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15
Hang up Remove the battery. Re-insert the battery and power up
the device.
Cannot power up Insert new batteries. Press 2; and power up the device.
In case of device / card error, connect your device to the
computer. Use Device Manager to restore your device.
Device shows "Player problem" Device / memory card error. Connect your device to the
computer. Use Philips Device Manager to repair your device.
Device shows IIIIIIII You have transferred music tracks with Chinese, Japanese,
Korean or other languages to your device. Use Device
Manager to restore your device.
No sound when the 2; button is - You may have a weak battery, insert a fresh battery into your player.
pressed on my PSA player - Check if your headphone plug has been inserted into the head
phone jack of the unit completely
- When you press the 2; button, make sure that it is pressed
and held for long enough until the display light up.
- Check if the volume is at an audible level. Increase the volume
using the VOLUME + button.
- If psa is in pause mode, press the 2; button to resume playback.
- Do a soft reset by re-inserting the battery.
- If nothing works then try connecting your psa player to the
computer and then start Philips Device manager and select
"restore" to rebuild the database and firmware image of the
psa player
Cannot transfer from my PSA back This is not an error.Windows Media Player can only transfer tracks
to my computer from your computer back to your PSA but not the other way round,
subject to digital rights management.
Device shows " ! " / "Connect to PC" Connect your device to the computer. Use Philips Device Manager
to repair your device.
Symptom Solution
Troubleshooting
If a fault occurs, first check the points listed in the following pages. For further help and other
troubleshooting tips, please also check out FAQs at www.philips.com/support.
If you are unable to find a solution by following these hints, consult your dealer or service
center.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate
the warranty.
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