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• Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
• Is the ice dispenser stalling while dispensing "crushed"
ice? Change the ice button from "crushed" to "cubed." If
cubed ice dispenses correctly, depress the button for
"crushed" ice and begin dispensing again.
• Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
• Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
completely."
• Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
source line.
• New installation? Flush and fill the water system.
• Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
• Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements."
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
• Glass not being held under the dispenser long enough?
Hold the glass under the dispenser for 2 to 3 seconds after
releasing the dispenser lever/pad.
• New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
• Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
• New installation? Allow 24 hours after installation for the
water supply to cool completely.
• Recently dispensed large amount of water? Allow
24 hours for water supply to cool completely.
• Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
• Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
Supply Requirements."
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore ®product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage-- real protection.
Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
"No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
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