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12
PROBLEM CAUSE CORRECTION
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• Appliance has recently
been disconnected for a
period of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too fre-
quently or too long.
• Door may be slightly open.
• Temperature control is set
too low.
• Gasket is dirty, worn,
cracked, or poorly tted.
• It’s normal for the appliance to work lon-
ger under these conditions.
• It takes 4 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run
more until the desired temperature is
reached.
• Warm air entering the appliance causes it
to run more. Open door less often.
• Ensure door is tightly closed.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket. Leaks in door seal
will cause appliance to run longer in order
to maintain desired temperatures.
Pressing the “-”
or “+” buttons
on the control
panel does
not change the
set points.
• Verify the control panel
is not locked or in
Sabbath Mode.
• To unlock, press and hold “Set” button for
3 seconds; to exit Sabbath Mode press and
hold “Set” and “Options” for 5 seconds.
APPLIANCE TEMPERATURES
Interior tem-
perature is
too cold.
• Control is set too low.
• The appliance is in Quick
Freeze mode.
• Set control to a warmer setting. Allow sev-
eral hours for temperature to stabilize.
• Exit Quick Freeze mode by entering into
the options menu on the control panel and
pressing the “set” button once the indicator is
highlighted next to “Quick Freeze”.
Temperature
inside appli-
ance is
too warm.
• Control is set too warm.
• Door is opened too fre-
quently or too long.
• Door may not be
seating properly.
• Large amounts of warm
or hot food has been
stored recently.
• Appliance has recently
been disconnected for a
period of time.
• Set fresh food control to a colder setting. Al-
low several hours for temperature to stabilize.
• Warm air entering the appliance causes it
to run more Open door less often.
• See “DOOR PROBLEMS” section.
• Warm food will cause appliance to run
more until the desired temperature is
reached.
• Appliance requires 4 hours to cool
down completely.
External tem-
perature is
too warm.
• The external walls can be
as much as 30ºF warmer
than room temperature.
• This is normal while the compressor works
to transfer heat from inside the cabinet.
SOUND AND NOISE
Louder sound
levels when
appliance is on.
• Modern appliances have
increased storage capacity
and more stable tempera-
tures. They require a high
efciency compressor.
• This is normal. When the surrounding
noise is low, you might hear the compres-
sor running while it cools the interior.
BEFORE YOU CALL
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