Nighthawk X6S AC4000
Tri-Band WiFi Router
User Manual
Model R8000P
July 2017
202-11714-01
350 E. Plumeria Drive
San Jose, CA 95134
USA
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals, and join our community.We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR
trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Setup
Unpack Your Router...............................................................................................9
Top View.................................................................................................................9
LEDs and Buttons on the Top Panel....................................................................10
Rear Panel...........................................................................................................11
Label....................................................................................................................12
Position Your Router.............................................................................................12
Cable Your Router................................................................................................13
Turn the LEDs On or Off or Disable LED Blinking................................................14
Turn the LEDs On or Off Using the LED On/Off Switch..................................14
Disable or Enable LED Blinking or Turn Off LEDs...........................................14
Chapter 2 Connect to the Network and Access the Router
Connect to the Network.......................................................................................17
Wired Connection............................................................................................17
WiFi Connection..............................................................................................17
WiFi Connection Using WPS...........................................................................17
Types of Logins....................................................................................................18
Use a Web Browser to Access the Router...........................................................18
Automatic Internet Setup.................................................................................18
Log In to the Router........................................................................................19
Install the Router With the NETGEAR Up App....................................................20
Change the Language.........................................................................................20
Access the Router With the NETGEAR genie App..............................................21
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard.............................................................................23
Manually Set Up the Internet Connection............................................................23
Specify an Internet Connection Without a Login.............................................23
Specify an Internet Connection That Uses a Login.........................................24
Specify IPv6 Internet Connections.......................................................................25
Requirements for Entering IPv6 Addresses....................................................26
Use Auto Config for an IPv6 Internet Connection...........................................27
Use Auto Detect for an IPv6 Internet Connection...........................................28
Set Up an IPv6 6to4 Tunnel Internet Connection............................................29
Set Up an IPv6 6rd Internet Connection.........................................................30
Set Up an IPv6 Pass Through Internet Connection.........................................31
Set Up an IPv6 Fixed Internet Connection......................................................32
Set Up an IPv6 DHCP Internet Connection....................................................33
Set Up an IPv6 PPPoE Internet Connection...................................................34
Change the MTU Size..........................................................................................35
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Chapter 4 Control Access to the Internet
Set Up Parental Controls.....................................................................................39
Allow or Block Access to Your Network................................................................40
Use Keywords to Block Internet Sites..................................................................41
Block Services From the Internet.........................................................................42
Delete Keywords From the Blocked List...............................................................43
Avoid Blocking on a Trusted Computer................................................................43
Manage Network Access Control Lists................................................................44
Schedule When to Block Internet Sites and Services..........................................44
Set Up Security Event Email Notifications...........................................................45
Chapter 5 Network Settings
View or Change WAN Settings............................................................................48
Set Up a Default DMZ Server..............................................................................49
Change the Router’s Device Name......................................................................49
Change the LAN TCP/IP Settings........................................................................50
Specify the IP Addresses That the Router Assigns.............................................51
Disable the DHCP Server Feature in the Router.................................................52
Manage Reserved LAN IP Addresses.................................................................53
Reserve an IP Address...................................................................................53
Edit a Reserved IP Address............................................................................54
Delete a Reserved IP Address Entry..............................................................54
Use the WPS Wizard for WiFi Connections.........................................................55
Specify Basic WiFi Settings.................................................................................55
Change the WiFi Mbps Settings...........................................................................57
Change the WiFi Password or Security Level......................................................57
Set Up a Guest WiFi Network..............................................................................58
Control the WiFi Radios.......................................................................................59
Use the WiFi On/Off Button.............................................................................59
Enable or Disable the WiFi Radios..................................................................59
Set Up a WiFi Schedule.......................................................................................60
Specify WPS Settings..........................................................................................60
Use the Router as a WiFi Access Point...............................................................61
Set Up a Bridge for a Port Group or VLAN Tag Group.........................................62
Set Up a Bridge for a Port Group....................................................................62
Set Up a Bridge for a VLAN Tag Group...........................................................63
Set Up an IPTV Port to Lease an Intranet Port...............................................64
Custom Static Routes..........................................................................................65
Set Up a Static Route......................................................................................66
Edit a Static Route..........................................................................................67
Delete a Static Route......................................................................................67
Ethernet Port Aggregation...................................................................................68
Set Up Ethernet Port Aggregation...................................................................68
View Ethernet Port Aggregation Status...........................................................69
Change the Router Configuration for Ethernet Port Aggregation....................69
Improve Network Connections With Universal Plug and Play..............................70
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Chapter 6 Manage Your Network
Update the Router Firmware................................................................................73
Check for New Firmware and Update the Router............................................73
Manually Upload Firmware to the Router........................................................74
Change the admin Password and Enable Password Recovery...........................74
Set Up admin Password Recovery.......................................................................75
Recover the admin Password..............................................................................76
View Router Status..............................................................................................76
Display Internet Port Statistics.............................................................................77
Check the Internet Connection Status.................................................................78
View and Manage Logs of Router Activity...........................................................78
View Devices Currently on the Network...............................................................79
Monitor Internet Traffictraffic metering..................................................................80
Manage the Router Configuration File.................................................................81
Back Up Settings.............................................................................................81
Erase the Current Configuration Settings........................................................81
Restore Configuration Settings.......................................................................82
Remote Access....................................................................................................82
Set Up Remote Management..........................................................................83
Use Remote Access........................................................................................83
Remotely Access Your Router Using the genie App............................................84
Chapter 7 Share USB Storage Devices Attached to the Router
USB Device Requirements..................................................................................86
Connect a USB Storage Device to the Router.....................................................86
Access a Storage Device Connected to the Router From a Windows Computer.87
Map a USB Device to a Windows Network Drive.................................................87
Access a Storage Device That Is Connected to the Router From a Mac.............88
Back Up Windows Computers With ReadySHARE Vault.....................................88
Back Up Mac Computers With Time Machine......................................................89
Set Up a USB Hard Drive on a Mac................................................................89
Prepare to Back Up a Large Amount of Data..................................................89
Use Time Machine to Back Up Onto a USB Hard Disk...................................90
Use FTP Within the Network................................................................................91
View or Change Network Folders on a Storage Device.......................................92
Add a Network Folder on a USB Storage Device................................................92
Edit a Network Folder on a USB Storage Device.................................................93
Safely Remove a USB Storage Device................................................................94
Chapter 8 Use Dynamic DNS to Access USB Storage Devices Through the Internet
Set Up and Manage Dynamic DNS.....................................................................96
Set Up FTP Access Through the Internet............................................................96
Your Personal FTP Server...................................................................................97
Set Up Your Personal FTP Server...................................................................97
Set Up a New Dynamic DNS Account.............................................................97
Specify a DNS Account That You Already Created.........................................98
Change the Dynamic DNS Settings................................................................99
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Access USB Storage Devices Through the Internet..........................................100
Remotely Access a USB Device Using ReadyCLOUD......................................100
Create a ReadyCLOUD Account...................................................................100
Register Your Router With ReadyCLOUD.....................................................100
Chapter 9 Use the Router as a Media Server
Specify ReadyDLNA Media Server Settings......................................................103
Play Music From a Storage Device With iTunes Server.....................................103
Set Up the Router’s iTunes Server With iTunes.............................................104
Set Up the Router’s iTunes Server With the Remote App.............................105
Set Up the Router to Work With TiVo.................................................................106
Chapter 10 Share a USB Printer
Install the Printer Driver and Cable the Printer..................................................108
Download the ReadySHARE Printer Utility........................................................108
Install the ReadySHARE Printer Utility..............................................................109
Print Using the NETGEAR USB Control Center................................................110
Chapter 11 Use VPN to Access Your Network
Set Up a VPN Connection..................................................................................112
Specify VPN Service in the Router....................................................................112
Install OpenVPN Software.................................................................................113
Install OpenVPN Software on Your Windows Computer................................113
Install OpenVPN Software on Your Mac Computer.......................................116
Install OpenVPN Software on an iOS Device................................................116
Install OpenVPN Software on an Android Device.........................................117
Use a VPN Tunnel on Your Windows Computer.................................................118
Use VPN to Access the Router’s USB Device and Media..................................120
Use VPN to Access Your Internet Service at Home...........................................120
Set Up VPN Client Internet Access in the Router.........................................121
Block VPN Client Internet Access in the Router............................................121
Use a VPN Tunnel to Access Your Internet Service at Home........................122
Chapter 12 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server.....................................................................124
Set Up Port Forwarding to a Local Server.....................................................124
Add a Custom Port Forwarding Service........................................................125
Edit a Port Forwarding Service......................................................................125
Delete a Port Forwarding Entry.....................................................................126
Application Example: Make a Local Web Server Public................................126
How the Router Implements the Port Forwarding Rule.................................127
Port Triggering....................................................................................................127
Add a Port Triggering Service........................................................................128
Enable Port Triggering...................................................................................129
Application Example: Port Triggering for Internet Relay Chat port triggering.129
Chapter 13 Troubleshooting
Quick Tips..........................................................................................................132
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Sequence to Restart Your Network...............................................................132
Check Ethernet Cable Connections..............................................................132
WiFi Settings.................................................................................................132
Network Settings...........................................................................................132
Troubleshoot With the LEDs...............................................................................132
Standard LED Behavior When the Router Is Powered On............................133
Power LED Is Off or Blinking.........................................................................133
LEDs Never Turn Off.....................................................................................133
Internet or Ethernet Port LEDs Are Off.........................................................133
WiFi LED Is Off..............................................................................................134
You Cannot Log In to the Router........................................................................134
You Cannot Access the Internet.........................................................................134
Troubleshoot Internet Browsing.........................................................................136
Changes Are Not Saved....................................................................................136
Troubleshoot WiFi Connectivity..........................................................................136
Troubleshoot Your Network Using the Ping Utility..............................................137
Test the LAN Path to Your Router..................................................................137
Test the Path From Your Computer to a Remote Device...............................138
Troubleshoot 404 Error Message When Trying to Log In to Plex Account.........138
Chapter 14 Supplemental Information
Factory Settings.................................................................................................140
Technical Specifications.....................................................................................141
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1
Hardware Setup
This chapter contains the following sections:
• Unpack Your Router on page 9
• Top View on page 9
• LEDs and Buttons on the Top Panel on page 10
• Rear Panel on page 11
• Label on page 12
• Position Your Router on page 12
• Cable Your Router on page 13
• Turn the LEDs On or Off or Disable LED Blinking on page 14
For more information about the topics covered in this manual, visit the support website at netgear.com/support.
8
Unpack Your Router
Your package contains the router, the power adapter, and an Ethernet cable.
Figure 1. Package contents
Top View
The status LEDs, WiFi On/Off button, and WPS button are located on the top of the router.
Figure 2. Router LEDs and buttons
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Nighthawk X6S AC4000 Tri-Band WiFi Router
LEDs and Buttons on the Top Panel
The status LEDs are located on the top of the router.
Table 1. LED descriptions
DescriptionLED
• Solid white.The router is ready.
• Blinking white.The router is not ready, firmware is upgrading, or the Reset button was
pressed.
• Off. Power is not supplied to the router.
Power
• Solid white. An Ethernet connection is established.
• Blinking white.The port is sending or receiving traffic.
• Off. No Ethernet cable is connected between the router and the modem.
Internet
• Solid white.The 2.4 GHz WiFi radio is operating.
• Blinking.The router is sending or receiving WiFi traffic.
• Off.The 2.4 GHz WiFi radio is off.
2.4 GHz WiFi
• Solid white.The 5 GHz 1 WiFi radio is operating.
• Blinking.The router is sending or receiving WiFi traffic.
• Off.The 5 GHz 1 WiFi radio is off.
5 GHz 1 WiFi
• Solid white.The 5 GHz 2 WiFi radio is operating.
• Blinking.The router is sending or receiving WiFi traffic.
• Off.The 5 GHz 2 WiFi radio is off.
5 GHz 2 WiFi
The USB 3.0 LED is for the USB 3.0 USB port.The USB 2.0 LED is for the USB 2.0 port.
• Solid white. A USB device is connected and is ready.
• Blinking. A USB device is plugged in and is trying to connect.
• Off. No USB device is connected, or someone clicked the Safely Remove Hardware button
and it is now safe to remove the attached USB device.
USB 3.0 port
USB 2.0 port
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Nighthawk X6S AC4000 Tri-Band WiFi Router
Table 1. LED descriptions (Continued)
DescriptionLED
The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100
Mbps or 10 Mbps Ethernet connections.
• Solid. A powered-on device is connected to the Ethernet port.
• Blinking.The port is sending or receiving traffic.
• Off. No device is connected to this Ethernet port.
Ethernet ports 1–4
Pressing this button for two seconds turns the 2.4 GHz, 5 GHz 1, and 5 GHz 2 WiFi radios on
and off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you
cannot use WiFi to connect to the router.
WiFi On/Off button with LED
This button lets you use WPS to join the WiFi network without typing the WiFi password.The
WPS LED blinks white during this process and then lights solid white.
WPS button with LED
If the LED On/Off switch is moved to the Off position, all the LEDs except the Power
LED are turned off.
Note
Rear Panel
The rear panel connections and buttons are shown in the following figure.
Figure 3. Rear panel
Viewed from left to right, the back panel contains the following components:
• USB 2.0 port. One USB 2.0 port to connect USB storage devices.
• LED On/Off switch. If this switch is in the Off position, all the router’s LEDs, including the LEDs on the
four active antennas, but not the Power LED, are turned off.
• Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the router to LAN devices. Ethernet
port aggregation is enabled by default. Use Ethernet aggregate ports 1 and 2 to cable a device that
supports Ethernet port aggregation to the router. Ethernet ports 3 and 4 are nonaggregate Ethernet
ports.
• USB 3.0 port. One USB 3.0 port to connect USB storage devices.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
• Reset button. Pressing the Reset button resets the router. If the Reset button is pressed for at least
seven seconds and the Power LED blinks white, the router returns to its factory settings.
• DC power connector. Connect the power adapter that came in the product package to the DC power
connector.
• Power On/Off button. Press the Power On/Off button to provide power to the router.
Label
The label on the router shows the login information, WiFi network name and network key (password), MAC
address, and serial number.
Figure 4. Product label
Position Your Router
The router lets you access your network anywhere within the operating range of your WiFi network. However,
the operating distance or range of your WiFi connection can vary significantly depending on the physical
placement of your router.
To take full advantage of the 11ad advanced feature, your router must be placed within 20 feet and within
line-of-sight of the 11ad enabled device that you are connecting to it
In addition, position your router according to the following guidelines:
• Place your router near the center of the area where your computers and other devices operate, and
within line of sight to your WiFi devices.
• Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired
computers.
• Place the router in an elevated location, minimizing the number walls and ceilings between the router
and your other devices.
• Place the router away from electrical devices such as these:
- Ceiling fans
- Home security systems
Hardware Setup
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Nighthawk X6S AC4000 Tri-Band WiFi Router
- Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
• Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such
as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
• The thickness and number of walls the WiFi signal passes through.
• Other WiFi access points in and around your home might affect your router’s signal.
WiFi access points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi
signal for network access.
Cable Your Router
Power on your router and connect it to a modem.
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
If your modem uses a battery backup, put the battery back in.
3. Connect your modem to the Internet port of your router with the Ethernet cable that came with your
router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. Press the Power On/Off button on the rear panel of the router.
Turn the LEDs On or Off or Disable LED Blinking
You can turn off the router LEDs using the LED On/Off switch on the rear panel of the router.You can also
log in to the router to disable or enable LED blinking or turn off the LEDs.
Turn the LEDs On or Off Using the LED On/Off Switch
Use the LED On/Off switch on the rear panel of the router to turn off the LEDs, including the LEDs on the
four active antennas. Note that the Power LED stays lit even if the LED On/Off switch is in the Off position.
To turn the LEDs on or off using the LED On/Off switch:
Move the LED On/Off switch on the rear panel to the On or Off position.
Disable or Enable LED Blinking or Turn Off LEDs
Log in to the router to disable or enable LED blinking.You can also turn off the LEDs.
To disable LED blinking or turn off the LEDs using the router’s web interface:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > LED Control Settings.
The LED Control Settings page displays.
5. Select an LED control setting:
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Nighthawk X6S AC4000 Tri-Band WiFi Router
• Enable blinking on Internet LED, LAN LED,Wireless LED and USB LED when data traffic is
detected. Allows standard LED behavior.This setting is enabled by default.
• Disable blinking on Internet LED, LAN LED,Wireless LED and USB LED when data traffic is
detected. Blinking is disabled when data traffic is detected.
• Turn off all LEDs except Power LED. All the LEDs, except the Power LED, are turned off.
6. Click the Apply button.
Your settings are saved.
Hardware Setup
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Nighthawk X6S AC4000 Tri-Band WiFi Router
2
Connect to the Network and Access the
Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection.This chapter explains the
ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the Network on page 17
• Types of Logins on page 18
• Use a Web Browser to Access the Router on page 18
• Install the Router With the NETGEAR Up App on page 20
• Change the Language on page 20
• Access the Router With the NETGEAR genie App on page 21
16
Connect to the Network
You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to
use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network
(LAN).
The router has four Ethernet ports. Ports 1 and 2 can be used as Ethernet LAN ports or as aggregation
ports to connect to a NAS or Smart Switch that supports port aggregation (LACP).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable an Ethernet port on the router.
Your computer connects to the local area network (LAN).
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On your computer or WiFi device, find and select the WiFi network.
The WiFi network name is on the router’s label.
3. Join the WiFi network and enter the WiFi password.
The password is on the router’s label.
Your WiFi device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select
the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
3. Press the WPS button on the router.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for
WPS connections.
Your computer or WiFi device connects to the WiFi network.
Connect to the Network and Access the Router
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Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that
you know which login to use when.
Several types of logins are associated with the router:
• ISP login.The login that your ISP gave you logs you in to your Internet service.Your service provider
gave you this login information in a letter or some other way. If you cannot find this login information,
contact your service provider.
• WiFi network key or password.Your router is preset with a unique WiFi network name (SSID) and
password for WiFi access.This information is on the router label.
• Router login.This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser
to access the router to view or change its settings.When you access the router, the software automatically
checks to see if your router can connect to your Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the router and set up
your router manually. Before you start the setup process, get your ISP information and make sure that the
computers and devices in the network are using the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information
needed to connect to the Internet. For DSL service, you might need the following information to set up your
router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address setting (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet.When you
start an Internet application, your router automatically logs you in.
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes
to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or WiFi device is connected to the router with an Ethernet cable (wired)
or over WiFi with the preset security settings listed on the label.
If you want to change the router’s WiFi settings, use a wired connection to avoid being
disconnected when the new WiFi settings take effect.
Note
Connect to the Network and Access the Router
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Nighthawk X6S AC4000 Tri-Band WiFi Router
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
• The first time you set up the Internet connection for your router, the browser goes to
http://www.routerlogin.net and the Configuring the Internet Connection page displays.
• If you already set up the Internet connection, enter http://www.routerlogin.net in the address field
for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5. If the browser does not display a router page, do the following:
• Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router.
• Make sure that the router is receiving power and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
• Browse to http://www.routerlogin.net.
• If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain
an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information.
c. Read You Cannot Access the Internet on page 134. If problems persist, register your NETGEAR
product and contact NETGEAR technical support.
When the router connects to the Internet, you are prompted to download and install the free NETGEAR
Desktop genie app and the free ReadySHARE Vault app.
Log In to the Router
When you first connect to your router and launch a web browser, the browser automatically displays the
router’s web page. If you want to view or change settings for the router later, you can use a browser to log
in to the router’s web page.
To log in to the router:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
You can also enter http://www.routerlogin.com or http://192.168.1.1.The procedures
in this manual use http://www.routerlogin.net.
Note
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
The BASIC Home page displays.
Install the Router With the NETGEAR Up App
With the NETGEAR Up app, you can easily install your router.The app automatically updates the router to
the latest firmware, allows you to personalize your WiFi network, and even helps register your router with
NETGEAR.
The NETGEAR Up app is available for iOS and Android mobile devices.
To install your router using the NETGEAR Up app:
1. Cable your router.
For more information, see Cable Your Router on page 13.
2. On your iOS or Android mobile device, go to the app store, search for NETGEAR Up, and download
the app.
3. On your iOS or Android mobile device, tap Settings > Wi-Fi and find and connect to your router’s WiFi
network.
Your router’s WiFi network name (SSID) and network key (password) are on the router label.
4. Launch the NETGEAR Up app on your mobile device.
5. Follow the instructions that display on the app to install your router and connect to the Internet.
Change the Language
By default, the language is set to Auto.
To change the language:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Connect to the Network and Access the Router
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Access the RouterWith the NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home network.The genie
app can help you with the following:
• Automatically repair common WiFi network problems.
• Easily manage router features like Live Parental Controls, guest access, Internet traffic meter, speed
test, and more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard page displays.
Connect to the Network and Access the Router
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3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the
Internet connection when you first access the router with a web browser.You can also customize or specify
your Internet settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard on page 23
• Manually Set Up the Internet Connection on page 23
• Specify IPv6 Internet Connections on page 25
• Change the MTU Size on page 35
22
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router.The
Setup Wizard is not the same as the pages that display the first time you connect to your router to set it up.
To use the Setup Wizard:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see Manually Set Up the
Internet Connection on page 23).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet
configuration.
When the router connects to the Internet, you are prompted to download and install the free NETGEAR
Desktop genie app and the free ReadySHARE Vault app.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, leave the No radio button selected.
6. If your Internet connection requires an account name or host name, click the Edit button in the Account
Name section and enter the account name.
7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections on this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
• Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically
assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that
your ISP assigned.The gateway is the ISP router to which your router connects.
9. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
10. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address.The router captures and uses the MAC address of the computer
that you are now using.You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on
page 134.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, select the Yes radio button.
6. From the Internet Service Provider menu, select the encapsulation method: PPPoE, L2TP, or PPTP.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes)
field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using
the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
• Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically
assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that
your ISP assigned.The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
14. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address.The router captures and uses the MAC address of the computer
that you are now using.You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on
page 134.
Specify IPv6 Internet Connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
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To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
• If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
• If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is IPv6, select Auto
Config.
Your Internet service provider (ISP) can provide this information. For more information about IPv6
Internet connection, see the following sections:
• Use Auto Detect for an IPv6 Internet Connection on page 28
• Use Auto Config for an IPv6 Internet Connection on page 27
• Set Up an IPv6 6to4 Tunnel Internet Connection on page 29
• Set Up an IPv6 6rd Internet Connection on page 30
• Set Up an IPv6 Pass Through Internet Connection on page 31
• Set Up an IPv6 Fixed Internet Connection on page 32
• Set Up an IPv6 DHCP Internet Connection on page 33
• Set Up an IPv6 PPPoE Internet Connection on page 34
6. Click the Apply button.
Your settings are saved.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.You
can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.The following
errors invalidate an IPv6 address:
• More than eight groups of hexadecimal quartets
• More than four hexadecimal characters in a quartet
• More than two colons in a row
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Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autoconfiguration:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Config.
The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN.This field shows the IPv6 address that is acquired for the router’s
LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
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If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
11. Click the Apply button.
Your settings are saved.
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
The router automatically detects the information in the following fields:
• Connection Type.This field indicates the connection type that is detected.
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN.This field shows the IPv6 address that is acquired for the router’s
LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
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7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
9. Click the Apply button.
Your settings are saved.
Set Up an IPv6 6to4 Tunnel Internet Connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4
Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.
The router automatically detects the information in the Router’s IPv6 Address on LAN field.This field
shows the IPv6 address that is acquired for the router’s LAN interface.The number after the slash (/)
is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
• Auto.Your router uses any remote relay router that is available on the Internet.This is the default
setting.
• Static IP Address. Enter the static IPv4 address of the remote relay router.Your IPv6 ISP usually
provides this address.
7. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
• Auto Config.This is the default setting.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
8. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 6rd Internet Connection
The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses
the service provider’s own IPv6 address prefix.This limits the operational domain of 6rd to the service
provider’s network and is under direct control of the service provider.The IPv6 service provided is equivalent
to native IPv6.The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses
that are assigned for use within the service provider’s network.This mapping allows for automatic
determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.
With a 6rd tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish
a 6rd tunnel IPv6 WAN connection:
• Auto Detect mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4
option, autodetect selects the IPv6 as 6rd tunnel setting.The router uses the 6rd option information to
establish the 6rd connection.
• Manual mode. Select 6rd Tunnel. If the router receives option 212, the fields are automatically
completed. Otherwise, you must enter the 6rd settings.
To set up an IPv6 6rd Internet connection:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6rd.
The page adjusts.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
The page adjusts.The router automactially detects the information in the following sections:
• 6rd (IPv6 Rapid Development) Configuration.The router detects the service provider’s IPv4
network and attempts to establish an IPv6 6rd tunnel connection. If the IPv4 network returns 6rd
parameters to the router, the page adjusts to display the correct settings in this section.
• Router’s IPv6 Address on LAN.This field shows the IPv6 address that is acquired for the router’s
LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
7. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network
(the LAN).
8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Pass Through Internet Connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet
ports) for IPv6 packets.The router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Fixed Internet Connection
To set up a fixed IPv6 Internet connection:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The page sdjusts.
6. Configure the fixed IPv6 addresses for the WAN connection:
• IPv6 Address/Prefix Length.The IPv6 address and prefix length of the router WAN interface.
• Default IPv6 Gateway.The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
• Primary DNS Server.The primary DNS server that resolves IPv6 domain name records for the
router.
• Secondary DNS Server.The secondary DNS server that resolves IPv6 domain name records for
the router.
If you do not specify the DNS servers, the router uses the DNS servers that are
configured for the IPv4 Internet connection on the Internet Setup page. (See Manually
Set Up the Internet Connection on page 23.)
Note
7. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
• Auto Config.This is the default setting.
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This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s
LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 DHCP Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN.This field shows the IPv6 address that is acquired for the router’s
LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. (Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the Domain Name (If Required) field, enter a domain name.
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You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
11. Click the Apply button.
Your settings are saved.
Set Up an IPv6 PPPoE Internet Connection
To set up a PPPoE IPv6 Internet connection:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface.The number after the slash (/) is the length of the prefix, which is also
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Nighthawk X6S AC4000 Tri-Band WiFi Router
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN.This field shows the IPv6 address that is acquired for the router’s
LAN interface.The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main mail account is
JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL)
require that you use your full email address when you log in. If your ISP requires your full email address,
type it in this field.
7. In the Password field, enter the password for the ISP connection.
8. In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
The default setting of the Connection Mode menu is Always On to provide a steady
IPv6 connection.The router never terminates the connection. If the connection is
terminated, for example, when the modem is turned off, the router attempts to
reestablish the connection immediately after the PPPoE connection becomes available
again.
Note
9. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
10. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Select an IPv6 Filtering radio button:
• Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
12. Click the Apply button.
Your settings are saved.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.When one
network device communicates across the Internet with another, the data packets travel through many devices
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along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the
value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations
occurs:
• You experience problems connecting to your ISP or other Internet service, and the technical support of
either the ISP or NETGEAR recommends changing the MTU setting.These web-based applications
might require an MTU change:
- A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
- America Online’s DSL service
• You use VPN and experience severe performance problems.
• You used a program to optimize MTU for performance reasons and now you are experiencing connectivity
or performance problems.
An incorrect MTU setting can cause Internet communication problems. For example,
you might not be able to access certain websites, frames within websites, secure
login pages, or FTP or POP servers.
Note
To change the MTU size:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button.
Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment,
you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away.The following
table describes common MTU sizes and applications.
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Table 2. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size.This setting is typical for connections that do not use
PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Usable by AOL if you do not send or receive large email attachments, for example.1460
Used in PPTP environments or with VPN.1436
Maximum size for AOL DSL.1400
Typical value to connect to dial-up ISPs.576
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4
Control Access to the Internet
The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from
the Internet.
This chapter includes the following sections:
• Set Up Parental Controls on page 39
• Allow or Block Access to Your Network on page 40
• Use Keywords to Block Internet Sites on page 41
• Manage Network Access Control Lists on page 44
• Schedule When to Block Internet Sites and Services on page 44
• Set Up Security Event Email Notifications on page 45
38
Set Up Parental Controls
The first time that you select Parental Controls from the BASIC Home page, your browser goes to the
Parental Controls website, where you can learn more about Parental Controls and download the application.
After you set up and enable Parental Controls, you can change the web filtering level for each device on
the network through the network map page on the genie app.
To set up Parental Controls:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Parental Controls.
The Parental Controls website displays.
5. Click the button for the app or version that you want to download and use.
6. Follow the onscreen instructions to download and install the genie app.
7. Open the genie app and select Parental Controls.
After installation, Parental Controls automatically starts.
8. Click the Next button, read the note, and click the Next button again.
Because Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free
account.
9. Select a radio button as follows:
• If you already own an OpenDNS account, leave the Yes radio button selected.
• If you do not own an OpenDNS account, select the No radio button.
If you are creating an account, the Create a free OpenDNS account page displays. Do the following:
a. Complete the fields.
b. Click the Next button.
After you log on or create your account, the filtering level page displays.
10. Select a filtering level and click the Next button.
The Setup is complete page displays.
11. Click the Take me to the status screen button.
The Status page displays. Parental controls are now set up for the router.
12. To enable Parental Controls, click the Enable Live Parental Controls button.
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Allow or Block Access to Your Network
You can use access control to block or allow access to your network.
To set up access control:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the Allow and Block
buttons.When this check box is cleared, all devices are allowed to connect, even if a device is in the
blocked list.
6. Select an access rule:
• Allow all new devices to connect.With this setting, if you add a new device, it can access your
network.You don’t need to enter its MAC address on this page.We recommend that you leave this
radio button selected.
• Block all new devices from connecting.With this setting, if you add a new device, before it can
access your network, you must enter its MAC address for an Ethernet connection and its MAC
address for a WiFi connection in the allowed list.
The access rule does not affect previously blocked or allowed devices. It applies only to devices joining
your network in the future after you apply these settings.
7. To view allowed or blocked devices that are not connected, click one of the following links:
• View list of allowed devices not currently connected to the network
• View list of blocked devices not currently connected to the network
The list displays.
8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the
network, select the check box next to your computer or device, and click the Allow button.
9. Click the Apply button.
Your settings are saved.
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Use Keywords to Block Internet Sites
You can use keywords to block certain Internet sites from your network.You can use blocking all the time
or based on a schedule.
To block Internet sites:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Select a keyword blocking option:
• Per Schedule.Turn on keyword blocking according to a schedule that you set. For more information,
see Schedule When to Block Internet Sites and Services on page 44.
• Always.Turn on keyword blocking all the time, independent of the Schedule page.
6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
For example:
• Specify XXX to block http://www.badstuff.com/xxx.html.
• Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.
• Enter a period (.) to block all Internet browsing access.
7. Click the Add Keyword button.
The keyword is added to the keyword list.The keyword list supports up to 32 entries.
8. Click the Apply button.
Keyword blocking takes effect.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
Block Services From the Internet
You can block Internet services on your network based on the type of service.You can block the services
all the time or based on a schedule.
To block services:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Services.
The Block Services page displays.
5. Specify when to block the services:
• To block the services all the time, select the Always radio button.
• To block the services based on a schedule, select the Per Schedule radio button.
For information about how to specify the schedule, see Schedule When to Block Internet Sites and
Services on page 44.
6. Click the Add button.
The Block Services Setup page displays.
7. To add a service that is in the Service Type menu, select the application or service.
The settings for this service automatically display in the fields.
8. To add a service or application that is not in the menu, select User Defined, and do the following:
a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise,
select TCP/UDP (both).
b. Enter the starting port and ending port numbers.
If the service uses a single port number, enter that number in both fields.To find out which port
numbers the service or application uses, you can contact the publisher of the application, ask user
groups or newsgroups, or search on the Internet.
9. Select a filtering option:
• Only This IP Address. Block services for a single computer.
• IP Address Range. Block services for a range of computers with consecutive IP addresses on your
network.
• All lP Addresses. Block services for all computers on your network.
10. Click the Add button.
Your settings are saved.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
Delete Keywords From the Blocked List
To delete keywords from the list:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is admin.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Do one of the following:
• To delete a single word, select it and click the Delete Keyword button.
The keyword is removed from the list.
• To delete all keywords on the list, click the Clear List button.
All keywords are removed from the list.
6. Click the Apply button.
Your settings are saved.
Avoid Blocking on a Trusted Computer
You can exempt one trusted computer from blocking.The computer that you exempt must be assigned a
fixed IP address.You can use the reserved IP address feature to specify the IP address. See Manage
Reserved LAN IP Addresses on page 53.
To specify a trusted computer:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
6. In the Trusted IP Address field, enter the IP address of the trusted computer.
7. Click the Apply button.
Your settings are saved.
Manage Network Access Control Lists
You can use access control to block or allow access to your network.
To manage devices that are allowed or blocked:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control radio button.
6. Click the View list of allowed devices not currently connected to the network link.
The list displays.
7. Select the check box for a device.
8. Use the Add button, Edit button, and Remove from the list button as needed.
9. Click the Apply button.
Your changes take effect.
Schedule When to Block Internet Sites and Services
When you schedule blocking, the same schedule is used to block sites and to block services. For information
about how to specify what you want the router to block, see Use Keywords to Block Internet Sites on page
41 and Block Services From the Internet on page 42.
To schedule blocking:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.
The Schedule page displays.
5. Specify when to block keywords and services:
• Days to Block. Select the check box for each day that you want to block the keywords, or select
the Every Day check box, which automatically selects the check boxes for all days.
• Time of Day to Block. Select a start and end time in 24-hour format, or select the All Day check
box for 24-hour blocking.
6. Select your time zone from the menu.
7. If you live in a region that observes daylight saving time, select the Automatically adjust for daylight
savings time check box.
8. Click the Apply button.
Your settings are saved.
Set Up Security Event Email Notifications
The router can email you its logs of router activity.The log records router activity and security events such
as attempts to access blocked sites or services.
To set up email notifications:
1. Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > E-mail.
The E-mail page displays.
5. Select the Turn E-mail Notification On check box.
6. In the Primary E-mail Address field, enter the email address you want to send alerts and logs to.
7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such
as mail.myISP.com).
You might be able to find this information in the configuration window of your email program. If you leave
this field blank, log and alert messages are not sent.
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8. In the Outgoing Mail Server Port Number section, select the Auto Detection port number or the
Specific Port Number radio button:
You might be able to find this information in the configuration window of your email program. If you leave
this field blank, log and alert messages are not sent.
9. In the Send to This E-mail Address field, type the email address to which logs and alerts are to be
sent.
This email address is also used for the From address. If this field is blank, log and alert messages are
not sent.
10. If your outgoing email server requires authentication, select the My Mail Server requires authentication
check box, and do the following:
a. In the User Name field, type the user name for the outgoing email server.
b. In the Password field, type the password for the outgoing email server.
11. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately
check box.
Email alerts are sent immediately when someone attempts to visit a blocked site.
12. To send logs based on a schedule, specify these settings:
a. From Send logs according to this schedule menu, select the schedule type.
b. From the Day menu, select the day.
c. From the Time menu, select the time, and select the am or pm radio button.
13. Click the Apply button.
Your settings are saved.
Logs are sent automatically according to the schedule that you set. If the log fills before the specified
time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the
log and the log buffer fills, the router overwrites the log.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
5
Network Settings
The router comes ready for WiFi, Ethernet, and USB connections.You can customize the router’s network
settings.We recommend that you install the router and connect it to the Internet before you change its network
settings.
This chapter includes the following sections:
• View or Change WAN Settings on page 48
• Set Up a Default DMZ Server on page 49
• Change the Router’s Device Name on page 49
• Change the LAN TCP/IP Settings on page 50
• Specify the IP Addresses That the Router Assigns on page 51
• Disable the DHCP Server Feature in the Router on page 52
• Manage Reserved LAN IP Addresses on page 53
• Use the WPS Wizard for WiFi Connections on page 55
• Specify Basic WiFi Settings on page 55
• Change the WiFi Mbps Settings on page 57
• Change the WiFi Password or Security Level on page 57
• Set Up a Guest WiFi Network on page 58
• Control the WiFi Radios on page 59
• Set Up a WiFi Schedule on page 60
• Specify WPS Settings on page 60
• Use the Router as a WiFi Access Point on page 61
• Custom Static Routes on page 65
• Ethernet Port Aggregation on page 68
• Improve Network Connections With Universal Plug and Play on page 70
47
View or Change WAN Settings
You can view or configure wide area network (WAN) settings for the Internet port.You can set up a DMZ
(demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond
to a ping to its WAN (Internet) port.
To view or change the WAN settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
The following settings display:
• Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service
attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box
only in special circumstances.
• Default DMZ Server.This feature is sometimes helpful when you are playing online games or
videoconferencing, but it makes the firewall security less effective. See Set Up a Default DMZ Server
on page 49.
• Respond to Ping on Internet Port.This feature allows your router to be discovered. Use this
feature only as a diagnostic tool or for a specific reason.
• Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to
receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you
can select this check box to disable it.
• MTU Size (in bytes).The normal MTU (maximum transmit unit) value for most Ethernet networks
is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it
is necessary for your ISP connection. See Change the MTU Size on page 35.
• NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound
traffic. Secured NAT protects computers on the LAN from attacks from the Internet but might prevent
some Internet games, point-to-point applications, or multimedia applications from working. Open
NAT provides a much less secured firewall but allows almost all Internet applications to work.
• Disable SIP ALG. Some voice and video communication applications do not work well with the SIP
ALG. Disabling the SIP ALG might help your voice and video applications to create and accept a
call through the router.
5. Click the Apply button.
Your settings are saved.
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Set Up a Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and videoconferencing
applications that are incompatible with Network Address Translation (NAT).The router is programmed to
recognize some of these applications and to work correctly with them, but other applications might not
function well. In some cases, one local computer can run the application correctly if the IP address for that
computer is entered as the default DMZ server.
WARNING:
DMZ servers pose a security risk. A computer designated as the default DMZ
server loses much of the protection of the firewall and is exposed to exploits
from the Internet. If compromised, the DMZ server computer can be used to
attack other computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a response to one of
your local computers or a service that you configured on the Port Forwarding/Port Triggering page. Instead
of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network.
This computer is called the default DMZ server.
To set up a default DMZ server:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Default DMZ Server check box.
6. Type the IP address.
7. Click the Apply button.
Your settings are savedt.
Change the Router’s Device Name
The router’s default device name is based on its model number, such as R9000.This device name displays
in the file manager when you browse your network.
To change the router's device name:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Device Name field, type a new name.
6. Click the Apply button.
Your settings are saved.
Change the LAN TCP/IP Settings
The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.The
router’s default LAN IP configuration is as follows:
• LAN IP address. 192.168.1.1
• Subnet mask. 255.255.255.0
These addresses are part of the designated private address range for use in private networks and are
suitable for most applications. If your network requires a different IP addressing scheme, you can change
these settings.
You might want to change these settings if you need a specific IP subnet that one or more devices on the
network use, or if you use competing subnets with the same IP scheme.
To change the LAN TCP/IP settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the IP Address field, type the IP address.
6. In the IP Subnet Mask, type the subnet mask of the router.
The IP address and subnet mask identify which addresses are local to a specific device and which must
be reached through a gateway or router.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
7. Change the RIP settings.
Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
a. Select the RIP direction:
• Both.The router broadcasts its routing table periodically and incorporates information that it
receives.
• Out Only.The router broadcasts its routing table periodically.
• In Only.The router incorporates the RIP information that it receives.
b. Select the RIP version:
• Disabled.This is the default setting.
• RIP-1.This format is universally supported. It is adequate for most networks, unless you are
using an unusual network setup.
• RIP-2.This format carries more information. Both RIP-2B and RIP-2M send the routing data in
RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.
8. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the router, you are disconnected when this change takes effect.
9. To reconnect, close your browser, relaunch it, and log in to the router.
Specify the IP Addresses That the Router Assigns
By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.The router assigns IP,
DNS server, and default gateway addresses to all computers connected to the LAN.The assigned default
gateway address is the LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the
default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save
part of the range for devices with fixed addresses.
To specify the pool of IP addresses that the router assigns:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
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Nighthawk X6S AC4000 Tri-Band WiFi Router
The LAN Setup page displays.
5. Make sure that the Use Router as DHCP Server check box is selected.
6. Specify the range of IP addresses that the router assigns:
a. In the Starting IP Address field, type the lowest number in the range.
This IP address must be in the same subnet as the router.
b. In the Ending IP Address field, type the number at the end of the range of IP addresses.
This IP address must be in the same subnet as the router.
7. Click the Apply button.
Your settings are saved.
The router delivers the following parameters to any LAN device that requests DHCP:
• An IP address from the range that you define
• Subnet mask
• Gateway IP address (the router’s LAN IP address)
• DNS server IP address (the router’s LAN IP address)
Disable the DHCP Server Feature in the Router
By default, the router acts as a DHCP server.The router assigns IP, DNS server, and default gateway
addresses to all computers connected to the LAN.The assigned default gateway address is the LAN address
of the router.
You can use another device on your network as the DHCP server or specify the network settings of all your
computers.
To disable the DHCP server feature in the router:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
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Your settings are saved.
7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer
IP addresses manually so that the computers can access the router.
Manage Reserved LAN IP Addresses
When you specify a reserved IP address for a computer on the LAN, that computer always receives the
same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers
or servers that require permanent IP settings.
Reserve an IP Address
To reserve an IP address:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, click the Add button.
6. In the IP Address field, type the IP address to assign to the computer or server.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.
7. Type the MAC address of the computer or server.
If the computer is already on your network, you can copy its MAC address from the
Attached Devices page and paste it here.
Tip
8. Click the Apply button.
The reserved address is entered into the table.
The reserved address is not assigned until the next time the computer contacts the router’s DHCP server.
Reboot the computer, or access its IP configuration and force a DHCP release and renew.
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Edit a Reserved IP Address
To edit a reserved address entry:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address.
6. Click the Edit button.
7. Change the settings.
8. Click the Apply button.
Your changes are saved.
Delete a Reserved IP Address Entry
To delete a reserved address entry:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address.
6. Click the Delete button.
The address is removed.
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Use the WPS Wizard for WiFi Connections
The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi
password.
To use the WPS Wizard:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
A note explaining WPS displays.
5. Click the Next button.
The WPS page displays.
6. Select a setup method:
• Push button. Click the WPS button on this screen.
• PIN Number.The page adjusts. Enter the client security PIN and click the Next button.
7. Within two minutes, go to the WPS-enabled device and use its WPS software to connect to the WiFi
network.
The WPS process automatically sets up yourr WPS-enabled device with the network password when
it connects.The router WPS page displays a confirmation message.
Specify Basic WiFi Settings
The router comes with preset security.This means that the WiFi network name (SSID), network key
(password), and security option (encryption protocol) are preset in the factory.You can find the preset SSID
and password on the label on the router.
The preset SSID and password are uniquely generated for every device to protect
and maximize your WiFi security.
Note
If you change your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If your computer is connected with WiFi when you change the SSID or other WiFi security settings, you are
disconnected when you click the Apply button.To avoid this problem, use a computer with a wired connection
to access the router.
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To specify basic WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
You can specify the settings for the 2.4 GHz band and 5 GHz band.
Your router might display information that is different from this example.
5. From the Region menu, select your region.
In some locations, you cannot change this setting.
6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.
When this check box is selected, the router broadcasts its network name (SSID) so that it displays when
you scan for local WiFi networks on your computer or WiFi device.
7. To change the network name (SSID), type a new name in the Name (SSID) field.
The name can be up to 32 characters long and it is case-sensitive.The default SSID is randomly
generated and is on the label on the touer. If you change the name, make sure to write down the new
name and keep it in a safe place.
8. To change the WiFi channel, select a number from the Channel menu.
In some regions, not all channels are available. Do not change the channel unless you experience
interference (shown by lost connections or slow data transfers). If this happens, experiment with different
channels to see which is the best.
When you use multiple access points, it is better if adjacent access points use different channels to
reduce interference.The recommended channel spacing between adjacent access points is four channels
(for example, use Channels 1 and 5, or 6 and 10).
9. Click the Apply button.
Your settings are saved.
If you connected wirelessly to the network and you changed the SSID, you are disconnected from the
network.
10. Make sure that you can connect wirelessly to the network with its new settings.
If you cannot connect wirelessly, check the following:
• Is your computer or mobile device connected to another WiFi network in your area? Some WiFi
devices automatically connect to the first open network without WiFi security that they discover.
• Is your computer or mobile device trying to connect to your network with its old settings (before you
changed the settings)? If so, update the WiFi network selection in your computer or mobile device
to match the current settings for your network.
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Change the WiFi Mbps Settings
The data rate for high-speed transmissions is commonly identified as megabits per second (Mbps).
By default, the router is set to operate with up to 750 Mbps in the 2.4 GHz WiFi band and up to 1,625 Mbps
in the 5 GHz WiFi 1 and 2 band..You can select slower settings.
To change the WiFi Mbps settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Settings page displays.
5. For the 2.4 GHz WiFi band, in the Wireless Network (2.4 GHz b/g/n) section, select a setting from the
Mode menu.
Up to 750 Mbps is the default setting.The other settings are Up to 360 Mbps and Up to 54 Mbps.
6. For the 5 GHz WiFi band, select a setting from the Mode menu.
Up to 1625 Mbps is the default setting, which allows 802.11ac, 11n, and 11ad WiFi devices to join the
network.The other settings are Up to 750 Mbps and Up to 360 Mbps.
7. Click the Apply button.
Your settings are saved.
Change the WiFi Password or Security Level
Your router comes with preset WPA2 or WPA security.The password that you enter to connect to your
network is unique to your router and is on the label on the router. We recommend that you use the preset
security, but you can change the settings. Do not disable security.
To change the WPA settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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4. Select Wireless.
The Wireless Settings page displays.
5. Under Security Options, select a WPA option.
The WPA2 options use the newest standard for the strongest security.WPA2-PSK (AES) is the default
setting.
The Passphrase field displays.
6. In the Passphrase field, enter the network key (password).
It is a text string from 8 to 63 characters.
7. Write down the new password and keep it in a secure place for future reference.
8. Click the Apply button.
Your settings are saved.
Set Up a Guest WiFi Network
Guest networks allow visitors at your home to use the Internet without using your WiFi security key.You
can add a guest network for the 2.4 GHz WiFi band and the 5.0 GHz WiFi band.
To set up a guest network:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
The Guest Network Settings page displays.
5. Scroll to the section of the page for the guest WiFi network that you want to set up.
The default guest WiFi network names (SSIDs) are as follows:
• NETGEAR-Guest is for the 2.4 GHz WiFi band.
• NETGEAR-5G-Guest is for the 5 GHz WiFi band.
6. Leave the Enable SSID Broadcast check box selected.
Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find your network and
connect to it. If you clear this check box, that creates a hidden network.
7. Give the guest network a name.
The guest network name is case-sensitive and can be up to 32 characters.You then manually configure
the WiFi-enabled devices in your network to use the guest network name in addition to the main SSID.
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8. Select a security option.
The WPA2 options use the newest standard for the strongest security.WPA2 is the default setting.
9. Click the Apply button.
Your settings are saved.
Control the WiFi Radios
The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are
on so that you can connect over WiFi to the router.When the WiFi radios are off, you can still use an Ethernet
cable for a LAN connection to the router.
You can turn the WiFi radios on and off with the WiFi On/Off button on the router, or you can log in to the
router and enable or disable the WiFi radios. If you are close to the router, it might be easier to press its
WiFi On/Off button. If you are away from the router or already logged in it might be easier to enable or
disable them.
Use the WiFi On/Off Button
To turn the WiFi radios off and on with the WiFi On/Off button:
Press the WiFi On/Off button on the top of the router for two seconds.
If you turned off the WiFi radios, the WiFi On/Off LED, the WPS LED, and the LEDs on the active antennas
turn off. If you turned on the WiFi radios, the WiFi On/Off LED, the WPS LED,and the LEDs on the active
antennas light.
Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios, you can’t log in to the router to turn them back
on.You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on.
To enable or disable the WiFi radios:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Wireless Settings page displays.
5. In the 2.4 GHz, 5 GHz-1, and 5 GHz-2 sections, select or clear the Enable Wireless Router Radio
check boxes.
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Clearing these check boxes turns off the WiFi feature of the router for each band.
6. Click the Apply button.
If you turned off both WiFi radios, the WiFi On/Off LED and the WPS LED turn off.
If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.
Note
Set Up a WiFi Schedule
You can turn off the WiFi signal from your router at times when you do not need a WiFi connection. For
example, you might turn it off for the weekend if you leave town.
To set up the WiFi schedule:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings page displays.
5. Click the Add a new period button.
The page adjusts.
6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the
WiFi signal.
7. Click the Apply button.
The Advanced Wireless Settings page displays.
8. Select the Turn off wireless signal by schedule check box to activate the schedule.
9. Click the Apply button.
Your settings are saved.
Specify WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.
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To specify WPS settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > Wireless Settings.
The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network
Explorer on a Vista Windows computer) to configure the router’s WiFi settings through WPS.
5. (Optional) Select or clear the Enable Router’s PIN check box.
The PIN function might temporarily be disabled when the router detects suspicious attempts to break
into the router’s WiFi settings by using the router’s PIN through WPS.You can manually enable the PIN
function by selecting the Enable Router’s PIN check box.
6. (Optional) Select or clear the Keep Existing Wireless Settings check box.
By default, the Keep Existing Wireless Settings check box is selected.We recommend that you leave
this check box selected.
If you clear this check box, the next time a new WiFi client uses WPS to connect to the router, the router
WiFi settings change to an automatically generated random SSID and security key.
7. Click the Apply button.
Your settings are saved.
Use the Router as a WiFi Access Point
You can set up the router to run as an access point (AP) on the same local network as another router.
To set up the router as an AP:
1. Use an Ethernet cable to connect the Internet port of this router to an Ethernet port in the other router.
2. Launch a web browser from a computer or mobile device that is connected to the network.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Wireless AP.
The Wireless AP page displays.
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6. Select the Enable AP Mode check box.
The page adjusts.
7. Select an IP address setting:
• Get dynamically from existing router.The other router on the network assigns an IP address to
this router while this router is in AP mode.
• Use fixed IP settings on this device (not recommended). Use this setting if you want to manually
assign a specific IP address to this router while it is in AP mode. Using this option effectively requires
advanced network experience.
To avoid interference with other routers or gateways in your network, NETGEAR
recommends that you use different WiFi settings on each router.You can also turn
off the WiFi radio on the other router or gateway and use this router only for WiFi
client access.
Note
8. Click the Apply button.
The IP address of the router changes, and you are disconnected.
9. To reconnect, close and restart your browser and type http://www.routerlogin.net.
Set Up a Bridge for a Port Group or VLAN Tag Group
Some devices, such as an IPTV, cannot function behind the router’s network address translation (NAT)
service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to
the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or
add new VLAN tag groups to the bridge.
If your ISP provides directions on how to set up a bridge for IPTV and Internet service,
follow those directions.
Note
Set Up a Bridge for a Port Group
If the devices that are connected to the router’s Ethernet LAN port or WiFi network include an IPTV device,
your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet
port from being processed through the router’s network address translation (NAT) service.
To configure a port group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
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The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN/IPTV Setup.
The VLAN/IPTV Setup page displays.
5. Select the Enable VLAN/IPTV Setup check box.
The page expands.
6. Select the By bridge group radio button.
The page expands.
7. Select a Wired Ports check box or a Wireless check box:
• If your device is connected to an Ethernet port on the router, select the Wired Ports check box that
corresponds to the Ethernet port on the router to which the device is connected.
• If your device is connected to your router’s WiFi network, select the Wireless check box that
corresponds to the router’s WiFi network to which the device is connected.
You must select at least one Wired Ports or Wireless check box.You can select more
than one check box.
Note
8. Click the Apply button.
Your settings are saved.
Set Up a Bridge for a VLAN Tag Group
If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device,
your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.
If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet
traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV
device and the router’s Internet port from being processed through the router’s network address translation
(NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.
To add a VLAN tag group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN/IPTV Setup.
The VLAN/IPTV Setup page displays.
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5. Select the Enable VLAN/IPTV Setup check box.
The page expands.
6. Select the By VLAN tag group radio button.
The page expands.
7. Click the Add button.
The Add VLAN Rule page displays.
8. Specify the settings as described in the following table.
DescriptionField
Enter a name for the VLAN tag group.
The name can be up to 10 characters.
Name
Enter a value from 1 to 4094.VLAN ID
Enter a value from 0 to 7.Priority
Select the check box for a wired LAN port or WiFi port.
If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds
to the Ethernet port on the router to which the device is connected. If your device is connected to your router’s
WiFi network, select the WiFi check box that corresponds to the router’s WiFi network to which the device
is connected.
You must select at least one LAN port or WiFi port.You can select more than one port.
9. Click the Add button.
The VLAN tag group is added.
10. Click the Apply button.
Your settings are saved.
Set Up an IPTV Port to Lease an Intranet Port
You can set up the router to create an Internet Protocol television (IPTV) port that can lease an IP address
from your IPTV service provider. Use this feature only if you subscribe to an IPTV service and your IPTV
service requires an intranet address.
Some IPTV ports cannot work behind NAT because the IPTV port requires an IP address within the Internet
service provider's network (intranet address).You can set up a bridge connection from the WAN to one of
the LAN ports.When IPTV is connected through WiFi, the home router also must support the bridging of
the WAN port to the WiFi network name (SSID).The designated LAN port or WiFi name becomes an IPTV
port with direct access to the WAN without going through NAT.
To configure an IPTV port:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
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3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN/IPTV Setup.
The VLAN/IPTV Setup page displays.
5. Select the Enable VLAN/IPTV Setup check box.
The page expands.
6. Select the By bridge group radio button.
The page expands.
7. Select a Wired Ports check box or a Wireless check box:
• If your device is connected to an Ethernet port on the router, select the Wired Ports check box that
corresponds to the Ethernet port on the router to which the device is connected.
• If your device is connected to your router’s WiFi network, select the Wireless check box that
corresponds to the router’s WiFi network to which the device is connected.
You must select at least one Wired Ports or Wireless check box.You can select more
than one check box.
Note
8. Click the Apply button.
Your settings are saved.
Custom Static Routes
Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on
your network.
As an example of when a static route is needed, consider the following case:
• Your main Internet access is through a cable modem to an ISP.
• Your home network includes an ISDN router for connecting to the company where you are employed.
This router’s address on your LAN is 192.168.1.100.
• Your company’s network address is 134.177.0.0.
When you set up your router, two implicit static routes were created. A default route was created with your
ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses.
With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your
request to the ISP.The ISP forwards your request to the company where you are employed, and the company
firewall is likely to deny the request.
In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router
at 192.168.1.100. Here is an example:
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• The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all
134.177.x.x addresses.
• The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN
router at 192.168.1.100.
• A metric value of 1 works because the ISDN router is on the LAN.
• The Private check box is selected only as a precautionary security measure in case RIP is activated.
Set Up a Static Route
To set up a static route:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. Click the Add button.
The page adjusts.
6. In the Route Name field, type a name for this static route (for identification purposes only).
7. So limit access to the LAN only, select the Private check box.
If the Private check box is selected, the static route is not reported in RIP.
8. Select the Active check box to make this route effective.
9. Type the IP address of the final destination.
10. Type the IP subnet mask for this destination.
If the destination is a single host, type 255.255.255.255.
11. Type the gateway IP address, which must be on the same LAN segment as the router.
12. Type a number from 1 through 15 as the metric value.
This value represents the number of routers between your network and the destination. Usually, a setting
of 2 or 3 works, but if this is a direct connection, set it to 1.
13. Click the Apply button.
The static route is added.
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Edit a Static Route
To edit a static route:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the table, select the radio button for the route.
6. Click the Edit button.
The Static Routes page adjusts.
7. Edit the route information.
8. Click the Apply button.
Your settings are saved.
Delete a Static Route
To delete a static route:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the table, select the radio button for the route.
6. Click the Delete button.
The route is removed from the table.
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Ethernet Port Aggregation
Ethernet aggregation lets you combine two Gigabit Ethernet ports to improve the aggregated file transfer
speed. Note that Ethernet port aggregation is also referred to as link aggregation, teaming port, and port
trunking. If a device supports Ethernet aggregation, you can use the Ethernet aggregate ports 1 and 2 to
cable the device that supports Ethernet port aggregation to the router.
NETGEAR ReadyNAS equipment with two Ethernet ports such as the model RN100/200/300/500/700
desktop series and the ReadyNAS RN2000/3000/4000 rack-mount series support Ethernet aggregation.
Figure 5. Ethernet port aggregation
Set Up Ethernet Port Aggregation
To set up Ethernet port aggregation:
1. If you are connecting a switch, make sure that the switch supports 802.3ad LACP.
You must configure the switch before you connect the Ethernet cables to the router.
WARNING:
To avoid causing broadcast looping, which can shut down your network, do
not connect an unmanaged switch to Ethernet aggregate port 1 and port 2 on
the router.
2. Use Ethernet cables to connect a device that supports Ethernet port aggregation, such as a NAS or
network switch, to Ethernet port 1 and port 2 on the router.
3. Set up Ethernet port aggregation on the device that is connected to Ethernet port 1 and port 2 on the
router.
For information about how to set up Ethernet port aggregation on your device, see the documentation
that came with your device.
For information about viewing the status of the Ethernet port aggregation, see View Ethernet Port
Aggregation Status on page 69.
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View Ethernet Port Aggregation Status
You can view the status of Ethernet aggregation for a device that is connected to the router's designated
Ethernet aggregation ports.The device must support Ethernet aggregation.
To view the status of the Ethernet port aggregation:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Ethernet Port Aggregation.
The Ethernet Port Aggregation page displays.
The Ethernet port aggregation status displays on the page.
Change the Router Configuration for Ethernet Port Aggregation
You can view the status of Ethernet aggregation for a device that is connected to the router’s designated
Ethernet aggregation ports.The device must support Ethernet aggregation.
To change the router configuration for Ethernet port aggregation:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Ethernet Port Aggregation.
The Ethernet Port Aggregation page displays.
5. Select a router configuration option:
• Disable. Disables the Ethernet port aggregation function on the router. Ethernet port 1 and port 2
can be used as independent Ethernet ports.
• Enable (LACP-IEEE 803.3ad).The router communicates with the device connected to Ethernet port
1 and port 2 on the router, and checks to see if Ethernet port aggregation is supported on the device.
If Ethernet port aggregation is supported, the router automatically trunks Ethernet port 1 and port 2.
If not, Ethernet port 1 and port 2 work as independent Ethernet ports.This option is selected by
default.We recommend that you select this option unless your NAS or switch can support static LAG
only.
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• Static. If your device supports static only, select this option. Otherwise, we recommend that you to
select the Enable (LACP-IEE 803.3ad) radio button instead.
You must enable static mode before you connect your device to Ethernet port 1
and port 2 on the router.
Note
Improve Network Connections With Universal Plug and
Play
Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the
network and connect to other devices as needed. UPnP devices can automatically discover the services
from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications
such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP.
To enable Universal Plug and Play:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can be enabled or
disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically
control router resources, such as port forwarding.
6. Type the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP information.This value
can range from 1 to 1440 minutes.The default period is 30 minutes. Shorter durations ensure that
control points receive current device status at the expense of more network traffic. Longer durations
can compromise the freshness of the device status but can significantly reduce network traffic.
7. Type the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops
are the steps a packet takes between routers.The number of hops can range from 1 to 255.The default
value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you
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notice that some devices are not being updated or reached correctly, it might be necessary to increase
this value.
8. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router
and which ports (internal and external) that device opened.The UPnP Portmap Table also displays
what type of port is open and whether that port is still active for each IP address.
To refresh the information in the UPnP Portmap Table, click the Refresh button.
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6
Manage Your Network
This chapter describes the router settings for administering and maintaining your router and home network.
The chapter includes the following sections:
• Update the Router Firmware on page 73
• Change the admin Password and Enable Password Recovery on page 74
• Set Up admin Password Recovery on page 75
• Recover the admin Password on page 76
• View Router Status on page 76
• Display Internet Port Statistics on page 77
• Check the Internet Connection Status on page 78
• View and Manage Logs of Router Activity on page 78
• View Devices Currently on the Network on page 79
• Monitor Internet Traffic on page 80
• Manage the Router Configuration File on page 81
• Remote Access on page 82
• Remotely Access Your Router Using the genie App on page 84
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Update the Router Firmware
You can log in to the router and check if new firmware is available, or you can manually load a specific
firmware version to your router.
Check for New Firmware and Update the Router
The router firmware (routing software) is stored in flash memory.You might see a message at the top of
the router pages when new firmware is available.You can respond to that message to update the firmware
or you can check to see if new firmware is available and update your product.
We recommend that you connect a computer to the router using an Ethernet
connection to update the firmware.
Note
To check for new firmware and update your router:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
5. Click the Check button.
The router finds new firmware information if any is available and displays a message asking if you want
to download and install it.
6. Click the Yes button.
The router locates and downloads the firmware and begins the update.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the update. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the router.
When the upload is complete, your router restarts.The update process typically takes about one minute.
Read the new firmware release notes to find out if you must reconfigure the router after updating.
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Manually Upload Firmware to the Router
If you want to upload a specific firmware version, or your router fails to update its firmware automatically,
follow these instructions.
We recommend that you connect a computer to the router using an Ethernet
connection to upload the firmware.
Note
To manually upload a firmware file to your router:
1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop,
and unzip the file if needed.
The correct firmware file uses an .img or .chk extension.Note
2. Launch a web browser from a computer or mobile device that is connected to the network using an
Ethernet connection..
3. Enter http://www.routerlogin.net in the address field.
A login window opens.
4. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Administration > Router Update.
The Router Update page displays.
6. Click the Browse button.
7. Find and select the saved firmware on your computer.
Do not interrupt this process as it might cause corruption, which will make your router
unusable.Your router reboots after the firmware is uploaded. If your router does not
reboot, check the Router Status page to confirm whether the new firmware version
uploaded.
Note
Change the admin Password and Enable Password
Recovery
You can change the default password that is used to log in to the router with the user name admin.This
password is not the one that you use for WiFi access.
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Be sure to change the password for the user name admin to a secure password.The
ideal password contains no dictionary words from any language and contains
uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Note
To change the admin user name and enable password recovery:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Type the old password in the Old Password field.
6. Type the new password in the Set Password and Repeat New Password fields.
7. To be able to recover the password, select the Enable Password Recovery check box and answer
two security questions..
We recommend that you enable password recovery.
8. Click the Apply button.
Your settings are saved.
Set Up admin Password Recovery
The router admin password is used to log in to your router web interface.We recommend that you enable
password recovery if you change the router admin password.Then you can recover the password if it is
forgotten.This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in
the Safari browser.
To set up password recovery:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
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The Set Password page displays.
5. Select the Enable Password Recovery check box.
6. Select two security questions and provide answers to them.
7. Click the Apply button.
Your settings are saved.
Recover the admin Password
If you set up the password recovery feature, you can recover your router admin password.
To recover your router admin password:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the serial number of the router.
The serial number is on the label on the router.
4. Enter the serial number of the router.
5. Click the Continue button.
A window opens requesting the answers to your security questions.
6. Enter the saved answers to your security questions.
7. Click the Continue button.
A window opens and displays your recovered password.
8. Click the Login again button.
A login window opens.
9. With your recovered password, log in to the router.
View Router Status
To view the router status and usage information:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
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The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
Your router might display information that is different from this example. If your router is set up to lease
an intranet address from your Internet service provider (ISP), the Internet Port pane displays the IP
Address, Connection, and Subnet Mask intranet values in parentheses.
Display Internet Port Statistics
To display Internet port statistics:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Show Statistics button.
The Show Statistics window opens and displays following information:
• System Up Time.The time elapsed since the router was last restarted.
• Port.The statistics for the WAN (Internet) port, LAN (Ethernet) ports, and WLANs. For each port,
the screen displays the following information:
- Status.The link status of the port.
- TxPkts.The number of packets transmitted on this port since reset or manual clear.
- RxPkts.The number of packets received on this port since reset or manual clear.
- Collisions.The number of collisions on this port since reset or manual clear.
- Tx B/s.The current transmission (outbound) bandwidth used on the WAN and LAN ports.
- Rx B/s.The current reception (inbound) bandwidth used on the WAN and LAN ports.
- Up Time.The time elapsed since this port acquired the link.
- Poll Interval.The interval at which the statistics are updated on this page.
6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set
Interval button.
To stop the polling entirely, click the Stop button.
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Check the Internet Connection Status
To check the Internet connection status if the router is connected to a WAN Ethernet
connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status window opens and displays the following information :
• IP Address.The IP address that is assigned to the router.
• Subnet Mask.The subnet mask that is assigned to the router.
• Default Gateway.The IP address for the default gateway that the router communicates with.
• DHCP Server.The IP address for the Dynamic Host Configuration Protocol server that provides
the TCP/IP configuration for all the computers that are connected to the router.
• DNS Server.The IP address of the Domain Name Service server that provides translation of network
names to IP addresses.
• Lease Obtained.The date and time when the lease was obtained.
• Lease Expires.The date and time that the lease expires.
6. To return the status of all items to 0, click the Release button.
7. To refresh the screen, click the Renew button.
8. To exit the screen, click the Close Window button.
View and Manage Logs of Router Activity
The log is a detailed record of the websites you accessed or attempted to access and other router actions.
Up to 256 entries are stored in the log.
To view and manage logs:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
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3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays and shows the following information:
• Action.The action that occurred, such as whether Internet access was blocked or allowed.
• Source IP.The IP address of the initiating device for this log entry.
• Target address.The name or IP address of the website or news group visited or to which access
was attempted.
• Date and time.The date and time the log entry was recorded.
5. To customize the logs, scroll down and clear or select the check boxes in the Include in Log section.
6. To refresh the log screen, click the Refresh button.
7. To clear the log entries, click the Clear Log button.
8. To email the log immediately, click the Send Log button.
9. Click the Apply button.
Your settings are saved.
View Devices Currently on the Network
You can view all computers or devices that are currently connected to your network.
To view devices on the network:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
The Attached Devices page displays devices that are connected to the router through Ethernet (using
a wired connection) or connected to a WiFi band in the WiFi network.
The IP address for devices can change because the router assigns an IP address to each device when
it joins the network.The unique MAC address for each device does not change.
5. To update this page, click the Refresh button.
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Monitor Internet Traffic
Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet
port.You can set limits for traffic volume.
To monitor Internet traffic:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Traffic Meter.
The Traffic Meter page displays.
5. Select the Enable Traffic Meter check box.
6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection
time control feature:
• Select the Traffic volume control by radio button and then select one of the following options:
• No Limit. No restriction is applied when the traffic limit is reached.
• Download only.The restriction is applied to incoming traffic only.
• Both Directions.The restriction is applied to both incoming and outgoing traffic.
• Select the Connection time control radio button and enter the allowed hours in the Monthly limit
field.
7. If your ISP charges for extra data volume when you make a new connection, enter the extra data volume
in MB in the Round up data volume for each connection by field.
8. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.
To start the traffic counter immediately, click the Restart Counter Now button.
9. In the Traffic Control section, specify whether the router should issue a warning message before the
monthly limit of Mbytes or hours is reached.
By default, the value is 0 and no warning message is issued.You can select one of the following to
occur when the limit is attained:
• The Internet LED blinks white or amber.
• The Internet connection is disconnected and disabled.
10. Click the Apply button.
The Internet Traffic Statistics section helps you to monitor the data traffic.
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11. To update the Traffic Statistics section, click the Refresh button.
12. To display more information about the data traffic on your router and to change the poll interval, click
the Traffic Status button.
Manage the Router Configuration File
The configuration settings of the router are stored within the router in a configuration file.You can back up
(save) this file to your computer, restore it, or reset it to the factory default settings.
Back Up Settings
To back up the router’s configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Back Up button.
6. Follow the direction of your browser to save the file.
A copy of the current settings is saved in the location that you specified.
Erase the Current Configuration Settings
You can erase the current configuration and restore the factory default settings.You might want to do this
if you move the router to a different network. (See Factory Settings on page 140.)
To erase the configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
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The Backup Settings page displays.
5. Click the Erase button.
The factory default settings are restored.The user name is admin, the password is password, and the
LAN IP address is 192.168.1.1. DHCP is enabled.
Restore Configuration Settings
To restore configuration settings that you backed up:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Browse button to find and select the .cfg file.
6. Click the Restore button.
The file is uploaded to the router and the router reboots.
WARNING:
Do not interrupt the reboot process.
Remote Access
You can access your router over the Internet to view or change its settings.You must know the router’s
WAN IP address to use this feature.
Be sure to change the password for the user name admin to a secure password.The
ideal password contains no dictionary words from any language and contains uppercase
and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change
the admin Password and Enable Password Recovery on page 74.
Note
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Set Up Remote Management
To set up remote management:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net in the address field.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Remote Management.
The Remote Management page displays.
5. Select the Turn Remote Management On check box.
6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the
router’s remote management.
For enhanced security, restrict access to as few external IP addresses as practical.Note
Select one of the following:
• Only This Computer. Allow access from a single IP address on the Internet. Enter the IP address
to be allowed access.
• IP Address Range. Allow access from a range of IP addresses on the Internet. Enter a beginning
IP address and an ending IP address to define the allowed range.
• Everyone. Allow access from any IP address on the Internet.
7. Specify the port number for accessing the web management interface.
Normal web browser access uses the standard HTTP service port 80. For greater security, enter a
custom port number for the remote web management interface. Choose a number from 1024 to 65535,
but do not use the number of any common service port.The default is 8443, which is a common alternate
for HTTP.
8. Click the Apply button.
Your settings are saved.
Use Remote Access
To use remote access:
1. Launch a web browser on a computer that is not on your home network.
2. Type your router’s WAN IP address into your browser’s address or location field followed by a colon (:)
and the custom port number.
For example, if your external address is 134.177.0.123 and you use port number 8443, enter
http://134.177.0.123:8443 in your browser.
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Remotely Access Your Router Using the genie App
You can use the genie app to remotely access your router and change its settings. Before you can use
remote access with the genie app, you must update your router’s firmware and download the latest genie
app for your computer or mobile device. Remote access with the genie app is supported for Windows
computers, iOS mobile devices, and Android mobile devices.
For more information about how to update your router’s firmware, see Check for New Firmware and Update
the Router on page 73.
To download the latest genie app for your computer or mobile device, visit NETGEAR.com/genie. For more
information about how to set up remote access using the genie app, see the genie app user manual, which
is available at downloadcenter.netgear.com/.
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7
Share USB Storage Devices Attached to
the Router
This chapter describes how to access and manage storage devices attached to your router. ReadySHARE lets
you access and share USB storage devices connected to the router. (If your storage device uses special drivers,
it is not compatible.)
The USB ports on the router can be used only to connect USB storage devices like flash
drives or hard drives or a printer. Do not connect computers, USB modems, CD drives, or
DVD drives to the router USB port.
Note
This chapter contains the following sections:
• USB Device Requirements on page 86
• Connect a USB Storage Device to the Router on page 86
• Access a Storage Device Connected to the Router From a Windows Computer on page 87
• Map a USB Device to a Windows Network Drive on page 87
• Access a Storage Device That Is Connected to the Router From a Mac on page 88
• Back Up Windows Computers With ReadySHARE Vault on page 88
• Back Up Mac Computers With Time Machine on page 89
• Use FTP Within the Network on page 91
• View or Change Network Folders on a Storage Device on page 92
• Add a Network Folder on a USB Storage Device on page 92
• Edit a Network Folder on a USB Storage Device on page 93
• Safely Remove a USB Storage Device on page 94
For more information about ReadySHARE features, visit netgear.com/readyshare.
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USB Device Requirements
The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of
USB devices that the router supports, visit
kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list.
Some USB external hard drives and flash drives require you to load the drivers onto the computer before
the computer can access the USB storage device. Such USB storage devices do not work with the router.
The router supports the following file system types for full read/write access:
• FAT16
• FAT32
• NTFS
• NTFS with compression format enabled
• Ext2
• Ext3
• Ext4
• HFS
• HFS+
Connect a USB Storage Device to the Router
ReadySHARE lets you access and share USB storage devices that are connected to the appropriate router
port. (If your USB storage device uses special drivers, it is not compatible.)
To connect a USB device:
1. Insert your USB storage device into a USB port on the router.
2. If your USB storage device uses a power supply, connect it.
You must use the power supply when you connect the USB storage device to the router.
When you connect the USB storage device to the router USB port, it might take up to two minutes before
it is ready for sharing. By default, the USB storage device is available to all computers on your local
area network (LAN).
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Access a Storage Device Connected to the Router From
a Windows Computer
To access the USB storage device from a Windows computer:
1. Connect a USB storage device to a USB port on your router.
If your USB storage device uses a power supply, you must use it when you connect the USB storage
device to the router.
When you connect the USB storage device to the router’s port, it might take up to two minutes before
it is ready for sharing. By default, the USB storage device is available to all computers on your local
area network (LAN).
2. Select Start > Run.
3. Enter \\readyshare in the dialog box.
4. Click the OK button.
A window automatically opens and displays the files and folders on the USB storage device.
Map a USB Device to a Windows Network Drive
To map the USB storage device to a Windows network drive:
1. Connect a USB storage device to a USB port on the router.
If your USB storage device uses a power supply, you must use it when you connect the device to the
router.
When you connect the USB storage device to the router’s port, it might take up to two minutes before
it is ready for sharing. By default, the device is available to all computers on your local area network
(LAN).
2. Select Start > Run.
3. Enter \\readyshare in the dialog box.
4. Click the OK button.
A window automatically opens and displays the USB storage device.
5. Right-click the USB device and select Map network drive.
6. Select the drive letter to map to the new network folder.
7. Click the Finish button.
The USB storage device is mapped to the drive letter that you specified.
8. To connect to the USB storage device as a different user, select the Connect using different credentials
check box, click the Finish button, and do the following:
a. Type the user name and password.
b. Click the OK button.
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The USB storage device is mapped to the drive letter that you specified.
Access a Storage Device That Is Connected to the Router
From a Mac
From a computer or device on the network, you can access a storage device that is connected to the router.
To access the device from a Mac:
1. Connect a USB storage device to a USB port on your router.
If your USB storage device uses a power supply, you must use it when you connect the USB storage
device to the router.
When you connect the USB storage device to the router’s port, it might take up to two minutes before
it is ready for sharing. By default, the USB storage device is available to all computers on your local
area network (LAN).
2. On a Mac that is connected to the network, select Go > Connect to Server.
3. In the Server Address field, enter smb://readyshare.
4. When prompted, select the Guest radio button.
If you set up access control on the router and you allowed your Mac to access the network, select the
Registered User radio button and enter admin for the name and password for the password. For more
information about access control, see View Devices Currently on the Network on page 79.
5. Click the Connect button.
A window automatically opens and displays the files and folders on the USB storage device.
Back Up Windows Computers With ReadySHARE Vault
Your router comes with free backup software for all the Windows computers in your home. Connect a USB
hard disk drive (HDD) to the router for centralized, continuous, and automatic backup.
The following operating systems support ReadySHARE Vault:
• Windows 7
• Windows 8
• Windows 8.1
• Windows 10
To back up your Windows computer:
1. Connect a USB HDD storage device to a USB port on the router.
2. If your USB storage device uses a power supply, connect it.
You must use the power supply when you connect the USB storage device to the router.
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When you connect the USB storage device to the router's USB port, it might take up to two minutes
before it is ready for sharing. By default, the USB storage device is available to all computers on your
local area network (LAN).
3. Download ReadySHARE Vault from netgear.com/readyshare and install it on each Windows computer.
4. Launch ReadySHARE Vault.
5. Use the dashboard or the Backup tab to set up and run your backup.
Back Up Mac Computers With Time Machine
You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to one
of the router’s USB ports.You can access the connected storage device from your Mac with a wired or WiFi
connection to your router.
Set Up a USB Hard Drive on a Mac
We recommend that you use a new USB HDD or format your old USB HDD to do the Time Machine backup
for the first time. Use a blank partition to prevent some issues during backup using Time Machine.The router
supports GUID or MBR partitions.
To format your USB hard disk drive and specify partitions:
1. Physically connect the USB hard drive to your router.
2. On your Mac, go to Spotlight (or the magnifying glass) at the top right of the page and search for Disk
Utility.
3. Open the Disk Utility, select your USB HDD, click the Erase tab, and click the Erase button.
4. Click the Partition tab.
5. In the Partition Layout menu, set the number of partitions that you want to use.
6. Click the Options button.
The Partition schemes display.
7. Select the GUID Partition Table or Master Boot Record radio button.
8. In the Format menu, select Mac OS Extended (Journaled).
9. Click the OK button.
10. Click the Apply button.
Your settings are saved.
Prepare to Back Up a Large Amount of Data
Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this
procedure.
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To prepare to back up a large amount of data:
1. Upgrade the operating system of the Mac computer.
2. Verify and repair the backup disk and the local disk.
3. Verify and repair the permissions on the local disk.
4. Set Energy Saver:
a. From the Apple menu, select System Preferences.
The System Preferences window displays.
b. Select Energy Saver.
The Energy Saver page displays.
c. Click the Power Adapter tab.
d. Select the Wake for Wi-Fi network access check box.
e. Click the back arrow to save the changes and exit the screen.
5. Modify your security settings:
a. From the System Preferences window, select Security & Privacy.
The Security & Privacy page displays.
b. Click the Advanced button at the bottom of the page.
If the Advanced button is grayed out, click the lock icon so that you can change the settings.
c. Clear the Log out after minutes of inactivity check box.
d. Click the OK button.
Your settings are saved.
Use Time Machine to Back Up Onto a USB Hard Disk
You can use Time Machine to back up your Mac computers onto a USB hard disk drive (HDD) that is
connected to one of the router’s USB ports.
To back up your Mac onto a USB hard disk drive:
1. Prepare your USB device with a compatible format and partitions.
For more information, see Set Up a USB Hard Drive on a Mac on page 89.
2. If you plan to back up a large amount of data, see Prepare to Back Up a Large Amount of Data on page
89.
3. Connect your USB HDD to a USB port on the router.
If your USB HDD uses a power supply, you must use it when you connect the USB HDD to the router.
When you connect the USB HDD to the router, it might take up to two minutes before it is ready for
sharing. By default, the USB HDD is available to all computers on your local area network (LAN).
4. On a Mac computer that is connected to the network, launch Finder and select Go > Connect to Server.
The Connect to Server window displays.
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5. Type smb://routerlogin.net and click the Connect button.
6. When prompted, select the Registered User radio button.
7. Enter admin for the name and password for the password and click the Connect button.
A list of USB devices connected to your router displays.
8. From the Apple menu, select System Preferences.
The System Preferences window displays.
9. Select Time Machine.
The Time Machine window displays.
10. Click the Select Backup Disk button and select your USB HDD from the list.
11. Click the Use Disk button.
If you do not see the USB partition that you want in the Time Machine disk list, go to
Mac Finder and click that USB partition. It displays in the Time Machine list.
Note
12. When prompted, select the Registered User radio button.
13. Enter admin for the name and password for the password and click the Connect button.
When the setup is complete, the Mac automatically schedules a full backup.You can back up immediately
if you want.
Use FTP Within the Network
File Transfer Protocol (FTP) lets you send and receive large files faster.
To set up FTP access:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage.
The USB Storage (Advanced Settings) page displays.
5. Select the FTP check box.
6. Click the Apply button.
Your settings are saved.
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View or Change Network Folders on a Storage Device
You can view or change the network folders on a storage device connected to the router.
To view or change network folders:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage.
The USB Storage (Advanced Settings) page displays.
5. Scroll down to the Available Networks Folder section and adjust the following settings:
• Share Name. If only one USB device is connected, the default share name is USB_Storage.
You can click the name or you can type it in the address field of your web browser. If Not Shared
is shown, the default share was deleted and no other share for the root folder exists. Click the link
to change this setting.
• Read Access and Write Access. Show the permissions and access controls on the network folder.
All–no password (the default) allows all users to access the network folder.The password for admin
is the same one that you use to log in to the router.
• Folder Name. Full path of the network folder.
• Volume Name.Volume name from the storage device.
• Total Space and Free Space. Show the current utilization of the storage device.
6. Click the Apply button.
Your settings are saved.
Add a Network Folder on a USB Storage Device
You can add network folders on a USB storage device connected to a router USB port.
To add a network folder:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
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The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage.
The USB Storage (Advaned Settings) page displays.
5. In the Available Network Folders section, select the USB storage device.
6. Click the Create Network Folder button.
The Add Folder window opens.
If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser
settings to allow pop-ups.
7. Complete the fields.
The user name (account name) for All–no password is guest.The password for admin is the same one
that is used to log in to the router. By default, it is password.
8. Click the Apply button.
The folder is added on the USB storage device.
Edit a Network Folder on a USB Storage Device
You can edit network folders on a USB storage devices connected to a router USB port.
To edit a network folder:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage.
The USB Storage (Advanced Settings) page displays.
5. In the Available Network Folders section, select the USB storage device.
6. Click the Edit button.
The Edit Network Folder window opens.
7. Change the settings in the fields as needed.
8. Click the Apply button.
Your settings are saved.
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Safely Remove a USB Storage Device
Before you physically disconnect a USB storage device from the router USB port, log in to the router and
take the USB storage device offline.
To remove a USB storage device safely:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enterhttp://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > ReadySHARE > ReadySHARE Storage > Advanced Settings.
The USB Storage (Advanced Settings) page displays.
5. In the Available Network Folders sections, select the USB storage device.
6. Click the Safely Remove USB Device button.
This takes the device offline.
7. Physically disconnect the USB storage device.
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8
Use Dynamic DNS to Access USB
Storage Devices Through the Internet
With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when
you’re not home.
This chapter includes the following sections:
• Set Up and Manage Dynamic DNS on page 96
• Set Up FTP Access Through the Internet on page 96
• Your Personal FTP Server on page 97
• Access USB Storage Devices Through the Internet on page 100
• Remotely Access a USB Device Using ReadyCLOUD on page 100
95
Set Up and Manage Dynamic DNS
Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most
ISPs use dynamically assigned IP addresses.This means that the IP address can change at any time.You
can use the IP address to access your network remotely, but most people don’t know what their IP addresses
are or when this number changes.
To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a
domain name to access your home network.To use this account, you must set up the router to use Dynamic
DNS.Then the router notifies the Dynamic DNS service provider whenever its IP address changes.When
you access your Dynamic DNS account, the service finds the current IP address of your home network and
automatically connects you.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service
does not work because private addresses are not routed on the Internet.
Set Up FTP Access Through the Internet
To set up FTP access:
1. Launch a web browser from a computer or moblile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage.
The USB Storage (Advanced Settings) page displays.
5. Select the FTP (via Internet) check box.
6. Click the Apply button.
Your settings are saved.
7. To limit access to the admin user, select a device in the Available Network Folder's section.
If only one device is connected, it is automatically selected.
8. Click the Edit button.
The Edit page displays.
9. In the Read Access list, select admin.
10. In the Write Access list, select admin.
11. Click the Apply button.
Your settings are saved.
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Your Personal FTP Server
With your customized free URL, you can use FTP to access your network when you aren’t home through
Dynamic DNS.To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service
account and specify the account settings. See Set Up a New Dynamic DNS Account on page 97.
You can access your network through the Internet when you’re not home
The router supports only basic DDNS, and the login and password might not be secure.
You can use DDNS with a VPN tunnel for a secure connection.
Note
Set Up Your Personal FTP Server
To set up your personal account and use FTP:
1. Get your NETGEAR Dynamic DNS domain name.
For more information, see Your Personal FTP Server on page 97.
2. Make sure that your Internet connection is working.
Your router must use a direct Internet connection. It cannot connect to a different router to access the
Internet.
3. Connect a storage device to the router.
4. If your USB storage device uses a power supply, connect it.
You must use the power supply when you connect the USB storage device to the router.
When you connect the USB storage device to the router USB port, it might take up to two minutes before
it is ready for sharing. By default, the USB storage device is available to all computers on your local
area network (LAN).
5. Set up FTP access in the router.
See Set Up FTP Access Through the Internet on page 96.
6. On a remote computer with Internet access, you can use FTP to access your router using
ftp://yourname.mynetgear.com.
Set Up a New Dynamic DNS Account
To set up Dynamic DNS and register for a free NETGEAR account:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select NETGEAR.
You can select another service provider.
7. Select the No radio button.
8. In the Host Name field, type the name that you want to use for your URL.
The host name is sometimes called the domain name.Your free URL includes the host name that you
specify and ends with mynetgear.com. For example, specify MyName.mynetgear.com.
9. In the Email field, type the email address for your account.
10. In the Password (6-32 characters) field, type the password for your account.
11. Click the Register button.
12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.
Specify a DNS Account That You Already Created
If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router
to use your account.
To set up Dynamic DNS if you already created an account:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. From the Service Provider menu, select your provider.
7. Select the Yes radio button.
The page adjusts and displays the Show Status, Cancel, and Apply buttons.
8. In the Host Name field, type the host name (sometimes called the domain name) for your account.
9. For a No-IP or Dyn account, in the User Name field, type the user name for your account.
10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account.
11. In the Password (6-32 characters) field, type the password for your DDNS account.
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12. Click the Apply button.
Your settings are saved.
13. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.
A message displays the Dynamic DNS status.
Change the Dynamic DNS Settings
You can change the settings for your Dynamic DNS account.
To change your settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.
5. Change your DDNS account settings as necessary.
6. Click the Apply button.
Your settings are saved.
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Access USB Storage Devices Through the Internet
You can access USB storage devices through the Internet when you’re not home.
To access devices from a remote computer:
1. Launch a web browser on a computer that is not on your home network.
2. Connect to your home router:
• To connect with Dynamic DNS, type the DNS name.
To use a Dynamic DNS account, you must enter the account information on the Dynamic DNS page.
See Set Up and Manage Dynamic DNS on page 96.
• To connect without Dynamic DNS, type the router’s Internet port IP address.
You can view the router’s Internet IP address on the BASIC Home page.
You can use FTP to share files on a USB device connected to the router.
Remotely Access a USB Device Using ReadyCLOUD
NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is
connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and
register your router.
A ReadyCLOUD app is also available for Windows computers, Android mobile devices, and iOS mobile
devices. For more information about setting up ReadyCLOUD, see the ReadyCLOUD for Routers User
Manual, which is available online at downloadcenter.netgear.com.
Create a ReadyCLOUD Account
To create a ReadyCLOUD account:
1. Launch a web browser from a computer or mobile device.
2. Visit readycloud.netgear.com.
The ReadyCLOUD Welcome page displays.
3. Click the Sign In link.
The Sign In page displays.
4. Click the Create Account link.
The Create a MyNETGEAR account page displays.
5. Complete the fields to set up your account, and click the Create button.
You are now ready to register your router with your ReadyCLOUD account.
Register Your Router With ReadyCLOUD
After you create a ReadyCLOUD account, you must register your router with your ReadyCLOUD account.
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To register your router with your ReadyCLOUD account:
1. Visit kb.netgear.com/app/answers/detail/a_id/27323/ and check to see if you router supports
ReadyCLOUD.
2. Connect a USB storage device to a USB port on the router.
If your USB storage device uses a power supply, you must use it when you connect the USB storage
device to the router.
When you connect the USB storage device to the router’s USB port, it might take up to two minutes
before it is ready for sharing. By default, the USB storage device is available to all computers on your
local area network (LAN).
3. Launch a web browser from a computer or mobile device that is connected to the network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > USB Functions > ReadySHARE Storage > ReadyCLOUD.
The ReadyCLOUD page displays.
7. Enter your ReadyCLOUD user name and password and click the Register button.
If you did not create a ReadyCLOUD account, see Create a ReadyCLOUD Account on page 100.
The router is registered with ReadyCLOUD.
If therouter’s Internet connection mode is set to Dial on Demand, the router
automatically changes the connection mode to Always On.This change is required
for ReadyCLOUD to remotely access the USB storage device.
Note
8. After registration, visit readycloud.netgear.com.
9. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.
The ReadyCLOUD page displays the router that you registered and the contents of the USB storage
device that is connected to the router.
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Specify ReadyDLNA Media Server Settings
By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on
DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players.
To specify media server settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server.
The Media Server (Settings) page displays.
5. Specify the settings:
• Enable DLNA Media Server. Select this check box to enable this device to act as a media server.
• Enable TiVo support. Select this check box if you want to play ReadyNAS media on your TiVo
device. For more information, see Set Up the Router to Work With TiVo on page 106.
• Enable iTunes Server (Music Only). Select this check box if you want to play music from a USB
device that is connected to your router with iTunes on your Windows or Mac computer using Home
Sharing. For more information, see Set Up the Router’s iTunes Server With iTunes on page 104.
• Media Server Device Name. Click the Edit button to change the router's media server name.
If you change the media server name, you have the option to change the
ReadySHARE storage folder access path to the new name or keep the access
path as \\readyshare.
Note
• Content Scan.The router automcatiicaly scans for media files whenever new files are added to
your ReadySHARE USB storage device. Only shared folder set as "All – no password" in Read
Access can be scanned for media files.You can click the Rescan media files button if you want
to scan for new media files immediately.
6. Click the Apply button.
Your settings are saved.
Play Music From a Storage Device With iTunes Server
iTunes server lets you play music from a USB device that is connected to a USB port on your router with
iTunes on your Windows or Mac computer or with the Apple Remote app on your iPhone or iPad.You can
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also use the Apple Remote app from an iPhone or iPad to play music on any AirPlay devices, such as Apple
TV or AirPlay-supported receivers.
Supported music file formats are MP3, AAC, and FLAC.The maximum number of music files supported is
10,000.
Set Up the Router’s iTunes Server With iTunes
You can play music from a USB device that is connected to your router with iTunes on your Windows or
Mac computer using Home Sharing.To set up Home Sharing, you need an Apple account and the latest
version of iTunes installed on your computer.
To set up therouter’s iTunes server to play music on iTunes:
1. Connect a USB storage device to a USB port on your router.
2. If your USB storage device uses a power supply, connect it.
You must use the power supply when you connect the USB storage device to the router.
When you connect the USB storage device to the router’s USB port, it might take up to two minutes
before it is ready for sharing. By default, the USB storage device is available to all computers on your
local area network (LAN).
3. Launch a web browser from a computer or mobile device that is connected to your router’s network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server.
The Meda Server (Settings) page displays.
7. Select the Enable iTunes Server (Music Only) check box.
8. Click the Apply button.
Your settings are saved.
9. On your Windows or Mac computer, launch iTunes.
10. Select File > Home Sharing > Turn On Home Sharing.
The Home Sharing page displays.
11. Enter your Apple ID email address and password.
12. Click the Turn On Home Sharing button.
When Home Sharing is enabled, a Home Sharing icon displays in iTunes.
13.
Click the Home Sharing icon and from the menu, select the router.
The music that is on the USB device that is connected to the router displays in iTunes.
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Set Up the Router’s iTunes Server With the Remote App
You can play music from a USB device that is connected to your router on your iPhone or iPad using the
Apple Remote app.
To set up the router’s iTunes server to play music on your iPhone or iPad:
1. Connect a USB storage device to a USB port on your router.
2. If your USB storage device uses a power supply, connect it.
You must use the power supply when you connect the USB storage device to the router.
When you connect the USB storage device to the router’s USB port, it might take up to two minutes
before it is ready for sharing. By default, the USB storage device is available to all computers on your
local area network (LAN).
3. Connect your iPhone or iPad to your router’s WiFi network.
4. Download the Remote app from the Apple App Store.
5.
Launch the Remote app from your iPhone or iPad.
6. In the Remote app, click the Add a Device button.
The passcode displays in the Remote app.
7. Specify the passcode in the router to set up your iTunes server.
a. Launch a web browser from a computer or mobile device that is connected to your router's network.
b. Enter http://www.routerlogin.net.
A login window opens.
c. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
d. Select ADVANCED > USB Functions > ReadyShARE Storage > Media Server.
The Media Server (Settings) page displays.
e. Select the Enable iTunes Server (Music Only) check box.
f. Click the Apply button.
g. Enter the passcode.
h. Click the Allow Control button.
Your settings are saved.
Your iPhone or iPad pairs with the router and the iTunes Server is ready.The router displays in the
Remote app.
8. In the Remote app, tap the router your iPhone or iPad is connected to.
The music that is on the USB device that is connected to the router displays in the app.
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Set Up the Router to Work With TiVo
You can set up your TiVo to access media files stored on a USB device that is connected to your router.
The TiVo must be on the same network as the router.This feature supports the following file formats:
• Video. See and play mpeg1, and mpeg2 files.
• Music. See and play MP3 files.
• Pictures.View images in .jpg format.
You can use the TiVo (Series 2 and later) Home Media Option to play photos and music on your Windows
or Mac computer in your TiVo user interface.
To set up the router to work with TiVo:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVACNED > USB Functions > ReadySHARE Storage > Media Server.
The Media Server (Settings) page displays.
5. Make sure that the Enable TiVo support check box is selected.
6. If you changed the settings, click the Apply button.
Your settings are saved.
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10
Share a USB Printer
The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your router.
You can share this USB printer among the Windows and Mac computers on your network.
For more information about the features available in the NETGEAR USB Control Center, see the ReadySHARE
Printer User Manual, which is available at http://downloadcenter.netgear.com.
This chapter contains the following sections:
• Install the Printer Driver and Cable the Printer on page 108
• Download the ReadySHARE Printer Utility on page 108
• Install the ReadySHARE Printer Utility on page 109
• Print Using the NETGEAR USB Control Center on page 110
107
Install the Printer Driver and Cable the Printer
Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB
cable until the installation software prompts you to do so.
To install the driver and cable the printer:
1. On each computer on your network that shares the USB printer, install the driver software for the USB
printer.
If you cannot locate the printer driver, contact the printer manufacturer.
2. Use a USB printer cable to connect the USB printer to a router USB port.
Download the ReadySHARE Printer Utility
The utility works on Windows and Mac computers.
To download the utility:
1. Visit NETGEAR.com/readyshare.
2. Click the PRINT - Learn how you can print wirelessly from many devices link.
3. Click one of the following links to download the ReadySHARE Printer utility setup file:
• Download PC installer and get started.This is the utility for Windows computers.
• Download the genie App and get started.This is the utility for smartphones and tablets.
4. Follow the onscreen instructions to download the ReadySHARE Printer utility.
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Install the ReadySHARE Printer Utility
You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install
it, the utility displays as NETGEAR USB Control Center on your computer.
To install the utility:
1. If necessary, unzip the ReadySHARE Printer utility setup file.
2. Double-click the ReadySHARE Printer utility setup file that you downloaded.
3. Follow the wizard instructions to install the NETGEAR USB Control Center.
4. Select a language from the menu and click the OK button.
The USB printer connected to the router displays in the NETGEAR USB Control Center window.
Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing
the USB printer. If you do not see the USB printer displayed on the page, you can disable the firewall
temporarily to allow the utility to work.
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Print Using the NETGEAR USB Control Center
For each computer, after you click the Connect and Disconnect buttons once, the utility automatically
manages the printing queue and handling. By default, the utility starts automatically whenever you log on
to Windows and runs in the background.
To print a document using the NETGEAR USB Control Center:
1.
Click the NETGEAR USB Control Center icon .
The NETGEAR USB Control Center page displays.
2. Select a printer and click the Connect button.
The printer status changes to Manually connected by Mycomputer. Now only the computer that you are
using can use this printer.
3. Use the print feature in your application to print your document.
The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints
the document. If another computer is already connected to the printer, your print job goes into a queue
to wait to be printed.
4. If your document does not print, use the NETGEAR USB Control Center to check the printer status.
5. To release the printer so that all computers on the network can use it, click the Disconnect button.
The status changes to Available. Now any computers on the network can use the printer.
6. To exit the utility, select System > Exit.
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11
Use VPN to Access Your Network
You can use OpenVPN software to remotely access your router using virtual private networking (VPN).This
chapter explains how to set up and use VPN access.
The chapter includes the following sections:
• Set Up a VPN Connection on page 112
• Specify VPN Service in the Router on page 112
• Install OpenVPN Software on page 113
• Use a VPN Tunnel on Your Windows Computer on page 118
• Use VPN to Access the Router’s USB Device and Media on page 120
• Use a VPN Tunnel to Access Your Internet Service at Home on page 122
111
Set Up a VPN Connection
A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t
home.
Figure 6.VPN provides a secure tunnel between your home network and a remote computer
This type of VPN access is called a client-to-gateway tunnel.The computer is the client, and the router is
the gateway.To use the VPN feature, you must log in to the router and enable VPN, and you must install
and run VPN client software on the computer.
VPN uses DDNS or a static IP address to connect with your router.
To use a DDNS service, register for an account with a host name (sometimes called a domain name).You
use the host name to access your network.The router supports these accounts: NETGEAR, No-IP, and
Dyn.
If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x)
that never changes to your Internet account, the VPN can use that IP address to connect to your home
network.
Specify VPN Service in the Router
You must specify the VPN service settings in the router before you can use a VPN connection.
To specify the VPN service:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
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4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN page displays.
5. Select the Enable VPN Service check box.
By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service
type and port, we recommend that you change these settings before you install the OpenVPN software.
6. To change the service type, scroll down and select the TCP radio button.
7. To change the port, scroll down to the Service Port field, and type the port number that you want to
use.
8. Click the Apply button.
Your changes are saved.VPN is enabled in the router, but you must install and set up OpenVPN software
on your computer before you can use a VPN connection.
Install OpenVPN Software
You must install this software on each Windows computer, Mac computer, iOS device, or Android device
that you plan to use for VPN connections to your router.
Install OpenVPN Software on Your Windows Computer
You must install this software on each Windows computer that you plan to use for VPN connections to your
router.
To install VPN client software on your Windows computer:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
6. Specify any VPN service settings on the page.
For more information, see Specify VPN Service in the Router on page 112.
7. Click the For Windows button to download the OpenVPN configuration files.
8. Visit openvpn.net/index.php/download/community-downloads.html to download the OpenVPN client
utility.
9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link.
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10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe
file.
11. Click the Next button.
12. Read the License Agreement and click the I Agree button.
13. Leave the check boxes selected as shown, and click the Next button.
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14. To specify the destination folder, click the Browse button and select a destination folder.
15. Click the Install button.
The window displays the progress of the installation and then displays the final installation page.
16. Click the Finish button.
17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is
installed on your device.
For a client device with Windows 64-bit system, the VPN client is installed at C:\Program
files\OpenVPN\config\ by default.
18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN:
a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >
Network and Sharing Center > Change adapter settings.
b. In the local area connection list, find the local area connection with the device name TAP-Windows
Adapter.
c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN.
If you do not change the VPN interface name, the VPN tunnel connection will fail.
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For more information about using OpenVPN on your Windows computer, visit
https://openvpn.net/index.php/open-source/documentation/howto.html#quick.
Install OpenVPN Software on Your Mac Computer
You must install this software on each Mac computer that you plan to use for VPN connections to your
router.
To install VPN client software on your Mac computer:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
6. Specify any VPN service settings on the page.
For more information, see Specify VPN Service in the Router on page 112.
7. Click the For non-Windows button to download the OpenVPN configuration files.
8. Visit https://tunnelblick.net/index.html to download the OpenVPN client utility for Mac OS X.
9. Download and install the file.
10. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is
installed on your device.
The client utility must ge installed by a user with administrative priviledges.
For more information about using OpenVPN on your Mac computer, visit
https://openvpn.net/index.php/access-server/docs/admin-guides/183-how-to-connect-to-access-server-from-a-mac.html.
Install OpenVPN Software on an iOS Device
You must install this software on each iOS device that you plan to use for VPN connections to your router.
To install VPN client software on an iOS device:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
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The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
6. Specify any VPN service settings on the page.
For more information, see Specify VPN Service in the Router on page 112.
7. Click the For Smart Phone button to download the OpenVPN configuration files.
8. On your iOS device, download and install the OpenVPN Connect app from the Apple app store.
9. On your computer, unzip the configuration files that you downloaded and send the files to your iOS
device.
Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to
open the .ovpn file.
For more information about using OpenVPN on your iOS device, visit
http://www.vpngate.net/en/howto_openvpn.aspx#ios.
Install OpenVPN Software on an Android Device
You must install this software on each Android device that you plan to use for VPN connections to your
router.
To install VPN client software on an Android device:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN Service page displays.
5. Make sure that the Enable VPN Service check box is selected.
6. Specify any VPN service settings on the page.
For more information, see Specify VPN Service in the Router on page 112.
7. Click the For Smart Phone button to download the OpenVPN configuration files.
8. On your Android device, download and install the OpenVPN Connect app from the Google Play Store.
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9. On your computer, unzip the configuration files that you downloaded and send the files to your Android
device.
10. Open the files on your Android device.
11. Open the .ovpn file using the OpenVPN Connect app.
For more information about using OpenVPN on your Android device, visit
http://www.vpngate.net/en/howto_openvpn.aspx#android.
Use a VPN Tunnel on Your Windows Computer
After you set up the router to use VPN and install the OpenVPN application on your computer, you can open
a VPN tunnel from your computer to your router over the Internet.
For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP
scheme from that of the local LAN where your VPN client computer is connected. If both networks use the
same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your
home network with the OpenVPN software.
The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x,
172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or
for the network with the client VPN computer. For information about changing these settings, see Change
the LAN TCP/IP Settings on page 50.
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To open a VPN tunnel:
1. Launch the OpenVPN application with administrator privileges.
The OpenVPN icon displays in the Windows taskbar.
You can create a shortcut to the VPN program, then use the shortcut to access the settings
and select the run as administrator check box.Then every time you use this shortcut,
OpenVPN automatically runs with administrator privileges.
Tip
2. Right-click the OpenVPN icon.
3. Select Connect.
The VPN connection is established.You can do the following:
• Launch a web browser and log in to your router.
• Use Windows file manager to access the router’s USB device and download files.
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Use VPN to Access the Router’s USB Device and Media
To access a USB device and download files:
1. In the Windows file manager, select Network.
The network resources display.The ReadySHARE icon is in the Computer section and the remote
router icon is in the Media Devices section (if DLNA is enabled in the router).
See your computer's documentation for information about how to display the Network.Note
2. If the icons do not display, click the Refresh button to update the screen.
If the local LAN and the remote LAN are using the same IP scheme, the remote router icon does not
display in the Media Devices and Network Infrastructure sections.
3. To access the USB device, click the ReadySHARE icon.
4. To access media on the router’s network, click the remote router icon.
Use VPN to Access Your Internet Service at Home
When you’re away from home and you access the Internet, you usually use a local Internet service provider.
For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service
account to surf the web.
Nighthawk lets you use a VPN connection to access your own Internet service when you’re away from home.
You might want to do this if you travel to a geographic location that doesn’t support all the Internet services
that you use at home. For example, your Netflix account might work at home but not in a different country.
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Set Up VPN Client Internet Access in the Router
By default, the router is set up to allow VPN connections only to your home network, but you can change
the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than
accessing the Internet directly.
To allow VPN clients to use your home Internet service:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VPN page displays.
5. Select the Enable VPN Service radio button.
6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on
the Internet & Home Network radio button.
When you access the Internet with the VPN connection, instead of using a local Internet service, you
use the Internet service from your home network.
7. Click the Apply button.
Your settings are saved.
8. Click the For Windows or For Non Windows button and download the configuration files for your VPN
clients.
9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device.
For a client device with Windows 64-bit system, the VPN client is installed at C:\Program
files\OpenVPN\config\ by default.
Block VPN Client Internet Access in the Router
By default, the router is set up to allow VPN connections only to your home network, not to the Internet
service for your home network. If you changed this setting to allow Internet access, you can change it back.
To allow VPN clients to access only your home network:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
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The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VPN Service.
The VNP page displays.
5. Select the Enable VPN Service radio button.
6. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network
only radio button.
This is the default setting.The VPN connection is only to your home network, not to the Internet service
for your home network.
7. Click the Apply button.
Your settings are saved.
8. Click For Windows or For Non Windows button and download the configuration files for your VPN
clients.
9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device.
For a client device with Windows 64-bit system, the VPN client is installed at C:\Program
files\OpenVPN\config\ by default.
Use a VPN Tunnel to Access Your Internet Service at Home
To access your Internet service:
1. Set up the router to allow VPN access to your Internet service.
See Set Up VPN Client Internet Access in the Router on page 121.
2. On your computer, launch the OpenVPN application.
The OpenVPN icon displays in the Windows taskbar.
3. Right-click the icon and select Connect.
4. When the VPN connection is established, launch your Internet browser.
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12
Customize Internet Traffic Rules for Ports
You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge
to set up these features.
This chapter includes the following sections:
• Port Forwarding to a Local Server on page 124
• Port Triggering on page 127
123
Port Forwarding to a Local Server
If your home network includes a server, you can allow certain types of incoming traffic to reach the server.
For example, you might want to make a local web server, FTP server, or game server visible and available
to the Internet.
The router can forward incoming traffic with specific protocols to computers on your local network.You can
specify the servers for applications and you can also specify a default DMZ server to which the router
forwards all other incoming protocols.
Set Up Port Forwarding to a Local Server
To forward specific incoming protocols:
1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that will provide the service.
You can usually find this information by contacting the publisher of the application or user groups or
news groups.
The server computer must always use the same IP address.
3. Assign the server computer a reserved IP address.
See Manage Reserved LAN IP Addresses on page 53.
4. Launch a web browser from a computer or mobile device that is connected to the network.
5. Enter http://www.routerlogin.net.
A login window opens.
6. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
7. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding / Port Triggering page displays.
8. Leave the Port Forwarding radio button selected as the service type.
9. From the Service Name menu, select the service name.
If the service that you want to add is not in the menu, create a custom service. See Add a Custom Port
Forwarding Service on page 125.
10. In the Server IP Address field, enter the IP address of the computer that will provide the service.
11. Click the Add button.
The service displays in the menu.
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Add a Custom Port Forwarding Service
To add a custom service:
1. Find out which port number or range of numbers the application uses.
You can usually find this information by contacting the publisher of the application or user groups or
news groups.
2. Launch a web browser from a computer or WiFi device that is connected to the network.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding / Port Triggering page displays.
6. Leave the Port Forwarding radio button selected as the service type.
7. Click the Add Custom Service button.
The Ports - Custom Service page displays.
8. In the Service Name field, enter a descriptive name.
9. From the Protocol menu, select the protocol.
If you are unsure, select TCP/UDP.
10. In the External port range field enter the port range.
11. Specify the internal ports by one of these methods:
• Leave the Use the same port range for Internal port check box selected.
• Type the port numbers in the Internal Starting Port field and the Internal Ending Port field.
You can enter a port range and fixed ports in one rule. For example, external (30-50, 78, 100-102),
internal (40-60, 99, 200-202).With this rule, external ports 30-50 are forwarded to internal ports 40-60.
12. In the Internal IP address field, type the IP address or select the radio button for an attached device
listed in the table.
13. Click the Apply button.
The service is now in the list on the Port Forwarding/Port Triggering page.
Edit a Port Forwarding Service
To edit a port forwarding entry:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
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A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected as the service type.
6. In the table, select the radio button next to the service name.
7. Click the Edit Service button.
The Ports - Custom Services page displays.
8. Change the settings as needed.
9. Click the Apply button.
Your settings are saved.
Delete a Port Forwarding Entry
To delete a port forwarding entry:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter therouter user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Leave the Port Forwarding radio button selected.
6. In the table, select the radio button next to the service name.
7. Click the Delete Service button.
The service is deleted.
Application Example: Make a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow web requests from
anyone on the Internet to reach your web server.
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To make a local web server public:
1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address
reservation.
In this example, your router always gives your web server an IP address of 192.168.1.33.
2. On the Port Forwarding/Port Triggering page, configure the router to forward the HTTP service to the
local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service and specify that name on the Dynamic
DNS page of the router.
Dynamic DNS makes it much easier to access a server from the Internet because you can type the
name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which
typically changes.
How the Router Implements the Port Forwarding Rule
The following sequence shows the effects of a port forwarding rule:
1. When you type the URL www.example.com in your browser, the browser sends a web page request
message with the following destination information:
• Destination address.The IP address of www.example.com, which is the address of your router.
• Destination port number. 80, which is the standard port number for a web server process.
2. Your router receives the message and finds your port forwarding rule for incoming port 80 traffic.
3. The router changes the destination in the message to IP address 192.168.1.123 and sends the message
to that computer.
4. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your
router.
5. Your router performs Network Address Translation (NAT) on the source IP address and sends the reply
through the Internet to the computer or WiFi device that sent the web page request.
Port Triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
• An application must use port forwarding to more than one local computer (but not simultaneously).
• An application must open incoming ports that are different from the outgoing port.
With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify.
For outbound traffic from that port, the router saves the IP address of the computer that sent the traffic.The
router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming
traffic to that destination.
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Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port
triggering can dynamically open ports to any computer when needed and close the ports when they are no
longer needed.
If you use applications such as multiplayer gaming, peer-to-peer connections, real-time
communications such as instant messaging, or remote assistance (a feature in Windows
XP), enable Universal Plug and Play (UPnP). See Improve Network Connections With
Universal Plug and Play on page 70.
Note
Add a Port Triggering Service
To add a port triggering service:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The page adjusts.
6. Click the Add Service button.
7. In the Service Name field, type a descriptive service name.
8. From the Service User menu, select a user option:
• Any (the default) allows any computer on the Internet to use this service.
• Single address restricts the service to a particular computer.
9. From the Service Type menu, select TCP or UDP or TCP/UDP (both).
If you are not sure, select TCP/UDP.
10. In the Triggering Port field, enter the number of the outbound traffic port that will open the inbound
ports.
11. In the Connection Type, Starting Port, and Ending Port fields, enter the inbound connection information.
12. Click the Apply button.
The service is now in the Portmap Table.You must enable port triggering before the router uses port
triggering. See Enable Port Triggering on page 129.
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Enable Port Triggering
To enable port triggering:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
The Port Forwarding/Port Triggering page displays.
5. Select the Port Triggering radio button.
6. Clear the Disable Port Triggering check box.
If this check box is selected, the router does not use port triggering even if you specified port triggering
settings.
7. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
This value controls how long the inbound ports stay open when the router detects no activity.This value
is required because the router cannot detect when the application terminates.
8. Click the Apply button.
Your settings are saved.
Application Example: Port Triggering for Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port
triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a
session.
An example is Internet Relay Chat (IRC).Your computer connects to an IRC server at destination port 6667.
The IRC server not only responds to your originating source port but also sends an “identify” message to
your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with
destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”
The following sequence shows the effects of this port triggering rule:
1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port number of 6667,
the standard port number for an IRC server process.Your computer then sends this request message
to your router.
3. Your router creates an entry in its internal session table describing this communication session between
your computer and the IRC server.Your router stores the original information, performs Network Address
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Translation (NAT) on the source address and port, and sends this request message through the Internet
to the IRC server.
4. Noting your port triggering rule and observing the destination port number of 6667, your router creates
another session entry to send any incoming port 113 traffic to your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port (for example,
port 33333) as the destination port and sends an “identify” message to your router with destination port
113.
6. When your router receives the incoming message to destination port 33333, it checks its session table
to see if a session is active for port number 33333. Finding an active session, the router restores the
original address information replaced by NAT and sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it checks its session table
and finds an active session for port 113 associated with your computer.The router replaces the message’s
destination IP address with your computer’s IP address and forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications.The router then removes the session information from its session table and incoming
traffic is no longer accepted on port numbers 33333 or 113.
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13
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for
product and contact information.
The chapter contains the following sections:
• Quick Tips on page 132
• Troubleshoot With the LEDs on page 132
• You Cannot Log In to the Router on page 134
• You Cannot Access the Internet on page 134
• Troubleshoot Internet Browsing on page 136
• Changes Are Not Saved on page 136
• Troubleshoot WiFi Connectivity on page 136
• Troubleshoot Your Network Using the Ping Utility on page 137
• Troubleshoot 404 Error Message When Trying to Log In to Plex Account on page 138
131
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
If you must restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on.Wait two minutes.
4. Turn on the router and wait two minutes.
Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely plugged in.The Internet
LED on the router is lit if the Ethernet cable connecting the router and the modem is plugged in securely
and the modem and router are turned on. If one or more powered-on computers are connected to the router
by an Ethernet cable, the corresponding numbered router LAN port LEDs light.
WiFi Settings
Make sure that the WiFi settings in the computer and router match exactly.The WiFi network name (SSID)
and WiFi security settings of the router and WiFi computer must match exactly.
If you set up an access list on the Advanced Wireless Settings page, you must add each WiFi computer’s
MAC address to the router’s access list.
Network Settings
Make sure that the network settings of the computer are correct.Wired computers and computers that are
connected over WiFi must use network IP addresses on the same network as the router.The simplest way
to do this is to configure each computer to obtain an IP address automatically using DHCP.
Some service providers require you to use the MAC address of the computer initially registered on the
account.You can view the MAC address on the Attached Devices page.
Troubleshoot With the LEDs
By default, the router is set with standard LED settings.
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Standard LED Behavior When the Router Is Powered On
After you turn on power to the router, verify that the following sequence of events occurs:
1. When power is first applied, verify that the Power LED is lit.
2. After about two minutes, verify the following:
• The Power LED is solid white.
• The Internet LED is lit.
• The WiFi LED is lit unless you turned off the WiFi radio.
You can use the LEDs on the front panel of the router for troubleshooting.
Power LED Is Off or Blinking
This could occur for a number of reasons. Check the following:
• Make sure that the power adapter is securely connected to your router and securely connected to a
working power outlet.
• Make sure that you are using the power adapter that NETGEAR supplied for this product.
• If the Power LED blinks slowly and continuously, the router firmware is corrupted.This can happen if a
firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists,
it is likely that a hardware problem exists. For recovery instructions, or help with a hardware problem,
contact technical support at netgear.com/support.
LEDs Never Turn Off
When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on,
this indicates a fault within the router.
If all LEDs are still lit one minute after power-up, do the following:
• Cycle the power to see if the router recovers.
• Press and hold the Reset button to return the router to its factory settings.
If the error persists, a hardware problem might be the cause. Contact technical support at
netgear.com/support.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made,
check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.
• Make sure that power is turned on to the connected modem or computer.
• Be sure that you are using the correct cable.
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When you connect the router’s Internet port to a modem, use the cable that was supplied with the modem.
This cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable.
WiFi LED Is Off
If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on the router.This button
turns the WiFi radios in the router on and off.The WiFi LED is lit when the WiFi radios are turned on.
You Cannot Log In to the Router
If you are unable to log in to the router from a computer on your local network, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the computer
and the router.
• Make sure that the IP address of your computer is on the same subnet as the router. If you are using
the recommended addressing scheme, your computer’s address is in the range of 192.168.1.2 to
192.168.1.254.
• If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate
and assign an IP address if the computer cannot reach a DHCP server.These autogenerated addresses
are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer
to the router, and reboot your computer.
• If your router’s IP address was changed and you do not know the current IP address, clear the router’s
configuration to factory defaults.This sets the router’s IP address to 192.168.1.1.
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer,
click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information.The user name is admin, and the default
password is password. Make sure that Caps Lock is off when you enter this information.
• If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your
network, the router cannot perform many gateway services. For example, the router cannot convert
ADSL or cable data into Ethernet networking information. NETGEAR does not support such a
configuration.
You Cannot Access the Internet
If you can access your router but not the Internet, check to see if the router can obtain an IP address from
your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an
IP address from the ISP.You can determine whether the request was successful using the ADVANCED
Home page.
To check the WAN IP address:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Select an external site such as netgear.com.
3. Type http://www.routerlogin.net.
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A login window opens.
4. Enter the router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Click the ADVANCED tab.
The ADVANCED Home page displays.
6. Check to see that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not
obtain an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to
recognize your new router by restarting your network. For more information, see Sequence to Restart Your
Network on page 132.
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:
• Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP
over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, the login name and password might be set incorrectly.
• Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account
as the account name on the Internet Setup page.
• If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s
MAC address, do one of the following:
- Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.
- Configure your router to clone your computer’s MAC address.
If your router obtained an IP address, but your computer does not load any web pages from the Internet, it might
be for one or more of the following reasons:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric
IP addresses.Typically, your ISP provides the addresses of one or two DNS servers for your use. If you
entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address.
You can configure your computer manually with DNS addresses, as explained in your operating system
documentation.
• The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway
address.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run
that software after installing your router.You might need to go to Internet Explorer and select Tools >
Internet Options, click the Connections tab, and select Never dial a connection. Other browsers provide
similar options.
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Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages from the Internet,
it might be for the following reasons:
• The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can
resume Internet access. If your ISP sets a usage limit, they might charge you for the overage.
• Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet
that translates Internet names (such as www addresses) to numeric IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a
DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as explained in the
documentation for your computer.
• The router might not be configured as the default gateway on your computer.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer
as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a program to log you
in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.
You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections
tab, and select the Never dial a connection. Other browsers provide similar options.
Changes Are Not Saved
If the router does not save the changes that you make on the router web pages, do the following:
• When entering configuration settings, always click the Apply button before moving to another page or
tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but
the old settings might be in the web browser’s cache.
Troubleshoot WiFi Connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem:
• Does the WiFi device or computer that you are using find your WiFi network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi On/Off button on
the router to turn the router WiFi radios back on.
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in
your WiFi client’s scanning list. (By default, SSID broadcast is enabled.)
• Does your WiFi device support the security that you are using for your WiFi network (WPA or WPA2)?
• If you want to view the WiFi settings for the router, use an Ethernet cable to connect a computer to a
LAN port on the router.Then log in to the router, and select BASIC > Wireless.
Be sure to click the Apply button if you change settings.Note
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If your WiFi device finds your network but the signal strength is weak, check these conditions:
• Is your router too far from your computer or too close? Place your computer near the router but at least
6 feet (1.8 meters) away and see whether the signal strength improves.
• Are objects between the router and your computer blocking the WiFi signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the designated
device.The device then responds with an echo reply.You can easily troubleshoot a network using the ping
utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occuring:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are
connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router and computer are
connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that
are connected to your computer and router.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on
your computer.
Verify that the IP address for your router and your computer are correct and that the addresses are on
the same subnet.
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Test the Path From Your Computer to a Remote Device
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in Test the LAN
Path to Your Router on page 137.
3. If you do not receive replies, check the following:
• Check to see that IP address of your router is listed as the default gateway for your computer. If
DHCP assigns the IP configuration of your computers, this information is not visible in your computer
Network Control Panel.Verify that the IP address of the router is listed as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address specified by
the subnet mask) is different from the network address of the remote device.
• Check to see that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account name on
the Internet Setup page.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband
modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to
that modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the
authorized computer.
Troubleshoot 404 Error Message When Trying to Log In
to Plex Account
Plex Media Server helps you to manage your photos, videos, and audio files that are stored on an external
USB hard drive that is attached to your router.The router support Plex Media Server in both router mode
and AP mode. However, when your router is in AP mode, an error 404 error message might display when
you try to log in to your Plex account while using Windows 10.
To resolve a 404 error message after enabling Plex on your router
1. From your computer's hpme screen, right-click the network icon on the lower-right corner.
2. Select Open Network and Sharing Center > Change adapter settings.
3. Right-click the network adapter that connects to the router and select Properties.
4. In the Connection Properties window, clear the Internet Protocol Version 6 (TCP/IP) check box and
click the OK button.
Your settings are saved.
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Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and
hold the Reset button on the back of the router for at least seven seconds.The router resets and returns
to the factory configuration settings shown in the following table.
Table 3. Factory default settings
Default settingFeature
www.routerlogin.com or www.routerlogin.netUser login URLRouter login
adminUser name (case-sensitive)
passwordLogin password (case-sensitive)
Use default hardware addressWAN MAC addressInternet
connection
1500WAN MTU size
AutoSensingPort speed
192.168.1.1LAN IPLocal network
(LAN)
255.255.255.0Subnet mask
EnabledDHCP server
192.168.1.2 to 192.168.1.254DHCP range
Pacific timeTime zone
192.168.1.2DHCP starting IP address
192.168.1.254DHCP ending IP address
DisabledDMZ
DisabledTime adjusted for daylight saving
time
DisabledSNMP
Disabled (except traffic on port 80, the HTTP port)Inbound (communications coming
in from the Internet)
Firewall
Enabled (all)Outbound (communications going
out to the Internet)
DisabledSource MAC filtering
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Table 3. Factory default settings (Continued)
Default settingFeature
EnabledWireless communicationWireless
See router labelSSID name
WPA2-PSK (AES)Security
EnabledBroadcast SSID
Auto
1
Transmission speed
United States in the US; otherwise, varies by regionCountry/region
Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for
North America SKU
RF channel
Up to 750 Mbps at 2.4 GHz and 1625 Mbps at 5 GHzOperating mode
1
Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network
overhead, lower actual data throughput rate.
Technical Specifications
Table 4. Router specifications
DescriptionFeature
TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and
SMB
Data and routing protocols
• North America: 100V, 50/60 Hz input
• UK, Australia: 220V, 50/60 Hz, input
• Europe: 100–240V, 50/60 Hz input
• All regions (output): 19V/3.16 ADC output
Power adapter
8.81 x 6.61 x 2.91 in. (224 x 168 x 74 mm)Dimensions
4.11 lb (1865 g)Weight
0° to 40°C (32º to 104ºF)Operating temperature
90% maximum relative humidity, noncondensingOperating humidity
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Table 4. Router specifications (Continued)
DescriptionFeature
FCC Part 15 Class B
EN 55022 (CISPR 22), Class B C-Tick N10947
Electromagnetic emissions
Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45LAN
Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, or RJ-45WAN
Maximum WiFi signal rate complies with the IEEE 802.11 standard.
2
Wireless
Auto Rate SensingRadio data rates
• IEEE
®
802.11b/g/n 2.4 GHz 1024 QAM support
• IEEE
®
802.11a/n/ac 5.0 GHz 1024 QAM support
Data encoding standards
Limited by the amount of WiFi network traffic generated by each node (typically
50–70 nodes).
Maximum computers per
wireless network
AC4000 WiFi
3
• Up to 750 Mbps @ 2.4 GHz 1024 QAM
• Up to 1625 Mbps @ 5 GHz 11ac 1024 QAM
Operating frequency range
WPA2-PSK and WPA/WPA2802.11 security
2
Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network
overhead, lower actual data throughput rate.
3
NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future
standards.
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