E30IC80QSS User Manual

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Before you call for service, review the following list. It may save you time & expense. The list includes

common occurrences that are not the result of defective workmanship or materials in this appliance.

Solutions to Common Problems

Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)

Before you call

Problem Solution

Cooktop zone controls

display error code

• Ifanerroroccursthataffectsazone,thatzonewilldisplayanerror

andthatspeciczonewillshutdown.Iftheerroraffectsmorethan

one zone but a single Induction Heater, then the zones affected by

thatInductionHeaterwilldisplayanerrorandthosespeciczones

will shut down. However if an error occurs that affects the whole

cooktop, then the error will display in all zones and the whole cooktop

will shut down. If any error occurs try shutting power down to the

cooktop then reapply power. If the error persists then call Electrolux

1-877-4ELECTROLUX (1-877-435-3287).

Cooking zones inner

LEDs continuously

rotating around digital

display

• Induction Cooktop pan detection sensors do not see the correct

cookware. Test with a magnet to be sure cookware is made with

Induction compatible material.

• CookwarehasbeenremovedfromtheCookingZonewithoutturning

the Cooking Zone OFF. Place cookware back on to the Cooking Zone

orifnishedcookingturnOFFtheaffectedCookingZone.

• CookwareisnotcenteredovertheCookingZoneproperly.Referto

page 7-8 for correct cookware placement.

Metal marks on ceramic

cooktop glass

• Slidingorscrapingofmetalutensilsoncooktopsurfacecancause

metal marks. DO NOT slide cookware or cooking utensils across

the cooktop surface. Use the recommended ceramic glass cooktop

cleaning creme to remove the marks. See “Cooktop Cleaning &

Maintenance” in the Care & Cleaning section.

Scratches or abrasions

on ceramic cooktop

glass

• Coarseparticlessuchassaltorsandbetweencooktopandcookware

or cooking utensils can cause scratches. Be sure cooktop surface

and bottoms of utensils are clean before placing on cooktop. Small

scratches do not affect cooking and will become less visible with

time.

• Cleaningmaterialsnotrecommendedforceramic-glasscooktophave

been used. See “Cooktop Cleaning & Maintenance” in the Care &

Cleaning section.

• Cookwarewithroughbottomswereused.Usesmooth,at-bottomed

cookware ONLY.

Brown streaks or

specks on ceramic

cooktop surface

• Boil overs are cooked onto cooktop surface. Use a razor blade

scraper to remove soil. See “Cooktop Cleaning & Maintenance” in

the General Care & Cleaning section.

Area of discoloration

with metallic sheen on

ceramic cooktop glass

• Mineraldepositsfromfoodand/orwatercancausediscolorationwith

metallic sheen. Remove using a ceramic-glass cooktop cleaning

creme. Remember to use cookware with clean, dry bottoms. For

more information See “Cooktop Cleaning and Maintenance” in the

Care & Cleaning section

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User Manual - Page 16