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17
0.9 Cu. Ft. Microwave Oven
www.insigniaproducts.com
Troubleshooting
If you have a problem with your oven, review the following chart for a
possible solution. If the oven still does not work properly, contact the
nearest authorized service center.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Oven will not
start
The electrical cord is not plugged
in.
Plug in the electrical cord.
The door is open. Close the door and try again.
The wrong operation is set. Check the instructions and try again.
Arching or
sparking in the
oven
You are attempting to use
incorrect materials in the oven.
Use only microwave-safe materials.
You are attempting to use the
oven when it’s empty.
Do not operate the oven when it’s
empty.
Spilled food remains in the oven. Clean the oven with a wet towel.
Unevenly cooked
foods
You are attempting to use
incorrect materials in the oven.
Use only microwave-safe materials.
The food is not defrosted
completely.
Defrost the food completely before
attempting to cook it.
The cooking time or power level is
not adequate to cook the food.
Use the correct cooking time and
power level.
The food is not turned or stirred. Turn or stir the food.
Overcooked
foods
The cooking time or power level is
not adequate to cook the food.
Use the correct cooking time and
power level.
Undercooked
foods
You are attempting to use
incorrect materials in the oven.
Use only microwave-safe materials.
The food is not defrosted
completely.
Defrost the food completely before
attempting to cook it.
The cooking time or power level is
not adequate to cook the food.
Use the correct cooking time and
power level.
The oven ventilation ports are
blocked or restricted.
Make sure that the ventilation ports
are not blocked or restricted.
Improper
defrosting
You are attempting to use
incorrect materials in the oven.
Use only microwave-safe materials.
The cooking time or power level is
not adequate to cook the food.
Use the correct cooking time and
power level.
The food is not turned or stirred. Turn or stir the food.
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