appliance in domestic household waste.
For disposal, there are several possibilities:
• The municipality has established collection systems, where electronic waste can be disposed of at least free of
charge to the user.
• When buying a new product, the retailer will take back the old product at least free of charge.
• The manufacture will take back the old appliance for disposal at least free of charge to the user.
• As old products contain valuable resources, they can be sold to scrap metal dealers.
Wild disposal of waste in forests and landscapes endangers your health when hazardous substances
leak into the ground-water and find their way into the food chain.
User Manual esatto.house 20 21
WARRANTY TERMS AND CONDITIONS
AIR CONDITIONING
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the
ACL and includes a situation when an Appliance
cannot
be repaired or it is uneconomic for Residentia Group,
at its discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months, following
the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and ‘your’
has a corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and conditions,
repair or replace any parts which it considers to
be defective. Residentia Group or its ASR may use
remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become
the property of Residentia Group. This warranty does
not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
Warranty Information
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modied without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced
if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benets to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 12 have been followed.
CONTACT SERVICE
→ Please call 1300 11 HELP (4357)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
User Manual esatto.house 22 23
Attach your receipt to this page
Purchase Details
For your records, please record details of your purchase
below and staple your receipt on the opposite page.
Your serial number can be found on the rear of your
air conditioner.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
User Manual 24
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Applinces
Exactly what
you need
A RESIDENTIA
GROUP INITIATIVE
