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1800135875-02 - 40/15
www.tefal.com
PROBLEMS POSSIBLE CAUSES SOLUTIONS
There is no steam. The appliance is not plugged in, or
not switched on.
The water level is too low.
The steam pump has not been
primed.
You are using the appliance for the
first time.
The water tank is not fully in place.
The appliance is on standby mode.
Check that your appliance is
correctly plugged in and switched
on.
Unplug your appliance and refill it.
Press the steam trigger continuously
for a few seconds to begin steaming.
Press the steam trigger continuously
for a few seconds to begin steaming.
Ensure that stopper is closed and
that the water tank snaps when put
into place.
PLEASE REFER TO THE ‘STANDBY’
section.
The appliance
does not heat.
It is not plugged in, or not switched
on.
The appliance is on standby mode.
Plug in your appliance and switch
on.
PLEASE REFER TO THE ‘STANDBY’
section.
Water leaks. The water tank is not fully in place
or the stopper is not closed
properly.
Ensure that stopper is closed and
that the water tank snaps when put
into place.
Steam rate
decreases.
Calc Sealing. Refer to ‘ANTI CALC section in
instructions for use.
The steam leaves
stains on the fabric
or the appliance
spits.
You are using water with additives.
The appliance has not been
cleaned enough after the descaling
operation.
You are using other liquids than
white vinegar to descale the
product.
Never add any additive in the water
tank.
Read carefully the ‘ANTI CALC’
section in instructions for use.
Use only white vinegar during ‘ANTI
CALC’ procedure.
Appliance steams
continuously.
The steam trigger is on the lock
position.
Unlock the steam trigger.
IS THERE A PROBLEM ?
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