Customer Care with all Haier Appliances 1300 729 948
Check with your local retailer for pricing, availability and stock of this model. The product dimensions and specifications on this page apply to the specific product and model. Under our policy of continuous improvement, these dimensions and specifications may change at any time. You should therefore check with your retailer or Haier Customer Care Centre to ensure this page correctly describes the model currently available.
Haier is the number one brand of major appliances in the world in volume sales.
Source Euromonitor International Limited; Consumer Appliances 2017ed, % unit share, 2016 data. Major Appliances category is the sum of dishwashers, home laundry appliances, large cooking appliances, microwaves and refrigeration appliances
How to use liquid detergent
Before washing put the liquid detergent into the liquid detergent box directly by following the volume indication on the liquid detergent package.
How to use softener
The usage and dose of the softener as per the specifications of softener.
Before washing put the softener into the detergent box directly. See the above figure.
The softener will put into the washer when the last rinsing
After the softener is put in, please don't place for a long time otherwise softener may solidify and cause flowing not smooth.
When water pressure is too low, it is possible that softener cannot be washed away effectively, and softener would be agglomerated after a period of time. Please clean the softener box in time. It is recommended to pour the softener into the basket directly after water is filled at the last rinse.
How to use washing powder
It is suggested to dissolve detergent before adding to the tub,see as below: It is suggested
Prepare warm water (<35°C) in a container.
Add washing powder,stirring to dissolve it completely.
Adding washing powder Cotton Wash
It is recommended that washing powder/liquid is dissolved with water and then directly emptied into the washing machine:
Add some water (select the“1” water level)
Add washing powder/liquid. Run for about 30 seconds to fully dissolve the detergent. Then push the“Start/Pause” button to pause the wash cycle.
Load laundry. Select suitable water level. Push the Start/Pause” button again to recommence washing cycle.
If you select “Quick Wash” program, it is recommended to use liquid detergent instead of washing powder to ensure the most effective wash results.
Old or poor quality washing powder may causing caking in tub or detergent dispenser.
Clean the detergent box periodically to ensure washing power is evenly distributed and remove any detergent build up.
When water pressure is too low, it is possible that washing powder or washing liquid cannot be washed away effectively, and washing powder or washing liquid would be agglomerated after a period of time. Please clean the detergent box in time. It is recommended to pour the washing powder or liquid into the basket directly.
Trouble-shooting
If there is a fault or the machine does not operate correctly, remove the power plug before checking the machine. Using diagnostic list below, please check if the machine requires repair. If a repair is required,please contact our customer care team, do not try to fix it by yourself.
Problem
Possible causes
What to do
The machine does not drain or drain slowly.The display shows E1.
Is the drain hose blocked?
Remove the blockage.Press Start/Pause button once more.
The machine stops running The display shows E2.
The top lid is not closed.
Close the top lid.Press the Start/Pause button once more
The machine does not drain or drain slowly. The display shows E3
Has the laundry been placed unevenly in the machine?
Is the machine level?
Redistribute the load evenly. Press the Start/Pause button once more.
Level the machine.
The display shows E4.
Is the water tap closed or has the water supply been interrupted?
Is the water inlet valve blocked?
Is the water pressure too low?
Is the drain hose set too hight?
Turn on the water tap. Press Start/Pause button once more.
Clean the water inlet valve then press the Start/Pause button once more.
Use after the water pressure is normal.
The height of the drain hose should be less than 10cm.
The display shows FA
The water level sensor has failed
Please contact Customer Care
The machine does not work.
Will not wash
Is there a power failure?
Is the power plug inserted tightly?
Has the water level reached preset position?
Wait for the power supply to be restored.
Insert the power plug tightly
Wait for the water to fill to the preset level
Will not spin
Is the power plug inserted tightly?
Is the top lid closed?
Is the laundry distributed unevenly in the machine?
Insert the power plug tightly
Close the top lid
Redistribute the laundry.
Close the top lid.Press the Start/Pause button once more
There are abnormal sounds inside the machine
Is the machine level?
Has the laundry been placed unevenly in the machine?
Are there any foreign objects inside the bowl?
Level the machine.
Redistribute the load evenly. Close the top lid.
Remove the foreign objects.
The water tap leaks.
Is the water inlet hose loose?
Fasten the inlet hose
The display shows E9
Communication failure between show board and power board
Please contact Customer Care.
The display shows F2.
The water level sensor has failed.
Please contact Customer Care.
Common occurrence
Situation
Cause
The spinning is intermittent after it starts.
Redistribute the load evenly. Close the top lid.
Select spin program,but it does not work.
The program is setting the drain time,there will be a pause before the spin program starts
There may be water in the drain hose when first used.
It may be residual water after performance inspection by the factory
The wash procedure pauses.
The cloth sensor is detecting, it will add water after about 48 senconds.
Q: Whats the best way to take to it with a sledge hammer Reply
Q: Wont spin wont empty were on our second one DONT TOUCH HARIER there crap Reply
Q: Half way through spin cycleachine jumps back to a rinse cycle around the 7 minute mark. Or it just finishes a rinse cycle and jumps back to another one. If you set it to just spin it will jump back to Reply
