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PROBLEMS?
Problem Cause Solution
The iron is plugged
in, but the soleplate
of the iron remains
cold.
Power from the outlet Check that the power plug is properly in-
serted or try plugging the iron into a diffe-
rent socket.
Temperature control set too low. Set the temperature control to a higher
temperature.
The automatic electronic shut off is
active.
Move your iron.
Thermostat control
light goes on and
off
This is normal. When the thermostat control light goes on
and off the iron is heating up.
None or too little
steam is being emit-
ted.
Temperature control set too low. Turn the temperature control to the requi-
red setting .
Not enough water in the water tank. Fill the water tank.
Anti-Drip is active
(§5 “USE”).
Wait for the soleplate to reach the correct
temperature.
Brown streaks come
through the holes in
the soleplate and
stain the fabric.
Residues in the steam chamber or on
the soleplate.
Use the Self Clean function then clean
your iron.
Use the Self Clean function and clean
your iron if you have used the above.
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Clean the soleplate with a non-metallic
sponge.
Your linen is not rinsed sufficiently or
you have ironed a new garment be-
fore washing it.
Ensure linen is rinsed thoroughly.
Use of starch. Always spray starch onto the reverse side
of the fabric to be ironed and clean your
iron soleplate afterwards.
Pure distilled /demineralised or softe-
ned water is being used.
Only use untreated tap water or mix half tap
water with half distilled/demineralised water.
Use the Self Clean function and clean
your iron.
Iron is leaking.
Overuse of shot of steam button. Allow more time between each shot.
Soleplate temperature too low. Set the temperature control to a higher
temperature.
Use of chemical descaling
agents, perfumed or scented
additives.
Do not add any descaling agents,
perfumed, or scented additives to
the water in the water tank.
1103911354 DW9250 U1_110x154 20/12/13 16:22 Page6
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