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en Faults and what to do about them
44
Detergent solution is not
drained.
■ - - - - (Rinse stop = without final drain/spin) selected?
■ Clean the drain pump. ~ Page 41
■ Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – unbalance detection system has stopped the spin cycle,
washing unevenly distributed. Distribute small and large items of laundry
in the drum.
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■ Not a fault – effect of the care product not impaired.
■ If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment M is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■ Run the Drum Clean 90°C programme without laundry and detergent.
■ Use appropriate detergent for daily washing.
■ keep the door and detergent dispenser open after using.
Status display Å is on.
Foam may come out of
the detergent drawer.
Too much detergent used?
■ Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
■ Reduce detergent dosage for the next wash cycle.
■ Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■ Appliance aligned? Align the appliance.
■ Appliance feet fixed? Secure appliance feet.
■ Transportation bolts are removed? Removing the transportation
bolts.~ Page 13
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■ Power failure?
■ Fuse tripped? Switch on/replace fuse.
■ If the fault occurs repeatedly, call customer service. ~ Page 46
The programme duration
changes during the wash
cycle.
■ Not a fault – unbalanced load detection system adjusts imbalance.
■ Not a fault – foam detection function active. Additional rinse cycle.
Detergent residue on the
laundry.
■ Occasionally phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush items when the laundry is dry.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce
energy consumption during the drying phase.
Fluff found on the washed
laundry.
Run the Drum Clean Ž (cold) programme without laundry and detergent to
remove fluff which have accumulated inside the drum during the previous dry-
ing cycle.
Faults Cause/Remedy
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