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Troubleshooting Guide
Problem Solution
Er00 or Er003
Appliance failure:
Unplug the appliance and contact your customer service
or a repair centre.
Er01/Er02/Er04/Er05/Er06
Unplug the appliance and wait a few minutes.
Then plug in your appliance again and turn it on.
If the problem persists, contact your customer service or a
repair centre.
The displayed time flashes If the displayed time is correct, press OK to confirm.
The displayed temperature flashes
If the displayed temperature is correct, press OK to
confirm.
The illuminated program flashes If the displayed program is correct, press OK to confirm.
The appliance does not close properly
Open the appliance, check that the support grid has not
been left under the non-stick cooking mould.
Check whether you are using a silicone mould taller than
4.5 cm. If this is the case: remove the support grating.
The mould used is not suitable for this appliance: use a
mould that conforms with this appliance's conditions for
use.
The time has reached 000, but the level of
cooking is insufficient
At the end of cooking, after having turned off the beep
sound by pressing OK once, close the appliance again and
add some time using the – and + buttons, then confirm by
pressing OK.
During cooking, after a modification to the
cooking time, the cooking time automatically
returns to the initial time
After having modified the time, press OK to confirm.
After a cooking program has been launched,
it is not possible to modify the cooking time
Wait for 2 minutes to elapse after the launch of the
program to modify the time using the – and + buttons.
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