User Manual GE CYE22TSHHSS Café' Series 22.2 Cu. Ft. Counter-Depth French-Door Refrigerator

Documents for GE - General Electric CYE22TSHHSS

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Specifications

GE - General Electric CYE22TSHHSS Questions and Answers


#1 What do I do if the part I need is no longer available?

Parts
- If a service part or accessory is no longer available,
there is not a compatible part we can substitute.
- You may be able to locate the part through another
source. Check for an authorized GE Appliances Parts
distributor in your area who may still have the item in
inventory. You may also be able to find the part by
conducting an online search using the part number.
Some online parts distributors or other sites that sell
used or refurbished parts may still have the item in
stock.
- If you are unsure which part number you need, locate
the model number of your appliance and find your
model on our Parts and Accessories web site. From
there you will be able to access assembly diagrams that
identify replacement parts from each section of the
appliance. If you are unable to locate your model
number or find it on our Parts and Accessories site,
please Contact Us for guided assistance.
Appliances
- When an appliance is no longer manufactured, there is
always a remote possibility it could still be in stock in a
dealer's inventory. Since we are unable to confirm which
models remain in stock at dealer sites, use our Where to
Buy site for a listing of dealers near you to contact. If
the model you would like is not available with any of
those dealers, try expanding your search area.
- Our site provides specifications and product
information on many of our appliances that are no
longer manufactured. If you cannot find your model on
our site, Contact Us for assistance. We can often help
provide the specifications you need, or even assist you
with finding a comparable model.
Publications
- Appliances that are 20+ years old may have limited
literature availability (owner's manuals, installation
instructions, energy guide labels, templates, and wiring
diagrams). If you are unable to find literature for your
model on our site, Contact Us for assistance. In some
cases, we may be able to locate the materials.

#2 I already have a RMA number - how do I complete my
return?

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return package
should be addressed to the warehouse that originally
shipped the part. You should have received an email
that includes your RMA number as well as the correct
return address and a printable return label. If you did
not, please call us at 800-626-2002 Monday - Friday
8am - 8pm ET, Saturday 8:30am - 5pm ET.

#3 What is the warranty for parts and accessories?

All parts and accessories have a limited one-year
warranty, with the exception of water filters, which have
a 30-day warranty. If your part fails because of a
manufacturing defect within one year from the date of
original purchase, we will provide a new or, at our option,
rebuilt part without charge. Return the defective part to
the vendor from whom it was purchased with a copy of
the "proof of purchase." If the part is defective it will be
exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning
the part to the vendor from which it was purchased,
labor to remove, install or diagnose the failure, parts
used in commercial applications, incidental or
consequential damage caused by possible defects with
the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the
shortest period allowed by law.