User Manual - Page 190

For 2017 RENAULT ZOE.

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5.22
OPERATING FAULTS (1/4)
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTS POSSIBLE CAUSES WHAT TO DO
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
red.
The outdoor temperature is lower
than -26°C.
Recharge your vehicle in a more suitable
environment. If necessary, please refer to
the information on “Towing: breakdown re-
covery” in Section 5.
No electrical current in the wall
socket or poor connection of cable
to domestic socket.
Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The cord is defective. Please see an authorised dealer to replace
it.
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
blue.
The charging cord is not correctly
locked to the vehicle.
Plug the charging cord correctly to the ve-
hicle. Refer to the information on “Electric
vehicle: charging” in Section 1.
The activation of the air conditioning
using the card RENAULT fails to work.
The card RENAULT is outside its
area of action.
Step closer to the vehicle.
One of the usage conditions is not
complied with.
Please refer to the information on “Air-
conditioning: remote control activation” in
Section 3.
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