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MYKEY – TROUBLESHOOTING
Potential causesCondition
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you
place the transmitter into the backup slot.
See Passive Anti-Theft System (page
70).
· The key or transmitter used to start the
vehicle is the only admin key. There always
has to be at least one admin key.
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot program the configurable settings.
· There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 56).
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot clear the MyKeys.
· No MyKeys are created. See Creating a
MyKey (page 56).
· Purchase a new key or transmitter from
your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You
may need to see your authorized dealer.
See Passive Anti-Theft System (page
70).
I lost a key.
· The MyKey user is not using the MyKey.MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.
58
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201806, Third-Printing-
MyKey™
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