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DEALING WITH COOKING PROBLEMS
problem possible causes remedies
Uneven cooking Incorrect shelf position • Select shelf suitable for cooking function. See cooking
function tables in cooking guide
Oven tray too large • Experiment with other trays or dishes
Trays not centralised • Centre trays
Air flow in oven uneven • Rotate food during cooking
Grill dish affecting thermostat • Remove grill dish from oven on bake modes
Baked products too
brown on top
Oven not preheated • Preheat oven
Baking tins too large for the recipe • Use correct size tins
Baking tins not evenly spaced • Stagger baking tins at least 3cm between tins and oven walls
Products not evenly sized or spaced on trays • Make into same size and shape, and spread evenly over trays
Baking temperature too high • Lower the temperature
Baked products too
brown on bottom
Baking tins too large for the recipe • Use correct size tins
Baking tins are a dark metal or glass • Change to shiny, light tins or lower the temp by 10°C
Food too low in the oven • Cook one shelf higher
Oven door opened too frequently during
baking
• Don’t open the door until at least half the cooking time
has passed
Baking temperature too high • Lower the temperature
Grill dish affecting thermostat • Remove grill dish from oven on bake modes
Cakes have a
cracked thin crust
Baking temperature too high • Lower the temperature
Food too high in oven • Cook one shelf lower
Cake batter over mixed • Mix just long enough to combine ingredients
Pan too deep • Check size of pan
Baking pans dark • Change to shiny pans
Baked products are
pale, flat and
undercooked
Baking temperature too low • Raise the temperature
Food too low in oven • Cook one shelf higher
Baking time too short • Increase the cooking time
Incorrect size tin • Use the correct size tin
Cakes fallen in the
centre
Baking temperature too low • Raise the temperature
Baking time too short • Increase the cooking time
Proportions of ingredients incorrect • Check recipe
Door opened too early in baking • Do not open door until the last quarter of cooking time
Roast meat, potatoes
not browning in fan
oven
Poor air circulation • Elevate food onto a rack to allow air circulation
Grill dish affecting thermostat • Remove grill dish from oven on bake modes
Juices running out of meat • Do not pierce meat with a fork
Grilled meats outside
is overcooked and
centre is raw
• Grill at lower insert position
Grilled chops and
steaks curling
• Cut into fat every 2cm
The steam cooking
does not operate
There is no water in the tank • Fill the water tank
Limescale is obstructing the hole • Check the steam outlet opening and remove the lime
It takes more than
three minutes to
empty the water tank
or the water tank leaks
from the steam outlet
There are lime deposits in the appliance
• Check the water tank and refer to the chapter on
Cleaning the water tank.
Steam and
condensation settle
on the food and in the
appliance
The dish has been left in the oven for too long
• Do not keep the dishes in the appliance for longer than
15-20 minutes after the cooking ends
dealing with cooking problems 53
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