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Troubleshooting and routine maintenance
61
Replace PF
Kit2
It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
Replace PF
KitMP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
Scanner
Locked
The scanner lock is locked. Open the document cover, then release the
scanner lock lever, and press Stop/Exit.
Toner Error The toner cartridge and drum unit
assembly is not installed properly.
Reinstall the toner cartridge.
Toner Life
End
The toner cartridge and drum unit
assembly is not installed properly,
or the toner cartridge is used up
and printing is not possible.
Do one of the following:
Re-install the toner cartridge and drum unit
assembly.
Replace the toner cartridge with a new one.
(See Replacing the toner cartridge
(TN-550/TN-580) on page 73.)
Toner Low If the LCD shows Toner Low, you
can still print; however, the
machine is telling you that the toner
cartridge is near the end of its life
and the toner will soon run out.
Order a new toner cartridge now.
Too Many
Trays
More than one optional tray is
installed.
The maximum number of optional trays is one.
Remove any additional trays.
Unable to
Init.
(Initialize)
Unable to
Print
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try to print, copy or scan again.
Unable to
Scan
The machine has a mechanical
problem.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again.
Document is too long for duplex
scanning.
Press Stop/Exit. Use a suitable size of paper for
duplex scanning. See Scan on page 94.
Wrong Paper
Size
Paper is not the correct size. Load the correct size of paper and then set the
Paper Size (Menu, 1, 2). (See Paper Size on
page 17.) Then, set the Tray Use for copying
and printing (Menu, 1, 5, 1 or Menu, 1,
5, 2).
(See Tray use in Copy mode on page 18 and
Tray use in Print mode on page 18.)
Error Message Cause Action
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