2020 FORD TRANSIT CONNECT
Owner's Manual
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: CG3739en 201903 20190326102247
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................7
Symbols Glossary ............................................7
Data Recording .................................................9
Perchlorate .......................................................13
Ford Credit ........................................................13
Replacement Parts Recommendation
...........................................................................14
Special Notices ...............................................14
Mobile Communications Equipment
............................................................................15
Export Unique Options ................................16
Environment
Protecting the Environment .......................17
At a Glance
Instrument Panel - RHD ..............................18
Instrument Panel - LHD ...............................19
Child Safety
General Information ......................................21
Installing Child Restraints ..........................23
Booster Seats .................................................30
Child Restraint Positioning ........................32
Child Safety Locks .........................................33
Seatbelts
Principle of Operation .................................35
Fastening the Seatbelts .............................36
Seatbelt Height Adjustment .....................38
Seatbelt Warning Lamp and Indicator
Chime ............................................................38
Seatbelt Reminder .......................................39
Child Restraint and Seatbelt
Maintenance ................................................41
Seatbelt Extension ........................................41
Personal Safety System™
Personal Safety System™ .........................42
Supplementary Restraints
System
Principle of Operation .................................43
Driver and Passenger Airbags ..................44
Front Passenger Sensing System ...........45
Side Airbags ....................................................48
Driver Knee Airbag ........................................49
Safety Canopy™ ...........................................49
Crash Sensors and Airbag Indicator ......50
Airbag Disposal ...............................................51
911 Assist
About 911 Assist .............................................52
Emergency Call Requirements .................52
Emergency Call Limitations ......................53
Keys and Remote Controls
General Information on Radio
Frequencies .................................................54
Remote Control - Vehicles With: Keyless
Entry and Push Button Start ................54
Remote Control - Vehicles With: Remote
Flip Key ..........................................................57
Replacing a Lost Key or Remote Control
..........................................................................58
Passive Key Backup Position ....................58
MyKey™
Principle of Operation .................................59
MyKey Settings ..............................................59
Creating a MyKey - Vehicles Without:
Push Button Start ....................................60
Creating a MyKey - Vehicles With: Push
Button Start ................................................60
Programming a MyKey .................................61
Clearing All MyKeys ......................................63
Checking MyKey System Status ..............63
Using MyKey With Remote Start
Systems ........................................................64
MyKey – Troubleshooting - Vehicles
Without: Push Button Start ..................64
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MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................64
Doors and Locks
Locking and Unlocking ...............................66
Sliding Door ....................................................69
Keyless Entry ...................................................70
Liftgate
Manual Liftgate ..............................................73
Security
Passive Anti-Theft System ........................74
Anti-Theft Alarm ...........................................76
Steering Wheel
Adjusting the Steering Wheel ...................78
Horn ....................................................................78
Wipers and Washers
Windshield Wipers ........................................79
Autowipers .......................................................79
Windshield Washers .....................................81
Rear Window Wiper and Washers ...........81
Lighting
General Information .....................................82
Lighting Control .............................................82
Autolamps .......................................................83
Instrument Lighting Dimmer ....................83
Headlamp Exit Delay ...................................84
Daytime Running Lamps ...........................84
Automatic High Beam Control ................84
Front Fog Lamps ...........................................86
Cornering Lamps ...........................................87
Direction Indicators .......................................87
Interior Lamps ................................................88
Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................89
Power Windows - Vehicles With:
One-Touch Open Driver Window .......90
Global Opening .............................................90
Exterior Mirrors ..............................................90
Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror ................91
Interior Mirror - Vehicles With:
Auto-Dimming Interior Mirror ................91
Sun Shades .....................................................92
Instrument Cluster
Gauges ..............................................................93
Warning Lamps and Indicators ...............94
Audible Warnings and Indicators ............96
Information Displays
General Information ....................................98
Trip Computer ..............................................100
Personalized Settings ...............................100
Information Messages ..............................100
Climate Control
Manual Climate Control .............................114
Automatic Climate Control .......................115
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control ..............................116
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control ..........................................................117
Rear Passenger Climate Controls ..........118
Heated Windshield ......................................118
Heated Rear Window ..................................118
Heated Exterior Mirrors ...............................119
Cabin Air Filter ...............................................119
Seats
Sitting in the Correct Position .................120
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Head Restraints ...........................................120
Manual Seats .................................................122
Power Seats ...................................................124
Rear Seats - Long Wheelbase, Vehicles
With: Second Row Dual Captain Chairs
.........................................................................125
Rear Seats - Short Wheelbase ...............128
Rear Seats - Long Wheelbase, Vehicles
With: 60/40 Split Second Row
Seating .........................................................132
Heated Seats .................................................135
Auxiliary Power Points
Auxiliary Power Points ...............................136
Cigar Lighter ..................................................136
Wireless Accessory Charging ...................137
Storage Compartments
Overhead Console .......................................138
Starting and Stopping the
Engine
General Information ...................................139
Ignition Switch ..............................................139
Push Button Ignition Switch ...................140
Starting a Gasoline Engine .......................142
Starting a Flex Fuel Engine ......................146
Starting a Diesel Engine ............................148
Switching Off the Engine .........................150
Engine Block Heater ...................................150
Unique Driving Characteristics
Auto-Start-Stop ...........................................152
Fuel and Refueling
Safety Precautions .....................................154
Fuel Quality - Diesel ...................................154
Fuel Quality - Gasoline ..............................157
Fuel Quality - E85 .......................................158
Fuel Filler Funnel Location .......................159
Running Out of Fuel ...................................159
Refueling ..........................................................161
Fuel Consumption .......................................163
Engine Emission Control
Emission Law ................................................165
Catalytic Converter .....................................166
Selective Catalytic Reductant System
.........................................................................167
Diesel Particulate Filter .............................170
Transmission
Automatic Transmission - 6-Speed
Automatic Transmission .......................176
Automatic Transmission - 8-Speed
Automatic Transmission .......................178
Brakes
General Information ....................................181
Hints on Driving With Anti-Lock Brakes
.........................................................................182
Parking Brake ................................................182
Hill Start Assist .............................................182
Traction Control
Principle of Operation ...............................184
Using Traction Control ..............................184
Stability Control
Principle of Operation ................................185
Using Stability Control ..............................186
Parking Aids
Principle of Operation ................................187
Rear Parking Aid ...........................................187
Front Parking Aid .........................................189
Side Sensing System ..................................191
Active Park Assist ........................................193
Rear View Camera .....................................200
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Cruise Control
Principle of Operation ...............................203
Using Cruise Control ..................................203
Using Adaptive Cruise Control ..............204
Driving Aids
Driver Alert .....................................................210
Lane Keeping System .................................212
Blind Spot Information System .............216
Cross Traffic Alert ........................................218
Eco .....................................................................221
Steering ...........................................................222
Pre-Collision Assist ....................................223
Load Carrying
Luggage Anchor Points ............................229
Rear Under Floor Storage ........................229
Cargo Nets ....................................................230
Roof Racks and Load Carriers ................232
Load Limit ......................................................233
Towing
Towing a Trailer ...........................................238
Trailer Sway Control ..................................239
Recommended Towing Weights ..........239
Essential Towing Checks ..........................241
Transporting the Vehicle ..........................244
Towing the Vehicle on Four Wheels .....245
Driving Hints
Breaking-In ....................................................247
Reduced Engine Performance ...............247
Economical Driving ....................................247
Cold Weather Precautions ......................248
Driving Through Water .............................248
Floor Mats .....................................................248
Roadside Emergencies
Roadside Assistance .................................250
Hazard Flashers ............................................251
Fuel Shutoff ...................................................251
Jump Starting the Vehicle .......................252
Post-Crash Alert System .........................254
Towing Points ...............................................254
Customer Assistance
Getting the Services You Need ..............256
In California (U.S. Only) ............................257
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................258
Utilizing the Mediation/Arbitration
Program (Canada Only) ......................259
Getting Assistance Outside the U.S. and
Canada .......................................................259
Ordering Additional Owner's Literature
.........................................................................261
Reporting Safety Defects (U.S. Only)
.........................................................................261
Reporting Safety Defects (Canada Only)
.........................................................................261
Fuses
Fuse Box Locations ....................................263
Fuse Specification Chart .........................264
Changing a Fuse .........................................269
Maintenance
General Information ..................................270
Opening and Closing the Hood .............270
Under Hood Overview - 1.5L EcoBlue
.........................................................................272
Under Hood Overview - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel ..............................273
Under Hood Overview - 2.5L, LHD ........274
Under Hood Overview - 2.5L, RHD .......275
Engine Oil Dipstick - 1.5L EcoBlue ........276
Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L ...................276
Engine Oil Check .........................................276
Oil Change Indicator Reset ......................277
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Engine Cooling Fan - Gasoline ...............278
Engine Cooling Fan - Diesel ....................278
Engine Coolant Check ...............................278
Automatic Transmission Fluid Check
........................................................................282
Brake Fluid Check .......................................283
Washer Fluid Check ...................................283
Changing the 12V Battery ........................284
Checking the Wiper Blades ....................285
Changing the Front Wiper Blades ........285
Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate .........286
Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors ......287
Adjusting the Headlamps ........................287
Changing a Bulb .........................................288
Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue ......................................................293
Changing the Engine Air Filter - 2.5L ....294
Drive Belt Routing - 1.5L EcoBlue .........295
Drive Belt Routing - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel .............................295
Drive Belt Routing - 2.5L ..........................295
Vehicle Care
Cleaning Products ......................................296
Cleaning the Exterior .................................297
Waxing ............................................................298
Cleaning the Windows and Wiper Blades
........................................................................299
Cleaning the Interior ..................................299
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................301
Cleaning Leather Seats .............................301
Repairing Minor Paint Damage .............302
Cleaning the Wheels .................................302
Vehicle Storage ...........................................302
Wheels and Tires
General Information ..................................305
Tire Sealant and Inflator Kit ...................306
Tire Care ...........................................................311
Using Winter Tires ......................................325
Using Snow Chains ....................................325
Tire Pressure Monitoring System ..........326
Changing a Road Wheel ..........................330
Tire Pressures ...............................................334
Lug Nuts .........................................................335
Capacities and Specifications
Engine Specifications - 1.5L EcoBlue
........................................................................337
Engine Specifications - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel .............................338
Engine Specifications - 2.5L ...................339
Motorcraft Parts - 1.5L EcoBlue ............340
Motorcraft Parts - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel ..............................341
Motorcraft Parts - 2.5L .............................342
Vehicle Identification Number ...............343
Vehicle Certification Label ......................344
Transmission Code Designation -
6-Speed Automatic Transmission
........................................................................344
Transmission Code Designation -
8-Speed Automatic Transmission
........................................................................345
Capacities and Specifications - 1.5L
EcoBlue ......................................................345
Capacities and Specifications - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel .....350
Capacities and Specifications - 2.5L
........................................................................355
Bulb Specification Chart .........................360
Network Connectivity
Connecting the Vehicle to a Mobile
Network ......................................................362
Connecting the Vehicle to a Wi-Fi
Network - Vehicles With: SYNC 3 ......362
Network Connectivity – Troubleshooting
........................................................................363
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Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles
Without: SYNC 3 .....................................365
Creating a Wi-Fi Hotspot - Vehicles With:
SYNC 3 .......................................................365
Changing the Wi-Fi Hotspot Name or
Password - Vehicles Without: SYNC 3
.......................................................................366
Changing the Wi-Fi Hotspot Name or
Password - Vehicles With: SYNC 3
.......................................................................366
Audio System
General Information ..................................367
Audio Unit - Vehicles Without: SYNC 3
.......................................................................368
Audio Unit - Vehicles With: SYNC 3 ......371
AM/FM Radio - Vehicles Without: SYNC
3 .....................................................................372
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC 3 ...................373
Connecting a Bluetooth Device -
Vehicles Without: SYNC 3 ...................373
Satellite Radio ..............................................373
Streaming Bluetooth Audio - Vehicles
Without: SYNC 3 .....................................375
Playing Media From a USB Device -
Vehicles Without: SYNC 3 ...................375
USB Port .........................................................376
Using Voice Recognition ..........................376
SYNC™ 3
General Information ...................................377
Home Screen ...............................................384
Using Voice Recognition ..........................384
Entertainment .............................................390
Phone ..............................................................392
Navigation .....................................................393
Apps .................................................................397
Settings ..........................................................398
SYNC™ 3 Troubleshooting ......................412
Accessories
Accessories ...................................................425
Ford Protect
Ford Protect ..................................................426
Scheduled Maintenance
General Maintenance Information ......428
Normal Scheduled Maintenance ..........431
Special Operating Conditions Scheduled
Maintenance ............................................434
Scheduled Maintenance Record ..........436
Appendices
Electromagnetic Compatibility .............446
End User License Agreement ................448
Declaration of Conformity - Vehicles
Without: SYNC 3 .....................................473
Declaration of Conformity - Vehicles
With: SYNC 3 ............................................474
Declaration of Conformity - Vehicles
With: Wireless Accessory Charging
........................................................................474
Type Approvals ............................................476
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Introduction
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 398).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem was
enabled when your vehicle was built and
periodically sends messages to stay
connected to the cell phone network,
receive automatic software updates and
send vehicle-related information to us, for
example, diagnostic information. These
messages could include information that
identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could
have access to additional information, for
example, cell phone network tower
identification. For additional information
about our privacy policy, visit
www.FordConnected.com or refer to your
local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Network Connectivity (page 362). .
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 397).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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Introduction
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 398).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of electronically or
verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services.
If you do not want to disclose this
information, do not switch the feature on.
Note: To switch 911 Assist on or off. See
Settings (page 398).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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Introduction
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
Vehicles sold in the United States and
Canada
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Vehicles sold outside the United States
and Canada
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see the warranty guide that is
provided to you along with your Owner’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
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Introduction
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle does not have the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Introduction
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
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Introduction
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For details about Ford Motor
Company's sustainability progress and
initiatives visit:
Web Address
www.sustainability.ford.com
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Environment
INSTRUMENT PANEL - RHD
A
B C
D
E
F
E270982
G
H
I
J K L M
Information display controls. See General Information (page 98).A
Instrument cluster. See Gauges (page 93).B
Audio and voice control buttons.C
Audio unit. See Audio System (page 367).D
Hazard flasher switch. See Hazard Flashers (page 251).E
Wireless accessory charging. See Front Passenger Sensing System (page
45).
F
Passenger airbag deactivation indicator. See Front Passenger Sensing
System (page 45).
G
Auto-Start-Stop button. See Auto-Start-Stop (page 152). Parking aid button.
See Parking Aids (page 187).
H
Traction control switch. See Using Traction Control (page 184). EcoSelect
button.
I
Climate control. See Climate Control (page 114).J
Push button ignition switch. See Push Button Ignition Switch (page 140).K
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At a Glance
Cruise control buttons. See Using Cruise Control (page 203).L
Lighting control. See Lighting (page 82).M
INSTRUMENT PANEL - LHD
A
B
C
ED
FGHIJKLM
E270981
Information display controls. See General Information (page 98).A
Instrument cluster. See Gauges (page 93).B
Audio and voice control buttons.C
Audio unit. See Audio System (page 367).D
Hazard flasher switch. See Hazard Flashers (page 251).E
Wireless accessory charging. See Wireless Accessory Charging (page 137).F
Passenger airbag deactivation indicator.G
Auto-Start-Stop button. See Auto-Start-Stop (page 152). Parking aid button.
See Parking Aids (page 187).
H
Traction control switch. See Using Traction Control (page 184). EcoSelect
button.
I
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At a Glance
Climate control. See Climate Control (page 114).J
Push button ignition switch. See Push Button Ignition Switch (page 140).K
Cruise control buttons. See Using Cruise Control (page 203).L
Lighting control. See Lighting (page 82).M
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At a Glance
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended Restraint
Type
Child Size, Height, Weight, or AgeChild
Use a child restraint
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child restraint (generally
children who are less than 57 in (1.45 m)
tall, are greater than age four and less
than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seat backrest
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
57 in (1.45 m) tall or greater than 80 lb
(36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
Larger children
• You are required by law to properly use
child restraints for infants and toddlers
in the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 57 in (1.45 m) tall, or 80 lb
(36 kg). Check your local and state or
provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 45).
• When installing a rear facing child
restraint, adjust the vehicle seats to
avoid interference between the child
restraint and the vehicle seat in front
of the child restraint.
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Child Safety
INSTALLING CHILD
RESTRAINTS
Child Restraints
E142594
Use a child safety restraint (sometimes
called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
WARNING: Airbags can kill or
injure a child in a child restraint. Properly
restrain children 12 and under in the rear
seat whenever possible.
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
When installing a child safety restraint with
combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
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Child Safety
E142528
1. Position the child safety restraint in a
seat with a combination lap and
shoulder belt.
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
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Child Safety
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle will additionally
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child
restraint is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for proper
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
Using Lower Anchors and Tethers
for Children (LATCH)
WARNING: Do not attach two
child safety restraints to the same
anchor. In a crash, one anchor may not
be strong enough to hold two child
safety restraint attachments and may
break, causing serious injury or death.
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Child Safety
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where the seatback and seat
cushion meet (called the seat bight) and
one top tether anchor located behind that
seating position.
LATCH compatible child safety restraints
have two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint, however the seatbelt can still be
used to attach the child restraint. For
forward-facing child restraints, the top
tether strap must also be attached to the
proper top tether anchor, if a top tether
strap has been provided with your child
restraint.
E196358
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
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Child Safety
E196359
The LATCH anchors are located at the rear
section of the rear seat between the
cushion and seatback above the symbols
as shown. Follow the child restraint
manufacturer's instructions to properly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child safety restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use - If Equipped)
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 22 in
(56 cm) apart. A child restraint with rigid
LATCH attachments cannot be installed
at the center seating position. LATCH
compatible child restraints (with
attachments on belt webbing) can only be
used at this seating position provided that
the child restraint manufacturer's
instructions permit use with the anchor
spacing stated. Do not attach a child
restraint to any lower anchor if an adjacent
child restraint is attached to that anchor.
Each time you use the safety restraint,
check that the seat is properly attached to
the lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm) when you do
this for a proper installation.
If the safety restraint is not anchored
properly, the risk of a child being injured in
a crash greatly increases.
Combining Seatbelt and LATCH Lower
Anchors for Attaching a Child Safety
Restraint
When used in combination, either the
seatbelt or the LATCH lower anchors may
be attached first, provided a proper
installation is achieved. Attach the tether
strap afterward, if included with the child
restraint.
Using Tether Straps
WARNING: Do not tie down cargo
to anchors if the anchors are in use as
child tethers.
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Child Safety
Many forward-facing child safety
restraints include a tether strap
which extends from the back of
the child safety restraint and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once the child safety restraint has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
E195335
Perform the following steps to install a
child safety restraint with tether anchors:
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
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Child Safety
First and Second Row
1. Route the child safety restraint tether
strap over the back of the seat. For the
outboard seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the second row center seating
position, route the tether strap over the
top of the head restraint. If needed, the
head restraints can also be removed.
E195339
2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
partially covered by the gap panel. Pull
the panel back to fully expose the
anchors.
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, we also
recommend its use.
Third Row
1. Route the child safety restraint tether
strap over the back of the seat. For the
third row outboard seating positions,
route the tether strap under the head
restraint and between the head
restraint posts. If needed, the head
restraints can also be removed.
E213400
2. Locate the correct anchor at the rear
of the cargo area for the selected
seating position.
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, we also
recommend its use.
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Child Safety
BOOSTER SEATS
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety restraint
(generally children who are less than 57 in
(1.45 m) tall, are greater than age 4 and
less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer). Many state and
provincial laws require that children use
approved booster seats until they reach
age eight, a height of 57 in (1.45 m) tall, or
80 lb (36 kg).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E142595
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat backrest
or head restraint and lap and shoulder
belts, or consider using a high back booster
seat.
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Child Safety
E70710
• High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
E142596
E142597
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Child Safety
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully
follow the instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age. Follow
the child restraint manufacturer's
instructions and warnings provided for
installation and use in conjunction with
the instructions and warnings provided
by your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your child's
height, age, or weight or does not
properly fit the child may increase the
risk of serious injury or death.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the
shoulder section of the seatbelt or allow
the child to put the shoulder section of
the seatbelt under their arm or behind
their back. Failure to follow this
instruction could reduce the
effectiveness of the seatbelt and
increase the risk of injury or death in a
crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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Child Safety
Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined
Weight of
Child and
Child
Restraint
Restraint
Type
Seatbelt
Only
Seatbelt
and LATCH
(Lower
Anchors
and Top
Tether
Anchor)
Seatbelt
and Top
Tether
Anchor
LATCH
(Lower
Anchors
Only)
LATCH
(Lower
Anchors
and Top
Tether
Anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child
restraint
X
Over 65 lb
(29.5 kg)
Rear facing
child
restraint
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child
restraint
XX
Over 65 lb
(29.5 kg)
Forward
facing
child
restraint
Note: The child restraint must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
120).
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
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Child Safety
E189148
A child safety lock is on the rear edge of
each rear door. You must set the child
safety lock separately on each door.
Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.
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Child Safety
PRINCIPLE OF OPERATION
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode (except driver seatbelt).
• Height adjuster at the front outboard
seating positions.
• Seatbelt pretensioner at the front and
second row outermost seating
positions.
• Belt tension sensor at the front
outboard passenger seating position.
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Seatbelts
E71880
• Seatbelt warning light and chime.
E67017
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners at the front and
second row outermost seating positions
are designed to tighten the seatbelts when
activated. In frontal and near-frontal
crashes, the seatbelt pretensioners may
be activated alone or, if the crash is of
sufficient severity, together with the front
airbags. The pretensioners may also
activate when the Safety Canopy is
deployed.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts.
E142587
1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt
tongue.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E170730
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Seatbelts
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a
qualified technician check all the
seatbelts to make sure the seatbelts
including the automatic locking retractor
feature for child restraints operate
properly. We recommend replacing any
system that has damage or does not
operate properly. Failure to do so can
result in personal injury or death in the
event of a sudden stop or another crash.
WARNING: You must replace the
seatbelt if the automatic locking
retractor or any other seatbelt function
is not operating correctly. Failure to
replace the seatbelt and retractor
assembly could increase the risk of injury
in a crash.
The driver seatbelt has the first type of
locking mode, and the front outboard
passenger and rear seat seatbelts have
both types of locking modes described as
follows:
Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 21).
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Seatbelts
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire
seatbelt out.
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear
a clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and return the seatbelt to
the vehicle sensitive mode.
SEATBELT HEIGHT
ADJUSTMENT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E165022
1
2
2
3
1. Press the button.
2. Slide the height adjuster up or down.
3. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
E71880
This lamp illuminates and an
indicator chime will sound if the
driver seatbelt has not been
fastened when the vehicle's ignition is
turned on.
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Seatbelts
Conditions of operation
ThenIf
The seatbelt warning lamp illuminates and
the indicator chime sounds for a few
seconds.
The driver seatbelt is not buckled before
the ignition switch is turned to the on posi-
tion...
The seatbelt warning lamp and indicator
chime turn off.
The driver seatbelt is buckled while the
warning lamp is illuminated and the indic-
ator chime is sounding...
The seatbelt warning lamp and indicator
chime remain off.
The driver seatbelt is buckled before the
ignition switch is turned to the on position...
SEATBELT REMINDER
Belt-Minder™
This feature supplements the seatbelt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the seatbelt warning light
when you are in the driver seat or you have
a front seat passenger and a seatbelt is
unbuckled.
The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid the system turning
on the Belt-Minder feature for objects you
place on the front passenger seat, only the
front seat passengers receive warnings as
determined by the front passenger sensing
system.
If the Belt-Minder warnings expire
(warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.
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Seatbelts
Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckle
your seatbelts before you switch the igni-
tion on or less than 1–2 minutes elapse after
you switch the ignition on...
The Belt-Minder feature activates, the
seatbelt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
You or the front seat passenger do not
buckle your seatbelts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1–2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
seatbelt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
The seatbelt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1–2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger
seatbelts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the seatbelt warning light
turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 30 seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt four times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
turns on.
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Seatbelts
4. While the seatbelt warning light is on,
buckle and then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 296).
SEATBELT EXTENSION
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use a seatbelt
extension with an inflatable seatbelt.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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Seatbelts
The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
The Vehicle Personal Safety System
consists of:
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outboard seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Driver seat position sensor.
• Front passenger sensing system.
• Passenger airbag status indicator.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning lamp and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, driver
seat position sensor, front passenger
sensing system and indicator lights.
How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a
crash, the restraints control module may
deploy the seatbelt pretensioners, one or
both stages of the dual-stage airbags
based on crash severity and occupant
conditions.
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Personal Safety System™
PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death.
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
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Supplementary Restraints System
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death.
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
E67017
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 50).
Proper Driver and Front Passenger
Seating Adjustment
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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Supplementary Restraints System
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING: Airbags can kill or
injure a child in a child restraint. Never
place a rear-facing child restraint in front
of an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.
WARNING: Do not stow objects
in the seatback map pocket or hang
objects off a seatback if a child is in the
front passenger seat. Do not place
objects under the front passenger seat
or between the seat and the center
console. Check the passenger airbag
indicator lamp for proper airbag status.
Failure to follow these instructions may
interfere with the front passenger seat
sensing system and increase the risk of
serious injury.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.
This system works with sensors that are
part of the front passenger seat and
seatbelt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
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Supplementary Restraints System
E279408
The front passenger sensing system uses
a passenger airbag indicator which will
illuminate indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is in the center stack of
the instrument panel.
Note: When you first switch the ignition on,
the indicator lamp illuminates for a short
period of time to confirm it is functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. The
sensor also turns off the passenger front
airbag when the passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the OFF
indicator lamp will illuminate and stay
illuminated to remind you that the front
passenger frontal airbag is disabled.
• If the child restraint has been installed
and the passenger airbag status
indicator illuminates the ON lamp, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
• When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the ON
indicator lamp illuminates.
If a person of adult size is sitting in the front
passenger seat, but the airbag OFF
indicator lamp is illuminated, it is possible
that the person is not sitting properly in the
seat. If this happens:
• Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.
• Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
• If the OFF indicator lamp remains
illuminated even after this, the person
should be advised to ride in the rear
seat.
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Supplementary Restraints System
Passenger airbagPassenger airbag indicatorOccupant
DisabledOFF: LitEmpty
ON: Unlit
DisabledOFF: LitChild
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat.
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above.
E67017
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 50).
If the airbag readiness light is illuminated,
do the following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
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Supplementary Restraints System
• Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
256).
SIDE AIRBAGS
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident.
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The side airbags are on the outermost side
of the seat backrests of the front seats.
The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
to occupants in certain side impact
crashes.
E152533
The system consists of the following:
• A label or embossed side panel
indicating that your vehicle has side
airbags.
• Side airbags inside the driver and front
passenger seat backrests.
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Supplementary Restraints System
E67017
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 50).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver’s
knee airbag may deploy but the driver’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury.
E67017
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 50).
SAFETY CANOPY™
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: If the curtain airbags
have deployed, the curtain airbags will
not function again. The curtain airbags
(including the A, B and C pillar trim and
headliner) must be inspected and
serviced as soon as possible. If the
curtain airbag is not replaced, the
unrepaired area will increase the risk of
injury in a crash.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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Supplementary Restraints System
E75004
The system consists of the following:
• Safety canopy curtain airbags located
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
coat hook.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment.
E67017
• The crash sensors and monitoring
system have a readiness indicator. See
Crash Sensors and Airbag Indicator
(page 50).
Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the seatbelt
pretensioners, driver airbag, passenger
airbag, knee airbag(s), seat mounted side
airbags and the Safety Canopy. Based on
the type of crash, the restraints control
module deploys the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
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Supplementary Restraints System
A difficulty with the system is indicated by
one or more of the following:
E67017
• The readiness light will not illuminate
immediately after you switch the
ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to
activate when the vehicle sustains
conditions sufficient to cause the restraint
control module to deploy a safety device.
The fact that not all the safety devices
activate for all occupants in a crash does
not mean something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, type of crash,
belt usage) were not appropriate to
activate these safety devices.
• The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are
designed to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The side airbags are designed to inflate
in certain side impact crashes or
rollover events. Side airbags may
activate in other types of crashes if your
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
• The Safety Canopy is designed to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if your vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Supplementary Restraints System
ABOUT 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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911 Assist
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
• This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL - VEHICLES
WITH: KEYLESS ENTRY AND
PUSH BUTTON START
E272924
The key operates the power locks. The key
must be in your vehicle to use the push
button start.
Note: You may not be able to shift out of
park (P) unless the key is inside your vehicle.
Removable Key Blade
The key also contains a removable key
blade that you can use to unlock your
vehicle.
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Keys and Remote Controls
E272925
Press the release button and pull the key
blade out.
E151795
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
A message appears in the information
display when the remote control battery
is low. See Information Messages (page
100).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent.
E272925
1. Press the release button and pull the
key blade out.
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Keys and Remote Controls
E218401
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
E218402
3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery cover and the key
blade.
Locating Your Vehicle
E138623
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off.
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
switch it off.
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Keys and Remote Controls
REMOTE CONTROL - VEHICLES
WITH: REMOTE FLIP KEY
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function.
E272914
Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
E151795
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
A message appears in the information
display when the remote control battery
is low. See Information Messages (page
100).
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure.
E272915
1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently press the clip.
2. Press the clip down to release the
battery cover.
E151799
3. Carefully remove the battery cover.
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Keys and Remote Controls
E151800
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
4. Insert the screwdriver in the position
shown to release the battery.
E151801
5. Remove the battery.
6. Install a new battery with the + facing
upward.
7. Reinstall the battery cover.
Locating Your Vehicle
E138623
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off.
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
switch it off.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 54).
To re-program the passive anti-theft
system see an authorized dealer.
PASSIVE KEY BACKUP
POSITION
1. Remove the key blade. See Remote
Control (page 54).
E273001
2
3
2. Remove the rubber mat.
3. Place the passive key in the position
shown, with the buttons facing upward
and the unlock button facing the front
of your vehicle.
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Keys and Remote Controls
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands,
when using a MyKey and your vehicle is
moving.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 60).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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MyKey™
CREATING A MYKEY -
VEHICLES WITHOUT: PUSH
BUTTON START
Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to
select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages
DescriptionMessage
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.MyKey not Created
CREATING A MYKEY -
VEHICLES WITH: PUSH
BUTTON START
1. Place an admin key in the backup
position. See Passive Key Backup
Position (page 58).
2. Switch the ignition on.
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MyKey™
To create a MyKey, use the information display controls on the steering wheel to
select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages
DescriptionMessage
Displays when trying to create a MyKey and the key is not
placed in the backup position. See Passive Key Backup
Position (page 58).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.MyKey not Created
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
Switch the ignition on using an admin key.
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MyKey™
To program a MyKey, use the information display controls on the steering wheel
to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Choose a setting and press the OK button.
Configure the setting.
Switch the ignition off.
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MyKey™
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
Switch the ignition on using an admin key.
To clear all MyKeys, use the information display controls on the steering wheel
to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press and hold the OK button until a confirmation message
appears in the information display.
Clear MyKeys
MyKey Information Messages
DescriptionMessage
Displays when clearing all MyKeys.Hold OK to Clear MyKeys
Displays to confirm that all MyKeys have been cleared.All MyKeys Cleared
CHECKING MYKEY SYSTEM
STATUS
Switch the ignition on.
To find information about the distance traveled using a MyKey and also the number
of admin keys and MyKeys created for your vehicle, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.MyKey
Press the OK button.MyKey Info
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MyKey™
USING MYKEY WITH REMOTE
START SYSTEMS
The system is not compatible with
non-Ford remote start systems.
MYKEY – TROUBLESHOOTING
- VEHICLES WITHOUT: PUSH
BUTTON START
What is an admin key?
• An admin key is a key that has not been
created as a MyKey. See Creating a
MyKey (page 60).
Why can I not create a MyKey?
• The key used to switch the ignition on
is not an admin key.
• The key used to switch the ignition on
is the only admin key. There always has
to be at least one admin key.
Why can I not program a MyKey?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 60).
Why can I not clear the MyKeys?
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 60).
Why does the MyKey distance not
accumulate?
• The key used to start the engine is an
admin key.
• No MyKeys are created. See Creating
a MyKey (page 60).
• The MyKeys have been cleared.
MYKEY – TROUBLESHOOTING
- VEHICLES WITH: PUSH
BUTTON START
What is an admin key?
• An admin key is a key that has not been
created as a MyKey. See Creating a
MyKey (page 60).
Why can I not create a MyKey?
• The admin key is not placed in the
backup position. See Passive Key
Backup Position (page 58).
• The key used to switch the ignition on
is not an admin key.
• The key used to switch the ignition on
is the only admin key. There always has
to be at least one admin key.
• The last MyKey was created without
switching the ignition off.
Why can I not program a MyKey?
• The admin key is not inside your
vehicle.
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 60).
Why can I not clear the MyKeys?
• The admin key is not inside your
vehicle.
• The key used to switch the ignition on
is not an admin key.
• No MyKeys are created. See Creating
a MyKey (page 60).
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MyKey™
Why does the MyKey distance not
accumulate?
• The key used to start the engine is an
admin key.
• An admin key and a MyKey are inside
your vehicle.
• No MyKeys are created. See Creating
a MyKey (page 60).
• The MyKeys have been cleared.
Why can I not start the engine with
a MyKey?
• An admin key and a MyKey are inside
your vehicle.
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MyKey™
LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any
time.
Unlocking the Doors
The position lamps illuminate when you
unlock the doors. When you switch the
ignition on, they automatically turn off.
Note: You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and the engine started using the
key. Unlocking and starting your vehicle
once enables the remote control.
One-Stage Unlocking
Press the button to unlock all
doors. The direction indicators
will flash.
Two-Stage Unlocking
Press the button to unlock the
front doors. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Reprogramming the Unlocking
Function
When you press the unlock button only the
driver and passenger doors unlock.
Pressing the unlock button again unlocks
all doors.
You can reprogram the unlocking function
so that all doors unlock when you press
the unlock button once.
1. Switch the ignition off.
2. Press and hold both the lock and
unlock buttons on the remote control
until the direction indicators flash twice
to confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors
Press the button to lock all
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
does not sound.
Locking and Unlocking the Doors
From Inside
The power door lock control is on the driver
and front passenger door panels.
E102566
Press the button to lock or
unlock all the doors. The lamp
illuminates with the doors
locked.
Opening the Double Rear Doors
Note: If there is a ladder fitted to the rear
cargo door, do not open the door fully if the
side-loading door is open.
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Doors and Locks
E148805
E148806
1. Open the rear cargo door.
E189091
2
2. Press the button.
3. Open the cargo door fully.
Locking and Unlocking the Doors
with the Key Blade
Note: Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Unlocking the Doors with the
Interior Door Handles
Doors can be unlocked individually by
pulling the interior door handles on those
doors. Pulling the driver door interior door
handle unlocks all the doors, if autounlock
has been enabled.
Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Smart Unlocks for Integrated
Keyhead Transmitter
This helps to prevent you from locking
yourself out of your vehicle if the key is still
in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if the key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the remote control even if the doors are
not closed.
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Doors and Locks
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Autolock
Autolock locks all the doors and the
liftgate when all of the following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle is moving at a speed
greater than 4 mph (7 km/h) for more
than two seconds.
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all doors are closed,
and your vehicle is moving at a speed
greater than 4 mph (7 km/h) for more
than two seconds.
• Your vehicle has come to a stop and
you switch the ignition off or to the
accessory position.
• The driver door is opened within 10
minutes of you switching the ignition
off or to the accessory position.
Note: The doors will not autounlock if your
vehicle has been electronically locked after
you switch the ignition off and before you
open the driver door.
Switching Autounlock On or Off
To switch autounlock on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Locks
Press the OK button.Autounlock
Emergency Locking with the Key
Note: If the child safety locks are on and
you pull the interior handle, you only switch
off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
Note: When the doors have been unlocked
using this method, the doors must be locked
individually until the central locking function
has been repaired.
If the central locking function does not
operate, lock the doors individually using
the key in the position shown.
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Doors and Locks
E112203
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening the Double Rear Doors
From Inside
E180300
1. Slide the release lever upward to open
the door. If the vehicle is locked, repeat
the step.
E148806
2. Pull the release lever to open the other
door.
SLIDING DOOR
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Fully close the sliding
door to prevent passengers and cargo
from falling out. Failure to follow this
instruction could result in personal injury
or death.
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Doors and Locks
WARNING: Do not open or close
the sliding doors when your hands are
near the tracks or rollers.
E145826
When the rear doors are fully open, make
sure that you do not step on the cable or
mechanism at the base of the door
aperture. This could damage the sliding
door and its components.
KEYLESS ENTRY
General Information
The system will not function if:
• The vehicle battery has no charge.
• The passive key battery has no charge.
• The passive key frequencies are
jammed.
• The door handle is not clean.
Note: If the system does not function, you
will need to use the key blade to lock and
unlock your vehicle.
The system allows you to operate your
vehicle without the use of a key or remote
control.
E78276
Passive locking and unlocking requires a
valid passive key to be located within one
of the three external detection ranges.
These are located approximately 5 ft
(1.5 m) from the front door handles and
the liftgate.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Passive Key
Your vehicle can be locked and unlocked
using the passive key. You can also use the
passive key as a remote control to lock and
unlock your vehicle. See Locking and
Unlocking (page 66).
Locking Your Vehicle
E248556
The locking sensors are on the front door
handles.
Touch a locking sensor once to lock your
vehicle and arm the alarm.
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Doors and Locks
For vehicles with double locking, touch a
locking sensor twice within three seconds
to double lock your vehicle and arm the
alarm.
Note: When locking your vehicle, do not
grip the door handle.
Note: Your vehicle remains locked for
approximately one second. When the delay
period is over, you can open the doors again,
provided the passive key is within the
respective detection range.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle remains unlocked.
Two short flashes of the direction
indicators confirms that all the doors and
the liftgate have been locked and that the
alarm has been armed.
At the Liftgate
The liftgate cannot be closed and will
reopen if the passive key is located inside
the luggage compartment with the doors
locked.
Note: If a second valid passive key is
located within the liftgate detection range,
the liftgate can be closed.
Unlocking Your Vehicle
E248555
Pull a front exterior door handle to unlock
and open the door. Do not touch the lock
sensor on the front of the handle.
One long flash of the direction indicators
confirms that all the doors and the liftgate
have been unlocked and that the alarm
has been disarmed.
Note: A valid passive key must be located
within the detection range of that door.
Unlocking Only the Driver's Door
You can program the system so that only
the driver door is unlocked. See Locking
and Unlocking (page 66).
If you program the unlocking function so
that only the driver door unlocks, the
following occurs:
• If the driver’s door is the first door
which is opened, the other doors will
remain locked. All the other doors can
be unlocked from inside your vehicle
by pressing the unlock button located
on the driver's and front passenger's
door. You can unlock individual doors
by pulling the interior door handles on
those doors.
• If the front passenger's door is the first
door which is opened, all the doors and
the liftgate will be unlocked.
Disabled Keys
Any keys left inside your vehicle interior
when it is locked will be disabled.
You cannot use a disabled key to switch
the ignition on or start the engine.
You must enable all passive keys again in
order to use them. To enable all your
passive keys, unlock your vehicle using a
passive key that has not been disabled or
the remote control unlocking function. All
passive keys will then be enabled if you
switch the ignition on or you start your
vehicle with a valid key.
Note: You can still start your vehicle when
the passive key is in the back-up position.
See Push Button Ignition Switch (page
140).
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Doors and Locks
Locking and Unlocking the Doors
with the Key Blade
E272923
Push the release button and pull the key
blade out.
Note: Only the driver door handle has a lock
cylinder.
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Doors and Locks
MANUAL LIFTGATE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure to close and
latch the liftgate to prevent drawing
exhaust fumes into your vehicle. This will
also prevent passengers and cargo from
falling out. If you must drive with the
liftgate open, keep the vents or windows
open so outside air comes into your
vehicle. Failure to follow this warning
could result in serious personal injury.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Unlocking the Liftgate
Press the button on the remote
control.
Opening the Liftgate
E257724
Press the exterior release button hidden
above the license plate.
Closing the Liftgate
Pull the strap inside the liftgate to help
with closing.
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Liftgate
PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second programmed key on the same
key chain may cause vehicle starting
problems if they are too close to the key
when starting the engine. Prevent these
objects from touching the programmed key
while starting the engine. Switch the ignition
off, move all objects on the key chain away
from the programmed key and restart the
engine if a problem occurs.
Note: Do not leave a duplicate
programmed key in your vehicle. Always
take your keys and lock all doors when
leaving your vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
programmed key for your vehicle is used.
Using an incorrectly programmed key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
programmed key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off.
Automatic Disarming
Switching the ignition on with a
programmed key disarms the engine
immobilization system.
Replacement Keys
If your keys are lost or stolen and you do
not have a spare programmed key, you will
need to have your vehicle towed to an
authorized dealer. You need to erase the
programmed keys from your vehicle and
program new keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. We recommend that
you contact an authorized dealer to
purchase additional spare or replacement
keys.
Note: Your vehicle comes with two keys.
Programming a Remote Flip Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle.
To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note: You can program a maximum of six
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
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Security
Note: Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator pedal throughout the procedure.
3. Insert the first programmed key into
the ignition.
4. Switch the ignition on.
5. Wait five seconds.
6. Switch the ignition off and remove the
key from the ignition.
7. Within 10 seconds, insert the second
programmed key into the ignition.
8. Switch the ignition on.
9. Wait five seconds.
10. Switch the ignition off and remove
the key from the ignition.
11. Within 10 seconds, insert the
unprogrammed key into the ignition.
12. Switch the ignition on.
13. Wait five seconds.
14. Switch the ignition off and remove
the key from the ignition.
Check that the remote control functions
operate and your vehicle starts with the
new key.
Note: Wait 10 seconds and repeat the
procedure if the remote control functions
do not operate and you cannot start the
engine.
Wait 20 seconds and repeat the procedure
to program an additional key.
Programming a Passive Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle.
To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note: You can program a maximum of four
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
Note: Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator throughout the procedure.
3. Remove the key blade. See Remote
Control (page 54).
E273856
4
5
4. Remove the rubber mat from the cup
holder.
5. Place the first programmed key in the
backup position with the buttons facing
upward and the unlock button facing
the front of your vehicle.
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Security
6. Press the push button ignition switch.
7. Wait five seconds.
8. Press the push button ignition switch.
9. Remove the key.
10. Within 10 seconds, place the second
programmed key in the backup
position.
11. Press the push button ignition switch.
12. Wait five seconds.
13. Press the push button ignition switch.
14. Remove the key.
15. Within 10 seconds, place the
unprogrammed key in the backup
position.
16. Press the push button ignition switch.
Check that the remote control function
operate with the new key.
Note: Wait 10 seconds and repeat the
procedure if the key functions do not
operate.
Wait 20 seconds and repeat the procedure
to program an additional key.
ANTI-THEFT ALARM
Alarm System (If Equipped)
Your vehicle may have one of the following
alarm systems:
• Perimeter Alarm.
• Anti-Theft Alarm with Interior and
Inclination Sensors.
Perimeter Alarm
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood.
Interior Sensors
The interior sensors are in the overhead
console.
When you lock your vehicle and arm the
alarm, the sensors are designed to detect
any movement inside your vehicle.
Note: Do not cover the interior sensors.
Inclination Sensors
When you lock your vehicle and arm the
alarm, the sensors are designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
• If someone opens a door, the liftgate
or the hood without a valid key or
remote control.
• If you switch the ignition on without a
valid key.
• If the interior sensors detect movement
within your vehicle.
If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flashers will flash for five minutes.
Any further attempts to carry out one of
the above will trigger the alarm again.
Full Guard and Reduced Guard
Full Guard
Full guard is the standard setting.
In full guard, the interior sensors are on
when you arm the alarm.
Note: Do not arm the alarm with full guard
if passengers, animals or other moving
objects are inside your vehicle.
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Security
Reduced Guard
In reduced guard, the interior sensors are
off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using
the information display. See General
Information (page 98).
Ask on Exit
If you switch ask on exit on, you can choose
which level of guard you require after you
switch the ignition off.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 66).
Disarming the Alarm
Perimeter Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or
unlocking the doors with the remote
control.
Anti-Theft Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds or unlocking the doors
with the remote control.
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Security
ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 120).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
3
E95179
3. Lock the steering column.
HORN
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Steering Wheel
WINDSHIELD WIPERS
E270969
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 285). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades (page
285).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass or
damage the wiper blades. Always use the
windshield washers before wiping a dry
windshield.
Intermittent Wipe
E197526
Short wipe interval.A
Intermittent wipe.B
Long wipe interval.C
Use the rotary control to adjust the
intermittent wipe interval.
Note: When your vehicle speed increases,
the interval between intermittent wipes may
decrease.
AUTOWIPERS
Autowipers uses a rain sensor in the area
around the interior mirror. The wipers
operate when the rain sensor detects
water on the windshield in front of it. The
rain sensor continues to monitor the
amount of water and adjusts the speed of
the wipers.
Note: The wipers remain in a slightly raised
position during operation and only return to
the park position a short time after the rain
sensor detects no water on the windshield.
You can switch autowipers on or off in the
information display.
Note: If you switch autowipers off in the
information display, the windshield wipers
operate in intermittent mode.
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Wipers and Washers
E197526
High sensitivity.A
Autowipers on.B
Low sensitivity.C
Move the wiper lever upward to the first
position to switch autowipers on.
Use the rotary control to adjust the
sensitivity of the autowipers. When you
select low sensitivity, the wipers operate
when the sensor detects a large amount
of water on the windshield. When you
select high sensitivity, the wipers operate
when the sensor detects a small amount
of water on the windshield.
Note: Keep the outside of the windshield
clean. The rain sensor is very sensitive and
the wipers may operate if dirt, mist or
insects hit the windshield.
If you leave autowipers on, it may not
operate when you switch the ignition on
during freezing temperatures. This is
because the system has deactivated the
rain sensor to prevent damage to the
windshield wipers. Defrost the windshield
before reactivating the rain sensor. You
can reactivate the rain sensor by moving
the rotary control or switching autowipers
off and on.
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Wet or winter weather conditions could
cause unexpected wiping or smearing.
To keep the windshield clear:
• Lower the sensitivity of the autowipers
to reduce the amount of smearing on
the windshield.
• Switch autowipers off.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades. See
Changing the Front Wiper Blades (page
285).
Settings
To switch autowipers on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Wipers
Press the OK button.Rain Sensing
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Wipers and Washers
WINDSHIELD WASHERS
E270967
E144498
Pull the lever toward you to operate the
windshield washers. When you release the
lever, the wipers operate for a short time.
Note: Do not operate the washers when
the washer reservoir is empty. This could
cause the washer pump to overheat.
REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper
E171615
Intermittent wipe.A
Continuous wipe.B
Rear window wiper off.C
Press the top of the button to switch
intermittent wipe on. Press the top of the
button again to switch continuous wipe
on. Press the bottom of the button to
switch the rear window wiper off.
Note: Make sure you switch the rear
window wiper off before entering a car
wash.
Reverse Gear Wipe (If Equipped)
If you shift to reverse (R) when the
windshield wipers are on, the rear window
wiper turns on.
Rear Window Washer
E167407
Push the lever away from you to operate
the rear window washer. When you release
the lever, the wipers operate for a short
time.
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Wipers and Washers
GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
• The presence of a fine mist (no streaks,
drip marks or large droplets).
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
E142449
Off.A
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps.
B
Headlamps.C
Parking Lamps
Note: Prolonged use of the parking lamps
will cause the battery to run out of charge.
Note: Parking lamps may turn off
automatically. This prevents the vehicle
battery from running out of charge.
Switch the ignition off.
Select position B on the lighting control to
switch the parking lamps on.
High Beams
E163718
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Lighting
Push the lever away from you to
switch the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
Headlamp Flasher
E163719
Slightly pull the lever toward you and
release it to flash the headlamps.
AUTOLAMPS
WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the headlamps on in low visibility
conditions, for example daytime fog.
E142451
When the lighting control is in the
autolamps position, the headlamps turn
on in low light situations, or when the
wipers turn on.
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on.
Note: If you switch the autolamps on, you
cannot switch the high beams on until the
system turns the low beams on.
Windshield Wiper Activated
Headlamps
When you switch the autolamps on, the
headlamps turn on within 10 seconds of
switching the wipers on. They turn off
approximately 60 seconds after you switch
the windshield wipers off.
The headlamps do not turn on with the
wipers:
• During a single wipe.
• When using the windshield washers.
• If the wipers are in intermittent mode.
Note: If you switch the autolamps and the
autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
INSTRUMENT LIGHTING
DIMMER
The instrument lighting dimmer buttons
are on the lighting control.
E291299
E291298
Repeatedly press one of the
buttons to adjust the brightness.
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Lighting
HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.
DAYTIME RUNNING LAMPS
WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Also, the autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Make sure the headlamps
are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The lighting control is in the off, parking
lamp or autolamps positions.
3. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 98).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays
(page 98).
2. The ignition is switched to the on
position.
3. The lighting control is in the autolamps
position.
4. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL
WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off.
WARNING: You may need to
override the system when approaching
other road users.
WARNING: You may need to
override the system during inclement
weather.
WARNING: Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
WARNING: The system may not
switch the high beams off if the lights of
oncoming vehicles are hidden by
obstacles, for example guard rails.
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Lighting
WARNING: Inspect and replace
the windshield wiper blades regularly to
make sure the camera sensor has a clear
view. The windshield wiper blades must
be the correct length.
The system is designed to turn the high
beams on if all of the following occur:
• You switched the system on in the
information display.
• You set the lighting control to the
autolamps position.
• The ambient light level is low enough
that high beams are required.
• There is no traffic in front of your
vehicle.
• Your vehicle speed is greater than
approximately 32 mph (51 km/h).
The system is designed to turn the high
beams off if any of the following occur:
• You switch the system off in the
information display.
• You set the lighting control to any
position except autolamps.
• You switch the rear fog lamps on.
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or rear lamps.
• The system detects severe rain, snow
or fog.
• The system detects street lighting.
• The camera has reduced visibility.
• Your vehicle speed falls below
approximately 27 mph (44 km/h).
Note: The deactivation speed is lower on
curves.
Note: High beam reactivation may be
delayed in certain curvy road situations.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.Lighting
Press the OK button.Auto Highbeam
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Lighting
Automatic High Beam Indicator
It illuminates to confirm when
the system is ready to assist.
Overriding Automatic High Beam
Control
Push the lever away from you to switch
between high beam and low beam.
Automatic High Beam Control Information Messages
DescriptionMessage
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
FRONT FOG LAMPS
Switching the Front Fog Lamps On
or Off
Only switch the front fog lamps on during
reduced visibility.
You can switch the front fog lamps on if
any of the following occur:
• You set the lighting control to the
parking lamps position.
• You set the lighting control to the
headlamps position.
• You set the lighting control to the
autolamps position and the headlamps
are on.
The front fog lamp button is on the lighting
control.
Press the button to switch the
front fog lamps on or off.
Note: The brightness of the daytime running
lamps decreases when the front fog lamps
are switched on.
Front Fog Lamp Indicator
It illuminates when you switch
the front fog lamps on.
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Lighting
CORNERING LAMPS
E72898
Headlamp beam.A
Cornering lamp beam.B
The cornering lamps illuminate the inside
of a corner when you are turning the
steering wheel.
DIRECTION INDICATORS
E162681
Push the lever up or down to use the
direction indicators.
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Lighting
Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.
INTERIOR LAMPS
Courtesy Lamp
E112207
B
C
A
OffA
Door contactB
OnC
If you set the switch to position B, the
courtesy lamp will switch on when you
unlock your vehicle, open a door or the
liftgate. If you leave a door open with the
ignition switched off, the courtesy lamp
will switch off automatically after a short
period of time to prevent your vehicle
battery from losing charge. To switch it
back on, switch the ignition on for a short
period of time.
The courtesy lamp will also switch on
when you switch the ignition off. It will
switch off automatically after a short
period of time or when you start the engine.
If you set the switch to position C with the
ignition switched off, the courtesy lamp
will switch on. It will switch off
automatically after a short period of time
to prevent your vehicle battery from losing
charge. To switch it back on, switch the
ignition on for a short period of time.
Reading Lamps
E112208
If you switch the ignition off, the reading
lamps will switch off automatically after
a short period of time to prevent your
vehicle battery from losing charge. To
switch them back on, switch the ignition
on for a short period of time.
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Lighting
POWER WINDOWS - VEHICLES
WITH: REAR POWER
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury.
WARNING: When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings.
Press the control to open the
window. Lift the control to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
just one window is open, slightly open the
opposite window.
One-Touch Open (If Equipped)
Fully press the control and release it. Press
again or lift it to stop the window.
One-Touch Close (If Equipped)
Fully lift the control and release it. Press
again or lift it to stop the window.
Resetting One-Touch Close
Start the engine.
1. Lift and hold the control until you fully
close the window. Continue to hold the
control for a few seconds after you
close the window.
2. Release the control.
3. Press and hold the control until you
fully open the window.
4. Release the control.
5. Lift and hold the control until you fully
close the window.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Bounce-Back
The window stops and reverses if it detects
an obstruction.
Overriding Bounce-Back
WARNING: If you override
bounce-back, the window does not
reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle.
1. Close the window until it reaches the
point of resistance and let it reverse.
2. Lift the control within a few seconds
to override bounce-back and close the
window. Bounce-back is now disabled
and you can close the window
manually.
Note: The window goes past the point of
resistance and you can fully close it.
Note: If the window does not close, have
your vehicle checked as soon as possible.
Resetting Bounce-Back
WARNING: Bounce-back is off
until you reset the memory. Take care
when closing the windows to avoid
personal injury or damage to your
vehicle.
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Windows and Mirrors
Start the engine.
1. Lift and hold the control until you fully
close the window. Continue to hold the
control for a few seconds after you
close the window.
2. Release the control.
3. Press and hold the control until you
fully open the window.
4. Release the control.
5. Lift and hold the control until you fully
close the window.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Rear Window Lock
Press the control to lock or
unlock the rear window controls.
It illuminates when you lock the
rear window controls.
POWER WINDOWS - VEHICLES
WITH: ONE-TOUCH OPEN
DRIVER WINDOW
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury.
WARNING: When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings.
Press the control to open the
window. Lift the control to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
just one window is open, slightly open the
opposite window.
One-Touch Open (If Equipped)
Fully press the control and release it. Press
again or lift it to stop the window.
GLOBAL OPENING
1. Press and release the unlock button on
the remote control.
2. Press and hold the unlock button on
the remote control.
3. Release the button when the windows
start to open.
Press the lock or the unlock button on the
remote control to stop global opening.
Note: You can use global opening for a
short period of time when you unlock your
vehicle using the remote control.
EXTERIOR MIRRORS
Adjusting the Mirrors
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
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Windows and Mirrors
E70846
A
C
B
Left-hand mirror switch.A
Mirror adjustment control.B
Right-hand mirror switch.C
Folding the Mirrors
Vehicles with Manual Fold
Push the mirror toward the door window
glass.
Make sure that you fully engage the mirror
in its support when returning it to its
original position.
Vehicles with Auto-fold
The exterior mirrors fold when you lock
your vehicle and unfold when you unlock
your vehicle.
For tight parking conditions,
press the control to fold the
mirrors.
Press the control again to unfold the
mirrors.
If you press the control to fold in the
mirrors with auto-fold on, the mirrors do
not unfold when you unlock your vehicle.
You can switch auto-fold on or off in the
information display. See General
Information (page 98).
Note: The power folding mirrors operate
with the ignition on, and for several minutes
after you switch the ignition off.
Note: If you fold and unfold the mirrors
several times within one minute, the power
fold function may turn off to protect the
motors from overheating.
INTERIOR MIRROR - VEHICLES
WITHOUT: AUTO-DIMMING
INTERIOR MIRROR
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
Pull the tab below the mirror toward you
to reduce the effect of bright light from
behind.
INTERIOR MIRROR - VEHICLES
WITH: AUTO-DIMMING
INTERIOR MIRROR
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
The mirror dims to reduce the effect of
bright light from behind. It returns to
normal when the bright light from behind
is no longer present or if you shift into
reverse (R).
Do not block the sensors on the front and
back of the mirror.
Note: A rear center passenger or raised rear
center head restraint could prevent light
from reaching the sensor.
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Windows and Mirrors
SUN SHADES
WARNING: Do not let children play
with the sun shade or leave them
unattended in the vehicle. They may
seriously hurt themselves.
WARNING: When closing the sun
shade, you should verify that it is free of
obstructions and make sure that children
and pets are not in the proximity of the
sunshade.
The control is located in the overhead
console.
The sun shade has a one-touch open and
close feature. To stop motion during
one-touch operation, press the control a
second time.
Opening and Closing the Sun
Shade
E223717
Fully press and release the front of the
control to open the sun shade.
Fully press and release the rear of the
control to close the sun shade.
Bounce-Back
The sun shade will stop automatically
while closing. It will reverse some distance
if there is an obstacle in the way.
Sun Shade Relearning
WARNING: The bounce-back
function is not active during this
procedure. Make sure that there are no
obstacles in the way of the moving sun
shade.
Note: You must start the relearning process
within 30 seconds of switching the ignition
on.
In case the sun shade no longer opens or
closes properly, follow this relearning
procedure:
1. Press the front of the control to the first
action point twice and release it within
two seconds.
2. Press the rear of the control to the first
action point twice and release it within
two seconds.
3. Press and hold the front of the control
to the first action point, until the sun
shade fully opens.
4. Press and hold the rear of the control
to the first action point, until the sun
shade fully closes.
If you do not complete Step 2 within 15
seconds of Step 1, the relearning function
end. Switch the ignition off, wait for
another 30 seconds and then switch the
ignition back on again. Start the procedure
again from the beginning.
Confirm that relearning was successful by
opening and closing the sun shade.
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Windows and Mirrors
GAUGES
A C
B
DF E
E258097
Tachometer.A
Information display.B
Speedometer.C
Fuel gauge.D
Automatic transmission gearshift lever position indicator.E
Engine coolant temperature gauge.F
Information Display
Odometer
Records the total distance traveled by your
vehicle.
The system detects unauthorized
odometer adjustments to avoid total
distance reading fraud. If the system
detects an unauthorized odometer
adjustment, the total distance reading
displays XXXX. Recovery of the original
mileage could result in system damage not
covered by the vehicle Warranty and may
carry a significant expense.
Trip Computer
See Trip Computer (page 100).
Vehicle Settings and Personalization
See Personalized Settings (page 100).
Fuel Gauge
The fuel gauge indicates approximately
how much fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
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Instrument Cluster
A B
E236403
The fuel filler door is on the
left-hand side of your vehicle.
A
The fuel filler door is on the
right-hand side of your vehicle.
B
Engine Coolant Temperature
Gauge
At normal operating temperature, the
needle remains in the center section. If the
needle enters the red section, the engine
is overheating. Stop your vehicle as soon
as it is safe to do so, switch the engine off
and allow it to cool.
Note: The system reduces the engine speed
if you continue to operate the engine at a
high engine speed.
Note: Do not restart the engine until the
cause of overheating has been determined
and resolved.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Adaptive Cruise Control Indicator
E144524
It illuminates when you switch
the system on.
It illuminates white when the system is in
standby mode. It illuminates green when
you set the adaptive cruise speed.
Airbag Warning Lamp
E67017
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Blind Spot Information System
Indicator
E124823
It illuminates when you switch
the system off. See Blind Spot
Information System (page 216).
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Instrument Cluster
Brake System Warning Lamp
WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
E270480
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
Cruise Control Indicator
E71340
It illuminates when you switch
the system on. See Using
Cruise Control (page 203).
Direction Indicator
It flashes when you switch the
direction indicators on.
Note: An increase in the rate of flashing
warns of a failed indicator bulb.
Engine Coolant Temperature
Warning Lamp
It illuminates if the system has
malfunctioned. Have your
vehicle checked as soon as
possible.
Engine Warning Lamps
Service Engine Soon
If it illuminates when the engine is running
this indicates a malfunction.
If it flashes when you are driving, reduce
the speed of your vehicle immediately.
Avoid heavy acceleration and deceleration
and have your vehicle checked as soon as
possible.
Malfunction Indicator Lamp
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle checked as soon as
possible.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle checked as soon as possible.
Fasten Seatbelt Warning Lamp
E71880
It illuminates to remind you to
fasten your seatbelt. See
Seatbelt Reminder (page 39).
Front Fog Lamp Indicator
It illuminates when you switch
the front fog lamps on.
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Instrument Cluster
Hazard Flashers Warning Lamp
It flashes when you switch the
hazard flashers on.
High Beam Headlamp Indicator
It illuminates when you switch
the high beam headlamps on.
Ignition Warning Lamp
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Have your vehicle checked as soon as
possible.
Lamps on Indicator
It illuminates when you switch
the low beam headlamps or the
parking lamps on.
Low Fuel Level Warning Lamp
It illuminates when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as
possible.
Low Tire Pressure Warning Lamp
It illuminates if one or more tires
on your vehicle has low tire
pressure. See Tire Pressure
Monitoring System (page 326).
Oil Pressure Warning Lamp
It illuminates when you switch
the ignition on.
If it illuminates when the engine is running
this indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. If the oil level is sufficient, this
indicates a system malfunction. Have your
vehicle checked as soon as possible.
See Engine Oil Check (page 276).
Stability Control and Traction
Control Indicator
E138639
Flashes during operation.
If it does not illuminate when you
switch the ignition on, or remains
on when the engine is running, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
Stability Control and Traction
Control Off Warning Lamp
E130458
It illuminates when you switch
the system off.
AUDIBLE WARNINGS AND
INDICATORS
Airbag Secondary Warning Audible
Warning
Sounds when the airbag warning lamp is
not working.
Automatic Transmission Audible
Warning
Sounds when you have not moved the
transmission selector lever to park. A
message will be shown in the display.
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
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Instrument Cluster
Fasten Seatbelt Audible Warning
Sounds when a seatbelt is unfastened in
an occupied seat and your vehicle is
moving.
Key in Ignition Audible Warning
Sounds when you open the driver's door
and you have left the key in the ignition.
Headlamps On Audible Warning
Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.
Parking Brake On Audible Warning
Sounds when you have left the parking
brake on and drive your vehicle. If the
audible warning remains on after you have
released the parking brake, have your
vehicle checked by an authorized dealer
immediately.
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Instrument Cluster
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is not moving.
Information Display Controls
E275331
A B C
E275332
Return button.A
OK button.B
Menu button.C
Return Button
Use the return button to go back or to exit.
OK Button
Use the OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu. You can also use
it to go back to the main screen.
Information Display Menus
Main Menu
Menu Item
Trip 1 or Trip 2
MyView
Driver Assist.
Navigation
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Information Displays
Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2
Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView
Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist.
Menu Item
Traction Control
Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System
Driver Alert
Menu Item
Wrong Way Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation
Menu Item
Home
Favorite Destinations
Previous Destinations
Audio
Menu Item
Radio
CD
USB device.
Bluetooth device.
Phone
Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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Information Displays
Settings
Menu Item
Information
Display
Driver Assistance
Vehicle Settings
Vehicle Maintenance
MyKey
TRIP COMPUTER
Resetting the Trip Computer
Press and hold OK on the current screen
to reset the respective trip, distance, time
and average fuel information.
Trip Odometer
Registers the distance traveled of
individual journeys.
Distance to Empty
Indicates the approximate distance your
vehicle will travel on the fuel remaining in
the tank. Changes in driving pattern may
cause the value to vary.
Average Fuel
Indicates the average fuel consumption
since the function was last reset.
Digital Speedometer
The speed your vehicle is traveling at will
display as a digital number.
PERSONALIZED SETTINGS
Measure Units
To swap between imperial and metric
units, scroll to this display and press the
OK button.
Swapping between imperial and metric
units will affect the following displays:
• Distance to empty.
• Average fuel consumption.
• Instantaneous fuel consumption.
• Average speed.
Switching Chimes Off
The following chimes can be switched off:
• Warning messages.
• Information messages.
INFORMATION MESSAGES
Active Park Assist
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Active Park Fault
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Information Displays
Adaptive Cruise Control
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Adaptive Cruise Malfunc-
tion
The system is not available. See Using Adaptive Cruise
Control (page 204).
Adaptive Cruise Not
Available
The radar has reduced visibility. See Using Adaptive Cruise
Control (page 204).
Adaptive Cruise Not
Available Sensor Blocked
See Manual
You have switched normal cruise control on. Adaptive braking
turns off.
Normal Cruise Active
Adaptive Braking Off
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Front Sensor Not Aligned
The adaptive cruise has reinstated controls to the driver.Adaptive Cruise Control
Driver Resume Control
Your vehicle speed is too slow to activate the adaptive cruise.Adaptive Cruise Control
Speed Too Low To
Activate
Navigation system based speed limit information is not
available. If the message continues to appear, have your
vehicle checked as soon as possible.
Adaptive Cruise Control
Speed Sign Recognition
Not Available
Alarm
DescriptionMessage
Displays when the alarm has been triggered due to unauthor-
ized entry.
Vehicle Alarm To Stop
Alarm, Start Vehicle.
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Information Displays
Automatic High Beam Control
DescriptionMessage
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
The camera has malfunctioned. Have your vehicle checked
as soon as possible.
Front Camera Malfunc-
tion Service Required
Auto-Start-Stop
DescriptionMessage
The system needs to restart the engine but requires your
confirmation. Press the brake pedal to restart the engine.
Auto StartStop Press
Brake to Start Engine
The system needs to restart the engine but requires your
confirmation. Press any pedal to restart the engine.
Auto StartStop Press a
Pedal to Start Engine
The system needs to restart the engine but requires your
confirmation. Shift into neutral (N) to restart the engine.
Auto StartStop Select
Neutral To Start Engine
The system needs to restart the engine but requires your
confirmation. Shift into park (P) to restart the engine.
Auto StartStop Shift to
P, then Restart Engine
The system is not functioning. Restart the engine.Auto StartStop Manual
Restart Required
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Auto StartStop Malfunc-
tion Service Required
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Information Displays
Blind Spot Information and Cross Traffic Alert Systems
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Blind Spot System Fault
The system sensors are blocked. See Blind Spot Informa-
tion System (page 216).
Blind Spot Not Available
Sensor Blocked See
Manual
You have attached a trailer to your vehicle. The system turns
off.
Blis Deactivated Trailer
Attached
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
The system sensors are blocked. See Cross Traffic Alert
(page 218).
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
You have attached a trailer to your vehicle. The system turns
off.
Cross Traffic Alert Deac-
tivated Trailer Attached
The system applies the brakes. Check for approaching traffic.Cross Traffic Alert
Applying Brakes
Brake System
DescriptionMessage
The system has malfunctioned. Stop your vehicle in a safe
place. Have your vehicle checked as soon as possible.
Check Brake System
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Information Displays
Doors and Locks
DescriptionMessage
The door listed is not completely closed.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Liftgate Ajar
The hood is not completely closed.Hood Ajar
The system has disabled the door switches.Switches Inhibited
Security Mode
Driver Alert
DescriptionMessage
Take a break due to low alertness levels.Driver Alert Warning Rest
Now
We recommend that you take a break due to low alertness
levels.
Driver Alert Warning Rest
Suggested
Engine
DescriptionMessage
Displays when the engine temperature is too high. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow it to cool. Have your vehicle checked as soon as
possible.
Engine Coolant Over
Temperature
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Information Displays
Fuel System
DescriptionMessage
An early reminder of a low fuel condition.Fuel Level Low
The fuel fill inlet may not be properly closed.Check Fuel Fill Inlet
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Fuel Pressure Low
The system detects there is excess water in the fuel filter.
Have your vehicle checked as soon as possible.
Water in Fuel Drain Filter
Headlamps
DescriptionMessage
Displays if an electrical malfunction occurs with the headlamp
system. Have your vehicle checked as soon as possible.
Check Headlamp System
See manual
Hill Start Assist
DescriptionMessage
The system is not available. Have your vehicle checked as
soon as possible. See Hill Start Assist (page 182).
Hill Start Assist Not
Available
Lane Keeping System
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
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Information Displays
Maintenance
DescriptionMessage
The engine oil level is low. Stop your vehicle as soon as it is
safe to do so and switch the engine off. Check the engine oil
level. See Engine Oil Check (page 276). If the message
continues to appear, have your vehicle checked as soon as
possible.
Engine Oil Level Low Add
Oil
The engine oil pressure is low. Stop your vehicle as soon as
it is safe to do so and switch the engine off. Check the engine
oil level. See Engine Oil Check (page 276). If the message
continues to appear, have your vehicle checked as soon as
possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less. See Engine Oil
Check (page 276).
Change Engine Oil Soon
The oil life left is at 0%. See Engine Oil Check (page 276).Oil Change Required
The brake fluid level is low or the brake system has
malfunctioned. See Brake Fluid Check (page 283). Have
your vehicle checked as soon as possible.
Brake Fluid Level Low
The engine has reduced power to help reduce high engine
temperature.
Power Reduced to Lower
Engine Temp
Transport mode is on. This may not allow some features to
properly operate. Have your vehicle checked as soon as
possible.
Transport Mode Contact
Dealer
Factory mode is on. This may not allow some features to
properly operate. Have your vehicle checked as soon as
possible.
Factory Mode Contact
Dealer
The washer fluid is low and needs to be refilled. See Washer
Fluid Check (page 283).
Washer Fluid Level Low
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Information Displays
MyKey
DescriptionMessage
Displays when trying to create a MyKey and the key is not
placed in the backup position. See Passive Key Backup
Position (page 58).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.MyKey not Created
Displays when clearing all MyKeys.Hold OK to Clear MyKeys
Displays to confirm that all MyKeys have been cleared.All MyKeys Cleared
Parking Aid
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
Check Park Aid
Check Front Park Aid
Check Rear Park Aid
The system sensors are blocked. See Parking Aids (page
187).
Park Aid Not Available
Sensor Blocked See
Manual
Front Park Aid Not Avail-
able Sensor Blocked See
Manual
Rear Park Aid Not Avail-
able Sensor Blocked See
Manual
You have attached a bike rack, trailer or other object near the
sensors on the front or rear of your vehicle.
Rear Park Aid Deactiv-
ated Trailer attached
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Information Displays
Parking Brake
DescriptionMessage
You have not released the parking brake and your vehicle
reaches 3 mph (5 km/h). If the message continues to appear
after you have released the parking brake, have your vehicle
checked as soon as possible.
Park Brake Engaged
Pre-Collision Assist
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Pre-Collision Assist Not
Available
The system sensors are blocked. See Pre-Collision Assist
(page 223).
Pre-Collision Assist Not
Available Sensor Blocked
Rear Window Lock
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Child Lock Malfunction
See Manual
Remote Control
DescriptionMessage
The key battery is low. Change the battery as soon as
possible.
Key Battery Low Replace
Soon
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Information Displays
Selective Catalytic Reductant System
Diesel Exhaust Fluid Level
DescriptionMessage
Refill the diesel exhaust fluid tank as soon as possible. See
Selective Catalytic Reductant System (page 167).
DEF Level Range:
distance metric:###0 km
Refill Soon
DEF Level Range:
distance imperial:###0
mi Refill Soon
DEF Level Low Range:
distance metric:###0 km
Refill Now
DEF Level Low Range:
distance imperial:###0
mi Refill Now
DEF Level Empty Speed
Limited to avg speed
metric:#0 km/h in
distance metric:###0 km
DEF Level Empty Speed
Limited to avg speed
imperial:#0 MPH in
distance imperial:###0
mi
DEF Level Empty Speed
Limited to avg speed
metric:#0 km/h Upon
Restart
DEF Level Empty Speed
Limited to avg speed
imperial:#0 MPH Upon
Restart
DEF Level Empty Speed
Limited to avg speed
metric:#0 km/h
DEF Level Empty Speed
Limited to avg speed
imperial:#0 MPH
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Information Displays
DescriptionMessage
DEF Level Empty Engine
Idled Soon
The diesel exhaust fluid tank is empty. Refill the diesel
exhaust fluid tank. The minimum fluid refill quantity required
to restart the engine is 1.3 gal (5 L). See Selective Catalytic
Reductant System (page 167).
DEF Level Empty Engine
Idled See Manual
Diesel Exhaust Fluid System Malfunction
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
DEF Fault Speed Limited
to avg speed metric:#0
km/h in distance
metric:###0 km
DEF Fault Speed Limited
to avg speed imperial:#0
MPH in distance
imperial:###0 mi
DEF Fault Speed Limited
to avg speed metric:#0
km/h Upon Restart
DEF Fault Speed Limited
to avg speed imperial:#0
MPH Upon Restart
DEF Fault Speed Limited
to avg speed metric:#0
km/h
DEF Fault Speed Limited
to avg speed imperial:#0
MPH
DEF Fault Engine Idled
Soon
DEF Fault Engine Idled
See Manual
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Information Displays
Stability Control
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Service AdvanceTrac
Starting System
DescriptionMessage
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
A reminder to press the brake pedal when starting your
vehicle.
To START Press Brake
Displays if your vehicle fails to start.Cranking Time Exceeded
The system does not detect a valid passive key inside your
vehicle.
No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays if you switch the engine off and the system does not
detect a valid passive key inside your vehicle.
Restart Now or Key is
Needed
Steering System
DescriptionMessage
The system has malfunctioned. Stop your vehicle in a safe
place. Have your vehicle checked as soon as possible.
Steering Loss Stop
Safely
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Steering Fault Service
Now
Steering Assist Fault
Service Required
Steering Lock Malfunc-
tion Service Now
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Information Displays
Tire Pressure Monitoring System
DescriptionMessage
One or more tires on your vehicle have low tire pressure.Tire Pressure Low
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Tire Pressure Monitor
Fault
The system has malfunctioned or the spare tire is in use. If
the message continues to appear, have your vehicle checked
as soon as possible.
Tire Pressure Sensor
Fault
Transmission
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Transmission Malfunc-
tion Service Now
Transmission Service
Required
The transmission is overheating and needs to cool. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow the transmission to cool. If the message continues
to appear, have your vehicle checked as soon as possible.
Transmission Overtem-
perature Stop Safely
Transmission Over-
heating Stop Safely
Transmission Too Hot
Press Brake
The transmission has limited functionality. Have your vehicle
checked as soon as possible.
Transmission Limited
Function See Manual
Displays at low outside temperatures, if it takes a few seconds
for the transmission to engage a gear.
Transmission Warming
Up Please Wait
Fully press the brake pedal until the message disappears
from the information display.
Displays as a reminder to shift into park (P).Transmission Not in Park
Press the brake pedal to unlock the transmission.Press Brake to Unlock
Gearshift Lever
Displays when the selector lever unlocks.Gearshift Lever Unlocked
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Information Displays
Wireless Accessory Charging
DescriptionMessage
Wireless charging has started.Wireless Charger Active
Wireless charging has stopped. Remove objects from the
charging surface and place phone on center of charging
surface.
Charging Terminated
Phone misaligned or
object between phone
and charger detected.
Correct the condition to
resume charging.
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Information Displays
MANUAL CLIMATE CONTROL
Switching the Climate Control On
and Off
Switching the Recirculated Air On
and Off
Note: The air currently in the passenger
compartment recirculates.
Switching the Air Conditioning On
and Off
Note: Under certain conditions, the air
conditioning compressor could continue to
operate after you switch air conditioning off.
Switching Maximum Defrost On
and Off
Turn the temperature control
clockwise past the highest
setting to maximize defrosting.
Note: The temperature control springs back
to the highest setting.
Note: When you switch maximum defrost
on, the heated windshield, heated rear
window and air conditioning turn on.
Note: When you switch maximum defrost
off, the heated windshield and heated rear
window remain on.
Switching Maximum Cooling On
and Off
Turn the temperature control
counterclockwise past the
lowest setting to maximize
cooling.
Note: The temperature control springs back
to the lowest setting.
Note: When you switch maximum cooling
off, air conditioning remains on.
Setting the Blower Motor Speed
Note: Lights on the control illuminate to
indicate the blower motor speed.
Note: When you switch the blower motor
off, air conditioning turns off and the
windows could fog up.
Directing Air to the Windshield Air
Vents
Directing Air to the Instrument
Panel Air Vents
Directing Air to the Footwell Air
Vents
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Climate Control
Setting the Temperature
E244106
Turn the temperature control
counterclockwise for cooler temperature
settings.
Turn the temperature control clockwise
for warmer temperature settings.
AUTOMATIC CLIMATE
CONTROL
Switching the Climate Control On
and Off
Switching the Recirculated Air On
and Off
Note: The air currently in the passenger
compartment recirculates.
Note: Recirculated air could turn off or be
prevented from turning on in all air flow
modes except maximum cooling to reduce
the risk of the windows fogging up. It could
also turn on and off when you direct air to
the instrument panel or footwell air vents
during hot weather to improve cooling
efficiency.
Switching the Air Conditioning On
and Off
Note: Under certain conditions, the air
conditioning compressor could continue to
operate after you switch air conditioning off.
Switching Maximum Defrost On
and Off
Note: When you switch maximum defrost
on, the heated windshield, heated rear
window and air conditioning turn on. The
blower motor is set to the highest speed.
Note: When you switch maximum defrost
off, the heated windshield and heated rear
window remain on.
Switching Maximum Cooling On
and Off
Note: When you switch maximum cooling
off, air conditioning remains on.
Switching Auto Mode On and Off
Press the button to switch auto
mode on.
Adjust the blower motor control or air
distribution control to switch auto mode
off.
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Climate Control
Setting the Blower Motor Speed
Press and release + or - to set
the volume of air circulated in
the passenger compartment.
Note: Lights on the control illuminate to
indicate the blower motor speed.
Directing Air to the Windshield Air
Vents
Directing Air to the Instrument
Panel Air Vents
Directing Air to the Footwell Air
Vents
Setting the Temperature
E244115
Turn the temperature control
counterclockwise for cooler temperature
settings.
Turn the temperature control clockwise
for warmer temperature settings.
Note: You can adjust the temperature
between 60–85°F (15.5–29.5°C).
HINTS ON CONTROLLING THE
INTERIOR CLIMATE -
VEHICLES WITH: AUTOMATIC
TEMPERATURE CONTROL
General Hints
Do not place objects under the front seats
as this may interfere with directing air to
the rear seats.
Remove any snow, ice or leaves from the
air intake area at the base of the
windshield.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: Use air conditioning with recirculated
air to improve cooling performance and
efficiency.
Note: When you select automatic mode
and the outside temperature is low and the
engine is cold, air is directed to the
windshield and the outer instrument panel
air vents.
Note: When you select automatic mode
and the outside temperature and in-vehicle
temperature is high, the system temporarily
selects recirculated air to maximize cooling.
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Climate Control
Note: When you select maximum defrost,
air conditioning turns on and air is directed
to the windshield air vents.
Recommended Settings for
Heating
• Press AUTO.
• Select the required temperature.
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. The system automatically
adjusts to heat or cool the interior to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Quickly Cooling the Interior
• Press MAX A/C.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Recommended Settings for
Cooling
• Press AUTO.
• Select the required temperature.
Defogging the Side Windows in
Cold Weather
• Select maximum defrost.
Defogging or Clearing the
Windshield of Thin Ice
• Select maximum defrost.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE -
VEHICLES WITH: MANUAL
TEMPERATURE CONTROL
General Hints
Do not place objects under the front seats
as this may interfere with directing air to
the rear seats.
Remove any snow, ice or leaves from the
air intake area at the base of the
windshield.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: To reduce fogging of the windshield
during humid weather conditions, direct air
to the windshield air vents.
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: Use air conditioning with recirculated
air to improve cooling performance and
efficiency.
Quickly Heating the Interior
• Select the highest blower motor speed.
• Select the highest temperature.
• Direct air to the footwell air vents.
Recommended Settings for
Heating
• Select a medium blower motor speed.
• Select the required temperature.
• Direct air to the footwell and
windshield air vents.
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Climate Control
Quickly Cooling the Interior
• Select maximum cooling.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Recommended Settings for
Cooling
• Select a medium blower motor speed.
• Select the required temperature.
• Direct air to the instrument panel air
vents.
• Press A/C.
Defogging the Side Windows in
Cold Weather
• Select maximum defrost.
Defogging or Clearing the
Windshield of Thin Ice
• Select maximum defrost.
REAR PASSENGER CLIMATE
CONTROLS
Switching the Rear Passenger
Climate Controls On and Off
Press the button on the front
climate controls.
Note: You can also switch off the rear
passenger climate controls by adjusting the
rear blower motor speed to zero.
Adjusting the Blower Motor Speed
Directing Air to the Overhead Air
Vents
When you direct air to the
overhead air vents, the system
distributes cold air.
Directing Air to the Footwell Air
Vents
When you direct air to the
footwell air vents, the system
distributes hot air.
Directing Air to the Overhead Air
Vents and the Footwell Air Vents
When you direct air to the
Overhead and footwell air vents,
the system distributes warm air.
HEATED WINDSHIELD
Press the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time.
Note: Make sure that the engine is running
before switching the heated windshield on.
Note: The system does not operate if the
battery charge level is low.
HEATED REAR WINDOW
Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Make sure the engine is on before
operating the heated windows.
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Climate Control
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle Warranty may not cover
damage caused to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the center
console.
If your vehicle has rear climate control. The
cabin air filter is under the driver seat.
The particulate filtration system reduces
the concentration of airborne particles
such as dust, spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
The particulate filtration system gives you
and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter element at regular
intervals. See Replacement Parts
Recommendation (page 14).
For additional cabin air filter information,
or to replace the filter element, see an
authorized dealer.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNING: Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision.
WARNING: Always sit upright
against your seatback with your feet on
the floor.
WARNING: Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash.
E68595
When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
• Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than 30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNING: Adjust the head
restraints for all passengers before you
drive your vehicle. This will help minimize
the risk of neck injury in the event of a
crash. Do not adjust the head restraints
when your vehicle is moving.
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Seats
WARNING: The head restraint is
a safety device. Whenever possible it
should be installed and properly
adjusted when the seat is occupied. An
improperly adjusted head restraint may
not adequately protect an occupant
during an impact from the rear.
WARNING: Install the head
restraint properly to help minimize the
risk of neck injury in the event of a crash.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front Seat Head Restraint
E138642
Second Row Outboard Head Restraints
E153105
Second Row Center Head Restraint and
Third Row Head Restraints
E138645
The head restraints consist of:
Energy absorbing head restraint.A
Steel stems.B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
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Seats
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints (If Equipped)
The head restraints tilt for extra comfort.
To tilt the head restraint, do the following:
E144727
1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position.
MANUAL SEATS
WARNING: Do not adjust the
driver seat when your vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure
that it has fully latched after returning
the seat backrest to its original position.
An unlatched seat may become
dangerous if you stop suddenly or have
a crash.
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E130249
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Seats
Adjusting the Seat Backrest
E70731
Adjusting the Seat Height (If Equipped)
E70730
Adjusting the Lumbar Support (If
Equipped)
E142199
Single Passenger Seat (If Equipped)
WARNING: When folding the seat
backrest down, take care not to get your
fingers caught in the mechanism.
WARNING: Do not sit in a seat
facing a folded seat. Failure to follow this
instruction could result in personal injury
in the event of a sudden stop or crash.
Folding the Seat Backrest
E275437
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Seats
1. Move the seat fully backward.
E275410
2. Fold the seat backrest fully forward.
E275411
3. Fully lower the head restraint.
E275412
4. Pull the lever.
5. Push the seat backrest forward.
POWER SEATS
WARNING: Do not adjust the
driver's seat or seatback when your
vehicle is moving.
WARNING: Do not place cargo or
any objects behind the seatback before
returning it to the original position.
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Seats
E167101
REAR SEATS - LONG
WHEELBASE, VEHICLES WITH:
SECOND ROW DUAL CAPTAIN
CHAIRS
WARNING: When folding or
unfolding the seats, take care not to get
your fingers caught between the seat
backrest and seat frame. Failure to
follow this warning could result in serious
personal injury.
WARNING: Do not use the bench
seats as a bed when your vehicle is
moving. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Do not place any
objects on a folded seat. Hard objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious personal injury.
WARNING: Do not sit in a seat
facing a folded seat. Failure to follow this
instruction could result in personal injury
in the event of a sudden stop or crash.
Second Row Seats
Folding the Seat
1. Fully lower the head restraint. See
Head Restraints (page 120).
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Seats
E276420
2. Pull the lever.
3. Fold the seat backrest forward.
E276421
4. Pull the strap.
5. Move the seat forward to the lowered
position.
Unfolding the Seat
E276422
1. Pull the strap.
2. Lift the seat and move it backward.
E276423
3. Pull the strap.
4. Unfold the seat backrest backward.
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Seats
Third Row Seats
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E271965
Folding the Seat Backrest
1. Fully lower the head restraints. See
Head Restraints (page 120).
2. Fully move the seat backward.
3
4
4
3
E271966
3. Pull the strap on the rear of the seat
cushion.
4. Fold the seat cushion forward.
6
5
E272026
5
5. Pull the strap on the rear of the seat
backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
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Seats
Unfolding the Seat Backrest
E167644
1
1
1. Pull the strap on the rear of the seat
backrest.
2. Unfold the seat backrest backward and
lock into position.
3. Unfold the seat cushion backward and
lock into position.
Creating a Level Load Floor
E167645
The carpeted cover is held in position by
magnets. Fold the carpeted cover forward
to cover up the folded seats.
REAR SEATS - SHORT
WHEELBASE
WARNING: Do not use the bench
seats as a bed when your vehicle is
moving. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: When folding or
unfolding the seats, take care not to get
your fingers caught between the seat
backrest and seat frame. Failure to
follow this warning could result in serious
personal injury.
WARNING: Do not sit in a seat
facing a folded seat. Failure to follow this
instruction could result in personal injury
in the event of a sudden stop or crash.
WARNING: Do not place any
objects on a folded seat. Hard objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious personal injury.
Second Row Seats
Folding the Seat
1. Fully lower the head restraints. See
Head Restraints (page 120).
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Seats
3
2
2
E271963
2. Pull the lever on the top of the seat.
3. Fold the seat backrest forward.
5
4
4
E271964
4. Pull the strap on the rear of the seat
backrest.
5. Raise the seat.
E271969
6
6. Lift the support rod and connect it to
the seat frame. This prevents the seat
from falling backward.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
Unfolding the Seat
1. Disconnect the support rod from the
seat frame.
2. Unfold the seat backward and lock into
position.
3. Unfold the seat backrest backward and
lock into position.
Removing the Seat
WARNING: Do not use the release
handles to lift or carry the seat.
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Seats
E168682
1
3
2
1. Raise the seat.
2. Rotate the locking lever.
3. Remove the seat.
Installing the Seat
WARNING: Do not use the release
handles to lift or carry the seat.
1. Align the seat catches, push the seat
down and lock into position.
2. Unfold the seat backward and lock into
position.
3. Unfold the seat backrest backward and
lock into position.
Third Row Seats
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E271965
Folding the Seat Backrest
1. Fully lower the head restraints. See
Head Restraints (page 120).
2. Fully move the seat backward.
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3
4
4
3
E271966
3. Pull the strap on the rear of the seat
cushion.
4. Fold the seat cushion forward.
6
5
E272026
5
5. Pull the strap on the rear of the seat
backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
Unfolding the Seat Backrest
E167644
1
1
1. Pull the strap on the rear of the seat
backrest.
2. Unfold the seat backrest backward and
lock into position.
3. Unfold the seat cushion backward and
lock into position.
Creating a Level Load Floor
E167645
The carpeted cover is held in position by
magnets. Fold the carpeted cover forward
to cover up the folded seats.
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Seats
REAR SEATS - LONG
WHEELBASE, VEHICLES WITH:
60/40 SPLIT SECOND ROW
SEATING
WARNING: When folding or
unfolding the seats, take care not to get
your fingers caught between the seat
backrest and seat frame. Failure to
follow this warning could result in serious
personal injury.
WARNING: Do not use the bench
seats as a bed when your vehicle is
moving. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Do not place any
objects on a folded seat. Hard objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious personal injury.
WARNING: Do not sit in a seat
facing a folded seat. Failure to follow this
instruction could result in personal injury
in the event of a sudden stop or crash.
Second Row Seats
Folding the Seat
1. Fully lower the head restraints. See
Head Restraints (page 120).
3
E271960
2
2
2. Pull the lever on the top of the seat.
3. Fold the seat backrest forward, then
push down on the center of the seat
backrest to lock the latches.
44
5
E271961
4. Pull the strap on the rear of the seat
backrest.
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Seats
5. Move the seat forward to the lowered
position, then push down on the center
of the seat backrest to lock the latches.
Note: A distinct click sounds when the seat
is locked in the lowered position.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
Unfolding the Seat
11
E271962
2
2
1. Pull the strap on the rear of the seat
backrest, lift the seat and push down
to lock into position.
2. Pull the lever on the top of the seat,
unfold the seat backrest backward and
lock into position. Push down in the
center of the seat to make sure the
latches are locked.
Note: You cannot unfold the seat backrest
if a red flag is visible on the large strap. Make
sure the seat is locked and the red flag is
not visible.
Third Row Seats
Moving the Seat Backward and
Forward
WARNING: Make sure the seat
fully locks into place by rocking it
backward and forward. Not securing the
seat into the locked position can be
dangerous in a crash and could cause
serious personal injury or death.
E271965
Folding the Seat Backrest
1. Fully lower the head restraints. See
Head Restraints (page 120).
2. Fully move the seat backward.
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Seats
3
4
4
3
E271966
3. Pull the strap on the rear of the seat
cushion.
4. Fold the seat cushion forward.
6
5
E272026
5
5. Pull the strap on the rear of the seat
backrest.
6. Fold the seat backrest forward.
Note: Rear row occupants can sit next to a
seat in the same row that has the seat
backrest in the folded position, but not when
the seat is in the tilted position.
Unfolding the Seat Backrest
E167644
1
1
1. Pull the strap on the rear of the seat
backrest.
2. Unfold the seat backrest backward and
lock into position.
3. Unfold the seat cushion backward and
lock into position.
Creating a Level Load Floor
E167645
The carpeted cover is held in position by
magnets. Fold the carpeted cover forward
to cover up the folded seats.
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Seats
HEATED SEATS
WARNING: People who are unable
to feel pain to their skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol
use, exhaustion or other physical
conditions, must use caution when using
the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
may block the heat, such as a blanket or
cushion. This can cause the heated seat
to overheat. Do not puncture the seat
with pins, needles or other pointed
objects. This damages the heating
element and can cause the heated seat
to overheat. An overheated seat may
cause serious personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
E146322
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
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Seats
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
WARNING: Do not use a power
point for operating a cigar lighter.
Incorrect use of the power points can
cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Do not hang any accessory from the
accessory plug.
Do not use the power point over the vehicle
capacity of 12 volt DC 180 watts or a fuse
may blow.
Keep the power point caps closed when
not in use.
Do not insert objects other than an
accessory plug into the power point.
You can use the power point for up to 20
minutes after you switch the ignition off.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Power points may be in the following
locations:
• Front of the floor console.
• Rear of the floor console.
• Right hand side of the luggage
compartment.
• Instrument panel cluster storage
compartment.
CIGAR LIGHTER
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
E103382
Press the element in to use the cigar
lighter. It pops out after a short period of
time.
Do not hold the cigar lighter element
pressed in.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
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Auxiliary Power Points
Note: If you use the socket when the engine
is not running, the battery may run out of
charge.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
WIRELESS ACCESSORY
CHARGING
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
The system supports one wireless charging
compatible device on the charging area.
Note: Devices without built-in Qi standards
for wireless charging require an additional
Qi receiver or sleeve.
Note: Software and firmware updates to
your device could affect the charging
operation.
Make sure the charging area is clean and
free from obstruction before charging a
device to allow the device to lay flat on the
charging area.
Do not place items with a magnetic strip,
for example passports, parking tickets or
credit cards near the charging area when
charging a device. This could damage the
magnetic strip.
Do not place metal objects, for example
remote controls, coins or keys on or near
the charging area when charging a device.
Metal objects may heat up and degrade
the charging performance.
The charging area is below the
audio unit.
E270527
Place the device with the charging side
down to begin charging. The charging
stops after your device reaches a full
charge.
Note: Charging time and temperature are
dependent on the device used. The system
stops charging the device if it reaches a high
temperature.
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Auxiliary Power Points
OVERHEAD CONSOLE
WARNING: Do not place heavy
objects in the storage compartment.
Heavy objects may become projectiles
in a crash or sudden stop, which may
increase the risk of serious injury.
E175398
Rear Door Storage Compartment
(If Equipped)
E188482
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Storage Compartments
GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage.
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
E247596
Note: Make sure the key is clean before
inserting it into any lock cylinder.
Note: Do not leave the key in the ignition
for an extended period of time when the
engine is not running. This is to prevent the
vehicle battery from losing charge.
Switching the Ignition Off
Turn the key to position 0.
Switching the Ignition to
Accessory Mode
Turn the key to position I. Electrical
accessories, for example the radio, operate
without the engine running.
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Starting and Stopping the Engine
Switching the Ignition On
Turn the key to position II. All electrical
circuits and accessories are operational
and the warning lamps and indicators
illuminate.
Starting the Engine
Turn the key to position III. Release the
key when the engine starts.
PUSH BUTTON IGNITION
SWITCH
Switching the Ignition On to
Accessory Mode
E144447
Press the push button ignition switch once
without your foot on the brake or clutch
pedal. It is on the instrument panel near
the steering wheel. All electrical circuits
and accessories are operational and the
warning lamps and indicators illuminate.
Press the push button ignition switch again
without your foot on the brake or clutch
pedal to switch the ignition off.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: The ignition turns off if you leave your
vehicle unattended. This is to prevent the
vehicle battery from losing charge.
Note: A valid passive key must be inside
your vehicle to switch the ignition on and
start the engine.
Starting The Engine - Vehicles with
Manual Transmission (If Equipped)
1. Fully press the clutch pedal.
2. Press the push button ignition switch.
Note: If you release the clutch pedal during
engine starting, the engine stops cranking.
Starting The Engine - Vehicles with
Automatic Transmission (If Equipped)
1. Fully press the brake pedal.
2. Shift into park (P).
3. Press the push button ignition switch.
Note: If you release the brake pedal during
engine starting, the engine stops cranking.
Vehicles with a Diesel Engine (If
Equipped)
Note: The engine does not crank until the
glow plug indicator turns off. This may take
several seconds in extremely cold
conditions.
Failure to Start - Vehicles with
Manual Transmission (If Equipped)
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start the engine, do the
following:
1. Insert the passive key into the backup
position. See Passive Key Backup
Position (page 58).
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Starting and Stopping the Engine
2. With the passive key in this position,
you can use the push button ignition
switch to switch the ignition on and
start the engine.
If the engine does not crank after you fully
press the clutch pedal and press the push
button ignition switch, do the following:
1. Fully press the clutch pedal and the
brake pedal.
2. Press the push button ignition switch.
Stopping the Engine When Your
Vehicle is Stationary - Vehicles
with Manual Transmission (If Equipped)
Press the push button ignition switch.
Note: The ignition, all electrical circuits and
all warning lamps and indicators turn off.
Stopping the Engine When Your
Vehicle is Stationary - Vehicles
with Automatic Transmission (If
Equipped)
1. Fully press the brake pedal.
2. Shift into park (P).
3. Press the push button ignition switch.
Note: The ignition, all electrical circuits and
all warning lamps and indicators turn off.
Stopping the Engine When Your
Vehicle is Moving - Vehicles with
Manual Transmission (If Equipped)
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Press and hold the push button ignition
switch until the engine stops, or press
it three times within two seconds.
2. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
3. Press the push button ignition switch.
Stopping the Engine When Your
Vehicle is Moving - Vehicles with
Automatic Transmission (If Equipped)
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Press and hold the push button ignition
switch until the engine stops, or press
it three times within two seconds.
2. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
3. Shift into park (P).
4. Press the push button ignition switch.
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Starting and Stopping the Engine
Fast Restart
The system allows you to start the engine
within 10 seconds of switching it off, even
if it does not detect a valid passive key.
Within 10 seconds of switching the engine
off, fully press the brake or clutch pedal
and press the push button ignition switch.
After 10 seconds, you can no longer start
the engine if the system does not detect a
valid passive key.
When you start the engine, it remains
running until you press the push button
ignition switch, even if your vehicle does
not detect a valid passive key. If you open
and close a door when the engine is
running, the system searches for a valid
passive key.
Starting System Information Messages
ActionMessage
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
Displays when you start the engine as a reminder to fully
press the brake pedal.
To START Press Brake
Displays when you start the engine as a reminder to fully
press the clutch pedal.
To START Press Clutch
Displays when you start the engine as a reminder to fully
press the brake and clutch pedals.
To START Press Brake
and Clutch
Displays if the engine fails to start.Cranking Time Exceeded
Displays if the system does not detect a valid passive key.No Key Detected
Displays if you are unable to start the engine with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.
Starting System Fault
Displays for 10 seconds if you switch the engine off and the
system does not detect a valid passive key. After 10 seconds,
you can no longer start the engine if the system does not
detect a valid passive key.
Restart Now or Key is
Needed
Key Outside Vehicle Audible
Warning
Sounds when you remove the passive key
from your vehicle and the engine is running.
STARTING A GASOLINE
ENGINE
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
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Starting and Stopping the Engine
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Vehicles with a Push Button
Ignition Switch
See Push Button Ignition Switch (page
140).
Failure to Start
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles with an Ignition Key
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and
hold it there.
5. Turn the key to position III and wait
until the engine stops.
6. Release the accelerator pedal.
7. Start the engine.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Automatic Engine Shutdown
For vehicles with a push button ignition
switch, the engine shuts down if it has been
idling for an extended period. The ignition
also turns off to save battery power.
Before your vehicle shuts down, a message
appears in the information display showing
a timer counting down. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down to save fuel.
Start your vehicle as normal.
Automatic Engine Shutdown Override
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• Pressing the brake or accelerator pedal.
• Switching off the automatic engine
shutdown in the information display.
• Pressing the OK or RESET button
during the 30-second countdown.
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Starting and Stopping the Engine
Switching the Automatic Engine Shutdown On or Off
To switch the automatic engine shutdown on or off, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Vehicle Settings
Press the OK button.30min Max Idle
Note: You cannot permanently switch off
the automatic shutdown. If you switch it
off, it turns on each time you switch the
ignition on.
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
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Starting and Stopping the Engine
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
Starting System Information Messages
ActionMessage
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
Displays if you exceed the starting time limit. You cannot
attempt to start the engine for 15 minutes. If you cannot start
the engine after 15 minutes passes, have your vehicle imme-
diately checked.
Cranking Time Exceeded
Displays if you are unable to start your vehicle with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.
Starting System Fault
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Starting and Stopping the Engine
STARTING A FLEX FUEL
ENGINE
Flex Fuel Engine Start System
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
If you have difficulty starting the engine
when the temperature is below -13°F
(-25°C) press the accelerator pedal to the
midway point of its travel and try again.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Vehicles with Keyless Start
See Push Button Ignition Switch (page
140).
Failure to Start
Vehicles with an Ignition Key
If the engine does not crank when the
ignition key is turned to position III:
1. Fully press the brake pedal.
2. Turn the key to position III until the
engine has started.
Note: The total cranking time without
engine start is limited to prevent the starter
motor overheating. That limit is a function
of number of crank attempts and duration.
Once the limit is exceded, further cranking
is inhibited until after a period of time, for
example 15 to 30 minutes.
Vehicles with Keyless Start
See Push Button Ignition Switch (page
140).
Automatic Shutdown
This feature automatically shuts down
your vehicle if it has been idling for an
extended period. The ignition also turns
off in order to save battery power. Before
your vehicle shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
your vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown feature. If you
switch it off, it turns on each time you switch
the ignition on.
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Starting and Stopping the Engine
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• You can reset the timer by interacting
with your vehicle (such as pressing the
brake pedal or accelerator pedal).
• You can temporarily switch off the
shutdown feature any time the ignition
is on (for the current ignition cycle
only). Use the information display to
do so. See Information Displays
(page 98).
• During the countdown before
shutdown, you are prompted to press
OK or RESET (depending on your type
of information display) to temporarily
switch the feature off (for the current
ignition cycle only).
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with Keyless Start
See Push Button Ignition Switch (page
140).
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift
into park (P) or neutral and switch the
ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
See Push Button Ignition Switch (page
140).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
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Starting and Stopping the Engine
STARTING A DIESEL ENGINE
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Turn the key to position II.
2. Wait until the glow plug indicator turns
off.
3. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
4. Turn the key to position III.
Note: Releasing the brake pedal when the
engine is starting stops the engine cranking
and the ignition returns to on.
Note: When the temperature is below 5°F
(-15°C), you may need to crank the engine
for up to 10 seconds.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Vehicles with a Push Button
Ignition Switch
See Push Button Ignition Switch (page
140).
Failure to Start
Vehicles with an Ignition Key
If the engine does not start, do the
following:
1. Fully press the brake pedal.
2. Apply the parking brake.
3. Shift into park (P).
4. Turn the key to position III until the
engine starts.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Turn the key to position 0.
3. Apply the parking brake.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
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Starting and Stopping the Engine
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position 0.
4. Apply the parking brake.
Vehicles with a Push Button Ignition
Switch
See Push Button Ignition Switch (page
140).
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Glow Plug Indicator
If it illuminates, wait until it turns
off before starting.
Engine Warning Lamps
Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the diesel
particulate filter or other vehicle
components. Avoid heavy acceleration and
deceleration and have your vehicle
immediately serviced.
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
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Starting and Stopping the Engine
Starting System Information Messages
ActionMessage
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
Displays if your vehicle fails to start.Cranking Time Exceeded
Displays if you are unable to start your vehicle with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.
Starting System Fault
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the
engine off when it is running at high
speed. If you do, the turbocharger will
continue running after the engine oil
pressure has dropped to zero. This will
lead to premature turbocharger bearing
wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER
WARNING: Failure to follow
engine block heater instructions could
result in property damage or serious
personal injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
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Starting and Stopping the Engine
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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Starting and Stopping the Engine
AUTO-START-STOP
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
Principle of Operation
The system is designed to help reduce fuel
consumption and CO
2
emissions by
stopping the engine when it is idling, for
example at traffic lights. Your vehicle has
an enhanced starter motor that is designed
for an increased number of engine starts.
The system does not stop the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If your vehicle is at high altitude.
• If you have switched the heated
windshield on.
• If you have shifted into manual (M).
• If your vehicle is on a steep grade.
• If the engine is warming up.
• If the outside temperature is too low
or too high.
• If the battery charge is low or the
battery temperature is outside the
optimal operating range.
• To maintain the interior climate or
reduce fogging.
• If you have turned the steering more
than 270 degrees.
The system restarts the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If you switch the heated windshield on.
• If you switch maximum defrost on.
• If you turn the steering wheel.
• If your vehicle starts to roll downhill in
neutral.
• To maintain adequate brake
assistance.
• To maintain the interior climate or
reduce fogging.
Note: The blower motor speed could
change when the system restarts the engine.
Using Auto-Start-Stop
Stopping the Engine
Stop your vehicle and keep your foot on
the brake pedal and the transmission in
drive (D).
Note: The engine stops if you shift into park
(P) or neutral (N) regardless of whether you
have your foot on the brake pedal or not.
Note: Power assist steering turns off when
the engine is off.
Restarting the Engine
• Release the brake pedal.
• Press the accelerator pedal.
• Shift into drive (D), reverse (R) or
manual (M).
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Unique Driving Characteristics
Switching the System On and Off
The system turns on when you switch the
ignition on.
Press the switch to switch the
system off.
Note: OFF illuminates in the switch.
Press the switch again to switch the
system back on.
WARNING: The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury.
The auto-start-stop indicator illuminates
green when the engine stops. It flashes
amber and a message appears when you
need to take an action.
E146361
The auto-start stop indicator
illuminates grey with a strike out
when the system is not available.
Note: The system turns off when it detects
a malfunction. If it remains off, have your
vehicle checked as soon as possible.
Information Messages
ActionConditionMessage
Press the brake pedal to
restart the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press Brake
to Start Engine
Shift into park (P) and
restart the engine yourself.
The system is not func-
tioning.
Auto StartStop Shift to P,
then Restart Engine
Replacing the Battery
Replace the battery with one of exactly
the same specification for the system to
function correctly.
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Unique Driving Characteristics
SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
WARNING: Fuels can cause
serious injury or death if misused or
mishandled.
WARNING: Fuel may contain
benzene, which is a cancer-causing
agent.
WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always switch the engine off before
refueling.
• Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.
• Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY - DIESEL
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands And Other Locales)
Note: Your warranty will not cover damage
caused by using an improper type of fuel or
fuel additive.
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Fuel and Refueling
Note: Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle’ s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard.
Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions.
Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer’ s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals See General
Maintenance Information (page 428).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel See Special
Operating Conditions Scheduled
Maintenance (page 434).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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Diesel Fuel Additives
It should not be necessary to add any
aftermarket additives to your fuel if you
use a high quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.
Use Motorcraft® cetane booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft® anti-gel & performance
improver or an equivalent additive if there
is fuel gelling.
Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives may result in damage to the fuel
injectors and system. See Engine
Specifications (page 339).
Your warranty may not cover repairs
needed to correct the effects of using an
aftermarket product that does not meet
Ford specifications in your fuel.
FUEL QUALITY - GASOLINE
Choosing the Right Fuel
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 238).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
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• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL QUALITY - E85
Choosing the Right Fuel - Flex Fuel
Vehicles
Flex fuel vehicles have one of the following
identifiers:
• Yellow fuel filler cap.
• Yellow bezel around the fuel filler inlet.
• Yellow fuel filler housing.
• Yellow E85 label on the fuel tank filler
door.
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85).
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 238).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
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• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Switching Between E85 and
Gasoline
We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km) to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the glove
compartment.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Note: If your vehicle is on a steep slope,
more fuel may be required.
Filling a Portable Fuel Container
WARNING: Flow of fuel through
a fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
• Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
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Adding Fuel From a Portable Fuel
Container
WARNING: Do not insert the
nozzle of a fuel container or an
aftermarket funnel into the fuel filler
neck. This may damage the fuel system
filler neck or its seal and cause fuel to
run onto the ground.
WARNING: Do not try to pry open
or push open the capless fuel system
with foreign objects. This could damage
the fuel system and its seal and cause
injury to you or others.
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 159).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the
fuel filler inlet.
E157452
3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
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REFUELING
Refueling System Overview
E267248
B
C
A
Fuel filler door.A
Fuel tank filler valve.B
Fuel tank filler pipe.C
Your vehicle does not have a fuel tank filler
cap.
E206911
A B
C D
Left-hand side. To open the fuel
filler door, press the center rear
edge of the fuel filler door and
then release.
A
Right-hand side. To open the
fuel filler door, press the center
rear edge of the fuel filler door
and then release.
B
Left-hand side. Pull the rear of
the fuel filler door to open it.
C
Right-hand side. Pull the rear of
the fuel filler door to open it.
D
Refueling Your Vehicle
WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
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WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
WARNING: Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death.
WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling.
WARNING: Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing.
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.
WARNING: Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
1. Fully open the fuel filler door.
2. Select the correct fuel pump nozzle for
your vehicle.
E139202
A
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe.
E139203
A
B
4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.
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E206912
A B
5. Operate the fuel pump nozzle within
the area shown.
E119081
6. When you finish refueling slightly raise
the fuel pump nozzle and slowly
remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
6. Remove any debris from the fuel tank
filler valve.
7. Fully insert a fuel pump nozzle or the
fuel filler funnel provided with your
vehicle into the fuel filler pipe. See
Fuel Filler Funnel Location (page
159). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel
filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately
reset. If the message continues to appear
and a warning lamp illuminates, have your
vehicle checked as soon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
Fuel Economy
Your vehicle calculates fuel economy
figures through the trip computer average
fuel function. See General Information
(page 98).
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The first 1,000 mi (1,500 km) of driving is
the break-in period of the engine. A more
accurate measurement is obtained after
2,000 mi (3,000 km).
Impacting Fuel Economy
• Incorrect tire inflation pressures.
• Fully loading your vehicle.
• Carrying unnecessary weight.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks.
• Using fuel blended with alcohol. See
Fuel Quality (page 157).
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You may get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 252).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
• Avoid running out of fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction.
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Engine Emission Control
Continuing to drive your vehicle may cause
reduced power or the engine to stop.
Failure to respond to a warning lamp may
cause component damage not covered by
the vehicle Warranty. Have your vehicle
checked as soon as possible.
See Warning Lamps and Indicators
(page 94).
SELECTIVE CATALYTIC
REDUCTANT SYSTEM
Your vehicle has a selective catalytic
reductant system to help reduce exhaust
emission levels by injecting diesel exhaust
fluid into the exhaust system. The engine
may not start if you tamper with or disable
the selective catalytic reductant system.
For the system to correctly operate, you
must maintain the fluid level. The
minimum fluid refill quantity required to
restart the engine is 1.3 gal (5 L).
Note: If your vehicle is on a gradient, the
minimum fluid refill quantity required to
restart the engine may be greater than
1.3 gal (5 L).
Diesel Exhaust Fluid Guidelines
• Do not put in the vehicle fuel tank. This
can cause engine damage not covered
by the vehicle Warranty.
• Do not overfill the tank.
• Do not dilute with water or any other
liquid.
• Do not re-use an empty fluid container.
• Do not store in direct sunlight.
• Store at temperatures between 23°F
(-5°C) and 68°F (20°C).
• Do not store fluid containers in your
vehicle.
• The fluid is non-flammable, non-toxic,
colorless and water-soluble.
Filling the Diesel Exhaust Fluid
Tank
E204215
The diesel exhaust fluid tank filler pipe is
next to the fuel tank filler pipe and has a
blue cap. Fill the tank using a fluid pump
at a diesel exhaust fluid filling station or a
diesel exhaust fluid container.
E163354
)
E163354
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Only use diesel exhaust fluid that is
certified by the American Petroleum
Institute (API). Non-certified diesel
exhaust fluid use can cause damage not
covered by the vehicle Warranty.
Note: Wash off any fluid that may have
spilled on to a painted surface with soapy
water.
Filling in Cold Climates
Diesel exhaust fluid may freeze when the
temperature is below 12°F (-11°C). Your
vehicle has a preheating system which
allows the fluid to operate below 12°F
(-11°C). If you overfill the diesel exhaust
fluid tank and the fluid freezes, it may
cause damage not covered by the vehicle
Warranty.
Filling the Diesel Exhaust Fluid
Tank Using a Fuel Station Pump
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Filling the diesel exhaust fluid tank using
a fuel station pump is similar to refueling
your vehicle.
1. Fully open the fuel filler door.
E268809
2. Remove the diesel exhaust fluid tank
filler cap.
3. Fully insert the diesel exhaust fluid
pump nozzle.
E268817
4. Operate the pump nozzle within the
area shown.
Note: The pump nozzle shuts off when the
tank is full.
5. Slightly raise the diesel exhaust fluid
pump nozzle and then slowly remove
it.
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6. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Filling the Diesel Exhaust Fluid
Tank Using a Container
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
WARNING: Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes.
Always follow the manufacturer's
instructions.
1. Remove the fluid container cap.
2. Place the spout on to the container and
tighten it until you feel a strong
resistance.
E268809
3. Remove the diesel exhaust fluid tank
filler cap.
4. Insert the spout into the diesel exhaust
fluid tank filler pipe until the seal on the
spout fully seats.
5. Pour the fluid into the tank.
Note: The fluid stops flowing when the
tank is full.
6. Return the container to the vertical
position slightly below the diesel
exhaust fluid tank filler pipe.
7. Allow any fluid remaining in the spout
to drain back into the container.
8. Remove the spout from the diesel
exhaust fluid tank filler pipe.
9. Remove the spout from the diesel
exhaust fluid container and replace the
cap.
10. Replace the diesel exhaust fluid tank
filler cap. Turn it clockwise until you
feel a strong resistance.
Do not attempt to start the engine if you
have filled the diesel exhaust fluid tank
with incorrect fluid. Incorrect diesel
exhaust fluid use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
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Engine Emission Control
Selective Catalytic Reductant
System Warning Lamp
The warning lamp illuminates if
the system detects the diesel
exhaust fluid level is low or if
there is a system malfunction.
If the warning lamp illuminates, the
information display messages give you an
indication whether the concern is fluid
related or if there is a selective catalytic
reductant system malfunction. If the
warning lamp illuminates when your
vehicle is moving, and the fluid is at a
sufficient level, this indicates a system
malfunction. Have your vehicle checked
as soon as possible.
Note: When filling the diesel exhaust fluid
tank from empty, there may be a short
period before the increased diesel exhaust
fluid level is registered.
DIESEL PARTICULATE FILTER
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
WARNING: Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a diesel particulate filter
that enables it to comply with applicable
exhaust emission standards. It filters
harmful diesel particulates, for example
soot from the exhaust gas.
To avoid damaging the diesel particulate
filter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 252).
• Do not switch the ignition off when your
vehicle is moving.
• Do not ignore warning lamps or
information messages regarding
exhaust system cleaning and
regeneration.
Note: This could result in damage not
covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this indicates that the
on-board diagnostics system has detected
an emission control system malfunction.
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Engine Emission Control
Engine coolant temperature
warning lamp.
Ignition warning lamp.
Malfunction indicator lamp.
Powertrain warning Lamp.
Water in fuel warning lamp.
If you continue to drive your vehicle when
the warning lamp is illuminated, the engine
could stop without warning. This could
result in damage not covered by the vehicle
Warranty. Have your vehicle checked as
soon as possible.
See Warning Lamps and Indicators
(page 94).
Diesel Particulate Filter Automatic
Regeneration
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
The diesel particulate filter on your vehicle
requires periodic regeneration to maintain
correct operation. The emission control
system automatically carries out this
process. As soot gathers in the system it
begins to restrict the filter. The soot that
gathers inside the filter is cleaned in two
different ways, passive regeneration and
active regeneration. Both methods occur
automatically and require no actions from
the driver. During automatic regeneration,
the system cleans the diesel particulate
filter by oxidizing the soot. Cleaning
happens during normal engine operating
conditions at varying levels depending on
driving conditions.
E95449
Diesel particulate filter warning
lamp.
If the diesel particulate filter is near or at
saturation, a warning lamp or information
message appears in the information
display. Drive your vehicle in a manner to
allow effective diesel particulate filter
cleaning.
The warning lamp continues to illuminate
until the automatic regeneration process
completes. Continue to drive your vehicle
in a manner to allow effective diesel
particulate filter cleaning until the warning
lamp turns off.
Failure to carry out regeneration when
required could result in a clogged diesel
particulate filter. If the diesel particulate
filter fills beyond the regeneration
threshold, the system disables the ability
to carry out regeneration. This could result
in damage not covered by the vehicle
Warranty.
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Engine Emission Control
Where vehicle use meets any of the
following conditions:
• Driving short distances.
• Prolonged engine idling.
• Frequently switching the engine on and
off.
• High levels of acceleration and
deceleration.
We recommend you assist the
regeneration process by:
• Avoiding prolonged engine idling.
• Drive your vehicle in a manner to allow
effective cleaning. Drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes.
If the warning lamp illuminates
the diesel particulate filter could
have become overloaded. Have
your vehicle checked as soon as possible.
Automatic regeneration raises the exhaust
temperature to eliminate the soot
particles. During cleaning soot particles are
converted to harmless gasses. Once
cleaned the diesel particulate filter
continues to trap harmful diesel particles.
If you are driving your vehicle in a manner
that allows effective cleaning, a message
may appear in the information display to
indicate automatic regeneration is in
progress.
If you are not driving your vehicle in a
manner that allows effective cleaning, a
message may appear in the information
display to instruct you to drive in a manner
that allows automatic regeneration.
The automatic regeneration process is
most effective when you drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes. The
frequency and duration of the regeneration
process varies by how you drive your
vehicle, the outside air temperature and
altitude. Frequency varies between 100 mi
(160 km) and 310 mi (500 km) and each
regeneration process lasts between 10 and
20 minutes.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you could smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Diesel Particulate Filter Manual
Regeneration (If Equipped)
WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
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Engine Emission Control
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
E95449
Diesel particulate filter warning
lamp.
If the diesel particulate filter is
near or at saturation, the warning lamp
appears advising you to initiate diesel
particulate filter manual regeneration.
Before you start manual regeneration, do
the following:
• Park your vehicle outside of any
enclosed structure.
• Make sure the transmission is in park
(P) or neutral (N).
• Make sure the parking brake is on.
• Park your vehicle a minimum of 10 ft
(3 m) from any obstructions and
materials that can easily combust or
melt, for example, paper, leaves, fuels,
plastics and other dry organic material.
• Make sure there is a minimum of 3.2 gal
(12 L) of fuel in the fuel tank.
• Check the engine oil level.
• Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, manual regeneration allows you
to start diesel particulate filter cleaning
when the engine is idling.
Use the manual regeneration feature
when:
• You are not able to drive in a manner
that allows effective automatic
cleaning. See Diesel Particulate
Filter Automatic Regeneration.
• You choose to manually start the
regeneration process when the engine
is idling.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Starting Manual Regeneration
You can only start manual regeneration
with the engine running at normal
operating temperature using the
information display. See Information
Messages (page 100).
Note: During the use of manual
regeneration, you may observe a light
amount of white smoke. This is normal.
Note: If you press any pedal during manual
regeneration the engine may turn off. To
protect the exhaust system you may not be
able to restart the engine for 10 minutes.
If a warning illuminates you may
not be able to start manual
regeneration.
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Engine Emission Control
To start manual regeneration, from the main menu scroll to:
Action and DescriptionMessage
Press the OK button or the right arrow button.Settings
Press the OK button or the right arrow button.Exhaust Filter Full Clean
Soon
Select one of the following:
Press the OK button or the right arrow button.Exhaust Filter at Limit
Clean Now Follow the prompts regarding exhaust position as required
to start manual regeneration. Make sure you understand each
prompt. The information display confirms that regeneration
has started and when it is completed.
Press the OK button or the right arrow button.Exhaust Filter Over-
loaded Clean Now Follow the prompts regarding exhaust position as required
to start manual regeneration. Make sure you understand each
prompt. The information display confirms that regeneration
has started and when it is completed.
Note: You cannot use the manual regeneration until the diesel particulate filter load
percentage has reached 100 percent. The diesel particulate filter load percentage fluctuates
when driving due to automatic regeneration.
When you start manual regeneration the
engine speed rises to approximately
2000–2500 rpm and the cooling fan
speed increases. A change in engine noise
due to the cooling fan and engine speed
increase may be heard during the
regeneration process.
Depending on the amount of soot
collected by the diesel particulate filter,
the regeneration process varies depending
on the outside air temperature and
altitude. Manual regeneration may last up
to 40 minutes.
When manual regeneration is complete
the cooling fan and engine speed return to
normal idling. The exhaust system remains
very hot for several minutes after
regeneration is complete. Do not reposition
the vehicle over dry leaves, dry grass or
other combustible materials until the
exhaust system has had sufficient time to
cool.
Interrupt or Cancel Manual Regeneration
You can interrupt or cancel manual
regeneration by switching the engine off.
It may be possible to interrupt or cancel
manual regeneration by pressing any
pedal.
Note: To protect the exhaust system you
may not be able to restart the engine for 10
minutes.
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Engine Emission Control
Depending on the amount of time allowed
for manual regeneration to operate, soot
may not have had sufficient time to be
eliminated. The exhaust system may still
be very hot for several minutes after
regeneration.
If you switch the engine off during manual
regeneration, turbo charger flutter occurs.
This is a consequence of switching a diesel
engine off during turbo charger boost
operation, which is normal.
Manual Regeneration with Automatic
Regeneration Control
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than 25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, automatic regeneration could
not sufficiently clean the diesel particulate
filter. You can switch automatic
regeneration off until you can drive your
vehicle in a manner to allow effective
cleaning, for example at a steady vehicle
speed of 30 mph (48 km/h) or above for
approximately 20 minutes. You can then
switch automatic regeneration back on to
clean the diesel particulate filter.
To switch the automatic regeneration control on and off, from the main menu
scroll to:
Action and DescriptionMessage
Press the OK button or the right arrow button.Information
Press the OK button or the right arrow button.Driver Assist
Check the box to switch automatic regeneration off.Auto Exhaust Cleaning
Off Uncheck the box to switch automatic regeneration on.
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Engine Emission Control
AUTOMATIC TRANSMISSION
- 6-SPEED AUTOMATIC
TRANSMISSION
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Selector Lever Positions
The instrument cluster displays the current
gear.
Park (P)
In park (P), power is not transmitted to the
driven wheels and the transmission is
locked. You can start the engine with the
transmission in this position.
Shift into park (P) only when your vehicle
is stationary.
Reverse (R)
Shift into reverse (R) only when your
vehicle is stationary and the engine is at
idle speed.
Neutral (N)
In neutral (N), power is not transmitted to
the driven wheels but the transmission is
not locked. You can start the engine with
the transmission in this position.
Drive (D)
Drive (D) is the normal position for driving.
Sport (S)
In sport (S), the transmission selects the
optimum gear for best performance.
SelectShift™ (If Equipped)
About SelectShift™
Use this feature to upshift or downshift
using the buttons on the selector lever.
Using SelectShift™
Shift into sport (S). Press the + button to
switch the feature on.
• Press the + button to upshift.
• Press the – button to downshift.
Shift into another gear to switch the
feature off.
Brake Shift Interlock
About Brake Shift Interlock
Brake shift interlock prevents you from
shifting out of park (P) when you have
switched the ignition on and not pressed
the brake pedal.
Shifting Out of Park (P)
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
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Transmission
Use the brake shift interlock lever to move
the selector lever out of park (P) if you
cannot start the engine.
In the event of an electrical malfunction,
it is possible that a fuse has blown or the
stoplamps are not working. See Fuse
Specification Chart (page 264).
If the vehicle battery has no charge, jump
start your vehicle. See Jump Starting the
Vehicle (page 252).
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
E275061
1. Using a flat-bladed screwdriver,
remove the panel.
E142627
2. Locate the brake shift interlock lever.
E174827
3. Push the brake shift interlock lever
toward the rear of your vehicle and
hold it there.
4. Move the selector lever from park (P)
to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine
and release the parking brake.
Note: Have your vehicle checked as soon
as possible.
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Transmission
AUTOMATIC TRANSMISSION
- 8-SPEED AUTOMATIC
TRANSMISSION
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Selector Lever Positions
The instrument cluster displays the current
gear.
Park (P)
In park (P), power is not transmitted to the
driven wheels and the transmission is
locked. You can start the engine with the
transmission in this position.
Shift into park (P) only when your vehicle
is stationary.
Reverse (R)
Shift into reverse (R) only when your
vehicle is stationary and the engine is at
idle speed.
Neutral (N)
WARNING: In neutral (N) your
vehicle has the ability to roll freely. If you
intend to leave your vehicle, make sure
you apply the parking brake.
In neutral (N), power is not transmitted to
the driven wheels but the transmission is
not locked. You can start the engine with
the transmission in this position.
Drive (D)
Drive (D) is the normal position for driving.
Manual (M)
In manual (M), you can upshift or
downshift using the buttons on the
selector lever.
SelectShift™
About SelectShift™
Use this feature to upshift or downshift
using the buttons on the selector lever.
Using SelectShift™
Shift into manual (M) to switch the feature
on.
• Press the + button to upshift.
• Press the – button to downshift.
Shift into another gear to switch the
feature off.
Brake Shift Interlock
About Brake Shift Interlock
Brake shift interlock prevents you from
shifting out of park (P) when you have
switched the ignition on and not pressed
the brake pedal.
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Transmission
Shifting Out of Park (P)
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
Use the brake shift interlock lever to move
the selector lever out of park (P) if you
cannot start the engine.
In the event of an electrical malfunction,
it is possible that a fuse has blown or the
stoplamps are not working. See Fuse
Specification Chart (page 264).
If the vehicle battery has no charge, jump
start your vehicle. See Jump Starting the
Vehicle (page 252).
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
E275061
1. Using a flat-bladed screwdriver,
remove the panel.
E142627
2. Locate the brake shift interlock lever.
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Transmission
E174827
3. Push the brake shift interlock lever
toward the rear of your vehicle and
hold it there.
4. Move the selector lever from park (P)
to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine
and release the parking brake.
Note: Have your vehicle checked as soon
as possible.
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Transmission
GENERAL INFORMATION
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 302).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, the brake lamps
could flash during heavy braking. Following
this, the hazard lights could also flash when
your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow your vehicle and reduce engine
power. If you experience this condition,
apply the brakes and bring your vehicle to
a safe stop. Move the transmission to park
(P), switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have your
vehicle towed to the nearest authorized
dealer.
Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations
Anti-Lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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Brakes
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Switch the ignition off and
remove the key whenever you leave your
vehicle.
To apply the parking brake:
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to
its fullest extent.
Note: Do not press the release button when
pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
To release the parking brake:
1. Firmly press the brake pedal.
2. Slightly pull the parking brake lever
upward.
3. Press the release button and push the
parking brake lever downward.
HILL START ASSIST
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. Failure to leave your
vehicle securely parked may lead to a
crash or injury. See Parking Brake
(page 182).
WARNING: You must remain in
your vehicle once the system activates.
Failure to follow this warning could result
in serious personal injury or death.
WARNING: During all times, you
are responsible for controlling your
vehicle, supervising the system and
intervening, if required. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
WARNING: The system will turn
off if a malfunction is apparent or if you
rev the engine excessively. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The brakes are released automatically
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once the engine has developed sufficient
torque to prevent your vehicle from rolling
down the slope. This is an advantage when
pulling away on a slope, for example from
a car park ramp, traffic lights or when
reversing uphill into a parking space.
The system will turn on automatically on
any slope which can result in significant
vehicle rollback.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed. If equipped
with a manual transmission, also press
the clutch pedal.
2. If the sensors detect that your vehicle
is on a slope, the system will activate
automatically.
3. When you remove your foot from the
brake pedal, your vehicle will remain
on the slope without rolling away for
approximately two to three seconds.
This hold time will automatically be
extended if you are in the process of
driving off.
4. Drive off in the normal manner. The
brakes will be released automatically.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
You cannot turn the system on or off.
When you switch the ignition on, the
system automatically turns on.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Switching Traction Control On or
Off
E194301
Press the button on the center
console.
Note: The system turns on when you switch
the ignition on.
Note: If you switch traction control off,
stability control remains on.
Note: The system turns off if there is a
malfunction.
Traction Control Off Warning
Lamp
E130458
Illuminates when you switch the
system off.
Traction Control Indicator
E252028
Flashes during operation.
If it does not illuminate when you
switch the ignition on, or remains
on when the engine is running, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
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Traction Control
PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket
roof racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic
stability control system. In addition,
installing any stereo loudspeakers may
interfere with and adversely affect the
electronic stability control system. Install
any aftermarket stereo loudspeaker as
far as possible from the front center
console, the tunnel, and the front seats
in order to minimize the risk of interfering
with the electronic stability control
sensors. Reducing the effectiveness of
the electronic stability control system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING: Remember that even
advanced technology cannot defy the
laws of physics. It’s always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator’s ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death. If your
electronic stability control system
activates, SLOW DOWN.
The system automatically turns on each
time you switch the ignition on.
If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
• The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle’ s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Roll Stability Control
The system enhances your vehicle’ s ability
to prevent rollovers by detecting your
vehicle’s roll motion and the rate at which
it changes by applying the brakes to one
or more wheels individually.
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Stability Control
Traction Control
The system enhances your vehicle’ s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 184).
E72903
A
A
A
B
B
B
B
Vehicle without stability control
skidding off its intended route.
A
Vehicle with stability control
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
The system automatically turns on each
time you switch the ignition on.
You cannot switch the stability control
system off, but when you shift into reverse
(R), the system deactivates.
You can switch the traction control system
off or on. See Using Traction Control
(page 184).
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Stability Control
PRINCIPLE OF OPERATION
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: Traffic control
systems, inclement weather, air brakes,
external motors and fans may affect the
correct operation of the sensing
system.This may cause reduced
performance or false alerts.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
Note: Some accessories such as large
trailer hitches, bike or surfboard racks can
cause reduced performance or false alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt. Blocked
sensors may affect system accuracy. Do
not clean the sensors with sharp objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
Note: The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 59).
We recommend that you take some time
to get to know the system and its
limitations by reading this section.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system automatically turns
on each time you switch the ignition on.
E139213
You can turn the system on or
off by pressing the parking aid
button. If your vehicle does not
have a parking aid button, the system can
be switched off through the information
display menu or from the pop-up message
that appears once you shift the
transmission into reverse (R). See
General Information (page 98).
If a fault is present in the system, a warning
message appears in the information
display and does not allow you to switch
the system on.
See Information Messages (page 100).
REAR PARKING AID
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
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Parking Aids (If Equipped)
If the system malfunctions, a message
appears in the information display.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: Some add-on accessories, for
example large trailer hitches or bike or
surfboard racks can cause reduced
performance or false alerts.
The sensors are active when the
transmission is in reverse (R) and the
vehicle speed is less than 3 mph (5 km/h).
When the parking aid system sounds a
tone, the audio system may reduce the set
volume.
A warning tone sounds when an object
approaches your vehicle. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the center of the rear
bumper.
Note: There is a decreased coverage area
at the outer corners.
E130178
Sensor coverage area is up to 70 in
(180 cm) from the rear bumper.
The system detects large objects when
you shift into reverse (R) and any of the
following occur:
• Your vehicle is moving backward at low
speed.
• Your vehicle is stationary but an object
is approaching the rear of your vehicle
at low speed.
• Your vehicle is moving backward at low
speed and an object is moving toward
your vehicle, for example another
vehicle at low speed.
If your vehicle remains stationary for two
seconds the audible warning turns off. If
your vehicle moves backward the tone
sounds again.
Note: If the detected object is 12 in (30 cm)
or less from the rear bumper, the audible
warning does not turn off.
Object Distance Indicator (If Equipped)
When you shift into reverse (R), the system
provides object distance indication through
the information display.
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Parking Aids (If Equipped)
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
Rear Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Rear Park Aid
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Front Park Pilot Not Avail-
able Sensor Blocked See
Manual
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Rear Park Aid Not Available
Sensor Blocked See Manual
FRONT PARKING AID
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
The sensors are on the front bumper.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
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Parking Aids (If Equipped)
The sensors are active when the
transmission is in any position other than
park (P). When the parking aid system
sounds a tone, the audio system may
reduce the set volume.
A warning tone sounds when an object
approaches your vehicle. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the front bumper.
The system turns off when the vehicle
speed reaches 5 mph (8 km/h).
E187330
Sensor coverage area is up to 28 in
(70 cm) from the center of the bumper.
If the transmission is in reverse (R), the
system detects objects when your vehicle
is moving at low speed or an object is
moving toward your vehicle, for example
another vehicle at low speed. When you
stop your vehicle, the audible warning turns
off after two seconds.
If the transmission is in any forward gear,
the system provides audible warnings
when your vehicle is moving and an object
is within the detection area. When you stop
your vehicle, the audible warning turns off
after two seconds and the visual warning
turns off after four seconds.
E139213
Press the parking aid button to
switch the system off.
If the system malfunctions, a message
appears in the information display.
Object Distance Indicator (If Equipped)
The system provides object distance
indication through the information display.
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
When you shift into reverse (R), the system
provides audio warnings and visual
indication when your vehicle is moving and
the detected object is moving toward your
vehicle. When you stop your vehicle, the
audio warnings stop after two seconds.
Visual indication remains on when the
transmission is in reverse (R).
When you shift into any forward gear, the
system provides audio warnings and visual
indication when your vehicle is moving at
a speed of approximately 5 mph (8 km/h)
or below and the system detects an object
within the detection zone. When you stop
your vehicle, the audio warnings stop after
two seconds and visual indication stops
after four seconds.
Note: If the detected object is 12 in (30 cm)
or less from your vehicle, visual indication
remains on.
When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below,
for example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication stops
after four seconds.
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Parking Aids (If Equipped)
Front Parking Aid Information Messages
DescriptionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Front Park Aid
SIDE SENSING SYSTEM
WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash.
WARNING: The system may not
detect small or moving objects,
particularly those close to the ground.
WARNING: To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system.
WARNING: The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: If you switch traction control off, the
side sensing system also turns off.
Note: Some accessories, for example large
trailer hitches or bike or surfboard racks can
cause reduced performance or false alerts.
Note: The system does not detect an object
that is moving toward the side of your
vehicle, for example another vehicle moving
at low speed, if it does not pass a front or
rear sensor.
The system uses the front and rear
outermost parking aid sensors to detect
objects that are near to the sides of your
vehicle. The system displays them on a
virtual map in the information display as
your vehicle moves past them.
The sensors are on the front and rear
bumpers.
The system may not function if:
• You switch the ignition on, off and back
on within a few seconds.
• Your vehicle remains stationary for over
two minutes.
• The anti-lock brake system activates.
• The traction control system activates.
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Parking Aids (If Equipped)
To reinitialize the system, you may have to
drive your vehicle approximately 10 ft
(3 m).
E190458
The sensor coverage area is up to 24 in
(60 cm) from the side of your vehicle.
When the system detects an object within
the coverage area and the driving path of
your vehicle, an audible warning sounds.
As the object moves closer to your vehicle,
the rate of the tone increases.
Object Distance Indicator (If Equipped)
E190459
The system provides object distance
indication through the information display.
• As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
When you shift into reverse (R), the system
provides audible warnings and visual
indication when detected objects are
within 24 in (60 cm) and are inside the
driving path of your vehicle. When you stop
your vehicle, the audible warnings turn off
after two seconds.
When you shift into any forward gear, the
system provides audible warnings and
visual indication when your vehicle is
moving at a speed of approximately 5 mph
(8 km/h) or below and the system detects
an object within the detection zone. When
you stop your vehicle, the audible warnings
turn off after two seconds and visual
indication turns off after four seconds.
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Parking Aids (If Equipped)
When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately 5 mph (8 km/h) or below.
For example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication turns
off after four seconds.
If the system is not available, the side
distance indicator blocks do not display.
ACTIVE PARK ASSIST
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The sensors may not
detect objects in heavy rain or other
conditions that cause interference.
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Active park assist is a multi-step process
and may require you to shift the
transmission multiple times. Follow the
onscreen instructions until the parking
maneuver is complete.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose
to override the system by grabbing the
steering wheel, or by taking full control of
your vehicle after pressing the active park
assist button.
Keep your hands, hair, clothing and any
loose items clear of the steering wheel
when using active park assist.
The sensors are on the front and rear
bumpers.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The sensors may falsely detect objects due
to ultrasonic interference caused by, for
example motorcycle exhausts, truck air
brakes or horns.
Note: If you change any tires, the system
must recalibrate and may not correctly
operate for a short time.
The system may not correctly operate in
any of the following conditions:
• You use a spare tire or a tire that is
significantly worn more than the other
tires.
• One or more tires are incorrectly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
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Parking Aids (If Equipped)
• The edge of the neighboring parked
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow, fog,
high humidity and high temperatures.
Do not use the system if:
• You have attached an add-on
accessory close to the sensors on the
front or rear of your vehicle. For
example, a bike rack or trailer.
• You have attached an overhanging
object to the roof. For example, a
surfboard.
• The front bumper, rear bumper or the
side sensors are damaged.
• The correct tire size is not in use on your
vehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode
Press the button once to
activate parallel parking. Press
the button a second time to
activate perpendicular parking. If you press
the button again the system switches off.
If your vehicle is parked and after you
switch the ignition on, you can use the
information display to toggle through the
modes. Press the button to switch the
system on and open the system menu in
the information display.
Note: If your vehicle is parked, the default
mode is parallel park out assist. However if
you did not use active park assist to parallel
park your vehicle, use the information
display to select park out assist.
Note: You can only repeatedly press the
active park assist button to toggle through
the modes after moving your vehicle
approximately 10 ft (3 m).
To toggle through the modes, use the
buttons on the information display to
select the following:
• Parallel parking.
• Perpendicular parking.
• Parallel park out assist.
• Switch the system off.
Note: There is no time limit for toggling
through the modes.
Parallel Parking
The system detects available parallel
parking spaces and steers your vehicle into
the space. You control the accelerator,
gearshift and brakes. The system visually
and audibly guides you into a parallel
parking space.
Press the button once to search
for a parking space.
Note: You can also switch the system on
after you have already driven partially or
completely past a parking space. Press the
active park assist button and the system
informs you if you have recently passed a
suitable parking space.
When the vehicle speed is less than
22 mph (35 km/h), the system scans both
sides of your vehicle for an available
parking space. A message and a graphic
appear in the information display to
indicate the system is searching for a
parking space. Use the direction indicator
to be offered parking spaces on either the
left-hand side or right-hand side of your
vehicle.
Note: The system scans both sides of your
vehicle and offers parking spaces one side
at a time if you do not use the direction
indicator.
Note: The system defaults to the passenger
side if you do not use the direction indicator.
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Parking Aids (If Equipped)
E130107
Drive your vehicle approximately 3 ft (1 m)
and parallel to the other parked vehicles
when searching for a parking space.
Note: If you drive your vehicle less than 2 ft
(0.5 m) or greater than 5 ft (1.5 m) away
from other parked vehicles, the system may
not be able to detect an available parking
space.
When the system detects a suitable space,
a message displays and a tone sounds.
Stop your vehicle and follow the onscreen
instructions. If your vehicle is moving very
slowly, you may have to move forward a
short distance before the system is ready
to park.
Note: You must observe that the space the
system selects remains clear of obstructions
at all times during the maneuver.
Note: The system always offers the last
parking space it detects. For example, if your
vehicle detects multiple spaces when you
are driving, it offers the last one.
Note: If the vehicle speed is greater than
approximately 22 mph (35 km/h), the
system shows a message to instruct you to
reduce the vehicle speed.
Automatically Steering into a Parallel
Parking Space
When you shift into reverse (R), with your
hands off the steering wheel and nothing
obstructing its movement, your vehicle
steers itself into the space. The system
displays instructions to move your vehicle
backward and forward in the space.
Note: If the vehicle speed exceeds
approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
switches off, you must take full control of
your vehicle.
Note: If the system detects an object is very
close to your vehicle and it may be unsafe
to continue the maneuver, it may instruct
you to stop your vehicle. The system may
not provide any further instruction. Steering
assistance continues to operate but you
must decide if it is safe to continue the
maneuver.
E130108
When you believe your vehicle is correctly
parked, or a solid tone sounds and an
information message appears, bring your
vehicle to a complete stop.
When the Active Park Assist maneuver is
complete, a tone sounds and an
information message appears.
Note: You are responsible for checking how
your vehicle is parked and making any
necessary corrections before leaving your
vehicle.
Brake System Intervention
The detection of objects and activation of
the brake intervention system depends on
certain conditions. For example vehicle
load, adverse weather conditions or other
conditions that may affect the system
sensors.
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Parking Aids (If Equipped)
When active park assist is controlling the
steering, it may under certain conditions
apply the brakes to slow or stop your
vehicle.
• The brakes may be applied at a vehicle
speed of approximately 5 mph
(8 km/h). This feature attempts to
keep the vehicle speed within the limits
for assisted parking. Brake system
intervention to slow your vehicle does
not cancel the active park assist
maneuver.
• The brakes may be applied if an
obstacle is detected within the
intended vehicle path. Brake system
intervention may bring the vehicle to a
complete stop and may decrease the
effects of a crash. If the vehicle comes
to a complete stop, the brakes can
remain applied for a short period of
time. If this feature activates, it cancels
the active park assist maneuver and
you must take full control of your
vehicle to complete the parking
maneuver.
Deactivating Active Park Assist
You can manually deactivate the system
by:
• Pressing the Active Park Assist button
during an active maneuver.
• Grabbing the steering wheel during an
active maneuver.
• Driving above 22 mph (35 km/h) for 30
seconds when searching for a parking
space.
• Driving above 31 mph (50 km/h).
• Driving above 6 mph (9 km/h) during
an active maneuver.
• Switching the traction control system
off.
Certain vehicle conditions may also
deactivate the system, for example:
• The traction control system activates
or fails.
• The anti-lock brake system activates
or fails.
If the system malfunctions, a message
appears and a tone sounds. Have your
vehicle checked as soon as possible.
Perpendicular Parking
The system detects available
perpendicular parking spaces and steers
your vehicle into the space. You control the
accelerator, gearshift and brakes. The
system visually and audibly guides you into
a perpendicular parking space.
Press the button twice to search
for a parking space.
When the vehicle speed is less than 19 mph
(30 km/h), the system scans both sides of
your vehicle for an available parking space.
A message and a graphic appear in the
information display to indicate the system
is searching for a parking space. Use the
direction indicator to be offered parking
spaces on either the left-hand side or
right-hand side of your vehicle.
Note: The system scans both sides of your
vehicle and offers parking spaces one side
at a time if you do not use the direction
indicator.
Note: The system defaults to the passenger
side if you do not use the direction indicator.
E186193
Drive your vehicle approximately 3 ft (1 m)
and parallel to the other parked vehicles
when searching for a parking space.
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Parking Aids (If Equipped)
Note: If you drive your vehicle less than 2 ft
(0.5 m) or greater than 5 ft (1.5 m) away
from other parked vehicles, the system may
not be able to detect an available parking
space.
When the system detects a suitable space,
a message displays and a tone sounds.
Stop your vehicle and follow the onscreen
instructions. If your vehicle is moving very
slowly, you may have to move forward a
short distance before the system is ready
to park.
Note: You must observe that the space the
system selects remains clear of obstructions
at all times during the maneuver.
Note: The system always offers the last
detected parking space. For example, if your
vehicle detects multiple spaces when you
are driving, it offers the last one.
Note: If the vehicle speed is greater than
approximately 19 mph (30 km/h), the
system shows a message to instruct you to
reduce the vehicle speed.
Automatically Steering into a
Perpendicular Parking Space
When you shift into reverse (R), with your
hands off the steering wheel and nothing
obstructing its movement, your vehicle
steers itself into the space. The system
displays instructions to move your vehicle
backward and forward in the space.
Note: If the vehicle speed exceeds
approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
switches off, you must take full control of
your vehicle.
Note: If the system detects an object is very
close to your vehicle and it may be unsafe
to continue the maneuver, it may instruct
you to stop your vehicle. The system may
not provide any further instruction. Steering
assistance continues to operate but you
must decide if it is safe to continue the
maneuver.
E186191
When you believe your vehicle is correctly
parked, or a solid tone sounds and an
information message appears, bring your
vehicle to a complete stop.
When the active park assist maneuver is
complete, a tone sounds and a message
appears.
Note: You are responsible for checking how
your vehicle is parked and making any
necessary corrections before leaving your
vehicle.
Brake System Intervention
The detection of objects and activation of
the brake intervention system depends on
certain conditions. For example vehicle
load, adverse weather conditions or other
conditions that may affect the system
sensors.
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Parking Aids (If Equipped)
When active park assist is controlling the
steering, it may under certain conditions
apply the brakes to slow or stop your
vehicle.
• The brakes may be applied at a vehicle
speed of approximately 5 mph
(8 km/h). This feature attempts to
keep the vehicle speed within the limits
for assisted parking. Brake system
intervention to slow your vehicle does
not cancel the active park assist
maneuver.
• The brakes may be applied if an
obstacle is detected within the
intended vehicle path. Brake system
intervention may bring the vehicle to a
complete stop and may decrease the
effects of a crash. If the vehicle comes
to a complete stop, the brakes can
remain applied for a short period of
time. If this feature activates, it cancels
the active park assist maneuver and
you must take full control of your
vehicle to complete the parking
maneuver.
Deactivating Active Park Assist
You can manually deactivate the system
by:
• Pressing the Active Park Assist button
during an active maneuver.
• Grabbing the steering wheel during an
active maneuver.
• Driving above 19 mph (30 km/h) for 30
seconds when searching for a parking
space.
• Driving above 31 mph (50 km/h).
• Driving above 6 mph (9 km/h) during
an active maneuver.
• Switching the traction control system
off.
Certain vehicle conditions may also
deactivate the system, for example:
• The traction control system activates
or fails.
• The anti-lock brake system activates
or fails.
If the system malfunctions, a message
appears and a tone sounds. Have your
vehicle checked as soon as possible.
Parallel Park Out Assist
The system steers your vehicle out of a
parallel parking space. You control the
accelerator, gearshift and brakes. The
system visually and audibly guides you out
of a parallel parking space.
Note: This system is not intended to assist
when exiting a perpendicular parking space.
Press the button once when your
vehicle is stationary in a parallel
parking space.
Note: If you did not use active park assist
to parallel park your vehicle, pressing the
button once selects parallel park. You must
use the information display to select park
out assist.
The system displays a message instructing
you to switch a direction indicator on. Use
the direction indicator to select which side
of your vehicle you want to exit the parking
space. The system displays instructions to
move your vehicle backward and forward
in the space.
Note: If the system detects an object is very
close to your vehicle and it may be unsafe
to continue the maneuver, it may instruct
you to stop your vehicle. The system may
not provide any further instruction. Steering
assistance continues to operate but you
must decide if it is safe to continue the
maneuver.
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Parking Aids (If Equipped)
E188012
After the system directs your vehicle to a
position where you can exit the parking
space in a forward movement, a message
appears instructing you to take full control
of your vehicle. Generally hand-over is
when your vehicle is still inside the parking
space.
Note: Parallel Park Out Assist may not be
available when the clearance to the front
or the rear of your vehicle is too small.
Note: If the vehicle speed exceeds
approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
switches off, you must take full control of
your vehicle.
Note: You are responsible for controlling
your vehicle and making sure the path is
clear prior to pulling into traffic.
Brake System Intervention
The detection of objects and activation of
the brake intervention system depends on
certain conditions. For example vehicle
load, adverse weather conditions or other
conditions that may affect the system
sensors.
When active park assist is controlling the
steering, it may under certain conditions
apply the brakes to slow or stop your
vehicle.
• The brakes may be applied if an
obstacle is detected within the
intended vehicle path. Brake system
intervention may bring the vehicle to a
complete stop and may decrease the
effects of a crash. If the vehicle comes
to a complete stop, the brakes can
remain applied for a short period of
time. If this feature activates, it cancels
the active park assist maneuver and
you must take full control of your
vehicle to complete the parking
maneuver.
Troubleshooting
Possible CauseSymptom
You may have switched the traction control off.The system does not search for
a parking space.
The transmission is in reverse (R). Your vehicle must
be moving forward to be able to detect a parking space.
The sensors may be blocked. For example, snow, ice
or dirt buildup. Blocked sensors can affect how the
system functions.
The system does not offer a
parking space.
There is not enough room in the parking space for your
vehicle to safely park.
There is not enough space for the parking maneuver on
the opposite side of the parking space.
The parking space is more than 5 ft (1.5 m) or less than
2 ft (0.5 m) away.
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Parking Aids (If Equipped)
Possible CauseSymptom
The vehicle speed is greater than 22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
Your vehicle is rolling in the opposite direction of the
current transmission position. For example, rolling
forward when in reverse (R).
The system does not correctly
position your vehicle in a
parking space.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into the cold,
or after leaving a car wash.
REAR VIEW CAMERA
WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage.
WARNING: Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
WARNING: Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
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Parking Aids (If Equipped)
WARNING: Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image could be
incorrect. All guide lines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury.
E165580
E165579
The camera is on the rear cargo door or
liftgate.
Switching the Rear View Camera
On
Switch the ignition on.
Shift into reverse (R).
The camera may not operate correctly in
the following conditions:
• Dark areas.
• Intense light areas.
• If there is a sudden change to the
outside temperature.
• If the camera is wet.
• If the camera is obstructed.
Using the Display
WARNING: The operation of the
camera depends on the outside
temperature, vehicle and road
conditions.
WARNING: Objects above the
camera may not be visible. Check the
area behind your vehicle when necessary.
WARNING: To help avoid personal
injury always use caution when in reverse
(R) and when using the rear view
camera.
Distance markers are only a guide and are
calculated for unloaded vehicles on an
even road surface.
The lines show a projected vehicle path
and the approximate distance from the
rear bumper to an object.
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Parking Aids (If Equipped)
E142132
A
B
C
A
B
C
D
Red - ZoneA
Amber - ZoneB
Green - ZoneC
Black - center line of the
projected vehicle path
D
Note: When reversing with a trailer the
camera shows the direction of your vehicle
and not the direction of the trailer.
Note: When reversing with a trailer the
screen does not display the lines.
Switching the Rear View Camera
Off
The image does not display when you
move the gearshift lever into Park (P).
Vehicles With Rear View Camera Delay
To turn this feature on See Settings (page
398).
The display will automatically switch off
after disengaging reverse (R) gear.
The system will automatically switch off
when your vehicle speed is above 5.0 mph
(8 km/h).
Note: Depending upon which type of
multimedia display you have, the rear view
camera delay is always on, it cannot be
switched off.
Vehicles With Parking Aid
The display shows a colored distance bar.
This indicates the approximate distance
from the rear bumper to an object.
These are color coded as follows:
• Red - Zone
• Amber - Zone
• Green - Zone
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Parking Aids (If Equipped)
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise
control on winding roads, in heavy traffic
or when the road surface is slippery. This
could result in loss of vehicle control,
serious injury or death.
WARNING: When you are going
downhill, your vehicle speed could
increase above the set speed. The
system does not apply the brakes.
E142437
The cruise controls are on the steering
wheel.
Note: Cruise control disengages if your
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed when driving
uphill.
Switching Cruise Control On
Press and release ON.
E71340
The indicator appears in the
information display.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release SET+.
3. Take your foot off the accelerator
pedal.
Changing the Set Speed
• Press and release SET+ or SET-. When
you select km/h as the display
measurement in the information
display the set speed changes in
approximately 2 km/h increments.
When you select mph as the display
measurement in the information
display the set speed changes in
approximately 1 mph increments.
• Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET+.
• Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Pull and release CAN or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Pull and release RES.
Switching Cruise Control Off
Press and release OFF when the system is
in standby mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
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Cruise Control
USING ADAPTIVE CRUISE
CONTROL
WARNING: Always pay close
attention to changing road conditions
when using adaptive cruise control. The
system does not replace attentive
driving. Failing to pay attention to the
road may result in a crash, serious injury
or death.
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: Adaptive cruise control
may not detect stationary or slow
moving vehicles below 6 mph (10 km/h).
WARNING: Do not use adaptive
cruise control on winding roads, in heavy
traffic or when the road surface is
slippery. This could result in loss of
vehicle control, serious injury or death.
WARNING: Do not use the system
when towing a trailer that has
aftermarket electronic trailer brake
controls. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Adaptive cruise control
is not a crash warning or avoidance
system.
WARNING: Adaptive cruise control
does not detect pedestrians or objects
in the road.
WARNING: Adaptive cruise control
does not detect oncoming vehicles in the
same lane.
WARNING: Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
WARNING: Do not use tire sizes
other than those recommended because
this can affect the normal operation of
the system. Failure to do so may result
in a loss of vehicle control, which could
result in serious injury.
The system helps you to maintain a gap
from the vehicle in front of you. The
system adjusts your vehicle speed to
maintain the set gap between you and the
vehicle in front of you in the same lane.
The system applies the brakes to slow your
vehicle to maintain a safe gap distance
from the vehicle in front.
The system uses a radar sensor which
projects a beam directly in front of your
vehicle.
The adaptive cruise controls are on the
steering wheel.
Switching Adaptive Cruise Control
On
E144529
Press and release the switch.
The information display shows the grey
indicator light. The system is now in
standby.
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Cruise Control
E260516
The indicator, current gap setting and set
speed appear in the information display.
Setting the Adaptive Cruise Speed
Drive to the required speed.
Press the toggle button upward
to set the current speed.
Take your foot off the accelerator pedal.
A green indicator light, the current gap
setting and the set speed appear in the
information display.
E249552
A vehicle image displays if there is a vehicle
detected in front of you.
Note: When adaptive cruise control is
active, the speedometer may vary slightly
from the set speed displayed in the
information display.
Following a Vehicle
WARNING: When following a
vehicle, your vehicle does not decelerate
automatically to a stop, nor does your
vehicle always decelerate quickly
enough to avoid a crash without driver
intervention. Always apply the brakes
when necessary. Failing to do so may
result in a crash, serious injury or death.
WARNING: Adaptive cruise control
only warns of vehicles detected by the
radar sensor. In some cases there may
be no warning or a delayed warning. You
should always apply the brakes when
necessary. Failure to do so may result in
a crash, serious injury or death.
When a vehicle ahead of you enters the
same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap distance.
Note: The brakes may emit noise when
applied by the system.
The system may provide slight temporary
acceleration when you use your driver side
direction indicator while following a vehicle
to aid passing the vehicle.
Your vehicle maintains a consistent gap
from the vehicle ahead until:
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out
of your lane or out of view.
• The vehicle speed falls below 12 mph
(20 km/h).
• A new gap distance is set.
The system applies the brakes to slow the
vehicle to maintain a safe distance from
the vehicle in front. The system applies
only limited maximum braking. Press the
brake pedal to override the system.
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Cruise Control
If the system determines that its maximum
braking level is not sufficient, an audible
warning sounds and a message appears
in the information display when the system
continues to brake. You must take
immediate action.
Setting the Gap Distance
You can decrease or increase the distance
between your vehicle and the vehicle in
front by pressing the gap control.
E263697
Press and release to decrease
the gap distance.
E263696
Press and release to increase the
gap distance.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
E249552
The selected gap appears in the
information display as shown by the bars
in the image. You can select four gap
settings.
Adaptive cruise control, distance between vehicle settings
Dynamic behaviorDistance gapGraphic display, bars indic-
ated between vehicles
Sport.Closest.1
Normal.Close.2
Normal.Medium.3
Comfort.Furthest.4
When you switch the ignition on, the
system automatically selects the last
chosen gap setting.
Overriding the System
WARNING: If you override the
system by pressing the accelerator
pedal, it does not automatically apply
the brakes to maintain a gap from any
vehicle ahead.
Use the accelerator pedal normally to
intentionally exceed the set speed limit.
When you override the system, the green
indicator light illuminates and the vehicle
graphic does not appear in the information
display.
Changing the Set Speed
Press the toggle button upward
to increase the set speed.
Press the toggle button
downward to decrease the set
speed.
The set speed changes in small
increments.
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Cruise Control
Note: Press and hold the toggle button
upward or downward to change the set
speed in larger increments.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
Canceling the Set Speed
Press and release the switch or
tap the brake pedal.
The last set speed and gap setting displays
in grey but does not erase.
Note: If you press the clutch pedal for an
extended period, this action also cancels
the set speed.
Resuming the Set Speed
Press and release the switch.
Your vehicle speed returns to the
previously set speed and gap setting. The
set speed shows continuously in the
information display while the system is
active.
Note: Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
The system is not functional at vehicle
speeds below 12 mph (20 km/h). An
audible alarm sounds and the automatic
braking releases if the vehicle drops below
this speed.
Automatic cancellation can also occur
when:
• The tires lose traction.
• The engine speed is too low.
• You apply the parking brake.
Note: If the engine speed drops too low,
the information display advises you to shift
to a lower gear.
Hilly Condition Usage
Note: An audible alarm sounds and the
system shuts down if it applies brakes for
an extended period of time. This allows the
brakes to cool. The system functions
normally again when the brakes have
cooled.
You should select a lower gear when the
system is active in situations such as
prolonged downhill driving on steep
grades, for example in mountainous areas.
The system needs additional engine
braking in these situations to reduce the
load on the vehicle’s regular brake system
to prevent it from overheating.
Switching Adaptive Cruise Control
Off
E144529
Press and release the switch.
Note: You erase the set speed when you
switch the system off.
Detection Issues
WARNING: On rare occasions,
detection issues can occur due to the
road infrastructures, for example bridges,
tunnels and safety barriers. In these
cases, the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required.
WARNING: If the system
malfunctions, have your vehicle checked
as soon as possible.
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Cruise Control
The radar has a limited field of view. It does
not detect all vehicles in all situations and
could detect vehicles later that you expect.
The lead vehicle image does not display if
the system does not detect a vehicle in
front of you.
E71621
Detection issues can occur:
With vehicles that edge into your
lane that can only be detected
once they have moved fully into
your lane.
A
Motorcyclists may be detected
late, or not at all.
B
With vehicles in front of you
when going into and coming out
of a bend. The detection beam
does not follow sharp curves in
the road.
C
In these cases the system may brake late
or unexpectedly. You should stay alert and
intervene if necessary.
If something hits the front of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause missed or
false vehicle detections. Contact an
authorized dealer as soon as possible.
System Not Available
The system may not turn on if there is:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.
Blocked Sensor
E244279
A message displays if something obstructs
the radar signals from the sensor. The
sensor is behind the grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Note: You cannot see the sensor, it is
behind a fascia panel.
Keep the front of your vehicle free of dirt,
metal badges or objects. Vehicle front
protectors and aftermarket lights may also
block the sensor.
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Cruise Control
ActionCause
Clean the radiator grille in front of the radar
or remove any obstruction.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short period of time. It may take
several minutes for the radar to detect that
it is free from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow interfere with the radar
signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Swirling water, snow or ice on the surface
of the road interfere with the radar signals.
Wait a short period of time or switch to
normal cruise control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
It is possible to get a blockage warning and not be blocked. A false blocked condition self
clears or clears after a key cycle.
Due to the nature of radar technology, you
may get a blocked sensor warning when
no obstruction blocks your sensor. This can
happen, for example, when driving in
sparse rural or desert environments. A false
blocked condition either self clears or
clears after a key cycle.
Switching to Normal Cruise
Control
WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary.
You can change from adaptive cruise
control to cruise control using the
information display.
E71340
The gap setting does not display
and the system does not
respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
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Cruise Control
DRIVER ALERT
WARNING: The system is
designed to aid the driver. It is not
intended to replace your attention and
judgment. You are still responsible to
drive with due care and attention.
WARNING: At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death.
WARNING: The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction.
WARNING: Take regular rest
breaks if you feel tired. Do not wait for
the system to warn you.
WARNING: Certain driving styles
may result in the system warning you
even if you are not feeling tired.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
The system is designed to alert you if it
calculates that you are becoming drowsy
or if your driving deteriorates.
The system calculates your alertness level
based upon your driving behavior in relation
to the lane markings and other factors
when the vehicle speed is greater than
approximately 40 mph (65 km/h).
Driver Alert System Warnings
The warning system has two stages:
1. A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system
continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the information display
until you cancel it.
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h).
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Driving Aids
Driver Alert System Display
To view the driver alert system status, use the information display controls on
the steering wheel to select the following:
ActionMenu Item
Press the menu button.Settings
Press the OK button.Information
Press the OK button.Driver Alert
Your calculated alertness level is shown
by six steps as a colored bar. The bar
travels from right to left as your calculated
alertness level decreases.
E249476
Your calculated alertness level is good.
E249477
Your calculated alertness level is low. You
should stop your vehicle and take a rest as
soon as it is safe to do so.
Your calculated alertness level shows in
gray if:
• The sensor cannot track the road lane
markings.
• The vehicle speed is less than
approximately 40 mph (65 km/h).
Switching Driver Alert On or Off
To switch driver alert on or off, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Driver Alert
Note: The system remains on or off
depending on how it was last set.
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Driving Aids
Resetting Driver Alert
You can reset the system by:
• Switching the ignition off and on when
your vehicle is stationary.
• Opening and closing the driver door
when your vehicle is stationary.
Driver Alert System Messages
ActionMessage
Displays when we recommend that you take a break due to
low alertness levels.
Driver Alert Warning Rest
Suggested
Displays when you must take a break due to low alertness
levels.
Driver Alert Warning Rest
Now
LANE KEEPING SYSTEM
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: The system may not
function if the sensor is blocked.
WARNING: The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning.
WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance.
WARNING: Large contrasts in
outside lighting can limit sensor
performance.
WARNING: The system will not
operate if the sensor cannot track the
road lane markings.
WARNING: If damage occurs in
the immediate area surrounding the
sensor, have your vehicle checked as
soon as possible.
WARNING: The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
The system is designed to alert you by
providing temporary steering assistance
or steering wheel vibration when it detects
an unintended lane departure. The system
detects and tracks the road lane markings
using a camera mounted behind the
interior mirror. The system only operates
when the vehicle speed is greater than
approximately 40 mph (65 km/h). You
can view the system status in the
information display.
Note: The system works when the camera
can detect at least one lane marking or the
edge of the road.
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The system may not correctly operate in
any of the following conditions:
• The system does not detect at least
one lane marking.
• You switch the direction indicator on.
• You apply direct steering, accelerate
fast or brake hard.
• The vehicle speed is less than 40 mph
(65 km/h).
• The anti-lock brake, stability control or
traction control system activates.
• Narrow lane width.
The system may not correct lane
positioning in any of the following
conditions:
• High winds.
• Uneven road surfaces.
• Heavy or uneven loads.
• Incorrect tire pressure.
Switching Lane Keeping System
On or Off
E270719
Press the button on the direction indicator
stalk.
Lane Keeping System Settings
The system has different settings that you
can view or adjust using the information
display.
Note: The system remembers the last
setting when you start your vehicle. If the
system detects a MyKey, the mode is set to
alert.
Alert Mode
Provides steering wheel vibration when the
system detects an unintended lane
departure.
Intensity Setting
To adjust the steering wheel vibration intensity setting, use the information
display controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Lane Keeping System
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Intensity
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Note: This setting does not affect the aid
mode.
Note: The system remembers the last
setting when you start your vehicle.
Aid Mode
Provides temporary steering assistance
toward the lane center when the system
detects an unintended lane departure.
Note: When aid mode is on and the system
does not detect any steering activity for a
short period of time, for example lightly
holding the steering wheel, the system alerts
you to put your hands on the steering wheel.
Alert and Aid Mode
Provides temporary steering assistance
toward the lane center when the system
detects an unintended lane departure. If
your vehicle continues drifting out of the
lane, the steering wheel vibrates.
E165517
Alert mode.A
Aid mode.B
Note: The diagram illustrates general zone
coverage. It does not provide exact zone
parameters.
To change between the lane keeping system modes, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Lane Keeping System
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Mode
Lane Keeping System Display
E249549
When the system is off, the system
indicator or the lane markings do not
display.
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Alert Mode
E249550
When you switch the system on, an
indicator appears in the information
display and a graphic showing the lane
markings displays.
Aid Mode
E249551
If you switch Aid Mode or Alert and Aid
Mode on, arrows also display with the lane
markings.
Lane Keeping System Warning
Lamps and Indicators
Lane Keeping Alert Indicator
E251020
It illuminates when you switch
the system on.
Lane Keeping Aid Warning Lamp
It illuminates when the system
activates.
Black and White Information Display
System StatusIndicator
Unavailable.Gray.
Available.White.
Temporary steering assistance.White and inverted.
Steering wheel vibration.White and flashing.
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Color Information Display
System StatusIndicator
Unavailable.Gray.
Available.Green.
Temporary steering assistance.Amber.
Steering wheel vibration.Red.
Lane Keeping System Messages
ActionMessage
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
BLIND SPOT INFORMATION
SYSTEM
WARNING: Do not use the blind
spot information system as a
replacement for using the interior and
exterior mirrors or looking over your
shoulder before changing lanes. The
blind spot information system is not a
replacement for careful driving.
WARNING: The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash.
E255695
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The system is designed to detect vehicles
that may have entered the blind spot zone.
The detection area is on both sides of your
vehicle, extending rearward from the
exterior mirrors to approximately 13 ft
(4 m) beyond the rear bumper. The
detection area extends to approximately
59 ft (18 m) beyond the rear bumper when
the vehicle speed is greater than 30 mph
(48 km/h) to alert you of faster
approaching vehicles.
Note: The system does not prevent contact
with other vehicles. It is not designed to
detect parked vehicles, pedestrians, animals
or other infrastructures.
Using the Blind Spot Information
System
Vehicles with Automatic Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• You shift into drive (D).
• The vehicle speed is greater than
6 mph (10 km/h).
Note: The system does not operate in park
(P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• The vehicle speed is greater than
6 mph (10 km/h).
Note: The system does not operate in
reverse (R).
System Lights and Messages
E142442
When the system detects a vehicle, an
alert indicator illuminates in the exterior
mirror on the side the approaching vehicle
is coming from. If you turn the direction
indicator on for that side of your vehicle,
the alert indicator flashes.
Note: The system may not alert you if a
vehicle quickly passes through the detection
zone.
Blocked Sensors
E205199
The sensors are behind the rear bumper
on both sides of your vehicle.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
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If the sensors become blocked, a message
may appear in the information display. See
Information Messages (page 100). The
alert indicators remain illuminated but the
system does not alert you.
System Errors
If the system detects a fault, a warning
lamp illuminates and a message displays.
See Information Messages (page 100).
Switching the System On and Off
You can switch the system off using the
information display. See General
Information (page 98). When you switch
the system off, a warning lamp illuminates
and a message displays. When you switch
the system on or off, the alert indicators
flash twice.
Note: The system remembers the last
setting when you start your vehicle.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.
CROSS TRAFFIC ALERT
WARNING: Do not use the cross
traffic alert system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before
reversing out of a parking space. The
cross traffic alert system is not a
replacement for careful driving.
WARNING: The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash.
The system is designed to alert you of
vehicles approaching from the sides behind
your vehicle when you shift into reverse
(R). If you continue to reverse after the
system alerts you, the system is designed
to apply the brakes if it still detects an
approaching vehicle. If the system applies
the brakes, a message appears in the
information display.
Note: The system does not apply the brakes
if you override it by firmly pressing the
accelerator pedal.
Using Cross Traffic Alert
The system is designed to detect vehicles
that approach at a speed between 4 mph
(6 km/h) and 37 mph (60 km/h). Coverage
decreases when the sensors are partially,
mostly or fully obstructed. Slowly reversing
helps increase the coverage area and
effectiveness.
The system turns on when you start the
engine and you shift into reverse (R). The
system turns off when you shift out of
reverse (R).
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E142440
The sensor on the left-hand side is only
partially obstructed and zone coverage on
the right-hand side is maximized.
E142441
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Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
Cross Traffic Alert System Sensors
E205199
The sensors are behind the rear bumper
on both sides of your vehicle.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R).
Cross Traffic Alert System
Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h).
• You reverse out of an angled parking
space.
Switching Cross Traffic Alert On or Off
To switch cross traffic alert on or off, use the information display controls on the
steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Cross Traffic Alert
Note: If you temporarily switch the system
off, it turns on the next time you switch the
ignition on.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.
Cross Traffic Alert Indicator
E268294
When the system detects an
approaching vehicle a tone
sounds, an indicator illuminates
in the relevant exterior mirror and arrows
appear in the information display to show
which side the approaching vehicle is
coming from.
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Note: If arrows do not display, a message
appears in the information display.
If the system malfunctions, an indicator
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: In exceptional conditions, the system
could alert you or apply the brakes, even
when there is nothing in the detection zone,
for example a vehicle passing further away
from your vehicle.
Cross Traffic Alert Information Messages
ActionMessage
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Displays if the cross traffic alert system sensors are blocked.
Clean the sensors. If the message continues to appear, have
your vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.Cross Traffic Alert Deac-
tivated Trailer Attached
Displays if the system applies the brakes. Check for
approaching traffic.
Cross Traffic Alert
Applying Brakes
ECO
Principle of Operation
The system is designed to monitor certain
driving characteristics to help you drive
more efficiently. See Economical Driving
(page 247).
Note: The efficiency levels do not result in
a defined fuel consumption figure. See Fuel
Consumption (page 163).
Note: The system only indicates the
efficiency level for the current trip. The
system resets each time you switch the
ignition on.
Eco Mode System Display
You can view the instantaneous efficiency
level or the trip summary in the information
display.
Instantaneous Efficiency Level
The display ring increases as the
instantaneous efficiency level increases
and illuminates when it reaches maximum
efficiency. The level continuously updates
to indicate the efficiency level for the
current trip.
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To view the instantaneous efficiency level, use the information display controls
on the steering wheel to select the following:
ActionMenu Item
Press the menu button.MyView
Press the OK button.Eco Coach
Trip Summary
The calculated trip summary is shown as
four colored bars. The bars travel from left
to right as the calculated efficiency levels
increase. The bars indicate the average
efficiency level for acceleration,
deceleration, speed and gear shifting
during the total distance traveled by your
vehicle for the current trip.
Note: Vehicles with an automatic
transmission do not have a bar for gear
shifting.
To view the trip summary, use the information display controls on the steering
wheel to select the following:
ActionMenu Item
Press the menu button.MyView
Press the OK button. Press it again to view the trip summary.Eco Coach
STEERING
Electric Power Steering (If Equipped)
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible.
WARNING: If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
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If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
• Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
PRE-COLLISION ASSIST
WARNING: You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
WARNING: The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury.
WARNING: The system may fail
or operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death.
WARNING: The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor.
WARNING: In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
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running pedestrians, partly obscured
pedestrians, or pedestrians that the
system cannot distinguish from a group.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
WARNING: The Pre-Collision
Assist system with brake support cannot
help prevent all collisions. Do not rely on
this system to replace your judgment
and the need to maintain correct
distance and speed.
The pre-collision assist system is active
when your vehicle reaches a speed greater
than approximately 3 mph (5 km/h).
Pedestrian detection is active at speeds
up to 50 mph (80 km/h).
Note: The system is not designed to detect
animals.
Note: The system is not designed to detect
vehicles or cyclists that are traveling in a
different direction.
E156130
If your vehicle is rapidly approaching a
stationary vehicle, a vehicle or cyclist
traveling in the same direction as yours, or
a pedestrian within your driving path, the
system is designed to provide three levels
of functionality.
DescriptionLevel of Functionality
When activated, a warning lamp flashes and an audible
warning sounds.
Alert
The system is designed to help reduce the impact speed by
preparing the brakes for rapid braking. The system does not
automatically apply the brakes. If you press the brake pedal,
the system could apply additional braking up to maximum
braking force, even if you lightly press the brake pedal.
Brake support
The system is designed to apply the brakes if it detects a
crash is imminent. This may help reduce impact or avoid the
crash.
Active braking - vehicles
without adaptive cruise
control
The system is active at speeds up to 80 mph (130 km/h).
The system is designed to apply the brakes if it detects a
crash is imminent. This may help reduce impact or avoid the
crash.
Active braking - vehicles
with adaptive cruise
control
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Driving Aids
To switch active braking on or off, use the information display controls on the
steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button.Active Braking
Distance Alert
A warning lamp illuminates if the distance
to the vehicle ahead is small.
Note: The warning lamp does not
illuminate if cruise control or adaptive cruise
control is active.
Distance Alert Sensitivity Settings
To adjust the distance alert sensitivity settings, use the information display
controls on the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Alert Sensitivity
Distance Indication
A graphical indication displays the time
gap to vehicles ahead of you traveling in
the same direction.
Note: The graphic does not display if you
switch on cruise control or adaptive cruise
control.
Time GapDistance GapDistance Indic-
ator Color
System Sensit-
ivity
Vehicle Speed
Greater than 0.9
seconds.
Greater than
82.0 ft (25 m) .
Gray.Normal.62 mph
(100 km/h)
0.6-0.9
seconds.
55.8–82.0 ft
(17–25 m)
Yellow.
Less than 0.6
seconds.
Less than
55.8 ft (17 m).
Red.
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Switching Distance Indication On or Off
To switch distance indication on or off, use the information display controls on
the steering wheel to select the following:
ActionMenu Item
Press the menu button.Driver Assist.
Press the OK button.Pre-Collision Assist
Press the OK button.Distance Indication
Pre-Collision Assist System
Sensors
Vehicles without Adaptive Cruise
Control
E243054
The camera is mounted behind the interior
mirror.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Blocked sensors could affect system
accuracy. A message may appear in the
information display.
Vehicles with Adaptive Cruise Control
E243054
The camera is mounted behind the interior
mirror.
E244279
The radar sensor is behind the front grille
below the license plate.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not clean the sensors with sharp
objects.
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Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Blocked sensors could affect system
accuracy. A message may appear in the
information display.
Pre-Collision Assist Warning Lamp
It illuminates if your vehicle
rapidly approaches another
vehicle, to warn you of the risk of
a crash with the vehicle in front of you.
It could illuminate red if the distance to the
vehicle ahead is small.
It illuminates amber when you switch the
system off.
Pre-Collision Assist Information Messages
ActionMessage
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Pre-Collision Assist Not
Available
The sensors are dirty. Clean the sensors. If the message
continues to appear, have your vehicle checked as soon as
possible.
Pre-Collision Assist Not
Available Sensor Blocked
The following table lists possible causes and actions for when a blocked sensor
message may display.
ActionCause
Clean the radiator grille in front of the radar
or remove any obstruction.
The surface of the radar in the radiator grille
is dirty or obstructed.
Wait for a short period of time. It may take
several minutes for the system to detect
that there is no obstruction.
The surface of the radar is clean but the
message remains in the display.
The system is temporarily disabled. The
system should reactivate after a short
period of time when the weather conditions
improve.
Heavy rain, spray, snow, or fog is interfering
with the radar signals.
Have your vehicle checked as soon as
possible.
The radar is misaligned.
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ActionCause
Clean the outside of the windshield in front
of the camera.
The windshield in front of the camera is
dirty or obstructed.
Wait for a short period of time. It may take
several minutes for the camera to detect
that there is no obstruction.
The windshield in front of the camera is
clean but the message remains in the
display.
Wait for a short period of time. The
message should clear when the temper-
ature around the camera decreases.
Excessive heat around the camera.
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LUGGAGE ANCHOR POINTS
E167350
Maximum Load
Value
Variant
785 lb (357 kg)Transit Courier
900 lb (408 kg)Transit Connect
REAR UNDER FLOOR
STORAGE
Passenger Compartment Floor (If
Equipped)
E78097
The under floor storage compartment is
located behind the front passenger seat.
Adjustable Load Floor (If Equipped)
E142446
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Load Carrying
Vehicles with the standard size spare tire
can adjust the load floor to two positions.
The front of the load floor can be placed
either on (for high position) or below (for
low position) the ledges behind the rear
seats. The rear of the load floor always sits
on the two small shelves located on the
liftgate trim.
CARGO NETS
Installing the Net (If Equipped)
WARNING: Always attach and
tighten the net to the luggage anchor
points and do not put more than 22 lb
(10 kg) of cargo behind the net and
above the seat back. Otherwise, the net
could fail and cargo could become a
projectile, which could cause serious
injury.
WARNING: Do not allow people
to ride in the third row seating positions
when the cargo net is installed behind
the second row. Failure to do so may
limit egress from the vehicle in an
emergency.
E171017
1
1
2
2
1. Push the ends of the upper bar toward
each other and insert them into the
retainers in the roof. Push the bar
forward into the narrow section of the
retainers.
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Load Carrying
Removing the Net
E167372
1. Release the straps.
2. Remove the net from the luggage
anchor points.
3. Remove the upper bars.
ROOF RACKS AND LOAD
CARRIERS
WARNING: Read and follow the
manufacturer’s instructions when you
are fitting a roof rack. Failure to take care
may lead to a crash or personal injury.
WARNING: When loading the roof
racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded vehicles,
with higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased stopping
distance, when driving a heavily loaded
vehicle. Failure to take care may result
in the loss of control of your vehicle,
serious personal injury or death.
For correct roof rack system function, you
must place loads directly on crossbars
fitted to the roof rack side rails. When using
the roof rack system, we recommend you
use Ford genuine accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note: If you use a roof rack, the fuel
consumption of your vehicle will be higher
and you may experience different driving
characteristics.
Note: Never place loads directly on the roof
panel.
Maximum Load Weights
Do not exceed the following maximum
roof rack load weights.
Maximum Load lb
(kg)*
Variant
132 (60)Wagon - short
wheel base with
panoramic roof
panel
165 (75)Wagon - short
wheel base with
metal roof panel
165 (75)Wagon - long
wheel base
165 (75)Van
*Evenly distribute the load on the roof rack.
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Load Carrying
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
Payload
Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
Canada may not have a tire and
loading label. Look for “The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
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is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The
appropriate loading capacity of
your vehicle can be limited either
by volume capacity (how much
space is available) or by payload
capacity (how much weight the
vehicle should carry). Once you
have reached the maximum
payload of your vehicle, do not
add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
E198828
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WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
WARNING: Do not use
replacement tires with lower
load carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations.
WARNING: Exceeding any
vehicle weight rating can
adversely affect the
performance and handling of
your vehicle, cause vehicle
damage and can result in the
loss of control of your vehicle,
serious personal injury or death.
Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle’s placard.
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2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
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- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend
you evenly distribute the load,
as well as maintain a low center
of gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance,
when driving a heavily loaded
vehicle.
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TOWING A TRAILER
WARNING: Towing trailers
beyond the maximum
recommended gross trailer
weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of
vehicle control, vehicle rollover
and personal injury.
WARNING: Do not exceed
the GVWR or the GAWR
specified on the certification
label.
Note: See Recommended
Towing Weights (page 239).
Your vehicle may have electrical
items, such as fuses or relays,
related to towing. See Fuses
(page 263).
Your vehicle's load capacity
designation is by weight, not by
volume, so you cannot necessarily
use all available space when
loading a vehicle or trailer.
Towing a trailer places an extra
load on your vehicle's engine,
transmission, axle, brakes, tires
and suspension. Inspect these
components periodically during,
and after, any towing operation.
Load Placement
To help minimize how trailer
movement affects your vehicle
when driving:
• Load the heaviest items closest
to the trailer floor.
• Load the heaviest items
centered between the left and
right side trailer tires.
• Load the heaviest items above
the trailer axles or just slightly
forward toward the trailer
tongue. Do not allow the final
trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
• Select a ball mount with the
correct rise or drop and load
capacity. When both the
loaded vehicle and trailer are
connected, the trailer frame
should be level, or slightly
angled down toward your
vehicle, when viewed from the
side.
When driving with a trailer or
payload, a slight takeoff vibration
or shudder may be present due to
the increased payload weight.
Additional information regarding
proper trailer loading and setting
your vehicle up for towing is
located in another chapter of this
manual. See Load Limit (page
233).
You can also find information in
the RV & Trailer Towing Guide
available at your authorized
dealer, or online.
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RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website
TRAILER SWAY CONTROL
If the trailer begins to sway the stability
control warning lamp flashes in the
information display. The system applies
the brakes to the individual wheels and
reduces engine torque to aid vehicle
stability.
Stop your vehicle as soon as it is safe to
do so. Check the vertical weight on the tow
ball and trailer load distribution. See
Capacities and Specifications (page
337). See Load Carrying (page 229).
Note: This feature does not prevent trailer
sway, but reduces it once it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if your vehicle speed
is too high, the system may turn on multiple
times, gradually reducing your vehicle speed.
RECOMMENDED TOWING
WEIGHTS
Your vehicle may tow a trailer. The
maximum loaded trailer weight
must be less than or equal to the
maximum loaded trailer weight
listed for your vehicle
configuration on the following
chart.
Do not exceed the maximum
loaded trailer weight for your
vehicle configuration listed in the
chart below.
Note: Make sure you take the
trailer frontal area into
consideration, do not exceed 20
feet² (1.86 meters²). Towing a
trailer that exceeds this frontal area
reduces the performance and fuel
economy of your vehicle when
towing. Select a trailer that has a
rounded front and an aerodynamic
design.
Note: For high altitude operation,
reduce the gross combined weight
by 2% per 1,000 ft (300 m)
starting at the 1,000 ft (300 m)
elevation point.
Note: Certain states require
electric trailer brakes for trailers
over a specified weight. Be sure to
check state regulations for this
specified weight. The maximum
loaded trailer weights listed may
be limited to this specified weight,
as the vehicle’s electrical system
may not include the wiring
connector needed to activate
electric trailer brakes.
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Calculating the Maximum
Loaded Trailer Weight
1. Start with the gross combined
weight rating for your vehicle.
See the following chart.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight
including: draw bar, tow ball,
locks and weight distributing
hardware
• Driver and any passengers
weight
• Payload, cargo or luggage
weight
• Aftermarket equipment
weight.
3. This equals the maximum
loaded trailer weight for this
combination.
Note: Remember to account for
the trailer tongue weight as part of
your vehicle load when calculating
the total vehicle weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
Maximum Loaded
Trailer Weight - lb
(kg)
*
Maximum GCWR - lb
(kg)
Powertrain
2,000 (907)6,061 (2,749)1.5L SWB Van -
vehicles sold in the
United States
2,000 (907)6,210 (2,817)1.5L SWB Wagon
2,000 (907)6,171 (2,799)1.5L LWB Van -
vehicles sold in the
United States
2,000 (907)6,131 (2,781)1.5L LWB Van -
vehicles sold in
Canada
2,000 (907)6,499 (2,948)1.5L LWB Wagon
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Maximum Loaded
Trailer Weight - lb
(kg)
*
Maximum GCWR - lb
(kg)
Powertrain
2,000 (907)5,939 (2,694)2.0L SWB Van -
vehicles sold in the
United States
2,000 (907)6,041 (2,740)2.0L LWB Van -
vehicles sold in the
United States
2,000 (907)6,001 (2,722)2.0L LWB Van -
vehicles sold in
Canada
2,000 (907)6,380 (2,894)2.0L LWB Wagon
2,000 (907)5,930 (2,690)2.5L SWB Van -
vehicles sold in the
United States
2,000 (907)6,041 (2,740)2.5L LWB Van -
vehicles sold in the
United States
2,000 (907)5,990 (2,717)2.5L LWB Van -
vehicles sold in
Canada
2,000 (907)6,369 (2,889)2.5L LWB Wagon
*
Calculated with SAE J2807 method.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See Scheduled
Maintenance (page 428).
• If you use a rental trailer, follow the
rental agency's instructions.
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Another chapter of this manual contains
load specification terms found on the tire
label and Safety Compliance label and
instructions on calculating your vehicle's
load. See Load Limit (page 233).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
E168683
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions.
Fit the protective cap when the trailer
towing connector is not in use. Failure to
do so could result in corrosion of the trailer
towing connector.
Note: You cannot use a seven-pin trailer
wiring connector for your vehicle and the
trailer lighting equipment.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Right turn signal and stop
lamp
Green
Running lightsBrown
Hitches
WARNING: Towing trailers beyond
the maximum recommended gross
trailer weight exceeds the limit of your
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of vehicle
control, vehicle rollover and personal
injury.
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so that between
10% and 15% of the total trailer weight is
on the tongue.
The hitch rating on the trailer hitch label is
the maximum possible trailer rating. To
find the maximum trailer weight allowed
for your vehicle See Recommended
Towing Weights (page 239). Further
information is available in the RV and
Trailer Towing Guide. See an authorized
dealer.
Safety Chains
Always connect the safety chains to the
hook retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
Note: Never attach safety chains to the
bumper.
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Trailer Brakes
WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them correctly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1500
pounds (680 kilograms) when loaded.
Trailer Lamps
WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard warning
flashers are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
• Do not drive faster than 70 mph (113
km/h) during the first 500 miles (800
kilometers).
• Do not make full-throttle starts.
• Check the trailer hitch, electrical
connections and trailer wheel lug nuts
thoroughly after you have traveled 50
miles (80 kilometers).
• When stopped in congested or heavy
traffic during hot weather, place the
transmission selector lever in position
P to aid engine and transmission
cooling and to help A/C performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• When driving down a long or steep hill,
if your vehicle is fitted with a
SelectShift Automatic® Transmission,
use a low gear. See Automatic
Transmission (page 176). Do not
apply the brakes continuously, as they
may overheat and become less
effective.
• If the transmission is fitted with Grade
Assist or a Towing feature, use this
feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
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• If your vehicle has AdvanceTrac with
RSC and a heavily loaded trailer is on
tow, the system may turn on while
taking corners. This is normal. Taking
corners at slower speeds can reduce
this tendency.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
• Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set the vehicle parking brake.
• Place the transmission selector
lever in position P.
• Place wheel chocks in front and
back of the trailer wheels. (Chocks
not included with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft
Note: Disconnect the trailer wiring
connector before the trailer enters the
water.
Note: Reconnect the trailer wiring
connector after the trailer is removed from
the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Note: Exceeding these limits may allow
water to enter your vehicle or its
components, affecting driveability,
emissions and reliability. The vehicle
warranty may not cover component damage
caused by water entry.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
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It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note: You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
If your vehicle is disabled and you have no
access to a tow dolly, car-hauling trailer or
a flatbed transport vehicle, it can only be
flat-towed with all wheels on the ground
under the following conditions:
• Your vehicle is facing forward so that
it is towed in a forward direction.
• The transmission selector lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be
overridden. See Automatic
Transmission (page 176).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 mi (80 km).
Drive off slowly and smoothly without
jerking the vehicle you are towing.
You must only use the towing eye that was
delivered with your vehicle. See Towing
Points (page 254).
Tow ropes or rigid towing bars must be
placed on the same side. For example; right
hand rear towing point to right hand front
towing point.
You must use a tow rope or rigid towing
bar that is of the correct strength for the
weight of the towing vehicle and the
vehicle that is being towed.
The weight of the vehicle that is being
towed must not exceed the weight of the
towing vehicle.
Recreational Vehicle Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control (page 114).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
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Front-wheel drive vehicles CANNOT be
flat-towed (all wheels on the ground), as
transmission damage may occur. You can
tow your vehicle with the front wheels off
the ground by using a tow dolly. If you are
using a tow dolly, follow the instructions
specified by the equipment provider.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1,000 mi
(1,600 km).
REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 93).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop
your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to
prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See Engine
Coolant Check (page 278).
5. Have your vehicle checked as soon as
possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
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Driving Hints
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.
E266447
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
• Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
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Driving Hints
WARNING: Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not place
additional floor mats or any other
covering on top of the original floor mats.
This could result in the floor mat
interfering with the operation of the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
E142666
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note: Regularly check the floor mats to
make sure they are secure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note: If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF
WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position III.
3. Switch the ignition off.
4. Switch the ignition on again to
re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
Keyless Starting (If Equipped)
1. Without applying the brake pedal,
press and release the button once.
2. Press the brake pedal, and then press
and release the button once.
3. Without applying the brake pedal,
press and release the button once.
4. Press the brake pedal and then press
the button until the engine starts.
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Roadside Emergencies
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
JUMP STARTING THE VEHICLE
WARNING: The gases around the
battery can explode if exposed to flames,
sparks or lit cigarettes. An explosion
could result in personal injury or vehicle
damage.
WARNING: Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted.
WARNING: Use only an
adequate-sized cable with insulated
clamps.
Note: Do not disconnect the battery from
your vehicle’s electrical system.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories.
Connecting the Jumper Cables
WARNING: Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
4
2
1
3
E142664
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Roadside Emergencies
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the assisting
battery.
4. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine, or
connect the negative (-) cable to a
ground connection point if available.
E130431
WARNING: Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. After starting the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
4
1
3
2
E142665
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Roadside Emergencies
1. Remove the jumper cable from the
ground metal surface or connecting
point, if available.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle's battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle's battery.
After starting your vehicle and removing
the jumper cables, allow it to idle for
several minutes so the battery can
recharge.
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and lamps will turn off when:
• The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
TOWING POINTS
Front Towing Point
WARNING: Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury.
WARNING: You must switch the
ignition on when your vehicle is being
towed.
E165018
1. Carefully remove the cover.
2. Install the towing eye.
Note: It has a left-hand thread. Turn it
counterclockwise to install it.
Rear Towing Point
WARNING: Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury.
E165019
1. Carefully remove the cover.
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Roadside Emergencies
2. Install the towing eye.
Note: It has a left-hand thread. Turn it
counterclockwise to install it.
Towing Eye Location
E265227
E165020
The towing eye is in the luggage
compartment on the left-hand side.
Note: You must carry the towing eye in your
vehicle at all times.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
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Customer Assistance
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle’ s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance
E-mailFaxPhone
Customer Relation-
ship Center
apemcrc@ford.comN/AN/AAsia Pacific
expcac@ford.com-+1 313 594 4857
Caribbean and
Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
Kuwait
22280384
nafcrc@ford.comN/AN/ANorth Africa
prcac@ford.comN/A+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.comN/AN/ASub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A+82-02-1600-6003South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Customer Assistance
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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Customer Assistance
FUSE BOX LOCATIONS
Engine Compartment Fuse Box
E272439
The fuse box is in the engine compartment.
See Maintenance (page 270).
Passenger Compartment Fuse Box
E159113
The fuse box is below the glove box.
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Fuses
FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
E272453
Protected ComponentFuse RatingFuse Location
Cooling fan.20 A4
Water-in-fuel sensor - diesel.25 A
Windshield wipers.15 A6
Windshield wipers.15 A7
Rear window washer pump.15 A8
Rear cargo door unlock.10 A9
Liftgate unlock.
Rear floor console auxiliary power point.20 A10
Floor console auxiliary power point.20 A11
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Protected ComponentFuse RatingFuse Location
Rain sensor.5 A12
Rear window wiper.20 A13
Sun shade.20 A16
Steering column lock.15 A17
Left-hand door unlock.10 A19
Auxiliary power point.20 A20
Rear auxiliary power points.20 A21
USB port.5 A22
Dosing control unit - diesel.20 A25
Dosing control unit - diesel.20 A26
Dosing control unit - diesel.15 A27
Transmission control module - diesel.15 A28
Glow plugs - diesel.50 A29
Right-hand low beam.20 A31
Stoplamp switch.10 A32
Driver power seat.30 A33
Direct current/alternating current inverter.40 A34
Glow plugs - diesel.50 A35
Modified vehicle connection.10 A37
Data link connector.10 A38
Fuel-operated parking heater.20 A39
Rear blower motor.40 A40
Anti-lock brake system.60 A41
Electronic stability control.
Modified vehicle connection.40 A42
Status lamp - taxi.15 A43
Headlamps.5 A44
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Protected ComponentFuse RatingFuse Location
Right-hand rear door module.30 A45
Body control module.40 A46
Trailer tow module.40 A47
Heated seats.20 A48
Left-hand low beam.20 A49
Sun shade.5 A50
Anti-lock brake system.30 A51
Electronic stability control.
Right-hand heated windshield element.40 A52
Air conditioning clutch.10 A53
Transmission control module.5 A55
Anti-lock brake system.5 A56
Electronic stability control.
Modified vehicle connection.10 A57
Powertrain control module.10 A58
Modified vehicle connection.20 A60
Blind spot information system.15 A61
Front parking aid camera.
Rear view camera.
Body control module.20 A62
Modified vehicle connection.10 A63
Headlamp leveling.5 A64
Electronic power assist steering.5 A65
Dosing control unit - diesel.5 A66
Glow plugs - diesel.
Powetrain control module - diesel.
Powertrain control module.20 A67
Powertrain control module.20 A68
Powertrain control module.15 A69
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Protected ComponentFuse RatingFuse Location
Powertrain control module.20 A70
Mass air flow and intake air temperature sensor.5 A73
Heated exterior mirrors.10 A79
Modified vehicle connection.5 A80
Horn.20 A81
Left-hand heated windshield element.40 A82
Windshield heated washer jets.5 A83
Cooling fan.60 A84
Fuel pump.30 A85
Starter motor.20 A86
Glow plug module - diesel.60 A87
Blower motor.40 A89
Heated rear window.25 A90
Passenger Compartment Fuse Box
E249945
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Protected ComponentFuse RatingFuse Location
Restraints control module.5 A1
In-vehicle temperature and humidity sensor.5 A2
Rear blower motor.
Parking assist control module.10 A3
Ignition switch.10 A4
Push button ignition switch.
Central locking system.20 A5
Direct current inverter.10 A6
Driver door lock.
Power exterior mirror switch.
Driver door control.30 A7
Auto-dimming interior mirror.5 A9
Front parking aid camera.
Passenger airbag deactivation indicator.
Restraints control module.10 A10
Telematics control unit module.5 A11
Anti-theft alarm.5 A12
Unlock.15 A13
Passenger door control.30 A14
Battery energy control module.10 A15
Voice control.15 A17
Information and entertainment display.
Compact disc player.
Wireless accessory charging module.7.5 A18
Battery back-up sounder.7.5 A19
Security horn.10 A20
Climate control.7.5 A21
Data link connector.7.5 A22
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Protected ComponentFuse RatingFuse Location
Instrument cluster.
Audio unit.20 A23
Power windows.30 A25
CHANGING A FUSE
General Information
WARNING: Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse.
Passenger Compartment Fuse Box
1. Fold back the carpet under the glove
compartment.
2. Carefully remove the cover.
Fuse Types
E267379
Micro 2.A
Micro 3.B
Maxi.C
Mini.D
M Case.E
J Case.F
J Case Low Profile.G
Slotted M Case.H
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E164919
1. Open the left-hand front door.
2. Pull the hood release handle.
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E164920
3. Move the catch to the left.
E87786
4. Open the hood and support it with the
support rod.
Closing the Hood
1. Remove the support rod from the catch
and secure correctly.
2. Lower the hood and allow it to drop
under its own weight for the last 8
inches to 12 inches (20 centimeters
to 30 centimeters).
Note: Make sure the hood is fully closed.
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UNDER HOOD OVERVIEW - 1.5L ECOBLUE
A
H G
D
B
C
E
F
E163401
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).A
Engine oil filler cap
*
: See Engine Oil Dipstick (page 276).B
Engine oil dipstick
*
: See Engine Oil Dipstick (page 276).C
Brake and clutch fluid reservoir
*
: See Brake Fluid Check (page 283).D
Battery: See Changing the 12V Battery (page 284).E
Engine compartment fuse box: See Fuses (page 263).F
Air cleaner: No maintenance necessary.G
Windshield and rear window washer fluid reservoir: See Washer Fluid Check
(page 283).
H
*
The filler caps and the engine oil dipstick are colored for easy identification.
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UNDER HOOD OVERVIEW - 2.0L DURATEC-HE (MI4)/2.0L FLEX
FUEL
A
B C D E F
G
H
E255260
Engine coolant reservoir. See Engine Coolant Check (page 278).A
Engine oil dipstick. See Engine Oil Dipstick (page 276).B
Engine oil filler cap. See Engine Oil Check (page 276).C
Brake fluid reservoir. See Brake Fluid Check (page 283).D
Battery. See Changing the 12V Battery (page 284).E
Engine compartment fuse box. See Fuse Box Locations (page 263).F
Air filter. See Changing the Engine Air Filter (page 293).G
Windshield and rear window washer reservoir. See Washer Fluid Check (page
283).
H
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UNDER HOOD OVERVIEW - 2.5L, LHD
B
C
A
H G
D
E
F
E166456
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).A
Engine oil filler cap
*
: See Engine Oil Check (page 276).B
Engine oil dipstick
*
: See Engine Oil Check (page 276).C
Brake fluid reservoir
*
: See Brake Fluid Check (page 283).D
Battery: See Changing the 12V Battery (page 284).E
Engine compartment fuse box: See Fuses (page 263).F
Air cleaner: See Changing the Engine Air Filter (page 293).G
Windshield and rear window washer fluid reservoir: See Washer Fluid Check
(page 283).
H
*
The filler caps and the engine oil dipstick are colored for easy identification.
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UNDER HOOD OVERVIEW - 2.5L, RHD
A
H G
B
C
D
E
F
E284691
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).A
Brake and clutch fluid reservoir
*
: See Brake Fluid Check (page 283).B
Engine oil filler cap
*
: See Engine Oil Check (page 276).C
Engine oil dipstick
*
: See Engine Oil Dipstick (page 276).D
Battery: See Changing the 12V Battery (page 284).E
Engine compartment fuse box: See Fuses (page 263).F
Air cleaner: No maintenance necessary.G
Windshield and rear window washer fluid reservoir: See Washer Fluid Check
(page 283).
H
*
The filler caps and the engine oil dipstick are colored for easy identification.
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ENGINE OIL DIPSTICK - 1.5L
ECOBLUE
E140423
A
B
Minimum.A
Maximum.B
ENGINE OIL DIPSTICK - 2.0L
DURATEC-HE (MI4)/2.0L FLEX
FUEL/2.5L
E250320
Minimum.A
Nominal.B
Maximum.C
ENGINE OIL CHECK
WARNING: Do not work on a hot
engine.
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal
operating temperature.
3. Make sure that your vehicle is on level
ground.
4. Switch the engine off and wait 15
minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 270).
6. Remove the dipstick and wipe it with
a clean, lint-free cloth. See Under
Hood Overview (page 272).
7. Reinstall the dipstick and remove it
again to check the oil level. See
Engine Oil Dipstick (page 276).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See Capacities
and Specifications (page 345).
9. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
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Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not remove the
filler cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See
Under Hood Overview (page 272).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 345). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake
pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message
appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears
confirming that the reset is complete.
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6. Release the accelerator and brake
pedals.
7. Switch the ignition off.
ENGINE COOLING FAN -
GASOLINE
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLING FAN -
DIESEL
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
This could happen in low ambient
temperatures and independent of the
engine coolant temperature, for example
short journeys or low coolant temperature.
See Diesel Particulate Filter (page 170).
ENGINE COOLANT CHECK
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly.
WARNING: Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 428).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
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Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING: Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. Do not mix different colors or types
of coolant in your vehicle. Mixing of engine
coolants or using an incorrect coolant may
harm the engine or cooling system
components and may not be covered by
the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to
the correct specification.
3. Add enough prediluted coolant to
reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
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If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
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A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short
period of time for the engine to cool.
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools,
you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
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Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 428). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
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BRAKE FLUID CHECK
WARNING: Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use
of incorrect fluid could result in the loss
of vehicle control, serious personal injury
or death.
WARNING: Only use brake fluid
from a sealed container. Contamination
with dirt, water, petroleum products or
other materials may result in brake
system damage or failure. Failure to
adhere to this warning could result in the
loss of vehicle control, serious personal
injury or death.
WARNING: Do not allow the fluid
to touch your skin or eyes. If this
happens, rinse the affected areas
immediately with plenty of water and
contact your physician.
WARNING: A fluid level between
the MAX and MIN lines is within the
normal operating range and there is no
need to add fluid. A fluid level not in the
normal operating range could
compromise the performance of the
system. Have your vehicle checked
immediately.
E170684
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications.
WASHER FLUID CHECK
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing in
cold weather and improve the cleaning
capability. For information on fluid dilution,
refer to the product instructions. We
recommend that you only use high quality
washer fluid.
Note: The reservoir supplies the front and
rear washer systems.
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CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation.
WARNING: When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners.
WARNING: Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling.
Your vehicle has a Motorcraft®
maintenance-free battery which normally
does not require additional water during
its life of service.
Note: If your vehicle's battery has a cover
or shield, make sure it is reinstalled after the
battery has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle.
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
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Maintenance
Because your vehicle’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start
the vehicle.
5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 367). Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 89).
Reset the radio station presets. See
Audio System (page 367).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the
brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
1. Switch the ignition off.
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Maintenance
E162532
2. Manually move the wiper arms to the
service position. The windshield wipers
return to the starting position when you
switch the ignition on.
Note: Do not hold the wiper blade when
moving the wiper arm to the service position.
Note: You cannot manually move the wiper
arms to the service position when you switch
the ignition on.
Note: You can use the service position to
provide easier access to the wiper blades
for freeing them from snow and ice.
3
3
4
E257938
3. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Do not hold the wiper blade when
lifting the wiper arm.
4. Slightly rotate the wiper blade.
5. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
6. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
CHANGING THE REAR WIPER
BLADES - VEHICLES WITH:
MANUAL LIFTGATE
1. Lift the wiper arm.
Note: Do not hold the wiper blade when
lifting the wiper arm.
E130060
3
2
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
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Maintenance
CHANGING THE REAR WIPER
BLADES - VEHICLES WITH:
REAR CARGO DOORS
1. Lift the wiper arm.
Note: Do not hold the wiper blade to lift the
wiper arm.
E130060
3
2
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
Headlamp Aiming Target
E142592
8 ft (2.4 m)A
Ground to the center of the
headlamp low beam bulb
B
25 ft (7.6 m)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp low
beam bulb and mark an 8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
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Maintenance
E199411
Note: There may be an identifying mark on
the lens to help you locate the center of the
bulb.
Note: To see a clearer light pattern while
adjusting one headlamp, you may want to
block the light from the other headlamp.
3. Switch on the low beam headlamps
and open the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the beam pattern.
If the top edge of the flat zone of high
intensity light is not on the horizontal
reference line, adjust the aim of the
headlamp beam.
E164485
5. Locate the vertical adjuster on each
headlamp. Use a suitable tool, for
example a screwdriver or hexagonal
socket, to turn the adjuster clockwise
or counterclockwise to adjust the
vertical aim of the headlamp. The
horizontal edge of the brighter light
should touch the horizontal reference
line.
6. Close the hood and switch off the
lamps.
Horizontal Aim Adjustment
The horizontal aim of the headlamp beam
on your vehicle is not adjustable.
CHANGING A BULB
WARNING: Switch the lamps and
the ignition off. Failure to do so could
result in serious personal injury.
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Maintenance
WARNING: Bulbs can become hot,
let the bulb cool down before removing
it. Failure to do so could result in
personal injury.
The following instructions describe how to
remove the bulbs. Fit replacements in the
reverse order unless otherwise stated.
You must fit bulbs of the correct
specification. See Bulb Specification
Chart (page 360).
Note: We recommended that you see an
authorized dealer to change the headlamp
bulbs if your vehicle is fitted with air
conditioning. Some bulbs are difficult to
access.
Headlamp
Remove the covers to gain access to the
bulbs.
A B C D
E171011
Side markerA
Headlamp low beam and side
lamp
B
Headlamp high beamC
Direction indicatorD
Side Marker
1 2 3
E171012
1. Remove the cover.
2. Remove the bulb holder by pulling it
straight out.
3. Remove the bulb from the bulb holder
by pulling it straight out.
Side Lamp
E171075
31 4
1. Remove the cover.
2. Remove headlamp low beam bulb.
3. Remove the side lamp bulb holder by
pulling it straight out.
4. Remove the bulb from the bulb holder
by pulling it straight out.
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Maintenance
Direction Indicator
1
E165475
1. Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp Low Beam
1
3
2
E171013
1. Remove the cover.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
Note: Do not touch the glass of the bulb.
Headlamp High Beam
1
3
2
E171014
1. Remove the cover.
2. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the glass of the bulb.
Side Direction Indicator
1
E165495
1. Turn the lamp clockwise and remove
it.
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Maintenance
E165496
2
3
2. Hold the bulb holder and turn the lamp
counterclockwise and remove it.
3. Remove the bulb by pulling it straight
out.
Front Fog Lamps
E71062
1
2
1. Disconnect the electrical connector.
2. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the glass of the bulb.
Note: You cannot separate the bulb from
the bulb holder.
Rear Lamps
1
E165484
1. Remove the screws.
2 3
E165485
2. Turn the bulb holders counterclockwise
to remove them.
3. Remove the bulbs by pulling them
straight out.
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Maintenance
Central High Mounted Brake Lamp
These are not serviceable items, see an
authorized dealer if they fail.
License Plate Lamp
These are not serviceable items, see an
authorized dealer if they fail.
Interior Lamps
Front Interior Lamp
E99452
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
E73939
3
3. Remove the bulb by pulling it straight
out.
Front Interior LED Lamps
E125092
Note: If your vehicle has LED lamps these
are not serviceable items, see an authorized
dealer if they fail.
Reading Lamps
E99453
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight
out.
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Maintenance
Cargo Area Lamp
E163429
1. Pry off the lamp cover.
E166153
2
3
2. Remove the cover.
3. Remove the bulb.
CHANGING THE ENGINE AIR
FILTER - 2.0L DURATEC-HE
(MI4)/2.0L FLEX FUEL, 1.5L
ECOBLUE
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Change the air filter element at the correct
service interval. See Scheduled
Maintenance (page 428).
Use the correct specification air filter
element. See Motorcraft Parts (page
340).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
1
1
2
E269615
1. Release the clamps that secure the air
filter cover to the housing.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing.
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Maintenance
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
5. Install a new air filter element. Be
careful not to crimp the filter element
edges between the air filter housing
and cover.
6. Install the air filter housing cover.
7. Install the screws to secure the air filter
housing cover to the air filter housing.
CHANGING THE ENGINE AIR
FILTER - 2.5L
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Change the air filter element at the correct
service interval. See Scheduled
Maintenance (page 428).
Use the correct specification air filter
element. See Motorcraft Parts (page
342).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
E167022
x2
1. Release the clips that secure the air
filter cover to the housing.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
5. Install a new air filter element.
6. Install the air filter housing cover. Be
careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.
7. Engage the clips to secure the air filter
housing cover to the air filter housing.
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Maintenance
DRIVE BELT ROUTING - 1.5L
ECOBLUE
E255262
DRIVE BELT ROUTING - 2.0L
DURATEC-HE (MI4)/2.0L FLEX
FUEL
A
B
E255261
The generator and water pump
drive belt is on the first pulley
closest to the engine.
A
The air conditioning drive belt is
on the second pulley furthest
from the engine.
B
DRIVE BELT ROUTING - 2.5L
E161383
A
B
The generator drive belt is on the
first pulley closest to the engine.
A
The air conditioning drive belt is
on the second pulley furthest
from the engine.
B
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Maintenance
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)
Motorcraft® Bug and Tar Remover / Dissolvant de
goudron et éliminateur d’insectes Motorcraft®
(Canada)
ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner (U.S.)
Motorcraft® Custom Bright Metal Cleaner /
Nettoyant pour métal brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)
Motorcraft® Detail Wash / Shampooing superfin
Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser (U.S.)
(Canada)
ZC-20 (U.S.)
-(U.S.)
Motorcraft® Engine Shampoo / Shampooing pour
moteur Motorcraft® (Canada)
CXC-66-A (Canada)
-(U.S.)
Motorcraft® Multi-Purpose Cleaner / Nettoyant
multi-usage Motorcraft® (Canada)
CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
-Motorcraft® Professional Strength Carpet &
Upholstery Cleaner (U.S.)
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Vehicle Care
SpecificationName
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
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Vehicle Care
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F
(82°C).
• Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
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Vehicle Care
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by the vehicle Warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner or brush.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Seatbelts
WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Note: Do not use abrasives, or chemical
solvents to clean them.
Note: Do not allow moisture to penetrate
the seatbelt retractor mechanism.
Cleaning may safely be carried out using
mild soap and water. Let them dry
naturally, away from artificial heat.
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Vehicle Care
Leather Interior (If Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use a leather cleaning product
for automotive interiors.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
Suede Micro Fiber Fabric (If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean
the entire surface.
Do not use the following products:
• Leather care products.
• Household cleaners.
• Alcoholic solutions.
• Spot removers.
• Shoe polish.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Instrument Cluster Screens, LCD
Screens and Radio Screens
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
instrument cluster screens, LCD screens or
radio screens. These cleaning products can
damage the screens.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
Do not spray any liquid directly onto the
screens.
Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note: Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
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Vehicle Care
Storage Compartments, Cup
Holders and Ashtrays
To clean:
• Take out any removable inserts.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 301).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
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For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
REPAIRING MINOR PAINT
DAMAGE
You should repair paintwork damage
caused by stones from the road or minor
scratches as soon as possible. A choice of
products are available from an authorized
dealer.
Remove particles such as bird droppings,
tree sap, insect deposits, tar spots, road
salt and industrial fallout before repairing
paint chips.
Always read and follow the manufacturer’ s
instructions before using the products.
CLEANING THE WHEELS
1. Regularly clean them with a wheel
cleaner. We recommend that you use
Ford approved wheel cleaner if
available.
2. Remove dirt and brake dust with a
sponge.
3. Remove tar and grease with a bug and
tar remover. We recommend that you
use Ford approved bug and tar remover
if available.
4. Thoroughly rinse the wheels with water
after cleaning.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before doing so. This
reduces the risk of corrosion of the brake
discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
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General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
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Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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GENERAL INFORMATION
Notice to Utility Vehicle, Van and
Truck Owners
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. To reduce the
risk of serious injury or death from a
rollover or other crash you must avoid
sharp turns and abrupt maneuvers, drive
at safe speeds for the conditions, keep
tires properly inflated, never overload or
improperly load your vehicle, and make
sure every passenger is properly
restrained.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a seat
belt. All occupants must wear seat belts.
Children and infants must use
appropriate restraints to minimize the
risk of injury or ejection.
E145298
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
How Your Vehicle Differs from
Other Vehicles
Sport-utility vehicles, vans and trucks can
differ from some other vehicles in a few
noticeable ways. Your vehicle may be:
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• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
E166373
As a result of the above dimensional
differences, sport-utility vehicles, vans and
trucks often will have a higher center of
gravity and a greater difference in center
of gravity between the loaded and
unloaded condition.
These differences that make your vehicle
so versatile also make it handle differently
than an ordinary passenger car.
TIRE SEALANT AND INFLATOR
KIT
WARNING: Do not use the inflator
kit on run flat tires. This could cause loss
of vehicle control.
WARNING: Depending on the type
and extent of tire damage, some tires
can only be partially sealed or not sealed
at all. Loss of tire pressure can affect
vehicle handling, leading to loss of
vehicle control.
WARNING: Do not use the kit on
a previously damaged tire, for example
when it has been driven under inflated.
This could cause loss of vehicle control,
personal injury or death.
If your vehicle does not have a spare wheel
it has a tire sealant and inflator kit. The kit
is in the left-hand side of the luggage
compartment. Only use the kit supplied
with your vehicle.
Note: The kit can only temporarily repair
one tire puncture with a maximum puncture
size of up to 0.24 in (6 mm).
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A B DC
G F E
E257262
Pressure Gauge.A
Sealant bottle access cap.B
Warning label.C
Power switch.D
Sealant bottle.E
Tire inflation pipe.F
12 volt DC power point
connector.
G
Note: Make sure you regularly check the
expiry date on the sealant bottle.
If the low tire pressure warning
lamp illuminates do the
following:
1. Gradually reduce the vehicle speed and
stop your vehicle as soon as it is safe
to do so.
2. Apply the parking brake and switch the
ignition off.
3. Check for a punctured tire.
Note: Do not remove objects, for example
nails or screws from a punctured tire.
Using the Tire Sealant and Inflator
Kit
WARNING: Check the sidewall of
the tire prior to inflation. If there are any
cracks, bumps or similar damage, do not
attempt to inflate the tire. This could
cause personal injury.
WARNING: Watch the sidewall of
the tire when inflating. If any cracks,
bumps or similar damage appears,
switch the compressor off and let the air
out by means of the pressure relief valve.
Do not continue driving with this tire. This
could cause loss of vehicle control.
WARNING: Do not stand directly
beside the tire while the compressor is
operating. This could cause personal
injury if the tire bursts.
WARNING: Do not leave the kit
unattended when it is in use. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not keep the
compressor operating for more than 10
minutes. This could cause the
compressor to malfunction causing
serious personal injury.
To temporarily repair a punctured tire, do
the following:
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E257263
1. Release the tire inflation pipe and the
12 volt DC power point connector from
the underside of the compressor.
E257264
2. Turn the sealant bottle access cap
counterclockwise and remove it.
x
E256963
3. Remove the sealant bottle cap. Do not
pierce or remove the seal.
E257265
4. Attach the sealant bottle to the
compressor. Turn the sealant bottle
clockwise until you feel a strong
resistance.
Note: Attaching the sealant bottle to the
compressor pierces the seal. Do not loosen
the bottle as sealant could escape.
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E257006
5. Remove the tire valve dust cap and
attach the tire inflation pipe.
E257022
6. Plug the 12 volt DC power point
connector into the 12 volt DC socket.
See Auxiliary Power Points (page
136).
7. Start the engine.
E257266
8. Switch the compressor on.
E257121
9. Inflate the tire to between 29–44 psi
(2–3 bar).
Note: If the tire pressure does not reach
26 psi (1.8 bar) within 10 minutes, the tire
could be damaged beyond a temporary
repair. Have your vehicle immediately
checked. Do not drive your vehicle.
10. When the tire reaches the
recommended tire pressure of
between 29–44 psi (2– 3 bar), switch
the compressor and the ignition off.
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11. Disconnect the tire inflation pipe and
the 12 volt DC power point connector.
Note: Do not remove the sealant bottle
from the compressor.
12. Reinstall the tire valve dust cap.
13. Place the warning label on the
steering wheel and correctly stow the
kit.
E257942
14. Immediately drive your vehicle for
2–6 mi (3–10 km). Do not exceed
50 mph (80 km/h).
E257121
15. After driving between 2–6 mi
(3–10 km), stop your vehicle and
recheck the tire pressure. See Tire
Pressures (page 334).
Note: If the tire pressure has dropped to
26 psi (1.8 bar) or below, the tire could be
damaged beyond a temporary repair. Have
your vehicle immediately checked. Do not
drive your vehicle.
Note: If the tire pressure has dropped but
is still above 26 psi (1.8 bar), use the kit to
inflate the tire again.
After Using the Tire Sealant and
Inflator Kit
WARNING: If you experience
heavy vibrations, unsteady steering
behavior or noises while driving, reduce
your speed gradually and stop your
vehicle as soon as it is safe to do so.
Recheck the tire and its pressure. If the
tire pressure is less than 18.9 psi (1.3 bar)
or if there are any cracks, bumps or
similar damage visible, do not continue
driving with this tire. This could cause
loss of vehicle control.
The kit only provides temporary mobility.
Regulations concerning tire repair or
replacement after using the kit could differ
from country to country. We recommend
you consult a tire specialist.
After using the kit:
• Do not drive your vehicle more than
124 mi (200 km) before repairing or
replacing the punctured tire.
• Inform all other users of your vehicle
that a tire was sealed using the kit.
Make them aware of the special driving
conditions that must be observed.
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• Regularly check the tire pressure until
the sealed tire is repaired or replaced
by a tire specialist. Before the tire is
removed from the rim, you must inform
the tire specialist that the tire contains
sealant.
• Take the kit to an authorized dealer to
have the sealant bottle and the tire
inflation pipe replaced.
TIRE CARE
Information About Uniform
Tire Quality Grading
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The tire Quality Grades can be
found where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of
Transportation-Tire quality
grades: The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
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Traction AA A B C
WARNING: The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
under-inflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
* Tire label: A label showing the
OE (Original Equipment) tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
*Tire Identification Number
(TIN): A number on the sidewall
of each tire providing information
about the tire brand and
manufacturing plant, tire size and
date of manufacture. Also referred
to as DOT code.
*Inflation pressure: A measure
of the amount of air in a tire.
*Standard load: A class of
P-metric or Metric tires designed
to carry a maximum load at 35 psi
[36 psi (2.5 bar) for Metric tires].
Increasing the inflation pressure
beyond this pressure will not
increase the tire’s load carrying
capability.
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*Extra load: A class of P-metric
or Metric tires designed to carry a
heavier maximum load at 42 psi
(2.9 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire’s load
carrying capability.
*kPa: Kilopascal, a metric unit of
air pressure.
*PSI: Pounds per square inch, a
standard unit of air pressure.
*Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of direct
sunlight for an hour or more and
prior to the vehicle being driven for
1 mile (1.6 kilometers).
*Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position) or Tire Label located on
the B-Pillar or the edge of the
driver’s door.
*B-pillar: The structural member
at the side of the vehicle behind
the front door.
* Bead area of the tire: Area of
the tire next to the rim.
* Sidewall of the tire: Area
between the bead area and the
tread.
* Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when mounted
on the vehicle.
*Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
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Information on P Type Tires
H
I
J
K
L
M
A
B
C
D
E
F
G
E142543
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A. P: Indicates a tire, designated
by the Tire and Rim Association,
that may be used for service on
cars, sport utility vehicles,
minivans and light trucks. Note: If
your tire size does not begin with
a letter, this may mean it is
designated by either ETRTO
(European Tire and Rim Technical
Organization) or JATMA (Japan
Tire Manufacturing Association).
B. 215: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 65: Indicates the aspect ratio
which gives the tire's ratio of
height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
F. 95: Indicates the tire's load
index. It is an index that relates to
how much weight a tire can carry.
You may find this information in
your owner’s manual. If not,
contact a local tire dealer.
Note: You may not find this
information on all tires because it
is not required by federal law.
G. H: Indicates the tire's speed
rating. The speed rating denotes
the speed at which a tire is
designed to be driven for extended
periods of time under a standard
condition of load and inflation
pressure. The tires on your vehicle
may operate at different
conditions for load and inflation
pressure. These speed ratings may
need to be adjusted for the
difference in conditions. The
ratings range from 81 mph (130
km/h) to 186 mph (299 km/h).
These ratings are listed in the
following chart.
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Note: You may not find this
information on all tires because it
is not required by federal law.
Speed rating - mph
(km/h)
Letter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
H. U.S. DOT Tire Identification
Number (TIN): This begins with
the letters DOT and indicates that
the tire meets all federal
standards. The next two numbers
or letters are the plant code
designating where it was
manufactured, the next two are
the tire size code and the last four
numbers represent the week and
year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and
Material Used: Indicates the
number of plies or the number of
layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate
the ply materials in the tire and the
sidewall, which include steel,
nylon, polyester, and others.
K. Maximum Load: Indicates the
maximum load in kilograms and
pounds that can be carried by the
tire. Refer to the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), for the correct tire
pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
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*Treadwear The treadwear grade
is a comparative rating based on
the wear rate of the tire when
tested under controlled conditions
on a specified government test
course. For example, a tire graded
150 would wear one and one-half
times as well on the government
course as a tire graded 100.
*Traction: The traction grades,
from highest to lowest are AA, A,
B, and C. The grades represent the
tire's ability to stop on wet
pavement as measured under
controlled conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
*Temperature: The temperature
grades are A (the highest), B and
C, representing the tire's
resistance to the generation of
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturer's maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer's recommended
cold inflation pressure, which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the vehicle label.
The tire suppliers may have
additional markings, notes or
warnings such as standard load,
radial tubeless, etc.
Additional Information
Contained on the Tire Sidewall
for LT Type Tires
A
B
C
B
D
E142544
LT type tires have some additional
information beyond those of P
type tires; these differences are
described below.
Note: Tire Quality Grades do not
apply to this type of tire.
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A. LT: Indicates a tire, designated
by the Tire and Rim Association
(T&RA), that is intended for
service on light trucks.
B. Load Range and Load
Inflation Limits: Indicates the
tire's load-carrying capabilities
and its inflation limits.
C. Maximum Load Dual lb (kg)
at psi (kPa) cold: Indicates the
maximum load and tire pressure
when the tire is used as a dual,
defined as four tires on the rear
axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single, defined as two tires
(total) on the rear axle.
Information on T Type Tires
T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
A
B
C
D
E
E142545
A. T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars,
sport-utility vehicles, minivans and
light trucks.
B. 145: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 80: Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.
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R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns.
Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
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of the driver’s door. Failure to
follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles.
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer’s recommended
cold inflation pressure, which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (i.e.
driven more than 1 mile [1.6 km]),
never bleed or reduce air pressure.
The tires are hot from driving and
it is normal for pressures to
increase above recommended cold
pressures. A hot tire at or below
recommended cold inflation
pressure could be significantly
under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press the
tire gauge onto the valve and
measure the pressure.
3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
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Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T-type mini-spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at 60 psi (4.15 bar).
For full-size and dissimilar spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at the higher of the
front and rear inflation pressure as
shown on the Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire and
cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts or
bulges.
Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail.
Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
E142546
When the tread is worn down to
1/16th of an inch (2 mm), tires
must be replaced to help prevent
your vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to 1/16th of an inch
(2 mm).
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When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed
or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNING: Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(such as load, speed, inflation
pressure, etc.) the tires
experience throughout their
lives.
In general, tires should be
replaced after six years
regardless of tread wear.
However, heat caused by hot
climates or frequent high loading
conditions can accelerate the
aging process and may require
tires to be replaced more
frequently.
You should replace your spare
tire when you replace the road
tires or after six years due to
aging even if it has not been
used.
U.S. DOT Tire Identification
Number (TIN)
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
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Tire Replacement
Requirements
Your vehicle is equipped with tires
designed to provide a safe ride
and handling capability.
WARNING: Only use
replacement tires and wheels
that are the same size, load
index, speed rating and type
(such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel
size may be found on either the
Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or
the door edge that meets the
door-latch post, next to the
driver's seating position), or the
Tire Label which is located on
the B-Pillar or edge of the
driver’s door. If this information
is not found on these labels, then
you should contact your
authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can
affect the safety and
performance of your vehicle,
which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death. Additionally the
use of non-recommended tires
and wheels could cause steering,
suspension, axle, transfer case
or power transfer unit failure. If
you have questions regarding tire
replacement, contact your
authorized dealer as soon as
possible.
WARNING: When
mounting replacement tires and
wheels, you should not exceed
the maximum pressure indicated
on the sidewall of the tire to set
the beads without additional
precautions listed below. If the
beads do not seat at the
maximum pressure indicated,
re-lubricate and try again.
When inflating the tire for
mounting pressures up to 20 psi
(1.38 bar) greater than the
maximum pressure on the tire
sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
4. Use both eye and ear
protection.
For a mounting pressure more
than 20 psi (1.38 bar) greater
than the maximum pressure, a
Ford dealer or other tire service
professional should do the
mounting.
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Always inflate steel carcass tires
with a remote air fill with the
person inflating standing at a
minimum of 12 ft (3.66 m) away
from the wheel and tire
assembly.
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle.
It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
tire pressure monitoring system is
malfunctioning. Your replacement
tire might be incompatible with
your TPMS, or some component
of the TPMS may be damaged.
Safety Practices
WARNING: If your vehicle
is stuck in snow, mud, sand, etc.,
do not rapidly spin the tires.
Spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds.
WARNING: Do not spin the
wheels at over 35 mph (56
km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits.
*Avoid fast starts, stops and turns.
*Avoid potholes and objects on
the road.
*Do not run over curbs or hit the
tire against a curb when parking.
Highway Hazards
No matter how carefully you drive
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
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If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you are
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension (if
equipped) may require alignment
of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle is equipped with a tire
pressure monitoring system,
then the settings for the system
sensors need to be updated.
Always perform the system reset
procedure after tire rotation. If
the system is not reset, it may
not provide a low tire pressure
warning when necessary. See
Tire Pressure Monitoring
System (page 326).
Note: If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
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Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive vehicles (front
tires on the left side of the
diagram)
E142547
Sometimes irregular tire wear can
be corrected by rotating the tires.
USING WINTER TIRES
WARNING: If you choose to install
snow tires on your vehicle, they must be
the same size, construction, and load
range as the original tires listed on the
tire placard, and they must be installed
on all four wheels. Mixing tires of
different size or construction on your
vehicle can adversely affect your
vehicle's handling and braking, and may
lead to loss of vehicle control.
Your vehicle has all-season tires that are
optimized for use in all weather conditions.
As the seasons change you may choose to
use winter tires or snow tires. Winter tires
and snow tires are available to purchase
from an authorized dealer.
We recommend that you use winter tires
when the temperature is 45°F (7°C) or
lower, or in snow and ice conditions.
If you use winter tires or snow tires, inflate
them to the recommended tire pressures
listed on the tire information label. The
label is on the driver side B-pillar.
USING SNOW CHAINS
WARNING: Do not exceed 30 mph
(50 km/h). Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Do not use snow
chains on snow-free roads.
WARNING: Only fit snow chains
to specified tires.
WARNING: If your vehicle is fitted
with wheel trims, remove them before
fitting snow chains.
Only use snow chains on the front wheels.
Do not use self-tensioning snow chains.
Only use snow chains on the following
specified tire sizes:
• 205/60R16.
• 215/55R16.
Note: Do not use snow chains greater than
0.4 in (10 mm).
Maintain correct tire pressures. See Tire
Pressures (page 334).
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Vehicles with Stability Control
When stability control is on, your vehicle
may exhibit some unusual driving
characteristics. To reduce this, switch
traction control off. See Stability Control
(page 185).
Note: The anti-lock brake system continues
to correctly operate.
TIRE PRESSURE MONITORING
SYSTEM
WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
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This device complies with Part 15 of the
FCC Rules and with License exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
Changing Tires With a Tire
Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at
least monthly) using an accurate tire
gauge. See When Inflating Your Tires in
this chapter.
Understanding Your Tire Pressure
Monitoring System
E250820
The tire pressure monitoring system
measures pressure in your road tires and
sends the tire pressure readings to your
vehicle. You can view the tire pressure
readings through the information display.
See General Information (page 98). The
low tire pressure warning light will turn on
if the tire pressure is significantly low. Once
the light is illuminated, your tires are
under-inflated and need to be inflated to
the manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When Your Temporary Spare Tire is
Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
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To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When You Believe Your System is Not
Operating Properly
The main function of the tire pressure
monitoring system is to warn you when
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:
Customer action requiredPossible cause
Low tire pressure
warning light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Tire(s) under-inflated
Solid warning light Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When Your Temporary Spare Tire
is Installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When Your Temporary Spare Tire
is Installed in this section.
Spare tire in use
Flashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
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When Inflating Your Tires
WARNING: Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure
to follow this instruction could result in
personal injury or death.
When putting air into your tires (such as at
a gas station or in your garage), the tire
pressure monitoring system may not
respond immediately to the air added to
your tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2–4 psi (14–28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
Tire Pressure Monitoring System
Reset Procedure
Overview
You must carry out the system reset
procedure after each tire replacement or
adjustment of the tire pressures.
To maintain your vehicle load carrying
capability, your vehicle may require
different tire pressures in the front
compared to the rear. In these cases, the
system illuminates the warning lamp at
different pressures for the front and rear
tires.
If the tires are rotated, you need to reset
the system in order to relearn the positions
of the tire pressure sensors. The system
cannot tell which position a tire pressure
sensor is in, and assumes you have set the
tire pressures correctly.
Performing the Reset Procedure
1. Switch the ignition on.
2. Navigate to the tire monitor menu in
the information display. See
Information Messages (page 100).
3. Press and hold the OK button until a
confirmation message appears. If your
vehicle has a tire pressure monitoring
system reset button, press and hold
the button until a confirmation
message appears.
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CHANGING A ROAD WHEEL
WARNING: The use of tire
sealants may damage your tire pressure
monitoring system and should only be
used in roadside emergencies. If you
must use a sealant, the Ford Tire Mobility
Kit sealant should be used. The tire
pressure monitoring system sensor and
valve stem on the wheel must be
replaced by an authorized dealer after
use of the sealant.
WARNING: If the tire pressure
monitor sensor becomes damaged, it
will no longer function. See Tire
Pressure Monitoring System (page
326).
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See Tire Pressure Monitoring System
(page 326). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
an authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
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• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Changing a Road Wheel
WARNING: When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission selector
lever is in park (P).
WARNING: To help prevent your
vehicle from moving when you change
a tire, be sure to place the transmission
selector lever in park (P), set the parking
brake and block (in both directions) the
wheel that is diagonally opposite (other
side and end of the vehicle) to the tire
being changed.
WARNING: Never get underneath
a vehicle that is supported only by a jack.
If your vehicle slips off the jack, you or
someone else could be seriously injured.
WARNING: Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel.
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WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications.
Note: The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
The jack and tools are located behind a
cover in the left rear of the cargo area.
Remove the wing nut to remove the jack.
Remove the lug nut wrench from the clips
by pulling straight out.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever
to the park (P) position and switch the
ignition off.
E166367
3
4
5
6
3. Open the cap in the rear of the vehicle
and insert the end of the lug wrench
into the guide hole.
4. Turn the handle counterclockwise and
lower the spare tire until it rests on the
ground and the cable is slack.
5. Detach the first cable by pulling the
cap up and sliding it away from the
wheel. Then turn the end of the cable
so it fits through the slot and remove
the cable and bracket.
6. Detach the second cable by
unscrewing the bolt.
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E142551
7. Block the diagonally opposite wheel.
E166369
8. Install the plastic wheel cover remover
to the lug wrench. Insert the wrench
end between the rim and the wheel
cover through the gaps and carefully
remove the cover.
9. Loosen each wheel lug nut one-half
turn counterclockwise but do not
remove them until the wheel is raised
off the ground.
E188744
10. Arrows on the sill panel cover show
the location of the jacking points (A).
E142553
11. Align the slot on top of the jack with
the sheet metal flange indicated by
the jack locator triangle next to the
tire you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
12. Remove the lug nuts with the lug
wrench.
13. Replace the flat tire with the spare
tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
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14. Lower the wheel by turning the jack
handle counterclockwise.
1
2
3
4
5
E75442
15. Remove the jack and fully tighten the
lug nuts in the order shown. Tighten
the lug nuts to the correct
specification. See Lug Nuts (page
335).
16. Fit the wheel cover onto the rim
making sure the valve stem aligns
with the indent in the ring on the back
of the cover. Tap it with the palm of
your hand to lock it into place.
Stowing the Flat or Spare Tire
Do not raise the spare wheel carrier
without the wheel attached. Damage can
occur to the winch mechanism if lowered
without a wheel attached.
Note: Failure to follow spare tire stowage
instructions may result in failure of cable or
loss of spare tire.
Note: Do not lay alloy wheels face down
on the ground, this will damage the paint.
When stowing the flat tire use a sheet or
mat under the wheel to protect the paint.
1. Stow the flat or spare tire with the
valve stem facing downward.
2. Slide the wheel partially under the
vehicle and install the retainer through
the wheel center. Pull on the cables to
align the components at the end of the
cables.
3. Attach the second cable by screwing
the bolt into one of the holes in the
wheel.
4. Turn the end of the first cable so it fits
through the slot and install the cable.
Then slide the cap over the retainer.
5. Turn the jack handle clockwise to raise
the tire to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
significantly when the tire is raised to
the maximum tightness. Tighten to the
best of your ability.
6. Check that the tire is flat against the
frame and is fully tight. Try to push or
pull, then turn the tire to be sure it will
not move. Loosen and retighten, if
necessary. Failure to properly stow the
spare tire may result in failure of the
winch cable and loss of the tire.
7. Repeat this tightness check procedure
when servicing the spare tire pressure
(every six months, per scheduled
maintenance information), or at any
time that the spare tire is disturbed
through service of other components.
Return the jack and tools to the storage
position in the cargo area.
TIRE PRESSURES
The recommended tire inflation pressures
are on the tire information label on the
driver side B-pillar.
Check all tire pressures when they are cold,
at least once every two weeks.
Note: You may need to remove the spare
wheel from the spare wheel carrier to check
the tire pressure.
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x x x x x x
x x x x x x
x x x xx x
A
CDEF
B
E254145
Vehicle model.A
Vehicle load.B
Measure unit.C
Rear tire pressure.D
Front tire pressure.E
Tire size.F
Spare Tire
WagonVan
Tire Size
psi (bar)psi (bar)
42 psi
(2.9 bar)
44 psi (3 bar)
215/55 R16
97V XL
LUG NUTS
Wheel Lug Nut Torque Specifications
WARNING: When you install a wheel, always remove any corrosion, dirt or foreign
materials present on the mounting surfaces of the wheel or the surface of the wheel
hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners
that attach the rotor to the hub so they do not interfere with the mounting surfaces of
the wheel. Installing wheels without correct metal-to-metal contact at the wheel
mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while
your vehicle is in motion, resulting in loss of vehicle control, personal injury or death.
Ib-ft (Nm)
*
Bolt size
150 (204)M14 x 1.5
*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance, for example tire rotation, changing a flat tire or wheel removal.
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E145950
Wheel pilot boreA
Inspect the wheel pilot bore and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
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ENGINE SPECIFICATIONS - 1.5L ECOBLUE
1.5L TDCiEngine
91Cubic inches.
1-3-4-2Firing order.
16.4:1Compression ratio.
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ENGINE SPECIFICATIONS - 2.0L DURATEC-HE (MI4)/2.0L FLEX
FUEL
2.0L GDIEngine
121Cubic inches.
1-3-4-2Firing order.
Coil on plugIgnition system.
0.033–0.037 in (0.85–0.95 mm)Spark plug gap.
12.0:1Compression ratio.
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ENGINE SPECIFICATIONS - 2.5L
Specifications
152Cubic inches.
9.7:1Compression ratio.
0.049–0.053 in (1.25–1.35 mm)Spark plug gap.
Minimum 87 octaneRequired fuel.
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Capacities and Specifications
MOTORCRAFT PARTS - 1.5L ECOBLUE
Part NumberComponent
FA-1938Air filter element.
FL-2082Oil filter.
FD-4650Fuel filter.
FP-70 (front)Cabin air filter.
FP-75 (auxiliary AC)
WW-2954 (driver side)Windshield wiper blade.
WW-2953 (passenger side)
WW-2960Rear window wiper blade.
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company’ s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
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MOTORCRAFT PARTS - 2.0L DURATEC-HE (MI4)/2.0L FLEX
FUEL
Part NumberComponent
FA-1938Air filter element.
FL-910SOil filter.
SP-535Spark plugs.
FP-70 (front)Cabin air filter.
FP-75 (auxiliary AC)
WW-2954 (driver side)Windshield wiper blade.
WW-2953 (passenger side)
WW-2960Rear window wiper blade.
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company’ s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 431).
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MOTORCRAFT PARTS - 2.5L
Part NumberComponent
FA-1910Air filter element.
FL-910SOil filter.
BXT-40RBattery.
SP-530Spark plugs.
FP-70 (front)Cabin air filter.
FP-75 (auxiliary AC)
WW-2954 (driver side)Windshield wiper blade.
WW-2953 (passenger side)
WW-2960Rear window wiper blade.
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company’ s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 431).
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VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION - 6-SPEED
AUTOMATIC TRANSMISSION
E142806
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
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DescriptionCode
Six-speed automatic trans-
mission 6F35
6
TRANSMISSION CODE
DESIGNATION - 8-SPEED
AUTOMATIC TRANSMISSION
E142806
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
DescriptionCode
Eight-speed automatic
transmission 8F35
8
CAPACITIES AND
SPECIFICATIONS - 1.5L
ECOBLUE
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
6.8 fl oz (200 ml)28.2 oz (0.8 kg)All.
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Materials
SpecificationName
WSS-M17B21-AR-1234yf Refrigerant (U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf
(Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®
(Canada)
YN-35 (U.S. & Canada)
Engine
Engine Oil
An engine oil viscosity grade and
specification label is on the underside of
the hood.
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E248032
A
C
B
X.X.X.X
XXX-XXXXXX-X
X.X
Engine oil fill capacity including
the oil filter.
A
Engine oil viscosity grade.B
Engine oil specification.C
E258300
E276509
Adding Engine Oil
Only add engine oil that meets the defined
specification and viscosity grade in small
quantities of no more than 0.13 gal (0.5 L).
Wait for one minute after each refill step
to allow the engine oil to flow into the oil
pan and register on the engine oil dipstick.
See Engine Oil Check (page 276).
Engine Coolant
Capacities
QuantityVariant
8.5 qt (8 L)All.
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Capacities and Specifications
Materials
SpecificationName
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
Fuel Tank
Capacities
QuantityVariant
14.5 gal (55 L)All.
Diesel Exhaust Fluid
Capacities
QuantityVariant
4.6 gal (17.6 L)All.
Materials
SpecificationName
WSS-M99C130-AMotorcraft® Diesel Exhaust Fluid (U.S.)
Motorcraft® Diesel Exhaust Fluid / Fluide pour
échappement diesel Motorcraft® (Canada)
PM-27-GAL, PM-27-JUG (U.S.)
CPM-27-J (Canada)
Washer Reservoir
Capacities
QuantityVariant
3.1 qt (2.9 L)All.
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Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® ULV transmission fluid.
Capacities
QuantityVariant
9.0 qt (8.5 L)All.
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Materials
SpecificationName
WSS-M2C949-AMERCON® ULVMotorcraft® MERCON® ULV Automatic Transmis-
sion Fluid (U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft® (Canada)
XT-12-QULV (U.S. & Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
CAPACITIES AND
SPECIFICATIONS - 2.0L
DURATEC-HE (MI4)/2.0L FLEX
FUEL
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
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Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
5.9 fl oz (175 ml)29.1 oz (0.825 kg)All.
Materials
SpecificationName
WSS-M17B21-AR-1234yf Refrigerant (U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf
(Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®
(Canada)
YN-35 (U.S. & Canada)
Engine
Engine Oil
E142732
E275759
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
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We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
Capacities
Including the Oil FilterVariant
4.8 qt (4.54 L)All.
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
Engine Coolant
Capacities
QuantityVariant
8.5 qt (8 L)All.
Materials
SpecificationName
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
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Fuel Tank
Capacities
QuantityVariant
15.8 gal (59.8 L)All.
Washer Reservoir
Capacities
QuantityVariant
3.1 qt (2.9 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
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Capacities and Specifications
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® ULV transmission fluid.
Capacities
QuantityVariant
9.0 qt (8.5 L)All.
Materials
SpecificationName
WSS-M2C949-AMERCON® ULVMotorcraft® MERCON® ULV Automatic Transmis-
sion Fluid (U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft® (Canada)
XT-12-QULV (U.S. & Canada)
Locks
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
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Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS - 2.5L
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage not covered by
the vehicle Warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities
Refrigerant OilRefrigerantVariant
5.9 fl oz (175 ml)29.1 oz (0.825 kg)All.
Materials
SpecificationName
WSS-M17B21-AR-1234yf Refrigerant (U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf
(Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil (U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®
(Canada)
YN-35 (U.S. & Canada)
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Capacities and Specifications
Engine
Engine Oil
E142732
E275759
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN PLUS requirements and display the
API Certification Mark for gasoline engines.
Do not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
Capacities
Including the Oil FilterVariant
5.7 qt (5.4 L)All.
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
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Capacities and Specifications
Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extreme cold
climates, where the ambient temperature
reaches -22°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C947-B1Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil
(U.S.)
(Canada)
XO-0W20-Q1SP (U.S.)
E240522
Engine Coolant
Capacities
QuantityVariant
8.5 qt (8 L)All.
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Capacities and Specifications
Materials
SpecificationName
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
Fuel Tank
Capacities
QuantityVariant
15.8 gal (59.8 L)All.
Washer Reservoir
Capacities
QuantityVariant
3.1 qt (2.9 L)All.
Materials
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
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Capacities and Specifications
Materials
SpecificationName
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® LV transmission fluid.
Capacities
QuantityVariant
9.0 qt (8.5 L)All.
Materials
SpecificationName
MERCON® LV WSS-M2C938-AMotorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Locks
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Capacities and Specifications
Materials
SpecificationName
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials
SpecificationName
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
BULB SPECIFICATION CHART
Power (Watt)SpecificationLamp
21/5W21/5W.Rear lamp and stoplamp.
55H11.Cornering lamps.
24PY24W.Front direction indicator.
55H11.Front fog lamp.
5W5W.
Front position lamp.
1
5W5W.Side marker lamp.
55H11.Headlamp low beam.
55H9.Headlamp high beam.
35D3S.
Headlamp low beam and high beam.
2
5W5W.Side direction indicator.
5W5W.
License plate lamp.
3
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Capacities and Specifications
Power (Watt)SpecificationLamp
LED.LED.
License plate lamp.
4
21WY21W.Rear direction indicator.
16921.Reversing lamp.
1
Front position lamps are also available as LED lamps.
2
Vehicles with HID headlamps.
3
Vehicles with rear cargo doors.
4
Vehicles with Liftgate.
LEDs are not serviceable. If a LED fails have your vehicle checked as soon as possible.
Interior Lamps
Power (Watt)SpecificationLamp
6W6W.Luggage compartment lamp.
10Festoon.
Cargo area lamp.
1
6W6W.Map reading lamp.
1
If your vehicle has LED cargo area lamps they are not serviceable. If a LED fails have
your vehicle checked as soon as possible.
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Capacities and Specifications
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
About the Modem - Vehicles
Without: SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
About the Modem - Vehicles With:
SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
If you do not enable the modem using the
FordPass app, you can still enable the
modem using the touchscreen to get
automatic system updates.
Enabling the Modem Using
FordPass
1. Open the FordPass app on your device
and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your
vehicle.
5. Switch the ignition on.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm the association of your vehicle
with your FordPass account.
Enabling the Modem Using the
Touchscreen - Vehicles With:
SYNC 3
Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select Connectivity Settings.
3. Switch connectivity features on.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3
Select the settings option on the
feature bar.
1. Select Wi-Fi.
2. Select View Available Networks.
3. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Network Connectivity
NETWORK CONNECTIVITY – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Fi
network.
– Password error.
• Enter the correct network password.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
• Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection.
– Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak.
– Obstructed network signal.
• If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see.
– Hidden network.
• Make the network visible and try again.
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Network Connectivity
Possible Cause and ResolutionSymptom
I cannot see the Wi-Fi
Hotspot name when I search
for Wi-Fi networks on my
cell phone or other device.
– System limitation.
• Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
• Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
• Use an more reliable Wi-Fi hotspot.
Software downloads take
too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
• Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Mobile Network
Possible Cause and ResolutionSymptom
– Modem is not enabled.
• Enable the modem through FordPass.
– Weak network signal.
• Move your vehicle closer to a place where the
network signal is not obstructed.
I cannot confirm association
with FordPass when trying
to enable the modem.
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Network Connectivity
CREATING A WI-FI HOTSPOT -
VEHICLES WITHOUT: SYNC 3
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select Settings.
4. Select Wi-Fi visibility.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select Vehicle Hotspot.
3. Select Settings.
Note: The SSID is the hotspot name.
4. Scroll to Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CREATING A WI-FI HOTSPOT -
VEHICLES WITH: SYNC 3
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select Settings.
4. Select Edit.
5. Select Wi-Fi Visibility.
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Wi-Fi Hotspot
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select Vehicle Hotspot.
3. Select Settings.
Note: The SSID is the hotspot name.
4. Select View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD - VEHICLES
WITHOUT: SYNC 3
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select Vehicle Hotspot.
3. Select Settings.
4. Select SSID: ___.
5. Enter your required SSID.
6. Select Done.
7. Select Password: ___.
8. Enter your required password.
9. Select Done.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD - VEHICLES WITH:
SYNC 3
Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select Vehicle Hotspot.
3. Select Settings.
4. Select Edit.
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Wi-Fi Hotspot
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long
periods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in the
vehicle’s CD player.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Ask an
authorized dealer for more information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
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Audio System
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of
the disc toward the edge. Do not clean in
a circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
• There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
• MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA
extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES
WITHOUT: SYNC 3
Switching the Audio Unit On and
Off
E260686
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Audio System
Adjusting the Volume
E248939
E260697
Selecting the Radio
Press the button to select radio
mode.
Press the button again to display
the available radio sources. Repeatedly
press the button to scroll through the
available radio sources.
Changing Radio Stations
Manual Tuning
E260687
A
B
Tune by station list or tune by
frequency.
A
Station list tuning.B
E248947
Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.
Selecting Media
E100027
Press the button to select media
mode.
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Audio System
Press the button again to display the
available media sources. Repeatedly press
the button to scroll through the available
media sources.
Scrolling Through the Menu
Options
E248947
E260782
Selecting a Menu Option
E248946
E260781
Returning to the Previous Screen
Seek Up and Next Track Button
Seek Down and Previous Track
Button
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Audio System
Pausing or Playing Media
In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
System Settings
E142607
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Using a Cell Phone
You can make a call from a
recent call list, contact list or dial
a number.
AUDIO UNIT - VEHICLES WITH:
SYNC 3
Switching the Audio Unit On and
Off
Adjusting the Volume
E248939
Changing Radio Stations
Manual Tuning
E270235
Note: You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Seek Up and Next Track Button
Select to skip to the next track.
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Audio System
Press and hold the button to fast forward
through the track.
Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press the
button again to pause the track.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
AM/FM RADIO - VEHICLES
WITHOUT: SYNC 3
Selecting a Radio Source
Press the button to display the
available radio sources.
Repeatedly press the button to scroll to
the desired radio source.
Press the OK button.
Station Presets
To store a radio station, press and hold one
of the numeric preset buttons.
Note: Six presets can be stored for each
radio source.
Manually Changing Radio Stations
E248947
Rotate the control to change the
frequency.
Automatically Changing Radio
Stations
Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band.
Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
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Audio System
Selecting a Station from the List
Press the OK button to view available
stations.
AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
WITHOUT: SYNC 3
Adjusting the Clock
E142607
Press the button.
Select the clock and follow the instructions
on the screen.
CONNECTING A BLUETOOTH
DEVICE - VEHICLES WITHOUT:
SYNC 3
Pairing a Device
E142607
Press the button.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device and enable Emergency
Assistance.
SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
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Audio System
SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
E208625
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
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Audio System
ActionConditionMessage
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC 3
Selecting a Bluetooth Source
E100027
Press the button to display the
menu.
Repeatedly press the button to scroll to
the Bluetooth device.
Press the OK button.
Press the button to play the
track. Press the button again to
pause the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all
phones.
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITHOUT:
SYNC 3
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Note: The NTFS file system is not
supported.
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Audio System
Selecting the USB Device
E100027
Press the button to display the
menu.
Repeatedly press the button to scroll to
your USB device.
Press the OK button.
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Press the OK button to view the available
categories.
USB PORT
USB Ports could be in the following
locations:
• On the center console below the
gearshift lever.
• Under the front passenger double seat
cushion.
You can use the USB port to charge a
device only when the engine is running.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving.
E142599
Press and hold the voice control
button on the steering wheel.
Note: This only works when connected via
Bluetooth. See Connecting a Bluetooth
Device (page 373).
Note: When using voice recognition use the
language set on the device.
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
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Audio System
GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button changes color
when you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
E270673
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing it
takes you to the home screen view.
HomeB
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 398).
ClockC
This displays the current outside temperature.Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature BarE
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SYNC™ 3
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
911 Assist off.
Cell phone network signal
strength.
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
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FunctionsFeature Bar Item
(If equipped)
Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 384).
Using the Controls on the Steering
Wheel
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT: Press to end a call or
reject an incoming call.
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SYNC™ 3
Note: On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:Touch the control repeatedly to switch
between media sources (modes).
See Steering Wheel (page 78).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power: Switch the audio system on
and off.
• VOL: Control the volume of playing
audio.
• Seek and Tune: se as you normally
would in audio modes.
• Eject: Eject a CD from the audio
system.
• SOURCE or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6: Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 367).
• DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons: Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control (page 114).
Safety Information
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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SYNC™ 3
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
Please refer to the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
To connect your system to Wi-Fi,
select:
Menu Item
Settings
Wi-Fi
You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings.
See Settings (page 398). You can also
perform a master reset. See SYNC™ 3
Troubleshooting (page 412).
If you would like to switch this feature
on later, select:
Menu Item
Settings
General
From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
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SYNC™ 3
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Customer Assistance
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 398). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company and
Ford of Canada do not access the system
data for any purpose other than as
described absent consent, a court order,
or where required by law enforcement,
other government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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SYNC™ 3
HOME SCREEN
E271188
See Entertainment (page 390).A
See Phone (page 392).B
See Navigation (page 393).C
USING VOICE RECOGNITION
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.
E142599
Press the voice control button
on the steering wheel and wait
for the voice prompt.
Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.
Note: Turn the volume control when a voice
prompt plays to adjust the volume.
Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are
designed to help you from any screen:
• List of Commands
• Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
the local Ford website.
General
DescriptionVoice Command
Get a list of voice commands for a specific feature.
1
___ List of Commands
Cancel an active voice session.Cancel
Get a list of voice commands for a specific feature.
1
___ Help
Return to the previous screen.Go back
Go to the main menu.Main Menu
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DescriptionVoice Command
Go to the next page.Next Page
Go to the previous page.Previous Page
1
Add the name of the feature to the command.
Entertainment
Audio Source
DescriptionVoice Command
Use the radio.Radio
Use the CD player.CD Player
Use a Bluetooth device.Bluetooth Stereo
Use a USB or media player.USB
Radio
DescriptionVoice Command
Listen to AM radio.AM
Tune to a specific AM frequency.
1
AM ___
Listen to DAB radio.DAB
Listen to FM radio.FM
Tune to a specific FM frequency.
1
FM ___
1
Add the radio frequency to two decimal places to the command.
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USB and Media Player
DescriptionVoice Command
Play your music by category.
1
Play Album ___
Play Artist ___
Play Audiobook ___
Play Genre ___
Play Playlist ___
Play Podcast ___
Play Song ___
Browse music on a USB device.
Browse All Albums
Browse All Artists
Browse All Audiobooks
Browse All Genres
Browse All Playlists
Browse All Podcasts
Browse All Songs
Browse your music by category on a USB device.
1
Browse Album ___
Browse Artist ___
Browse Audiobook ___
Browse Genre ___
Browse Playlist ___
Browse Podcast ___
1
Add an album name, artist name, audiobook name, genre name, playlist name, podcast
name or track name to the command. Say the name exactly as it appears on your device.
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Phone
DescriptionVoice Command
Pair a cell phone or Bluetooth enabled device.Pair Phone
Redial the last number that you dialed.Redial
Dial a number.
1
Dial ___
Call a specific contact from your phonebook.
2
Call ___
Call a specific contact from your phonebook at a
specific location.
3
Call ___ ___
Listen to a text message.Listen to Message
Listen to a specific text message from a list of text
messages.
Listen to Message ___
Reply to the last text message.Reply to Message
1
Add the number you want to dial to the command.
2
Add a contact name from your phonebook to the command. Say the first and last name
of your contact exactly as it appears on your device.
3
Add a contact name and location from your phonebook to the command. Say the first
and last name of your contact exactly as it appears on your device.
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Navigation (If Equipped)
Setting a Destination
DescriptionVoice Command
Enter a destination address. When prompted,
provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.Find a POI
Search for a nearby point of interest by category.
1
Destination Nearest ___
Search for a point of interest category.
1
Find a POI Category
Set your saved home address as your destination.Drive Home
Set your saved place of work as your destination.Drive to Work
Display and select from a list of previous destina-
tions.
Show Previous Destinations
Display and select from a list of favorite destinations.Show Favorites
1
Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance
DescriptionVoice Command
Cancel the current route.Cancel Route
Select an alternate route.Detour
Repeat the last guidance prompt.Repeat Instruction
Display an overview of the route.Show Route
Display the map on the touchscreen.Show Map
Display a two-dimensional map with north toward
the top of the touchscreen.
North Up
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction
you are traveling toward the front.
Show 3D
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SYNC™ 3
Apps
General
DescriptionVoice Command
Start an app. The system prompts your for the app
name.
Mobile Applications
Get a list of apps running on your device.List Applications
Search and connect to apps running on your device.Find Applications
Active App
DescriptionVoice Command
Get a list of voice commands for a specific app.
1
___ Help
Close an app.
1
Exit ___
1
Add an app name to the command.
Voice Settings
DescriptionVoice Command
Go to the voice settings menu.Voice Settings
Switch long voice prompts on.Interaction Mode Novice
Switch short voice prompts on.Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.Voice Command Lists On
Switch the display of voice commands off.Voice Command Lists Off
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Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT
Select the entertainment option
on the feature bar.
E271797
Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
Using the Radio
Setting a Radio Station Using the
Touchscreen
Directly Tuning a Radio Station
Select Sources.
Select AM or FM.
Select Frequency.
Enter the frequency of the radio station
and select Enter.
Note: You must enter the frequency to two
decimal places.
Selecting a Radio Station From a List
Select Sources.
Select FM or DAB.
Select Station.
Select a radio station from the list.
Switching Traffic Announcements On
Select Traffic (TA).
Note: If you switch traffic announcements
on, traffic announcements broadcast by
radio stations interrupt the current audio
source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets
to allow different drivers to store their
favorite radio stations.
Set a radio station.
Select Presets.
Note: Only do this if you wish to select a
different set of presets.
Press and hold one of the preset buttons.
Note: The radio briefly mutes to indicate
the radio station has been stored.
Streaming Music From a Bluetooth
Device
Check the compatibility of your device on
the regional Ford website.
Pair your device. See Phone (page 392).
Select Sources.
Select Bluetooth.
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Searching for Tracks on a Bluetooth
Device
Select Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Repeating Tracks on a Bluetooth
Device
Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format Bluetooth device. You
can repeat one track, all tracks or all tracks
in one folder on a Bluetooth device.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device
in a Random Order
Select to play tracks in a random
order.
Playing Music From a USB or Media
Player
Connect your device to a USB port.
Select Sources.
Select USB.
Note: The system indexes your music
before you can play it.
Searching for Tracks on a USB or Media
Player
Select Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Note: You can also browse by album, artist,
audiobook, genre, playlist, podcast or track
name.
Repeating Tracks on a USB or Media
Player
Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format USB or media player.
You can repeat one track, all tracks or all
tracks in one folder on a USB or media
player.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Supported Devices
The system supports most USB and media
players, including iOS and Android devices.
Supported File Formats
The system supports the following file
formats:
• MP3, MP4, WMA, WAV, AAC, AIFF, APE,
DSD, and FLAC audio file formats.
• MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC file extensions.
• FAT, exFAT, and NTFS file systems.
Audio File Metadata
The system organizes files on your USB or
media player by metadata tags. Metadata
tags contain information about the file. If
the metadata tags for the files on your USB
or media player contain no information,
the system classifies them as unknown.
The system can index up to 50000 tracks
on a USB device or media player, and up
to 10 devices.
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PHONE
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Check the compatibility of your device on
the local Ford website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on.
Select the phone option on the
feature bar.
1. Select Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell
phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your
cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Alphabetically sort your contacts. See
Settings (page 398).
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell
phone.
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2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile .
5. Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
Apple CarPlay
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off
Select the settings option on the
feature bar.
1. Select Apple CarPlay Preferences.
2. Switch Apple CarPlay off.
Android Auto
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Switching Android Auto Off
Select the settings option on the
feature bar.
1. Select Android Auto.
2. Switch Android Auto off.
NAVIGATION
Note: For more information, refer to the
local Ford website.
Select the navigation option on
the feature bar.
E270674
Map view menu.A
Zoom in.B
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Zoom out.C Route guidance menu.D
Destination entry menu.E
Setting a Destination
Destination Entry Menu
DescriptionItem
Enter a destination address.Search
Display and select from a list of previous destinations.Previous Destinations
Set your saved home address as your destinationHome
Set your saved place of work as your destination.Work
Display and select from a list of favorite destinations.Favorites
Setting a Destination Using the Text
Entry Screen
E230655
Text entry field.A
Information icon.B
Automatic suggestions based on
the text you enter.
C
Extended keyboard.D
Search.E
Keyboard settings.F
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
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Setting a Destination Using the Map
Screen
E230868
Re-center the map.A
Selected location.B
3D map rotation. Swipe left or
right.
C
Start route guidance.D
Destination name.E
Show feature bar.F
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the
direction you are traveling toward the
top of the screen.
• A two-dimensional map with north
toward the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front.
Zoom
Display more or less detail on the map.
Note: You can use pinch gestures to zoom
in and out. Place two fingers on the screen
and move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Route Guidance
E270675
Turn indicator. Select to hear the
last voice prompt.
A
Point of interest.B
Estimated time of arrival,
distance to destination or time
to destination.
C
Current road.D
Mute guidance prompts.E
Note: To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
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Route Guidance Menu
DescriptionMenu Item
Adjust your map preferences for when route guidance is active.Screen View
View a full screen map when route guidance is active.Full Map
View highway exit information for your current route.Highway Exit Info
View the turn list for your current route. Select a road to avoid
it.
Turn List
View traffic nearby or on your current route.
1
Traffic List
Adjust navigation settings. See Settings (page 398).Navigation Settings
View information about your current location.Where Am I?
Cancel route guidance.Cancel Route
View the entire current route on the map.View Route
View an alternative route compared to your current one.Detour
Change the order or remove waypoints.Edit Waypoints
The system determines the order of waypoints for you.Optimize Order
Go to the next screen and start the new route.Go
1
Reliant upon traffic message channel or live traffic.
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note: If you have inadvertently adjusted
the volume to zero, press the turn indicator
button to play the last voice prompt and
then adjust the volume to the desired level.
Muting Guidance Prompts
Select the mute option on the
screen to mute guidance
prompts.
Note: The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
You can add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select Add Waypoint.
4. Select Go.
Canceling Route Guidance
Select the route guidance menu
option on the active guidance
screen.
Select Cancel Route.
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Note: The route guidance menu option is
always in the bottom right-hand corner of
the main map.
Live Traffic (If Equipped)
Live traffic provides near real-time traffic
information to help you plan the fastest
route to your destination. You must have
an active subscription for Live Traffic.
E270955
Traffic congestion.A
Traffic incident.B
Urgent warning.C
Switching Live Traffic On
Note: Before you begin, enable the modem
using the FordPass app. See General
Information (page 377).
Select the settings option on the
feature bar.
1. Select SYNC Connect.
2. Select Connectivity Settings.
3. Switch Connectivity Features on
4. Switch Location on.
5. Switch Vehicle data & Remote ctrl on.
6. Switch Live Traffic on.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
APPS
Note: For more information about available
apps, refer to the regional Ford website.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. See Settings (page 398).
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Note: We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges.
Note: We recommend that you check the
app provider's terms and conditions and
privacy policy before using their app.
Note: Make sure that you have an active
account for apps that you want to use
through the system.
Note: Some apps will work with no setup.
Others require you to configure some
personal settings before you can use them.
Using Apps on an iOS Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Apple CarPlay off. See Phone
(page 392).
2. Connect your device to a USB port or
pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select
Disable.
4. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: When using a navigation app, the app
needs to be open and the device needs to
remain unlocked.
Using Apps on an Android Device
Select the apps option on the
feature bar.
1. If your device is connected via USB,
switch Android Auto off. See Phone
(page 392).
2. Pair your device. See Phone (page 392).
3. Start the apps on your device that you
want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an
Android Device
1. Connect your device to a USB port.
2. Switch Android Auto off. See Phone
(page 392).
3. Switch on Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
4. Select the apps option on the feature
bar.
5. Select the navigation app that you
want to use on the touchscreen.
Note: When using a navigation app, the app
needs to stay in the foreground of the device
and the device needs to remain unlocked.
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.
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Sound
Pressing this button allows you to adjust
the following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media PlayerCover Art Priority
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Action and DescriptionMenu Item
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
This allows you to view the version level of the Gracenote Database.Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings.
Bluetooth
Pressing this button allows you to access
the following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
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The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’ s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
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Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Pressing the info icon next to the device
name allows you to see phone and device
information
Action and DescriptionMenu Item
Manage Contacts
You can then select:
Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
Last NameFirst Name
Select this option to re-download your contact list manually.Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts
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Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receive
a call. This option may not be available for all phones. If this option
is available, it is the default setting.
Use Phone Ring-
tone
You can also select one of the three available ringers.
Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada.
Select this button to modify the on or off
setting for this feature. If the mobile
phone’s contacts have been downloaded,
you can adjust the following option:
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Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Radio Text
RefreshAutoset Presets
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.
Sirius XM (If equipped)
Action and DescriptionMenu Item
After selecting a category, the seek function only stops on channels
that are inside that selected category.
Set Category for
Seek
Select to create a personal identification number (PIN). This allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on, off or delete alerts.Edit Alerts
The Electronic Serial Number is on this screen. This number is necessary to activate,
modify or track your account through Sirius XM.
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Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.POI Icons
A rest area POI icon may display on the map regardless of this setting.
Select POIsWhen this feature is active you can select the
icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
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Second Level Messages, Actions and DescriptionsMenu Item
Enable or disable considering traffic information when planning a
route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Dynamic Route
Guidance
If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigation
route.
Avoid Toll
Roads
If selected, SYNC 3 avoids the use of Ferries or Trains when computing
a navigation route.
Avoid
Ferries/Car
Trains
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance
Prompts
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device.
The connected devices send data to us in
the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place.
Note: All Mobile Apps may not be
compatible with the system.
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Note: Standard data rates will apply. We
are not responsible for any additional
charges you may receive from your service
provider, when your vehicle sends or receives
data through the connected device. This
includes any additional charges incurred due
to driving in areas when roaming out of a
home network.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile Apps
Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
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Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-
sions are organized into groups. By pressing the info book icon, you
can see which signals are included in each group.
There may also
be SYNC 3
enabled apps
listed under
these options.
Note: We are not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you give us approval to
provide to an app.
General
Access and adjust the system settings,
voice features, as well as phone, navigation
and wireless settings.
Menu Item
Select to have the touchscreen display in English,
Spanish or French.
Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Panel Beep
When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
Automatic System Updates
Information pertaining to the system and its software.About SYNC
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information.
System Wi-Fi
You can access the following:
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SYNC™ 3
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
Note: It is the account owner’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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SYNC™ 3
Note: Data you share, e.g. the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, between us and the
vehicle network carrier is used to provide
the Vehicle Hotspot service in accordance
with your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any successfully delivered updates.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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SYNC™ 3
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
The screen goes black and does not display anything. To switch the
screen back on, simply tap the screen.
Display Off
Make the screen display brighter or dimmer.Brightness
Enable this option to have your screen display minimal content.
Pressing anywhere on the screen, using the reverse camera, or touching
an interactive icon returns the screen to normal content.
Calm Screen
Allows you to select a screen background color.Background
You can select:Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options.
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SYNC™ 3
Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone • Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device.
Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device.
Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 390).
The file format is not
supported by SYNC 3.
Update media index. See Settings (page
398).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
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SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does not
provide a hotspot
SYNC 3 does not currently
provide a hotspot.
SYNC 3 is not seen when
searching for Wi-Fi networks
from your phone or other
devices.
Check the signal quality
(under network details), if
SYNC 3 indicates good or
excellent, test with another
high-speed equipped
hotspot where the environ-
ment is more predictable.
Poor signal strength, too far
from the hotspot, hotspot is
supporting multiple
connections, slow Internet
connection or other prob-
lems.
Software download takes
too long.
Test the connection with
another device, if the
hotspot requires a subscrip-
tion, you may contact the
service provider.
It is possible that there is no
new software. The
connected hotspot may be
a managed one and it
requires either a subscrip-
tion or agreeing to the terms
and conditions.
SYNC 3 seems to connect
with a hotspot and the
signal strength is excellent
but the software is not being
updated.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a
compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
Additionally, make sure you
You did not connect an
Applink Compatible phone
to SYNC 3.
AppLink Mobile Applica-
tions: When I select
"Connect Mobile Apps,"
SYNC 3 does not find any
applications.
pair and connect your phone
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some appsAppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device.
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language.
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website.
Ford Support
United States: 1-800-392-3673Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.comWebsite
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 337).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle has an Intelligent Oil-Life
Monitor system, a message appears in the
information display at the proper oil
change interval. This interval may be up to
one year or 10,000 mi (16,000 km), hybrid
vehicles may exceed 10,000 mi
(16,000 km).
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Scheduled Maintenance
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See Oil
Change Indicator Reset (page 277).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals,
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the our
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’ s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
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Scheduled Maintenance
Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioning
hoses
Engine air filter
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Scheduled Maintenance
Multi-Point Inspection
Suspension components for leaks or
damage
Exhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure
2
Fluid levels
1
; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1
Brake, coolant recovery reservoir, automatic transmission and window washer
2
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles
(12000-16000 km)
Normal commuting with highway driving
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Scheduled Maintenance
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km)
Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km)
Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter.
**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
*
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 276).
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Scheduled Maintenance
Brake Fluid Maintenance
1
Change brake fluid.
2
Every 3 Years
1
Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2
Brake fluid servicing requires special equipment available at your authorized dealer.
Other maintenance items
1
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant.
2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Inspect accessory drive belt(s).
3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).
4
1
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3
After initial inspection, inspect every other oil change until replaced.
4
If not replaced within the last 100000 miles (160000 kilometers).
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Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
• Example 1: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
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Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change automatic transmission fluid.Every 30000 miles (48000
km)
Replace spark plugs.Every 60000 miles (96000
km)
*
This is an optional feature.
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.
*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000
km)
*
Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 276).
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Scheduled Maintenance
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes.
WARNING: Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car
E239120
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Appendices
Van
E239122
Truck
E239121
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Appendices
Antenna PositionsMaximum output power Watt (Peak
RMS)
Frequency Band
MHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
• You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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Appendices
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
• You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
Limitations
• Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process. It is your responsibility to
monitor any speech recognition
functions included in the system.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, translate, disassemble or
attempt to discover any source code
or underlying ideas or algorithms of the
SOFTWARE nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation or
to the extent as may be permitted by
the licensing terms governing use of
any open source components included
with the SOFTWARE.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to
the extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
• Single EULA: The end user
documentation for the DEVICES and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
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• SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICES, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.
• Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or
its designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components".) SOFTWARE updates
may cause you to incur additional
charges from your wireless service
provider. If FORD MOTOR COMPANY
or third party software and services
suppliers provide or make available to
you Supplemental Components and
no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. FORD MOTOR
COMPANY, its affiliates and/or its
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to
you or made available to you through
the use of the SOFTWARE.
• Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
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UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
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SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
• Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy: Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services: Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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Your Responsibilities and Assumptions of
Risk
• You agree to each of the following:(a)
Any use of the SOFTWARE while
driving an automobile or other vehicle
in violation of applicable law or
otherwise driving in an unsafe manner
presents a significant risk of distracted
driving and should not be attempted
under any circumstances;(b) Use of
the SOFTWARE at excessive volume
poses a significant risk of hearing
damage and should not be attempted
under any circumstances;(c) The
SOFTWARE may not be compatible
with new or different versions of an
operating system, third party software,
or third party services, and the
SOFTWARE may potentially cause a
critical failure of an operating system,
third party software, or third party
service.(d) Any third party service
accessed by or third party software
used with the SOFTWARE (I) may
charge an additional fee for access, (ii)
may not work correctly, on an
uninterrupted basis, or error free, (iii)
may change streaming formats or
discontinue operation, (iv) may contain
adult, profane or offensive content; and
(v) may contain inaccurate, false or
misleading traffic, weather, financial
or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
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CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
• The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
Binding Arbitration and Class Action
Waiver
(a) Application. This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up
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the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“AAA”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’S
principal place of business. The arbitrator
may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
(g) Arbitration fees and incentives.
• I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA’ s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement
offer made before the arbitrator was
appointed (“last written offer”), your
dispute goes all the way to an
arbitrator’s decision (called an
“award”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
• ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s
and arbitrator’s fees and expenses.
• iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
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filing, AAA, and arbitrator’s fees and
expenses. It will not seek its attorney’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
• Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
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is dependent on the accuracy of
navigation, as the maps or functionality
of the TeleNav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
• TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE
FROM COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT
OF THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.
• Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
• TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
OR THE LIKE) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE
TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
• You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit
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to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
• You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
conferred by implication, statute,
inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
TeleNav Software (collectively, "Notices")
electronically. TeleNav may provide such
Notices by posting them on TeleNav's
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
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Appendices
8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words "include" and "including" and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
"without limitation".
9. Other Vendors Terms and Conditions
• The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement
includes end-user terms applicable to
these companies (included at the end
of this Agreement), and thus your use
of the Telenav Software is also subject
to such terms. You agree to comply
with the following additional terms and
conditions, which are applicable to
Telenav’s third party vendor licensors::
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
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Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law. The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users. If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
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B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
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either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
IGN “INSTITUTO
GEOGRAFICO NACIONAL
ARGENTINO”
Argen-
tina
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement,
HERE shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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is conditioned on Client’ s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry(ies)
“© Bundesamt für Eich-
und Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung
der zuständigen Behörden
entnommen”
Germany
“Contains Ordnance
Survey data © Crown
copyright and database
right 2010 Contains Royal
Mail data © Royal Mail
copyright and database
right 2010”
Great Britain
“Copyright Geomatics
Ltd.”
Greece
“Copyright © 2003; Top-
Map Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando
quale riferimento anche
cartografia numerica ed
al tratto prodotta e fornita
dalla Regione Toscana.”
Italy
“Copyright © 2000;
Norwegian Mapping
Authority”
Norway
“Source: IgeoE – Portugal”Portugal
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“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden.”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER
MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service may
practice one or more of the following U.S.
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459;
6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent 6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
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("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device. This device
may contain content belonging to
Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote. You agree that you
will use the content from Gracenote
("Gracenote Content") , Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree not
to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
or any Gracenote Data (except in a Tag
associated with a music file) to any third
party. YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers.
Gracenote, respectively, reserve all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and
Gracenote Content, including all ownership
rights. Under no circumstances will either
Gracenote become liable for any payment
to you for any information that you provide,
including any copyrighted material or
music file information. You agree that
Gracenote may enforce its respective
rights, collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
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IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
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SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITHOUT: SYNC
3
Radio Frequency Statement
IC Identification NumberFCC Identification NumberComponent Name
3043A-AHUCHRFORDNT8-AHUCHRFORDAudio Unit
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful
interference.
2. The device accepts any interference
received, including interference that
could cause undesired operation.
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement
IC Identification NumberFCC Identification NumberSYNC Version
216B-SYNCG3-LACJ-SYNCG3-L3.0
216B-FA170BCARHSACJ-FA-170-BCARHS3.1
216B-FG185SG32MHACJ-FG-185-SG32MH3.2
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful
interference.
2. The device accepts any interference
received, including interference that
could cause undesired operation.
DECLARATION OF
CONFORMITY - VEHICLES
WITH: WIRELESS ACCESSORY
CHARGING
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
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FCC Identification NumberComponent Name
L2C0066TWireless accessory charger.
This equipment has been tested and found to comply with Part 18 of the FCC Rules.
This equipment generates, uses, and can radiate radio frequency energy and may cause
harmful interference to radio communications. There is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, please consult the dealer.
This product is not end-user servicable.
This device complies with Industry Canada licence-exempt RSS standards. Operation is
subject to the following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that could cause
undesired operation.
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TYPE APPROVALS
Radio Frequency Certifications for
Tire Pressure Monitoring
Sensor(s)
Argentina
E207816
Brazil
E197509
Canada
IC: 850K-11545917
IC: 2546A-FP3
European Union EU
E207818
Ghana
E253824
Jordan
E253823
Malaysia
E253822
Mexico
E253812
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E253813
Moldova
E197811
Morocco
E207821
Oman
E253817
Philippines
E198001
Russia
E253816
Serbia
E197844
Singapore
E253820
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South Africa
E198002
South Korea
E253819
Taiwan
E203679
Ukraine
E253818
United Arab Emirates
E207817
United States of America
FCC ID: OUC11545917
FCC ID: MRXFP3
Radio Frequency Certifications for
Mid Range Radar
Argentina
E269659
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Ghana
E269662
Jordan
E269660
Morocco
E269661
South Africa
E269664
United Arab Emirates
E269663
Radio Frequency Certifications for
Passive Anti-Theft System
Argentina
E274065
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Brazil
E269675
Canada
IC: 850K-11545917
Djibouti
E274068
Ghana
E269674
Jamaica
E274067
Jordan
E269666
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Malaysia
E269673
Morocco
E269670
Paraguay
E274066
Pakistan
E275754
Serbia
E269672
Singapore
E269676
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South Africa
E269667
Ukraine
E269671
United Arab Emirates
E269668
United States of America
FCC ID: OUC11545917
Vietnam
E269677
Radio Frequency Certifications for
Radio Transceiver Module
Canada
IC: 3659A-F03AM315RX
IC: 3659A-F04AM902TRX
Djibouti
E272192
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Jamaica
E272193
Jordan
E272194
Morocco
E269683
Pakistan
E269684
E287633
Paraguay
E272195
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Serbia
E269681
South Africa
E269685
Ukraine
E269682
United Arab Emirates
E272196
United States of America
FCC ID: LTQF03AM315RX
FCC ID: LTQF04AM902TRX
Radio Frequency Certifications for
Blind Spot Information System
Canada
RSS-310 compliant, per FCC Test report
no.: 1-8707/14-01-03
Ghana
E269695
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Malaysia
E269697
South Africa
E269696
United Arab Emirates
E269694
United States of America
FCC ID: OAYSRR3B
Vietnam
E269693
Radio Frequency Certifications for
Wireless Charging
United Arab Emirates
E272903
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South Korea
E273475
Radio Frequency Certifications for
SYNC 3
Brazil
E252722
E282218
China
E291427
Radio Frequency Certifications for
Cruise Control Module
Canada
IC: 3432A-0065TR
United States of America
FCC ID: L2C0065TR
Radio Frequency Certifications for
Body Control Module
Canada
IC: 7812A-A2C738448
Model # : M : A2C750526
Model # : M : A2C750561
United States of America
FCC ID: M3NA2C738448
Model # : M : A2C750526
Model # : M : A2C750561
Radio Frequency Certification for
Keys and Remote Controls
Canada
IC : 7812A-A2C931423
IC: 7812A-A2C931426
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IC: 3248A-A08TAA
IC: 3248A-A08TDA
China
E291429
E291430
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for
Audio Unit
Canada
IC: 3043A-UP375AHU
United States
FCC ID: NT8-16UP375AHU
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9
911 Assist............................................................52
A
A/C
See: Climate Control..........................................114
About 911 Assist..............................................52
About This Manual...........................................7
ABS
See: Brakes............................................................181
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes................................................................182
Accessories....................................................425
Accessories
See: Replacement Parts
Recommendation............................................14
ACC
See: Using Adaptive Cruise Control...........204
Active Park Assist.........................................193
Using Active Park Assist..................................194
Adjusting the Headlamps.........................287
Horizontal Aim Adjustment...........................288
Vertical Aim Adjustment.................................287
Adjusting the Steering Wheel....................78
Airbag Disposal................................................51
Air Conditioning
See: Climate Control..........................................114
Air Filter
See: Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue.............................................................293
See: Changing the Engine Air Filter -
2.5L....................................................................294
Alarm
See: Anti-Theft Alarm........................................76
AM/FM Radio - Vehicles Without: SYNC
3.......................................................................372
Selecting a Radio Source................................372
Anti-Theft Alarm............................................76
Alarm System........................................................76
Arming the Alarm..................................................77
Disarming the Alarm............................................77
Full Guard and Reduced Guard.......................76
Triggering the Alarm............................................76
Appendices...................................................446
Apps..................................................................397
Using Apps on an Android Device...............398
Using Apps on an iOS Device.......................398
Using Mobile Navigation on an Android
Device...............................................................398
At a Glance........................................................18
Audible Warnings and Indicators.............96
Airbag Secondary Warning Audible
Warning..............................................................96
Automatic Transmission Audible
Warning..............................................................96
Door Ajar Audible Warning...............................96
Fasten Seatbelt Audible Warning..................97
Headlamps On Audible Warning....................97
Key in Ignition Audible Warning......................97
Parking Brake On Audible Warning................97
Audio System................................................367
General Information..........................................367
Audio Unit Clock and Date Displays -
Vehicles Without: SYNC 3......................373
Adjusting the Clock...........................................373
Audio Unit - Vehicles With: SYNC 3.......371
Adjusting the Volume........................................371
Changing Radio Stations.................................371
Pausing or Playing Media................................372
Seek Down and Previous Track
Button................................................................372
Seek Up and Next Track Button....................371
Sound Settings....................................................372
Switching the Audio Unit On and Off..........371
Switching the Screen On and Off................372
Audio Unit - Vehicles Without: SYNC
3......................................................................368
Adjusting the Volume......................................369
Changing Radio Stations................................369
Pausing or Playing Media.................................371
Returning to the Previous Screen................370
Scrolling Through the Menu Options.........370
Seek Down and Previous Track
Button...............................................................370
Seek Up and Next Track Button...................370
Selecting a Menu Option................................370
Selecting Media.................................................369
Selecting the Radio..........................................369
Sound Settings....................................................371
Switching the Audio Unit On and Off........368
Switching the Screen On and Off.................371
System Settings..................................................371
489
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Using a Cell Phone..............................................371
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................83
Automatic Climate Control........................115
Directing Air to the Footwell Air Vents........116
Directing Air to the Instrument Panel Air
Vents...................................................................116
Directing Air to the Windshield Air
Vents...................................................................116
Setting the Blower Motor Speed...................116
Setting the Temperature..................................116
Switching Auto Mode On and Off.................115
Switching Maximum Cooling On and
Off.........................................................................115
Switching Maximum Defrost On and
Off.........................................................................115
Switching the Air Conditioning On and
Off.........................................................................115
Switching the Climate Control On and
Off.........................................................................115
Switching the Recirculated Air On and
Off.........................................................................115
Automatic High Beam Control.................84
Automatic High Beam Control Information
Messages...........................................................86
Automatic High Beam Indicator....................86
Overriding Automatic High Beam
Control................................................................86
Switching Automatic High Beam Control
On or Off.............................................................85
Automatic Transmission - 6-Speed
Automatic Transmission.........................176
Brake Shift Interlock...........................................176
Selector Lever Positions...................................176
SelectShift™........................................................176
Automatic Transmission - 8-Speed
Automatic Transmission.........................178
Brake Shift Interlock..........................................178
Selector Lever Positions...................................178
SelectShift™........................................................178
Automatic Transmission Fluid
Check.............................................................282
Auto-Start-Stop............................................152
Information Messages......................................153
Principle of Operation.......................................152
Replacing the Battery........................................153
Switching the System On and Off................153
Using Auto-Start-Stop.....................................152
Autowipers........................................................79
Settings...................................................................80
Auxiliary Power Points................................136
12 Volt DC Power Point.....................................136
B
Battery
See: Changing the 12V Battery.....................284
Blind Spot Information System..............216
...................................................................................216
Switching the System On and Off...............218
System Errors.......................................................218
Using the Blind Spot Information
System................................................................217
BLIS
See: Blind Spot Information System...........216
Bonnet Lock
See: Opening and Closing the Hood..........270
Booster Seats..................................................30
Types of Booster Seats......................................30
Brake Fluid Check........................................283
Brakes................................................................181
General Information...........................................181
Breaking-In.....................................................247
Bulb Specification Chart..........................360
C
Cabin Air Filter................................................119
Capacities and Specifications - 1.5L
EcoBlue........................................................345
Air Conditioning System.................................345
Automatic Transmission................................349
Brake System......................................................349
Diesel Exhaust Fluid.........................................348
Engine....................................................................346
Fuel Tank..............................................................348
Grease....................................................................350
Locks......................................................................350
Washer Reservoir...............................................348
Capacities and Specifications - 2.0L
Duratec-HE (MI4)/2.0L Flex
Fuel................................................................350
Air Conditioning System...................................351
Automatic Transmission.................................354
Brake System......................................................353
490
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Engine.....................................................................351
Fuel Tank...............................................................353
Grease....................................................................354
Locks......................................................................354
Washer Reservoir...............................................353
Capacities and Specifications -
2.5L.................................................................355
Air Conditioning System.................................355
Automatic Transmission.................................359
Brake System......................................................358
Engine....................................................................356
Fuel Tank..............................................................358
Grease...................................................................360
Locks......................................................................359
Washer Reservoir...............................................358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net...............................................230
Removing the Net..............................................232
Car Wash
See: Cleaning the Exterior...............................297
Catalytic Converter......................................166
On-Board Diagnostics System.....................166
Changing a Bulb..........................................288
Central High Mounted Brake Lamp............292
Front Fog Lamps.................................................291
Headlamp............................................................289
Interior Lamps.....................................................292
License Plate Lamp..........................................292
Rear Lamps...........................................................291
Side Direction Indicator..................................290
Changing a Fuse..........................................269
Fuse Types...........................................................269
General Information.........................................269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330
Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information.....................................................330
Stowing the Flat or Spare Tire......................334
Changing the 12V Battery.........................284
Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter -
2.5L................................................................294
Changing the Front Wiper Blades.........285
Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or
Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or
Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades.....................285
Child Restraint and Seatbelt
Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety.......................................................21
General Information.............................................21
Child Safety Locks..........................................33
Left-Hand Side......................................................34
Right-Hand Side...................................................34
Cigar Lighter...................................................136
Cleaning Leather Seats..............................301
Cleaning Products.......................................296
Cleaning the Exterior..................................297
Cleaning the Headlamps................................297
Exterior Chrome Parts.....................................298
Exterior Plastic Parts........................................298
Stripes or Graphics...........................................298
Underbody...........................................................298
Under Hood.........................................................298
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................301
Cleaning the Interior...................................299
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats...............................................299
Instrument Cluster Screens, LCD Screens
and Radio Screens......................................300
Leather Interior..................................................300
Mirrors...................................................................300
Rear Windows....................................................300
Seatbelts..............................................................299
Storage Compartments, Cup Holders and
Ashtrays............................................................301
Suede Micro Fiber Fabric...............................300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper
Blades...........................................................299
491
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Clearing All MyKeys.......................................63
MyKey Information Messages.........................63
Climate Control..............................................114
Cold Weather Precautions.......................248
Connecting a Bluetooth Device -
Vehicles Without: SYNC 3......................373
Pairing a Device...................................................373
Connecting the Vehicle to a Mobile
Network........................................................362
About the Modem.............................................362
Enabling the Modem Using
FordPass..........................................................362
Enabling the Modem Using the
Touchscreen...................................................362
Connecting the Vehicle to a Wi-Fi
Network - Vehicles With: SYNC
3.......................................................................362
Coolant Check
See: Engine Coolant Check............................278
Cornering Lamps............................................87
Crash Sensors and Airbag Indicator.......50
Creating a MyKey - Vehicles With: Push
Button Start..................................................60
MyKey Information Messages..........................61
Creating a MyKey - Vehicles Without:
Push Button Start.......................................60
MyKey Information Messages.........................60
Creating a Wi-Fi Hotspot - Vehicles With:
SYNC 3.........................................................365
Connecting a Device to the Wi-Fi
Hotspot............................................................366
Finding the Wi-Fi Hotspot Name and
Password.........................................................366
Creating a Wi-Fi Hotspot - Vehicles
Without: SYNC 3.......................................365
Connecting a Device to the Wi-Fi
Hotspot............................................................365
Finding the Wi-Fi Hotspot Name and
Password.........................................................365
Cross Traffic Alert.........................................218
Cross Traffic Alert Indicator...........................220
Cross Traffic Alert Information
Messages..........................................................221
Cross Traffic Alert System
Limitations......................................................220
Cross Traffic Alert System Sensors............220
Switching Cross Traffic Alert On or
Off......................................................................220
Using Cross Traffic Alert...................................218
Cruise Control...............................................203
Principle of Operation......................................203
Cruise control
See: Using Cruise Control...............................203
Customer Assistance.................................256
D
Data Recording..................................................9
911 Assist Privacy Notice.....................................13
Comfort, Convenience and Entertainment
Data........................................................................11
Event Data.................................................................11
Service Data............................................................10
Services That Third Parties Provide...............12
Services That We Provide..................................12
Vehicles With a Modem......................................12
Vehicles With SYNC.............................................12
Daytime Running Lamps............................84
Type 1 - Conventional
(Non-Configurable).......................................84
Type 2 - Configurable.........................................84
Declaration of Conformity - Vehicles
With: SYNC 3..............................................474
Radio Frequency Statement.........................474
Declaration of Conformity - Vehicles
With: Wireless Accessory
Charging.......................................................474
Declaration of Conformity - Vehicles
Without: SYNC 3.......................................473
Radio Frequency Statement.........................473
Diesel Particulate Filter..............................170
Diesel Particulate Filter Automatic
Regeneration.....................................................171
Diesel Particulate Filter Manual
Regeneration....................................................172
On-Board Diagnostics System......................170
Direction Indicators........................................87
Doors and Locks.............................................66
Drive Belt Routing - 1.5L EcoBlue..........295
Drive Belt Routing - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel...............................295
Drive Belt Routing - 2.5L...........................295
Driver Alert......................................................210
Driver Alert System Display..............................211
Driver Alert System Messages.......................212
Driver Alert System Warnings........................210
492
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Switching Driver Alert On or Off.....................211
Driver and Passenger Airbags...................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment........................................................44
Driver Knee Airbag.........................................49
Driving Aids.....................................................210
Driving Hints...................................................247
Driving Through Water...............................248
DRL
See: Daytime Running Lamps.........................84
E
Eco......................................................................221
Eco Mode System Display...............................221
Principle of Operation.......................................221
Economical Driving......................................247
Electromagnetic Compatibility..............446
Emergency Call Limitations.......................53
Emergency Call Requirements..................52
Emission Law.................................................165
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........166
Tampering With a Noise Control
System...............................................................165
End User License Agreement.................448
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................448
Engine Block Heater....................................150
Using the Engine Block Heater.......................151
Engine Coolant Check................................278
Adding Coolant...................................................279
Coolant Change.................................................280
Engine Coolant Temperature
Management..................................................282
Fail-Safe Cooling...............................................280
Recycled Coolant..............................................280
Severe Climates.................................................280
Engine Cooling Fan - Diesel.....................278
Engine Cooling Fan - Gasoline................278
Engine Emission Control............................165
Engine Immobilizer
See: Passive Anti-Theft System.....................74
Engine Oil Check..........................................276
Adding Engine Oil...............................................277
Engine Oil Dipstick - 1.5L EcoBlue.........276
Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L.....................276
Engine Specifications - 1.5L
EcoBlue.........................................................337
Engine Specifications - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel...............................338
Engine Specifications - 2.5L....................339
Entertainment..............................................390
Playing Music From a USB or Media
Player.................................................................391
Streaming Music From a Bluetooth
Device...............................................................390
Using the Radio..................................................390
Environment......................................................17
Essential Towing Checks...........................241
Before Towing a Trailer....................................243
Hitches...................................................................242
Launching or Retrieving a Boat or Personal
Watercraft.......................................................244
Safety Chains......................................................242
Trailer Brakes.......................................................243
Trailer Lamps.......................................................243
Trailer Towing Connector................................242
When Towing a Trailer.....................................243
Event Data Recording
See: Data Recording..............................................9
Export Unique Options.................................16
Exterior Mirrors...............................................90
Adjusting the Mirrors..........................................90
Folding the Mirrors................................................91
F
Fan
See: Engine Cooling Fan - Diesel.................278
See: Engine Cooling Fan - Gasoline............278
Fastening the Seatbelts..............................36
Seatbelt Locking Modes....................................37
Using Seatbelts During Pregnancy................36
Flat Tire
See: Changing a Road Wheel.......................330
Flat Tire Inflation
See: Tire Sealant and Inflator Kit................306
Floor Mats......................................................248
Fog Lamps - Front
See: Front Fog Lamps........................................86
Ford Credit.........................................................13
US Only.....................................................................13
493
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Ford Protect...................................................426
Ford Protect Extended Service Plan
(CANADA ONLY)...........................................427
Ford Protect Extended Service Plans (U.S.
Only)..................................................................426
Front Fog Lamps............................................86
Front Fog Lamp Indicator.................................86
Switching the Front Fog Lamps On or
Off.........................................................................86
Front Parking Aid..........................................189
Front Parking Aid Information
Messages...........................................................191
Object Distance Indicator...............................190
Front Passenger Sensing System............45
Front Wiper Blades
See: Changing the Front Wiper Blades......285
Fuel and Refueling.......................................154
Fuel Consumption........................................163
Advertised Capacity..........................................163
Fuel Economy......................................................163
Fuel Filler Funnel Location........................159
Fuel Quality - Diesel....................................154
Biodiesel................................................................156
Diesel Fuel Additives .........................................157
Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........155
Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ......................154
Fuel Quality - E85........................................158
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................158
Switching Between E85 and
Gasoline............................................................159
Fuel Quality - Gasoline...............................157
Choosing the Right Fuel...................................157
Fuel Shutoff....................................................251
Ignition Switch.....................................................251
Keyless Starting...................................................251
Fuse Box Locations.....................................263
Engine Compartment Fuse Box...................263
Passenger Compartment Fuse Box............263
Fuses................................................................263
Fuse Specification Chart..........................264
Engine Compartment Fuse Box...................264
Passenger Compartment Fuse Box............267
G
Gauges...............................................................93
Engine Coolant Temperature Gauge............94
Fuel Gauge..............................................................93
Information Display.............................................93
Gearbox
See: Transmission...............................................176
General Information on Radio
Frequencies...................................................54
General Maintenance Information.......428
Multi-Point Inspection.....................................430
Owner Checks and Services..........................429
Protecting Your Investment...........................428
Why Maintain Your Vehicle?.........................428
Why Maintain Your Vehicle at Your
Dealership?.....................................................428
Getting Assistance Outside the U.S. and
Canada.........................................................259
Getting the Services You Need...............256
Away From Home..............................................256
Global Opening..............................................90
H
Handbrake
See: Parking Brake.............................................182
Hazard Flashers.............................................251
Headlamp Adjusting
See: Adjusting the Headlamps.....................287
Headlamp Exit Delay....................................84
Headrest
See: Head Restraints.........................................120
Head Restraints............................................120
Adjusting the Head Restraint..........................121
Heated Exterior Mirrors................................119
Heated Rear Window...................................118
Heated Seats..................................................135
Heated Windshield.......................................118
Heating
See: Climate Control..........................................114
Hill Start Assist..............................................182
Switching the System On and Off...............183
Using Hill Start Assist.......................................183
494
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control.................................116
Defogging or Clearing the Windshield of
Thin Ice................................................................117
Defogging the Side Windows in Cold
Weather..............................................................117
General Hints........................................................116
Quickly Cooling the Interior..............................117
Recommended Settings for Cooling............117
Recommended Settings for Heating............117
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control.............................................................117
Defogging or Clearing the Windshield of
Thin Ice...............................................................118
Defogging the Side Windows in Cold
Weather..............................................................118
General Hints.........................................................117
Quickly Cooling the Interior.............................118
Quickly Heating the Interior..............................117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
Hints on Driving With Anti-Lock
Brakes............................................................182
Home Screen................................................384
Hood Lock
See: Opening and Closing the Hood..........270
Horn.....................................................................78
I
Ignition Switch...............................................139
Starting the Engine............................................140
Switching the Ignition Off...............................139
Switching the Ignition On................................140
Switching the Ignition to Accessory
Mode...................................................................139
In California (U.S. Only).............................257
Information Displays....................................98
General Information...........................................98
Information Messages...............................100
Active Park Assist..............................................100
Adaptive Cruise Control....................................101
Alarm........................................................................101
Automatic High Beam Control......................102
Auto-Start-Stop.................................................102
Blind Spot Information and Cross Traffic
Alert Systems..................................................103
Brake System.......................................................103
Doors and Locks.................................................104
Driver Alert............................................................104
Engine.....................................................................104
Fuel System..........................................................105
Headlamps...........................................................105
Hill Start Assist....................................................105
Lane Keeping System.......................................105
Maintenance........................................................106
MyKey......................................................................107
Parking Aid............................................................107
Parking Brake.......................................................108
Pre-Collision Assist...........................................108
Rear Window Lock.............................................108
Remote Control..................................................108
Selective Catalytic Reductant
System..............................................................109
Stability Control....................................................111
Starting System.....................................................111
Steering System....................................................111
Tire Pressure Monitoring System...................112
Transmission.........................................................112
Wireless Accessory Charging..........................113
Installing Child Restraints...........................23
Child Restraints.....................................................23
Using Lap and Shoulder Belts.........................23
Using Lower Anchors and Tethers for
Children (LATCH)............................................25
Using Tether Straps.............................................27
Instrument Cluster.........................................93
Instrument Lighting Dimmer.....................83
Instrument Panel - LHD................................19
Instrument Panel - RHD...............................18
Interior Lamps.................................................88
Courtesy Lamp.....................................................88
Reading Lamps.....................................................88
Interior Mirror - Vehicles With:
Auto-Dimming Interior Mirror..................91
Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror..................91
Introduction.........................................................7
J
Jump Starting the Vehicle........................252
Connecting the Jumper Cables....................252
495
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Jump Starting......................................................253
Preparing Your Vehicle.....................................252
Removing the Jumper Cables.......................253
K
Keyless Entry....................................................70
Disabled Keys..........................................................71
General Information............................................70
Locking and Unlocking the Doors with the
Key Blade............................................................72
Locking Your Vehicle...........................................70
Passive Key.............................................................70
Unlocking Your Vehicle........................................71
Keys and Remote Controls.........................54
L
Lane Keeping System..................................212
Lane Keeping System Display........................214
Lane Keeping System Messages..................216
Lane Keeping System Settings......................213
Lane Keeping System Warning Lamps and
Indicators..........................................................215
Switching Lane Keeping System On or
Off........................................................................213
Liftgate...............................................................73
Lighting Control..............................................82
Headlamp Flasher...............................................83
High Beams............................................................82
Parking Lamps......................................................82
Lighting..............................................................82
General Information............................................82
Load Carriers
See: Roof Racks and Load Carriers.............232
Load Carrying................................................229
Load Limit.......................................................233
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................237
Vehicle Loading - with and without a
Trailer.................................................................233
Locking and Unlocking................................66
Autolock..................................................................68
Autounlock.............................................................68
Emergency Locking with the Key...................68
Locking and Unlocking the Doors From
Inside...................................................................66
Locking and Unlocking the Doors with the
Key Blade............................................................67
Opening the Double Rear Doors....................66
Opening the Double Rear Doors From
Inside...................................................................69
Remote Control....................................................66
Smart Unlocks for Integrated Keyhead
Transmitter.........................................................67
Unlocking the Doors with the Interior Door
Handles...............................................................67
Luggage Anchor Points.............................229
Lug Nuts
See: Changing a Road Wheel.......................330
Lug Nuts..........................................................335
M
Maintenance..................................................270
General Information.........................................270
Manual Climate Control..............................114
Directing Air to the Footwell Air Vents.........114
Directing Air to the Instrument Panel Air
Vents....................................................................114
Directing Air to the Windshield Air
Vents....................................................................114
Setting the Blower Motor Speed...................114
Setting the Temperature...................................115
Switching Maximum Cooling On and
Off.........................................................................114
Switching Maximum Defrost On and
Off.........................................................................114
Switching the Air Conditioning On and
Off.........................................................................114
Switching the Climate Control On and
Off.........................................................................114
Switching the Recirculated Air On and
Off.........................................................................114
Manual Liftgate...............................................73
Closing the Liftgate..............................................73
Opening the Liftgate...........................................73
Unlocking the Liftgate.........................................73
Manual Seats..................................................122
Adjusting the Lumbar Support......................123
Adjusting the Seat Backrest...........................123
Adjusting the Seat Height................................123
Moving the Seat Backward and
Forward..............................................................122
Single Passenger Seat......................................123
496
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Message Center
See: Information Displays.................................98
Mirrors
See: Windows and Mirrors...............................89
Mobile Communications Equipment.......15
Motorcraft Parts - 1.5L EcoBlue.............340
Motorcraft Parts - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel................................341
Motorcraft Parts - 2.5L..............................342
MyKey Settings...............................................59
Configurable Settings.........................................59
Non-Configurable Settings..............................59
MyKey – Troubleshooting - Vehicles
With: Push Button Start...........................64
What is an admin key?......................................64
Why can I not clear the MyKeys?...................64
Why can I not create a MyKey?......................64
Why can I not program a MyKey?..................64
Why can I not start the engine with a
MyKey?................................................................65
Why does the MyKey distance not
accumulate?.....................................................65
MyKey – Troubleshooting - Vehicles
Without: Push Button Start....................64
What is an admin key?......................................64
Why can I not clear the MyKeys?...................64
Why can I not create a MyKey?......................64
Why can I not program a MyKey?..................64
Why does the MyKey distance not
accumulate?.....................................................64
MyKey™.............................................................59
Principle of Operation........................................59
N
Navigation......................................................393
Changing the Format of the Map................395
Live Traffic............................................................397
Michelin Travel Guide.......................................397
Navigation Map Updates................................397
Route Guidance.................................................395
Setting a Destination.......................................394
Zoom......................................................................395
Network Connectivity................................362
Connecting the Vehicle to a Mobile
Network............................................................362
Network Connectivity –
Troubleshooting........................................363
Normal Scheduled Maintenance...........431
Intelligent Oil-Life Monitor™.........................431
Maintenance Intervals.....................................432
O
Oil Change Indicator Reset.......................277
Resetting the Oil Life Monitoring
System...............................................................277
Oil Check
See: Engine Oil Check.......................................276
Opening and Closing the Hood..............270
Closing the Hood.................................................271
Opening the Hood.............................................270
Ordering Additional Owner's
Literature.......................................................261
Obtaining a French Owner’s Manual..........261
Overhead Console.......................................138
Rear Door Storage Compartment................138
P
Parking Aids....................................................187
Principle of Operation.......................................187
Parking Brake.................................................182
Passive Anti-Theft System.........................74
Programming a Passive Key.............................75
Programming a Remote Flip Key....................74
SecuriLock®...........................................................74
Passive Key Backup Position.....................58
PATS
See: Passive Anti-Theft System.....................74
Perchlorate........................................................13
Personalized Settings................................100
Measure Units.....................................................100
Switching Chimes Off......................................100
Personal Safety System™..........................42
How Does the Personal Safety System
Work?..................................................................42
Phone...............................................................392
Android Auto.......................................................393
Apple CarPlay.....................................................393
Pairing Your Cell Phone for the First
Time...................................................................392
Text Messaging...................................................392
Using Your Cell Phone.....................................392
497
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Playing Media From a USB Device -
Vehicles Without: SYNC 3......................375
Selecting the USB Device...............................376
Supported Audio File Formats......................375
Post-Crash Alert System..........................254
Power Door Locks
See: Locking and Unlocking.............................66
Power Seats....................................................124
Power Windows - Vehicles With:
One-Touch Open Driver Window.........90
One-Touch Open.................................................90
Power Windows - Vehicles With: Rear
Power Windows .........................................89
Bounce-Back.........................................................89
One-Touch Close.................................................89
One-Touch Open.................................................89
Rear Window Lock..............................................90
Pre-Collision Assist.....................................223
Distance Alert......................................................225
Distance Indication...........................................225
Pre-Collision Assist Information
Messages..........................................................227
Pre-Collision Assist System Sensors.........226
Pre-Collision Assist Warning Lamp.............227
Programming a MyKey..................................61
Protecting the Environment........................17
Puncture
See: Changing a Road Wheel.......................330
Push Button Ignition Switch....................140
Failure to Start - Vehicles with Manual
Transmission...................................................140
Fast Restart...........................................................142
Key Outside Vehicle Audible Warning.........142
Starting System Information
Messages..........................................................142
Starting The Engine - Vehicles with
Automatic Transmission............................140
Starting The Engine - Vehicles with Manual
Transmission...................................................140
Stopping the Engine When Your Vehicle is
Moving - Vehicles with Automatic
Transmission....................................................141
Stopping the Engine When Your Vehicle is
Moving - Vehicles with Manual
Transmission....................................................141
Stopping the Engine When Your Vehicle is
Stationary - Vehicles with Automatic
Transmission....................................................141
Stopping the Engine When Your Vehicle is
Stationary - Vehicles with Manual
Transmission....................................................141
Switching the Ignition On to Accessory
Mode..................................................................140
Vehicles with a Diesel Engine........................140
R
Rear Parking Aid............................................187
Object Distance Indicator...............................188
Rear Parking Aid Information
Messages..........................................................189
Rear Passenger Climate Controls...........118
Adjusting the Blower Motor Speed...............118
Directing Air to the Footwell Air Vents........118
Directing Air to the Overhead Air
Vents...................................................................118
Directing Air to the Overhead Air Vents and
the Footwell Air Vents..................................118
Switching the Rear Passenger Climate
Controls On and Off......................................118
Rear Seats - Long Wheelbase, Vehicles
With: 60/40 Split Second Row
Seating...........................................................132
Second Row Seats.............................................132
Third Row Seats..................................................133
Rear Seats - Long Wheelbase, Vehicles
With: Second Row Dual Captain
Chairs..............................................................125
Second Row Seats.............................................125
Third Row Seats...................................................127
Rear Seats - Short Wheelbase................128
Second Row Seats.............................................128
Third Row Seats..................................................130
Rear Under Floor Storage.........................229
Adjustable Load Floor......................................229
Passenger Compartment Floor....................229
Rear View Camera......................................200
Switching the Rear View Camera Off........202
Switching the Rear View Camera On..........201
Using the Display................................................201
Vehicles With Parking Aid...............................202
Rear View Camera
See: Rear View Camera..................................200
Rear Window Wiper and Washers............81
Rear Window Washer..........................................81
Rear Window Wiper.............................................81
498
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Rear Wiper Blades
See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...............286
See: Changing the Rear Wiper Blades -
Vehicles With: Rear Cargo Doors............287
Recommended Towing Weights...........239
Calculating the Maximum Loaded Trailer
Weight..............................................................240
Reduced Engine Performance................247
Refueling...........................................................161
Refueling System Overview............................161
Refueling System Warning..............................163
Refueling Your Vehicle.......................................161
Remote Control - Vehicles With: Keyless
Entry and Push Button Start...................54
Locating Your Vehicle.........................................56
Removable Key Blade........................................54
Replacing the Battery.........................................55
Sounding the Panic Alarm................................56
Remote Control - Vehicles With: Remote
Flip Key............................................................57
Locating Your Vehicle.........................................58
Replacing the Battery.........................................57
Sounding the Panic Alarm................................58
Repairing Minor Paint Damage..............302
Replacement Parts
Recommendation........................................14
Collision Repairs....................................................14
Scheduled Maintenance and Mechanical
Repairs..................................................................14
Warranty on Replacement Parts.....................14
Replacing a Lost Key or Remote
Control............................................................58
Reporting Safety Defects (Canada
Only)...............................................................261
Reporting Safety Defects (U.S.
Only)...............................................................261
Roadside Assistance..................................250
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................251
Vehicles Sold in the United States: Getting
Roadside Assistance...................................250
Vehicles Sold in the United States: Using
Roadside Assistance...................................250
Roadside Emergencies..............................250
Roof Racks and Load Carriers.................232
Maximum Load Weights.................................232
Running-In
See: Breaking-In..................................................247
Running Out of Fuel....................................159
Adding Fuel From a Portable Fuel
Container..........................................................160
Filling a Portable Fuel Container..................159
S
Safety Canopy™............................................49
Safety Precautions......................................154
Satellite Radio...............................................373
Satellite Radio Electronic Serial Number
(ESN).................................................................374
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service..................374
Troubleshooting.................................................374
Scheduled Maintenance Record...........436
Scheduled Maintenance..........................428
Seatbelt Extension.........................................41
Seatbelt Height Adjustment......................38
Seatbelt Reminder........................................39
Belt-Minder™........................................................39
Seatbelts...........................................................35
Principle of Operation.........................................35
Seatbelt Warning Lamp and Indicator
Chime..............................................................38
Conditions of operation.....................................39
Seats.................................................................120
Security...............................................................74
Selective Catalytic Reductant
System...........................................................167
Diesel Exhaust Fluid Guidelines....................167
Filling the Diesel Exhaust Fluid Tank...........167
Filling the Diesel Exhaust Fluid Tank Using
a Container......................................................169
Filling the Diesel Exhaust Fluid Tank Using
a Fuel Station Pump....................................168
Selective Catalytic Reductant System
Warning Lamp.................................................170
Settings...........................................................398
911 Assist..............................................................403
Ambient Lighting................................................410
Bluetooth.............................................................400
Clock......................................................................400
Display.....................................................................411
General.................................................................408
Media Player........................................................399
499
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Mobile Apps........................................................406
Navigation............................................................405
Phone.....................................................................401
Radio......................................................................404
Sound....................................................................399
Valet Mode............................................................412
Vehicle....................................................................410
Voice Control.........................................................411
Wi-Fi & Hotspot................................................408
Side Airbags.....................................................48
Side Sensing System...................................191
Object Distance Indicator................................192
Sitting in the Correct Position..................120
Sliding Door.....................................................69
Snow Chains
See: Using Snow Chains.................................325
Spare Wheel
See: Changing a Road Wheel.......................330
Special Notices................................................14
New Vehicle Limited Warranty.........................14
Notice to Owners of Pickup Trucks and
Utility Type Vehicles........................................15
On Board Diagnostics Data Link
Connector............................................................15
Special Instructions..............................................14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled
Maintenance..............................................434
Speed Control
See: Cruise Control...........................................203
Stability Control............................................185
Principle of Operation.......................................185
Starter Switch
See: Ignition Switch...........................................139
Starting a Diesel Engine.............................148
Engine Warning Lamps....................................149
Failure to Start.....................................................148
Glow Plug Indicator...........................................149
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting System Information
Messages..........................................................150
Stopping the Engine When Your Vehicle is
Moving...............................................................148
Stopping the Engine When Your Vehicle is
Stationary.........................................................148
Vehicles with an Ignition Key.........................148
Vehicles with a Push Button Ignition
Switch................................................................148
Starting a Flex Fuel Engine.......................146
Automatic Shutdown.......................................146
Failure to Start.....................................................146
Flex Fuel Engine Start System......................146
Guarding Against Exhaust Fumes................147
Important Ventilating Information...............147
Stopping the Engine When Your Vehicle is
Moving................................................................147
Stopping the Engine When Your Vehicle is
Stationary.........................................................147
Starting a Gasoline Engine........................142
Automatic Engine Shutdown.........................143
Engine Warning Lamps....................................145
Failure to Start.....................................................143
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting System Information
Messages..........................................................145
Stopping the Engine When Your Vehicle is
Moving...............................................................144
Stopping the Engine When Your Vehicle is
Stationary.........................................................144
Vehicles with an Ignition Key..........................143
Vehicles with a Push Button Ignition
Switch................................................................143
Starting and Stopping the Engine..........139
General Information..........................................139
Steering............................................................222
Adaptive Learning..............................................223
Electric Power Steering....................................222
Steering Wheel................................................78
Storage Compartments.............................138
Streaming Bluetooth Audio - Vehicles
Without: SYNC 3.......................................375
Selecting a Bluetooth Source........................375
Sun Shades......................................................92
Bounce-Back.........................................................92
Opening and Closing the Sun Shade...........92
Sun Shade Relearning........................................92
Supplementary Restraints System.........43
Principle of Operation........................................43
Switching Off the Engine..........................150
Vehicles With a Turbocharger.......................150
Symbols Glossary.............................................7
SYNC™ 3.........................................................377
General Information..........................................377
500
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
SYNC™ 3 Troubleshooting.......................412
T
Technical Specifications
See: Capacities and Specifications.............337
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).......................258
Tire Care............................................................311
Glossary of Tire Terminology..........................312
Information About Uniform Tire Quality
Grading...............................................................311
Information Contained on the Tire
Sidewall.............................................................313
Temperature A B C.............................................312
Traction AA A B C................................................312
Treadwear...............................................................311
Tire Inflation When Punctured
See: Tire Sealant and Inflator Kit................306
Tire Pressure Monitoring System...........326
Changing Tires With a Tire Pressure
Monitoring System........................................327
Tire Pressure Monitoring System Reset
Procedure........................................................329
Understanding Your Tire Pressure
Monitoring System .......................................327
Tire Pressures................................................334
Tire Repair Kit
See: Tire Sealant and Inflator Kit................306
Tire Sealant and Inflator Kit....................306
After Using the Tire Sealant and Inflator
Kit........................................................................310
Using the Tire Sealant and Inflator
Kit........................................................................307
Tires
See: Wheels and Tires.....................................305
Towing a Trailer............................................238
Load Placement.................................................238
Towing Points................................................254
Front Towing Point............................................254
Rear Towing Point.............................................254
Towing Eye Location.........................................255
Towing the Vehicle on Four
Wheels..........................................................245
Emergency Towing............................................245
Recreational Vehicle Towing.........................245
Towing.............................................................238
Traction Control............................................184
Principle of Operation.......................................184
Trailer Sway Control...................................239
Transmission Code Designation -
6-Speed Automatic
Transmission..............................................344
Transmission Code Designation -
8-Speed Automatic
Transmission..............................................345
Transmission..................................................176
Transporting the Vehicle...........................244
Trip Computer...............................................100
Average Fuel........................................................100
Digital Speedometer........................................100
Distance to Empty.............................................100
Resetting the Trip Computer.........................100
Trip Odometer.....................................................100
Type Approvals.............................................476
China......................................................................486
Radio Frequency Certification for Keys and
Remote Controls..........................................486
Radio Frequency Certifications for Blind
Spot Information System.........................484
Radio Frequency Certifications for Body
Control Module.............................................486
Radio Frequency Certifications for Cruise
Control Module.............................................486
Radio Frequency Certifications for Mid
Range Radar...................................................478
Radio Frequency Certifications for Passive
Anti-Theft System........................................479
Radio Frequency Certifications for Radio
Transceiver Module......................................482
Radio Frequency Certifications for SYNC
3..........................................................................486
Radio Frequency Certifications for Tire
Pressure Monitoring Sensor(s)................476
Radio Frequency Certifications for Wireless
Charging...........................................................485
Radio Frequency Statement for Audio
Unit.....................................................................487
U
Under Hood Overview - 1.5L
EcoBlue.........................................................272
Under Hood Overview - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel................................273
501
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Under Hood Overview - 2.5L, LHD.........274
Under Hood Overview - 2.5L, RHD........275
Unique Driving Characteristics................152
USB Port..........................................................376
Using Adaptive Cruise Control...............204
Automatic Cancellation..................................207
Blocked Sensor..................................................208
Canceling the Set Speed................................207
Changing the Set Speed................................206
Detection Issues.................................................207
Following a Vehicle...........................................205
Hilly Condition Usage.......................................207
Overriding the System.....................................206
Resuming the Set Speed................................207
Setting the Adaptive Cruise Speed............205
Setting the Gap Distance...............................206
Switching Adaptive Cruise Control
Off.......................................................................207
Switching Adaptive Cruise Control
On.......................................................................204
Switching to Normal Cruise Control..........209
System Not Available......................................208
Using Cruise Control...................................203
Switching Cruise Control Off........................203
Switching Cruise Control On.........................203
Using MyKey With Remote Start
Systems..........................................................64
Using Snow Chains.....................................325
Vehicles with Stability Control.....................326
Using Stability Control...............................186
Using Traction Control...............................184
Switching Traction Control On or Off.........184
Traction Control Indicator...............................184
Traction Control Off Warning Lamp...........184
Using Voice Recognition............................376
Apps.......................................................................389
Automatic Blower Motor Speed
Reduction........................................................390
Entertainment....................................................385
General..................................................................384
Navigation............................................................388
Phone.....................................................................387
Phone Voice Service.........................................376
Voice Settings.....................................................389
Using Winter Tires.......................................325
Utilizing the Mediation/Arbitration
Program (Canada Only)........................259
V
Vehicle Care...................................................296
Vehicle Certification Label.......................344
Vehicle Identification Number................343
Vehicle Storage............................................302
Battery...................................................................303
Body.......................................................................303
Brakes....................................................................303
Cooling system...................................................303
Engine....................................................................303
Fuel system.........................................................303
General..................................................................303
Miscellaneous.....................................................304
Removing Vehicle From Storage.................304
Tires........................................................................303
Ventilation
See: Climate Control..........................................114
VIN
See: Vehicle Identification Number............343
W
Warning Lamps and Indicators................94
Adaptive Cruise Control Indicator.................94
Airbag Warning Lamp........................................94
Anti-Lock Brake System Warning
Lamp....................................................................94
Blind Spot Information System
Indicator..............................................................94
Brake System Warning Lamp..........................95
Cruise Control Indicator.....................................95
Direction Indicator...............................................95
Engine Coolant Temperature Warning
Lamp....................................................................95
Engine Warning Lamps......................................95
Fasten Seatbelt Warning Lamp.....................95
Front Fog Lamp Indicator.................................95
Hazard Flashers Warning Lamp.....................96
High Beam Headlamp Indicator....................96
Ignition Warning Lamp......................................96
Lamps on Indicator.............................................96
Low Fuel Level Warning Lamp.......................96
Low Tire Pressure Warning Lamp..................96
Oil Pressure Warning Lamp.............................96
Stability Control and Traction Control
Indicator.............................................................96
502
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
Stability Control and Traction Control Off
Warning Lamp..................................................96
Washer Fluid Check....................................283
Washers
See: Cleaning the Exterior...............................297
See: Wipers and Washers.................................79
Waxing.............................................................298
Wheel Nuts
See: Changing a Road Wheel.......................330
Wheels and Tires.........................................305
General Information.........................................305
Wi-Fi Hotspot...............................................365
Windows and Mirrors...................................89
Windshield Washers......................................81
Windshield Wipers.........................................79
Intermittent Wipe.................................................79
Winter Tires
See: Using Winter Tires....................................325
Wiper Blades
See: Checking the Wiper Blades..................285
Wipers and Washers.....................................79
Wireless Accessory Charging....................137
Wrecker Towing
See: Transporting the Vehicle.......................244
503
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
Index
504
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing
