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Customer Relations Information
Honda dealership personnel are
trained professionals.
They
should
be able to answer
all
your questions.
If
you encounter a problem
that
your
dealership does not solve to your
satisfaction, please discuss it with
the dealership's management.
The
Service Manager or General
Manager can help. Almost
all
problems are solved in this way.
254
Warranty
and
Customer
Relations
If
you are dissatisfied with the
decision made by the dealership's
management, contact your Honda
Customer Relations Zone Office.
Refer to the
U.S.
and Canadian Zone
Office
maps on the following pages.
When you call or write, please give
us this information:
• Vehicle Identification Number
(see page 242)
• Name and address of the dealer
who services your car
• Date of purchase
• Mileage on your car
• Your name, address, and tele-
phone number
• A detailed description
of
the
problem
• N arne of the dealer who sold the
car to you
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