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8 TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM CAUSES REMEDY
The cooking zones are
not functioning.
• The desired heat setting is not set. • Set the heat setting.
• The fuse in the house’s electrical wiring
(fuse box) has been tripped.
• Check the fuse. If the fuse continues
to trip, please call an authorised
electrician.
The residual heat indicator is not
displaying anything.
• The cooking zone was only on for a short
period of time and is therefore not hot.
• If the cooking zone is hot, call the
Customer Service Department.
Red rings, limescale or water
rings, shiny metallic or other
discolouration, scratches/shadows,
bubbles or other miscellaneous
stains on ceramic glass
cooktop surfaces.
•
Cooktop surface has not been cleaned
correctly. Cleaning/maintenance of the
cooktop surface is not covered under
warranty. If a service call is placed to clean
the cooktop you will be charged for the visit.
• Use a ceramic glass cleaner such
as Cerapol.
Pitting of ceramic glass surface. • Spillovers of liquid with high
sugar content.
• These types of spills must be
removed immediately with a
special scraper for the glass. If not,
permanent damage to the cooktop
glass can occur which is not covered
under warranty.
The residual heat indicator is not
displaying anything.
• The cooking zone was only on for a short
time and is therefore not hot.
• If the cooking zone is supposed
to be hot, call the Customer
Service Department.
Outer ring on double ring element
won’t turn on.
• Control knob has not been turned
far enough.
• Turn control knob clockwise, past a
slight resistance. Refer instructions
on page 6.
If you are unable to remedy the problem by following
the above suggestions, please contact your dealer or
the Customer Care Department.
MODEL WHC642BA WHC742BA WHC644SA WHC942BA WHC322BA
PNC 949 163 180 949 163 179 949 163 181 949 163 178 949 163 182
Product
dimensions
(w x d mm)
590x520 700x520 606x505 900x520 320x520
Cut out
dimensions
(w x d mm)
560x490 560x490 560x490 880x490 300x490
Power (kW) 6.5 6.5 6.4 6.4 3.0
Service cord hardwired hardwired hardwired hardwired hardwired
Elements
No. of
zones
Watts
No. of
zones
Watts
No. of
zones
Watts
No. of
zones
Watts
No. of
zones
Watts
Front left 1 2300 1 2300 2
750/2200 2 750/2200 1 1200
Rear left 1 1200 1 1200 1 1200 1 1200 1 1800
Front right 1 1200 1 1200 1 1200 1 1800
Rear right 1 1800 1 1800 1 1800 1 1200
Total 4 6.5 4 6.5 5 6.4 5 6.4 2 3.0
WARNING
WARNING
Repairs to the appliance are only to be carried out
by qualified service engineers due to the risk of
electric shock.
WARNING
CAUTION
If the appliance has been wrongly operated or installed,
service calls may not be covered under the Warranty.
TECHNICAL DATA
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