EHI935BA User Manual

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CARE AND CLEANING

 

Red rings, limescale or water rings, shiny

metallic or other discolouration, stratches/

shadows, bubbles or other miscellaneous

marks or stains on ceramic glass cooktop

surface

Use a ceramic glass cleaner such as Cerapol. Cleaning/ maintenance of the

cooktop surface is not covered under warranty. If a service call is placed to clean

the cooktop you will be charged for the visit.

Pitting of ceramic glass surface Spillovers of liquid with high sugar content. These types of spills must be

removed immediately with a special scraper for the glass. If not permanent

damage to the cooktop can occur which is not covered under warranty.

You cannot start the appliance or

operate it

•Youtouched2ormoresensoreldsatthesametime.

Only touch one sensor ﬁeld.

•Thereiswaterorfatstainsonthecontrolpanel.Cleanthecontrolpanel.

•Starttheapplianceagainandsettheheatsettingin10seconds.

•ThechildsafetydeviceorkeylockorStop+Gooperates.

See the chapter Operating the appliance.

The residual heat indicator does not

come on

The cooking zone is not hot because it operated only for a short time. If the

cooking zone is supposed to be hot, speak to the after sales service.

Heat setting alternates The Power management is active. See the section Power management.

A sound operates and appliance starts

and stops again. After 5 seconds one

more sound operates

You covered

. Uncover the sensor ﬁeld.

comes on

•Theautomaticswitch-offoperates.Stoptheapplianceandstartitagain.

•Overheatingprotectionforthecookingzoneoperates.Switchoffthecooking

zone, use cookware with a larger diameter.

comes on

•Nocookwareonthecookingzone.Putcookwareonthecookingzone.

•Notcorrectcookware.Usethecorrectcookware.

•Thediameterofthebottomofthecookwareistoosmallforthecookingzone.

Use larger diameter cookware.

and number comes on

There is an error in the appliance. Disconnect the appliance from the electrical

supply for some time. Reset the fuse from the electrical system of the house.

Ensure unit has ventilation gap at front as per installation instructions. Connect

again. If

comes on again, speak to the after sales service.

comes on

There is an error in the appliance, because either the cookware boils dry or

you’ve used incorrect cookware. Overheating protection for cooking zone

operates. The automatic switch-off operates.

Remove the hot cookware. After approximately 30 seconds switch on the

cooking zone again.

should disappear, residual heat indicator can stay.

Cool down the cookware and check it with the section Cookware for the

induction cooking zone.

There is no signal when you touch

panel keys

The signals are off. Switch on the signals.

If you tried the above solutions and cannot repair the

problem, speak to your dealer or the Customer Care

Department. Give the data from the rating plate, three digit

letter code for the glass ceramic (it is in the corner of the

cooking surface) and an error message that comes on.

If you operated the appliance incorrectly, the servicing by

a customer service technician or dealer will not be free of

charge, even during the warranty period. The instructions

about the customer service and conditions of guarantee

are in the guarantee booklet.

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User Manual - Page 12