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13
FOR CUSTOMER SERVICE VISIT WWW.GOURMIA.COM OR CALL 888.552.0033
TROUBLESHOOTING
Plug the main plug into a grounded wall socket.
Tap the timer icon to set the required cook time to
turn on the Air Fryer.
Slide the pan into the Air Fryer properly.
Put smaller batches of ingredients in the pan.
Smaller batches are fried more evenly.
Tap the temperature icon to set the required
temperature setting.
(See ‘Settings Chart’ on page 15)
Tap the timer icon to set the required cook
time.
(See ‘Settings Chart’ on page 15)
Ingredients that lie on top of or across each other
(e.g.fries) need to be shaken halfway through the
preparation time.
(See ‘Settings Chart’ on page 15)
Use oven snacks or lightly brush some oil onto the
snacks for a crispier result.
Do not ll the pan beyond max line
(see ‘Settings Chart’ on page 15).
When you fry greasy ingredients in the Air Fryer, a
large amount of oil will leak into the pan. The oil
produces white smoke and the pan may heat up
more than usual. This does not aect the Air Fryer
or the end result.
White smoke is caused by grease heating up in the
pan. Make sure you clean the pan properly after
each use.
Use fresh potatoes and make sure they stay rm
during frying.
Rinse the potato sticks properly and dry to remove
starch from the outside of the sticks.
Make sure you dry the potato sticks properly
before you add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
The Air Fryer does not work.
The ingredients did not cook.
The ingredients are fried
unevenly in the Air Fryer.
Fried snacks are not crispy
when they come out of the
Air Fryer.
I cannot slide the pan into
the Air Fryer properly.
White smoke comes out
of the Air Fryer.
Fresh fries are fried unevenly
in the Air Fryer.
Fresh fries are not crispy when
they come out of the Air Fryer.
The Air Fryer is not plugged in.
You have not set the timer.
The pan is not put into the Air Fryer
properly.
The amount of ingredients in the
pan are too much.
The set temperature is too low.
The cook time is too short.
Certain types of ingredients need to
be shaken halfway through the cook
time.
You used a type of snack meant to be
cooked in a traditional deep fryer.
The pan is overlled.
You are preparing greasy ingredients.
The pan still contains grease residue
from previous use.
Quality potatoes will give an even
cook.
Potatoes are too starchy.
The crispiness of the fries depends on
the amount of oil and water in the
fries.
PROBLEM POSSIBLE CAUSE SOLUTION
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