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12
Troubleshooting guide
Problem Cause Solution
Solid white indicator light.
• Starting a cooking
cycle without
preheating.
• 2 possible options:
- allow to cook, but you must monitor
the cooking (white LED = manual
mode)
- stop the appliance, remove the food,
close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance stops during the cycle
of pre-heating or cooking.
• The appliance has been
kept open for too long
while cooking.
• Disconnect the appliance from the
outlet and leave for 2-3 mins, restart
the process. The next time you use
the appliance, make sure you open
and close it quick for best cooking
results. If the problem occurs again
contact your local T-fal customer
service.
Indicator flashing after
placing the food.
• Not sensing the food.
Meat thickness too thin.
• You must confirm the start of the
cooking by pressing the button .
Flashing white indicator light.
+ button flashing
or button flashing
• Appliance failure.
• Appliance stored
or used in a room that
is too cold.
• Disconnect and reconnect your
appliance and immediately restart
a preheat cycle. If the problem
persists, contact your Customer
Service.
The appliance no longer beeps.
I have added my food and closed the
appliance but the cooking cycle has
not started.
• Your food is thicker than
1.5 inches.
• Food must not be thicker than
1.5 inches.
I have put my food on the grill but the
indicator stays on PURPLE .
• You have not
completely openned
the grill to place the
food.
• Completely open the grill then close it.
• Not sensing the food.
Meat thickness too
thin, "OK" is flashing.
• Confirm the start of the cooking
by pressing the button .
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and
quality of the food being cooked, the programs have been set and tested for good quality food.
Tfal-OPTIGRILL-Can-NC00117829-02 12/03/13 09:43 Page12
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